**Executive Summary**
On April 23, 2026, Union Minister Shri Jyotiraditya M. Scindia reviewed BSNL’s FY 2025-26 annual results during the Strategic Review and Planning Meet. The review highlighted BSNL’s successful transition to a 4G provider and its role in establishing India’s indigenous telecom stack. Moving into FY 2026-27, the focus shifts toward circle-level accountability, improved customer experience, and strengthening the domestic telecom manufacturing ecosystem.
**Key Points / Main Content**
**Financial and Operational Milestones**
* **ARPU Growth:** Average Revenue Per User (ARPU) increased by 42% year-on-year, rising from Rs. 71 to Rs. 101 in FY 2025-26.
* **Technology Transition:** BSNL transitioned from a 3G provider to a competitive 4G player using end-to-end indigenous telecom capabilities.
* **Global Standing:** India has joined an elite group of five countries worldwide to develop its own indigenous telecom stack.
* **Performance Metrics:** Evaluations focused on Quality of Service (QoS), subscriber base expansion, and the attainment of revenue milestones.
**Circle-Specific Achievements**
* **Odisha Circle:** Named "Overall Best Performing Circle" for 21% service revenue growth and "Enterprise Business Leader" for 68% growth in that segment.
* **Karnataka Circle:** Recognized for significant EBITDA growth.
* **Assam and Jharkhand:** Praised for achieving positive growth across all three business segments.
* **UP (East) and Jharkhand:** Commended for notable improvements in FTTH (Fiber to the Home) ARPU.
* **National Enterprise Business:** Named the Best Performing Business Vertical with a 15% increase in service revenue.
**Strategic Priorities for FY 2026-27**
* **Operational Rigor:** Emphasis on focused execution, accountability, and rigorous monitoring at the circle level.
* **Service Quality:** Mandate to improve customer experience and sustain financial excellence.
* **Domestic Ecosystem:** Continued alignment with telecom equipment manufacturers to strengthen indigenous technology and India's global leadership in the sector.
**Impact Analysis**
**BSNL Management and Chief General Managers (CGMs)**
**Impact**
Management is tasked with maintaining the momentum of the "transformative" FY 2025-26 performance and addressing operational metrics like Quality of Service.
**Action Required**
CGMs must emulate best practices from high-performing circles (like Odisha) and implement rigorous monitoring and focused execution at the circle level.
**Domestic Telecom Equipment Manufacturers**
**Impact**
Manufacturers are positioned as critical partners in the "Aatmanirbhar Bharat" initiative and the expansion of the indigenous telecom stack.
**Action Required**
Manufacturers must maintain alignment with BSNL to consolidate the domestic ecosystem and support India’s position as a global leader in telecom technology.
**BSNL Enterprise Business Vertical**
**Impact**
As the highest-performing vertical nationally (15% growth), this segment is a primary driver of BSNL’s revenue recovery.
**Action Required**
Continued focus on the Enterprise Business segment is required to sustain high-growth targets as seen in the Odisha model.
Key Entities Referenced
Bharat Sanchar Nigam Limited (BSNL): The primary public sector undertaking whose FY 2025-26 performance, transition to 4G, and indigenous technology adoption were the subject of the strategic review.
Aatmanirbhar Bharat initiative: The national policy framework and vision under which BSNL developed an end-to-end indigenous telecom stack, placing India in an elite group of five countries.
Ministry of Communications: The lead ministry responsible for the strategic oversight, performance evaluation, and policy alignment of BSNL.
Strategic Review and Planning Meet (SRPM): The formal evaluative forum used to assess BSNL’s operational metrics, financial achievements, and circle-level performance.
Department of Telecommunications (DoT): The executive department involved in the comprehensive evaluation of BSNL's subscriber expansion and quality of service milestones.
Ministry of Communications
BSNL Annual Results FY 2025-26 Reviewed
Union Minister Sh. Jyotiraditya M. Scindia Lauds BSNL's
'Transformative Performance'; India Joins Elite Group of Five
Countries with Indigenous Telecom Stack
Posted On: 23 APR 2026 6:59PM by PIB Delhi
The annual results of Bharat Sanchar Nigam Limited (BSNL) for FY 2025-26 were reviewed at the
Strategic Review and Planning Meet (SRPM) held at Vigyan Bhawan, New Delhi, today. The meeting was
chaired by Union Minister of Communications Shri Jyotiraditya M. Scindia and attended by Hon'ble
Minister of State for Communications Dr. Chandra Sekhar Pemmasani, Secretary (Telecommunications)
Shri Amit Agarwal, senior officials from the Department of Telecommunications (DoT), CMD BSNL Shri
A. Robert J. Ravi, and members of the BSNL Board and Chief General Managers (CGMs) from across the
country.
The Union Minister described BSNL's performance as "transformative". He stated that BSNL has
successfully transitioned from a 3G provider to a competitive 4G player, playing a pivotal role in the
Hon’ble PM’s Vision of Aatmanirbhar Bharat initiative. It holds historic significance of India joining an
elite group of just five countries worldwide to develop end-to-end indigenous telecom capabilities.
During the proceedings, the Union Minister conducted a comprehensive evaluation of BSNL's operational
metrics, focusing on Quality of Service (QoS), subscriber base expansion, Average Revenue Per User
(ARPU) enhancement, and the attainment of revenue milestones. He lauded BSNL's key financial andtechnical achievements, particularly the significant improvement in ARPU to Rs. 101 in FY 2025-26 from
Rs. 71 in the previous year—a 42% year-on-year growth.
Top-Performing Circles, FY 2025–26
The SRPM also served as a platform to honour outstanding performances across various telecom circles
and business verticals:
Overall Best Performing Circle: The Odisha Circle was honoured for its balanced excellence,
achieving approximately 21% growth in revenue from services and consistently meeting high
performance targets.
Enterprise Business (EB) Leaders: The Odisha Circle received additional recognition for a
remarkable 68% year-on-year growth in the EB segment in revenue from services. Nationally, the
Enterprise Business vertical was named the Best Performing Business Vertical, with a 15% increase
in revenue from services over the previous year.
EBITDA & ARPU Improvements: The Karnataka Circle (KTK) was recognized significant
EBITDA growth, while Assam and Jharkhand were praised for achieving positive growth across all
three business segments. Additionally, Uttar Pradesh (East) and Jharkhand were commended for
notable improvements in FTTH ARPU.
Areas of Focus for FY 2026–27
The Union Minister emphasized the need for focused execution, accountability, and rigorous monitoring at
the circle level. He urged all CGMs to emulate the best practices of high-performing circles to ensure
sustained momentum, improved customer experience, and continued financial excellence in the years
ahead. He further underscored the necessity of continued alignment with telecom equipment
manufacturers to strengthen the domestic ecosystem and consolidate India's position as a global leader in
indigenous telecom technology.
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NJ/ ARJ
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