Date: 2025-12-22Category: Press ReleaseState: Union GovernmentCountry: India
1000+ banks, TPAPs and Financial Institutions On boarded on DoT’s Digital Intelligence Platform (DIP) to share information on prevention of misuse of Telecom Resources in cyber frauds
**Executive Summary**
The Department of Telecommunications (DoT) announced the onboarding of over 1000 banks, TPAPs, and financial institutions onto its Digital Intelligence Platform (DIP) to share information and prevent cyber fraud related to misuse of telecom resources. The Financial Fraud Risk Indicator (FRI) has helped prevent approximately ₹660 Crore in cyber fraud losses within six months of its launch on May 22, 2025. DoT urges citizens to utilize the Sanchar Saathi platform to report fraud.
**Key Points / Main Content**
* **Digital Intelligence Platform (DIP):**
* Developed by DoT as a secure online platform for information sharing on telecom resource misuse.
* Includes over 1050 organizations like central security agencies, state/UT police, I4C, GSTN, banks, financial institutions, TSPs, and social media platforms.
* **Financial Fraud Risk Indicator (FRI):**
* A risk-based metric classifying mobile numbers based on their association with financial fraud risk (Medium, High, or Very High).
* Empowers stakeholders to take additional customer protection measures.
* **Sanchar Saathi Initiative:**
* A citizen-centric initiative by DoT to empower mobile subscribers and enhance security awareness.
* Available as a mobile app and web portal ([www.sancharsaathi.gov.in](http://www.sancharsaathi.gov.in)).
* **Key Features of Sanchar Saathi:**
* *Chakshu* – Report suspected fraud communications directly from the mobile phone logs.
* *Know Mobile Connections in Your Name* – View and manage registered mobile numbers to detect and remove unauthorized connections.
* *Blocking Lost or Stolen Mobile Handsets* – Block, trace, and recover lost/stolen devices.
* *Know Mobile Handset Genuineness* – Verify handset genuineness before purchase.
* *Trusted Contact Details* – Access verified contact information for banks and financial institutions.
* **FRI Impact:**
* Prevented ₹660 Crore in cyber fraud losses since its launch in May 2025.
* Suspicious transactions are either declined or issued with alerts through the FRI.
**Impact Analysis**
**Citizens**
* **Impact:** Enabled to actively participate in preventing cyber fraud by reporting suspicious communications and managing their mobile connections through Sanchar Saathi.
* **Action Required:** Utilize the Sanchar Saathi web portal and mobile app to report suspected fraud, manage connections, block lost devices, and verify handset genuineness.
**Banks, Financial Institutions, TPAPs, and Payment System Operators (PSOs)**
* **Impact:** Enhanced ability to detect and prevent fraudulent transactions through the use of FRI on DIP and the shared information.
* **Action Required:** Continue to actively participate in the DIP and utilize FRI to mitigate financial fraud risks.
**Telecom Service Providers (TSPs)**
* **Impact:** Facilitated in identifying patterns, blocking offending numbers, and disabling fake connections through information sharing and citizen reporting.
* **Action Required:** Collaborate with authorities to block offending numbers and disable fake connections to deter repeat offenders.
Key Entities Referenced
Department of Telecommunications (DoT): Primary agency responsible for the policies and initiatives described in the document.
Financial Fraud Risk Indicator (FRI): A risk-based metric developed by DoT to classify the risk of financial fraud associated with a mobile number.
Digital Intelligence Platform (DIP): An online secure platform developed by DoT for sharing information related to misuse of telecom resources.
Sanchar Saathi: A citizen-centric initiative of DoT, including a mobile app and web portal, to empower mobile subscribers against cyber fraud.
Reserve Bank of India (RBI): Agency providing active support in the onboarding of banks.
Ministry of Communications
1000+ banks, TPAPs and Financial Institutions
On boarded on DoT’s Digital Intelligence
Platform (DIP) to share information on prevention
of misuse of Telecom Resources in cyber frauds
Financial Fraud Risk Indicator (FRI) of DoT Helps Prevent
₹660 Crore Cyber Fraud Losses in Just 6 Months
प्रव तथ: 22 DEC 2025 3:23PM by PIB Delhi
The Department of Telecommunications (DoT) is glad to share that the significant achievements of the
Financial Fraud Risk Indicator (FRI) are driven by active support of the Reserve Bank of India (RBI) and
the National Payments Corporation of India (NPCI), leading to large-scale onboarding of banks, financial
institutions, and Third-Party Application Providers, (TPAPs) on the Digital Intelligence Platform (DIP).
As on date, more than 1000 banks, TPAPs, and Payment System Operators (PSOs), have onboarded the
DIP and started adopting FRI actively. DoT is also conducting regular knowledge-sharing sessions with
stakeholders to enhance awareness and effective implementation of FRI, with 16 sessions held till date.
