On November 13, 2023, The Centre for Development of Telematics (C-DOT) signed an agreement with M/s NAM InfoCom Private Limited for the joint development of a Mission Critical Communication System (MCX) solution. This collaboration aims to strengthen India's indigenous communication infrastructure for public safety and emergency response.
C-DOT's MCX Alliance includes 10 organizations, mainly startups, working to develop the MCX ecosystem in India. The MCX system adheres to 3GPP standards and supports Mission Critical Push-to-Talk (MCPTT), Mission Critical Data (MCData), and Mission Critical Video (MCVideo) services. The solution provides secure, reliable, high-quality, low latency, realtime audio/video communication, and is designed to work with existing 4G and 5G networks. It will be beneficial for Public Protection and Disaster Relief (PPDR) communications and disaster management agencies.
M/s NAM infocom is developing the MC Video solution, which will enhance C-DOT's existing MCX system, ensuring seamless integration. C-DOT will provide telecom R&D and system design expertise, while NAM Infocom will offer system integration, deployment, and customization experience. The project is fully funded under the C-DOT Collaborative Research Programme (CCRP).
The proposed MC Video solution offers features like multi-stream capabilities, recording, and scalability for multiple simultaneous group/one-to-one video calls. It is tailored for First Responders and critical infrastructure users, supporting various network conditions and ensuring low latency, low bandwidth, and minimal storage requirements.
Dr. Rajkumar Upadhyay, CEO of C-DOT, stated that the initiative promotes indigenous collaborative technology development through startups under the Atmanirbhar Bharat initiative.
The agreement was signed in the presence of Mr. D. Arunan, Director of M/s Nam InfoCom Pvt. Ltd, Ms Shikha Srivastava, Executive Vice President, C-DOT, along with other senior officials.
C-DOT is the premier telecom R&D center of the Government of India, which introduced the C-DOT Collaborative Research Program (CCRP) to promote the development of telecom and related technologies through partnerships with industry, academia, startups, and other stakeholders. C-DOT invites participation from Indian startups, organizations, and research and academic institutions for meeting requirements of projects led by C-DOT.
NAM InfoCom Pvt. Ltd. is a technology solutions provider specializing in communication infrastructure, mission-critical platforms, system integration, and customized IT solutions for government, defense, public sector, and enterprise customers.
Key Entities Referenced
Mission Critical Communication System (MCX) Solution: Indigenous communication infrastructure project for public safety and emergency response.
C-DOT (Centre for Development of Telematics): Premier telecom R&D centre of the Government of India.
NAM InfoCom: Technology solutions provider specializing in communication infrastructure.
C-DOT Collaborative Research Programme (CCRP): C-DOT program to promote the development of telecom and related technologies through partnerships.
Atmanirbhar Bharat: Initiative to promote indigenous collaborative technology development through startups.
Ministry of Communications
C-DOT Partners with NAM InfoCom for
“Development of Mission Critical
Communication System (MCX) Solution”
Under MCX Alliance C-DOT extends supports to Start ups
Several startups are part of C-DOT MCX alliance
Posted On: 13 NOV 2025 5:51PM by PIB Delhi
The Centre for Development of Telematics (C-DOT) signs Agreement with M/s NAM InfoCom
Private Limited, for Joint Development of Mission Critical Communication System (MCX)Solution,
marking a significant step towards strengthening India’s indigenous communication infrastructure for
public safety and emergency response.
Under C-DOT’s MCX Alliance, CDOT has engaged with 10 different organizations, mainly startups
to collaborate and develop the MCX ecosystem in the country. The partnership aims to deliver a state-
of-the-art, fully indigenous MCX solution to enhance India’s self-reliance in the field of mission-
critical communications. The MCX system has been developed in line with 3GPP standards to
support Mission Critical Push-to-Talk (MCPTT), Mission Critical Data (MCData), and Mission
Critical Video (MCVideo) services. This solution will provide secure, reliable, high-quality, low
latency, realtime audio/video communication tailored to work around existing 4G and 5G mobile
networks. The MCX solution will be useful for Public Protection and Disaster Relief (PPDR)
communications and help disaster management agencies, Law and Order enforcement agencies for
efficient operations.
The MC Video solution being developed by M/s NAM infocom will enhance the existing Mission
Critical Communications (MCX) system developed by C-DOT, ensuring seamless integration and
interoperability with it. Under this collaboration, C-DOT will provide its extensive expertise in
telecom R&D and system design, while NAM Infocom will bring its experience in system
integration, deployment, and customization for diverse operational scenarios. The project is fully
funded under C-DOT Collaborative Research Programme (CCRP). Apart from funding C-DOT shall
provide M/s NAM InfoCom an opportunity to work on the state-of-the-art technology development
initiative of C-DOT.
The proposed MC Video solution under this agreement offers significant advantages, including
support for multi-stream capabilities, a recording feature, and the scalability to support multiple
simultaneous group/one-to-one video calls, with and without floor control, tailored specifically forFirst Responders and critical infrastructure users especially in scenarios such as disaster management,
law enforcement, defense operations, and emergency response. By utilizing the advanced capabilities
of 4G/5G networks, the solution is designed to accommodate various network conditions, device
types, and ensure low latency, low bandwidth, and minimal storage requirements.
Speaking at the occasion, Dr.Rajkumar Upadhyay, CEO, C-DOT stated “Under the Atmanirbhar
Bharat initiative, C-DOT aims to promote indigenous collaborative technology development through
startups. This initiative is part of India’s ongoing efforts to ensure secure, reliable, and real-time
communication solutions for first responders, defense forces, disaster management agencies, and
other critical public safety organizations”.
The agreement was signed in the presence Mr. D. Arunan, Director of M/s Nam InfoCom Pvt. Ltd,
Ms Shikha Srivastava, Executive Vice President, C-DOT, along with other senior officials of C-DOT
and M/s Nam InfoCom.
About C-DOT:
The Centre for Development of Telematics (C-DOT) is the premier telecom R&D centre of the
Government of India, engaged in the design, development, and deployment of cutting-edge
communication technologies to meet the country’s strategic and socio-economic needs. C-DOT has
introduced the C-DOT Collaborative Research Program (CCRP) to promote the development of
telecom and related technologies through partnerships with industry, academia, startups, and other
stakeholders. Under this collaborative R&D policy framework, C-DOT invites participation from
Indian startups, organizations, and research and academic institutions for meeting requirements of
projects led by C-DOT.
About NAM InfoCom Pvt. Ltd.:
NAM InfoCom Pvt. Ltd. is a technology solutions provider specializing in communication
infrastructure, mission-critical platforms, system integration, and customized IT solutions for
government, defense, public sector, and enterprise customers. The company also has strong
capabilities in Conversational AI, including advanced natural language interfaces, intelligent contact-
center automation, and AI-driven communication solutions.Agreement signing between C-DOT and Nam InfoCom Pvt. Ltd., in presence of Dr. Rajkumar
Upadhyay - CEO, C-DOT, Ms. Shikha Srivastava - EVP, C-DOT and Mr. D. Arunan - Director, Nam
InfoCom
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MI/ARJ
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