**Executive Summary**
The National Departmental Summit on “Institutionalising Capacity Building,” held on 15 May 2026, concluded with a roadmap for integrated governance reforms under Mission Karmayogi. The summit focused on transitioning Administrative Training Institutes (ATIs) from conventional training models to digitally integrated, performance-linked governance hubs. The primary objective is to build a future-ready, citizen-centric ecosystem and institutional capacity to support the vision of “Viksit Bharat 2047.”
**Key Points / Main Content**
**Transformation of Training Institutions**
* ATIs must reinvent themselves by shunning stereotype models and adopting digitally integrated, outcome-oriented frameworks.
* Institutions are encouraged to move away from functional silos toward interdisciplinary learning systems involving IITs, IIMs, and specialized domain institutions.
* There is a shift toward "Performance-Linked Governance," where learning is directly tied to role-based deployment and competency development.
**Technological Integration and AI**
* Mission Karmayogi is entering a phase focused on an integrated AI-governance framework.
* The summit highlighted the need for seamless integration between iGOT, Unnati, and HRMS platforms to create a unified competency-driven ecosystem.
* While AI is a critical enabler, it is emphasized that technology cannot substitute human intelligence, ethical conduct, or behavioral sensitivity.
**Governance Reforms and Public Trust**
* Reforms focus on transparency, timeline discipline, ease of procedures, and the optimum use of technology.
* Growth in public trust is evidenced by the increase in annual grievances on CPGRAMS from 2 lakh in 2014 to over 25–30 lakh currently.
* Digital initiatives, such as the generation of 10–11 crore Digital Life Certificates, have significantly improved service delivery for pensioners.
**Collaborative and Inclusive Learning**
* Emphasis on expanding regional language learning content to strengthen governance delivery across the country.
* Promotion of cross-institutional collaboration through shared faculty, infrastructure, and learning resources.
* Establishment of a national mentorship framework for institutions and officers to support continuous professional development.
**Impact Analysis**
**Administrative Training Institutes (ATIs)**
**Impact**
ATIs face a mandate to undergo structural and strategic transformations to remain relevant in an AI-enabled environment. They are transitioning from being simple training centers to becoming digitally integrated hubs.
**Action Required**
ATIs must adopt blended training models, collaborate with specialized institutions (IITs/IIMs), and utilize shared resources and faculty.
**Ministries, Departments, and State Governments**
**Impact**
These entities are now responsible for aligning their internal capacity-building functions with national development priorities.
**Action Required**
They must develop comprehensive Capacity Building Plans to identify competency gaps and ensure frontline workers are onboarded onto the iGOT platform.
**Government Officers and Frontline Workers**
**Impact**
Personnel will experience a shift toward role-based deployment and performance-linked learning, supported by AI tools and mentorship.
**Action Required**
Officers must engage with the national mentorship framework, utilize iGOT for professional development, and adapt to new interdisciplinary and digital learning systems.
**General Public / Citizens**
**Impact**
Citizens are the ultimate beneficiaries of improved responsiveness, accountability, and the ease of procedures resulting from integrated governance.
**Action Required**
No direct action required, though increased engagement with digital platforms like CPGRAMS for grievance redressal is anticipated.
Key Entities Referenced
Mission Karmayogi: A national initiative for civil services capacity building aimed at creating a future-ready, role-based governance ecosystem.
Capacity Building Commission: The key regulatory body responsible for institutionalising training frameworks and overseeing governance reforms under Mission Karmayogi.
iGOT (Integrated Government Online Training): A digital platform used for competency-linked training and onboarding frontline workers across government departments.
Administrative Training Institutes: State and national-level institutions tasked with reinventing themselves as digitally integrated, outcome-oriented governance hubs.
Department of Personnel and Training: The nodal government department responsible for implementing administrative reforms and coordinating national capacity-building initiatives.
Ministry of Personnel, Public Grievances & Pensions
Administrative Training Institutes Must Reinvent
Themselves, Shun stereotype models : Dr.
