Sanchar Saathi Hits 30 Crore Visits, Halts ₹5,000 Cr in Telecom Fraud
- 30 crore visits logged since May 2023
- 50 lakh fraudulent mobile connections disconnected
- ₹5,000 crore in cyber-fraud losses prevented
- 14 lakh lost handsets recovered
India's citizen-led telecom fraud portal Sanchar Saathi has logged over 30 crore visits since its launch in May 2023, converting routine consumer vigilance into an enforcement weapon against organised scam syndicates. Official figures published by the Department of Telecommunications indicate that public reports have driven the disconnection of over 50 lakh rogue mobile connections and enabled the network-level blocking of nearly 61 lakh lost or stolen handsets.
The platform's Chakshu reporting tool has processed roughly 12.8 lakh inputs on spam, impersonation scams, and deceptive KYC messages, triggering regulatory action across nearly 60 lakh linked cases. These consumer alerts feed directly into the ministry's Financial Fraud Risk Indicator, alerting over 1,600 connected entities—including retail banks, digital payment providers, and law enforcement agencies—to flag suspicious accounts before stolen funds can clear.
Officials credit this inter-agency data integration with preventing more than ₹5,000 crore in prospective cyber-fraud losses. Alongside tracing and recovering upwards of 14 lakh missing mobile devices, authorities are leveraging multilingual app support across 21 regional languages to accelerate crowd-sourced crackdowns on cross-border spoofing and clandestine telecom setups.
Frequently Asked Questions
What is the Sanchar Saathi portal?
Sanchar Saathi is an initiative by the Department of Telecommunications that allows citizens to report suspected fraud communications, verify mobile numbers registered in their name, and trace or block lost handsets.
How many mobile numbers have been disconnected via Sanchar Saathi?
Citizen reports submitted through the platform have directly triggered the disconnection of more than 50 lakh fraudulent mobile connections across India.
How does Sanchar Saathi prevent financial cyber fraud?
Fraud reports feed into the Financial Fraud Risk Indicator, alerting over 1,600 banks and payment processors to stop suspicious transactions before funds leave a citizen's account.
How can citizens report lost or stolen phones on the platform?
Users can log into sancharsaathi.gov.in or the mobile app with their device IMEI to block network access across Indian telecom operators and activate police tracing.
Source
Press Information Bureau Release ID: 2319087, Ministry of Communications · 2026-10-05
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