With the help of Financial Fraud Risk Indicator (FRI), ₹660 Crore Cyber Fraud Losses have been
prevented in just 6 months since its rollout on 22nd May, 2025. As reported by various Public Sector
Banks, Private Sector Banks, Co-operative Banks, TPAPs and other financial institutions, a large number
of suspicious transactions have been either declined or issued with alerts by leveraging the FRI available
on DIP of DoT, thereby preventing potential financial losses of approximately ₹660 crore across the
banking ecosystem.
India’s cybercrime landscape has shifted dramatically in recent years, with fraudsters operating like well-
organized digital cartels. From digital arrest scams to sophisticated SIM-box networks bypassing legal
telecom routes, the threat is evolving faster than ever. Yet, amid this complexity, one factor has emerged as
the most decisive force in combating cybercrime: Jan Bhagidari. Citizens, through Sanchar Saathi, which
has emerged as India’s most powerful crowdsourced cyber-intelligence tool, are providing continuous
inputs for Financial Fraud Risk Indicator.
DoT acknowledges and appreciates the efforts of all vigilant citizens and Cyber Warriors who are actively
leveraging the Sanchar Saathi platform (available at www.sancharsaathi.gov.in and through mobile App
on both Android and iOS) to report Suspected Fraud Communications, report fraudulent connections
obtained in their name, and lost/stolen mobile handsets. The recent trends in downloads and usage of the
Sanchar Saathi mobile App reflects the trust reposed by citizens in the platform and their proactive role in
preventing cyber frauds. This large-scale citizen engagement is significantly contributing in curtailing the
misuse of telecom resources by fraudsters and creating a safer and more resilient digital ecosystem.The aware users already recognize many fraud calls and simply ignore or cut them, which protects
themselves but does nothing to stop the same fraudster from targeting less-informed citizens. By making
it easy to report such suspected fraud communications in a few taps from the call log, Sanchar Saathi
allows those who understand the risk to actively protect those who do not, enabling authorities and
telecom operators to identify patterns, block offending numbers, disable fake connections and deter repeat
offenders.
DoT urges all the citizens to utilize Sanchar Saathi web portal and Mobile App for availing the citizen
centric services. DoT reiterates its commitment to fostering a secure digital payments ecosystem through
inter-agency collaboration, proactive fraud detection, and intelligence-driven policy interventions. The
continued cooperation of RBI, NPCI, SEBI, PFRDA, all banks, financial institutions, payment operators
and Jan Bhagidari remains crucial to safeguarding India’s rapidly expanding digital economy.
About Sanchar Saathi Initiative
Sanchar Saathi is a citizen centric initiative of Department of Telecommunications (DoT) to empower
mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the
Government. Sanchar Saathi is available in form of Mobile App and web portal
(www.sancharsaathi.gov.in). Sanchar Saathi provides various citizen centric services.
Key Features of the Sanchar Saathi initiative:
Chakshu – Report Suspected Fraud Communications: Instantly report suspicious calls and SMS,
directly from the mobile phone logs.
Know Mobile Connections in Your Name: View and manage all mobile numbers registered under
your name, helping detect and remove unauthorized connections.
Blocking Lost or Stolen Mobile Handsets: Block, trace, and recover your mobile device quickly
in case it is lost or stolen.
Know Mobile Handset Genuineness: Easily verify whether a handset is genuine before making a
purchase
Trusted Contact Details: Access verified contact information for banks and financial institutions
The Sanchar Saathi Mobile App can be downloaded from: Android: https://play.google.com/store/apps/det
ails?id=com.dot.app.sancharsaathi
iOS: https://apps.apple.com/app/sanchar-saathi/id6739700695
About Financial Fraud Risk Indicator (FRI)
FRI is a risk-based metric that classifies a suspected mobile number to have been associated with Medium,
High, or Very High risk of financial fraud. This classification is an outcome of inputs obtained from
various stakeholders including reporting on Indian Cybercrime Coordination Centre (I4C’s) National
Cybercrime Reporting Portal (NCRP), DoT’s Chakshu platform, Intelligence shared by banks and
financial institutions, TSPs, etc. It empowers stakeholders-especially banks, NBFCs, and UPI service
providers to take additional customer protection measures in case a mobile number appear as part of the
FRI.
About Digital Intelligence Platform (DIP)
Digital Intelligence Platform (DIP) has been developed by DoT as an online secure platform for sharing of
information related to misuse of telecom resources among various stakeholders. It has about 1050+
organizations that include central security agencies, 36 State/UT Police, I4C, GSTN, banks, financial
institutions, TSPs, Social media platforms like WhatsApp, CBDT, UIDAI, MORTH, PFMS, etc.Follow DoT Handles for more: -
X - https://x.com/DoT_India
Insta- https://www.instagram.com/department_of_telecom?igsh=MXUxbHFjd3llZTU0YQ==
Fb - https://www.facebook.com/DoTIndia
Youtube: https://youtube.com/@departmentoftelecom?si=DALnhYkt89U5jAaa
****
MI/ARJ
(रलीज़ आईडी: 2207376) आगंतुक पटल : 2001
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