Jitendra Singh
Dr. Jitendra Singh Calls for Breaking Silos, Encouraging Free
Thinking and Building Future-Ready Governance Ecosystem
AI-Governance and Mission Karmayogi Entering Next Phase
with Focus on Institutional Capacity, Role-Based Governance
and Performance-Linked Learning
Integrated, Technology-Driven and Citizen-Centric Capacity
Building Essential for Viksit Bharat 2047: Dr. Jitendra Singh
National Summit on Institutionalising Capacity Building
Concludes with Roadmap for Integrated Governance
Reforms
Posted On: 15 MAY 2026 7:29PM by PIB Delhi
Union Minister of State (Independent Charge) for Science & Technology, Earth Sciences and Minister of
State for PMO, Personnel, Public Grievances and Pensions, Department of Atomic Energy and
Department of Space, Dr. Jitendra Singh today said that Administrative Training Institutes and governance
institutions across the country must reinvent themselves and shun stereotype models to remain
relevant. Addressing the concluding session of the National Departmental Summit on “Institutionalising
Capacity Building: From Training to Performance-Linked Governance” through virtual mode, the
Minister said, Mission Karmayogi is steadily moving towards an integrated AI- integrated governance
framework linking capacity building, competency development, technology and public service delivery.
Dr. Jitendra Singh said governance reforms today require transparency, timeline discipline, ease of
procedures and optimum use of technology supported by innovation and human sensitivity. Referring to
governance reforms undertaken in recent years, he said annual grievances received on CPGRAMS have
increased from nearly 2 lakh in 2014 to more than 25–30 lakh presently, reflecting growing public trust
due to improved responsiveness and accountability. He also referred to the success of Digital Life
Certificates, noting that nearly 10–11 crore certificates have already been generated, enabling pensioners
to complete formalities digitally without physical visits.The day-long summit brought together senior officials from the Department of Personnel and Training,
Capacity Building Commission, Karmayogi Bharat, State Governments, Union Territories and
Administrative Training Institutes from across the country to deliberate on strengthening institutional
capacity building frameworks and performance-linked governance systems.
Key takeaways from the summit included broad consensus on transforming Administrative Training
Institutes from conventional training centres into digitally integrated, outcome-oriented governance hubs
aligned with Mission Karmayogi. Deliberations highlighted the need for seamless integration of iGOT,
Unnati and HRMS platforms, competency-linked cadre training, mentorship and buddy systems, AI-
enabled learning tools, blended training models and citizen-centric governance practices. States also
emphasised onboarding frontline workers across departments onto iGOT, expanding regional language
learning content and enabling cross-institutional collaboration through shared faculty, infrastructure and
learning resources to strengthen governance delivery systems across the country.
Speaking for the second time during the valedictory session of the summit, Dr. Jitendra Singh said
governance institutions can no longer function through silos and must move towards integrated and
interdisciplinary learning systems involving institutions beyond conventional government structures,
including IITs, IIMs and specialised domain institutions. He said Artificial Intelligence would remain an
important enabler in governance, but technology alone cannot substitute human intelligence, ethical
conduct and behavioural sensitivity in public service delivery. Stressing the need to encourage innovation
and free flow of ideas within institutions, he called for creating platforms for willing trainers, promoting
region-specific best practices and strengthening collaboration among States and training institutions.
The Minister said governance reforms ultimately succeed only when citizens experience responsiveness,
dignity and sensitivity at the ground level, adding that Mission Karmayogi provides a transformational
opportunity to build integrated, innovative and future-ready governance systems for the country.
Secretary, Department of Personnel and Training, Ms. Rachna Shah, said the summit marked an important
step towards institutionalising capacity building as a core governance function aligned with national
development priorities. She emphasised the importance of comprehensive Capacity Building Plans across
Ministries, Departments and States to identify competency gaps and align governance learning systems
with future administrative requirements. She also highlighted the role of Administrative Training Institutes
and collaborative platforms like Unnati in scaling blended and specialised learning systems across the
country.
Chairperson, Capacity Building Commission, Smt. Radha Chauhan, stressed the need for seamless
integration between iGOT, Unnati and HRMS platforms to create a unified competency-driven
governance ecosystem supporting role-based deployment of human resources. She said training
institutions must undergo structural and strategic transformation to remain relevant in an AI-enabled
governance environment and informed that the Capacity Building Commission has already initiated a
national mentorship framework for institutions and officers under Mission Karmayogi.****
NKR/AK
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