CFCFRMS 2.0 PLATFORM - 28th July 2026 - Ministry of Home Affairs - Gazette Notification PDF
Issued by Ministry of Home Affairs
Read or download the official PDF of this gazette notification issued by the Ministry of Home Affairs on 28th July 2026. Classified under Press Release.
Executive Summary & Key Takeaways
Executive Summary This report outlines the progress and enhancements of the ‘Citizen Financial Cyber Fraud Reporting and Management System’ (CFCFRMS) as of July 2026. It details the recovery of over Rs. 11,158 crore in defrauded funds and the implementation of new modules for money restoration and grievance redressal that became functional in April 2026. The document highlights the collaborative efforts between the Central Government, State Law Enforcement Agencies, and financial institutions to combat cybercrime through standardized procedures and advanced technical tools.
Key Points / Main Content
System Infrastructure and Performance
- Launched in 2021, the CFCFRMS has handled over 32.80 lakh complaints and saved more than Rs. 11,158 crore as of June 30, 2026.
- A toll-free helpline, ‘1930,’ provides immediate assistance for lodging online cyber complaints.
- A total of 1,586 entities, including 40 foreign banks, are currently onboarded onto the CFCFRMS platform.
Standardization and Restoration Modules
- A comprehensive Standard Operating Procedure (SOP) has been issued to ensure uniformity in handling complaints and bank coordination.
- The Money Restoration Module (functional April 2026) enables the expeditious return of defrauded funds to victims.
- The Grievance Redressal Module (functional April 2026) addresses issues related to bank account freezing and lien markings.
Suspect Registry and Fraud Prevention
- A Suspect Registry of cybercriminal identifiers was launched on September 10, 2024, in collaboration with financial institutions.
- Over 30.48 lakh suspect identifiers and 32.08 lakh "Layer 1" mule accounts have been shared, resulting in declined transactions worth Rs. 25,698 crores.
- CERT-In utilizes AI-driven situational awareness and automated threat intelligence platforms to mitigate phishing and malicious domains.
Capacity Building and Forensic Support
- The Ministry of Home Affairs released Rs. 132.93 crores under the CCPWC Scheme for setting up forensic labs and training.
- Over 24,600 LEA personnel, judicial officers, and public prosecutors have received training in cybercrime investigation and forensics.
- The National-Digital Investigation Support Centre (at New Delhi and Assam) provides early-stage forensic assistance to State/UT police, assisting in over 14,064 cases.
Impact Analysis
Victims of Financial Cyber Fraud Impact Victims have access to a streamlined mechanism for reporting frauds and a structured framework for the restoration of siphoned funds. Action Required Victims must report incidents immediately through the ‘1930’ helpline or the National Cyber Crime Reporting Portal to trigger fund-freezing protocols.
State and UT Law Enforcement Agencies (LEAs) Impact While primarily responsible for investigation and prosecution, LEAs receive central support through financial assistance, forensic laboratories, and standardized SOPs. Action Required LEAs must convert reported incidents into FIRs, manage charge sheets, and utilize the provided forensic-cum-training laboratories for investigation.
Banks and Financial Institutions Impact Banks are integrated into the suspect registry and the restoration framework, requiring them to manage lien markings and share data on suspicious accounts. Action Required Participating entities must share suspect identifier data with the I4C and cooperate with the Money Restoration and Grievance Redressal modules.
CERT-In (Indian Computer Emergency Response Team) Impact Responsible for high-level threat mitigation and issuing proactive alerts across various sectors. Action Required Continue deploying AI systems to detect malicious domains and share tailored threat intelligence with relevant organizations.