**Executive Summary**
The Reserve Bank of India (RBI) organized a two-day workshop on Digital/Cyber Frauds for 60 major banks on February 24-25, 2026, in Mumbai. The workshop aimed to address the rising incidence and sophistication of cyber-enabled frauds through discussions on governance, controls, technology, and inter-stakeholder coordination. The RBI reaffirmed its commitment to continued engagement and strengthening the Indian banking system.
**Key Points / Main Content**
* **Workshop Details:**
* Organized by the Reserve Bank of India.
* Focused on Digital / Cyber Frauds.
* Held on February 24 and 25, 2026, at the Reserve Bank's Central Office, Mumbai.
* Attended by Executive Directors and Heads of Fraud Risk Management from 60 major banks.
* Included Senior Officers from RBI, Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs, Maharashtra Cyber Police, commercial banks, and urban co-operative banks.
* **Workshop Objectives and Themes:**
* Addressed the incidence and increasing sophistication of cyber-enabled frauds.
* Emphasized the importance of robust governance and oversight arrangements.
* Highlighted the need for strong internal controls and well-laid-out processes.
* Discussed the use of advanced technologies for fraud prevention and mitigation.
* Stressed the necessity of close coordination among all stakeholders to address growing concerns.
* Conveyed the requirement for focused customer awareness drives.
* **Outcomes and Commitments:**
* Selected banks shared best practices and technological initiatives.
* Concluded with an open-house discussion for feedback and suggestions.
* The Reserve Bank reaffirmed its commitment to continued engagement with banks and stakeholders.
* Commitment to taking suitable measures to strengthen the resilience and integrity of the Indian banking system.
**Impact Analysis**
**Major Banks**
* **Impact:** These banks were directly involved in the workshop, gaining insights into best practices and technological initiatives for combating digital and cyber frauds. They were also tasked with improving governance, internal controls, and customer awareness initiatives.
* **Action Required:** Implement robust governance, oversight arrangements, strong internal controls, and advanced technologies for fraud prevention and mitigation. Conduct focused customer awareness drives.
**Reserve Bank of India (RBI)**
* **Impact:** As the organizer, the RBI facilitated discussions, identified key areas for improvement, and reaffirmed its commitment to the sector's security.
* **Action Required:** Continue engagement with banks and other stakeholders and implement measures to strengthen the banking system's resilience and integrity.
**Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs, Maharashtra Cyber Police**
* **Impact:** These government agencies participated, contributing their expertise and potentially collaborating further with banks on cybercrime prevention and mitigation efforts.
* **Action Required:** Continue collaboration and coordination with banks and the RBI on digital and cyber fraud issues.
Key Entities Referenced
Reserve Bank of India: The central bank of India, organizing the workshop and a key stakeholder in the Indian banking system.
Indian Cyber Crime Coordination Centre (I4C): A participating agency in the workshop, focusing on cyber crime coordination.
Ministry of Home Affairs: The ministry from which Senior Officers participated, indicating governmental involvement in cyber security.
Maharashtra Cyber Police: A specific police unit focused on cyber issues, indicating regional participation and focus.
Workshop on Digital / Cyber Frauds: The specific initiative around which the policy discussion is centered.
प्रेस प्रकाशनी PRESS RELEASE
भारतीय ररज़र्व बैंक
RESERVE BANK OF INDIA
वेबसाइट
:
www.rbi.org.in/hindi
संचार वर्भाग, केंद्रीय कायाालय, शहीद भगत ससिंह मागा, फोटा, म िंबई - 400 001
Website : www.rbi.org.in Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort,
ई-मेल/email : helpdoc@rbi.org.in Mumbai - 400 001 फोन/Phone: 022 - 2266 0502
February 26, 2026
Workshop on Digital / Cyber Frauds
The Reserve Bank of India organised a Workshop on Digital / Cyber Frauds for
the Executive Directors and Heads of Fraud Risk Management of 60 major banks on
February 24 and 25, 2026 at the Reserve Bank’s Central Office, Mumbai.
The Workshop formed part of the Reserve Bank’s ongoing supervisory and
developmental engagement with banks to address the incidence and increasing
sophistication of cyber-enabled frauds. Senior Officers of Reserve Bank of India,
Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs, Maharashtra
Cyber Police, and from commercial banks and urban co-operative banks participated
in the Workshop.
The Workshop emphasized the importance of robust governance and oversight
arrangements, strong internal controls, well laid out processes and use of advanced
technologies for the prevention and mitigation of cyber-enabled frauds. The need for
close coordination among all stakeholders to effectively address the growing
concerns arising from such frauds was also highlighted. Efforts required for conduct
of focussed customer awareness drives was also conveyed to the banks.
Select banks shared best practices and technological initiatives implemented by
them for the prevention and mitigation of cyber-enabled frauds. The Workshop
concluded with an open-house discussion during which participants shared their
feedback and suggestions. The Reserve Bank reaffirmed its commitment to
continued engagement with banks and other stakeholders and taking suitable
measures to further strengthen the resilience and integrity of the Indian banking
system.
(Brij Raj)
Press Release: 2025-2026/2174 Chief General Manager