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The Information Technology (Intermediary Guidelines and Digital Media Ethics Code)
Rules, 20211
[updated as on 10.02.2026]
In exercise of the powers conferred by sub-section (1), clauses (z) and (zg) of sub-section (2) of
section 87 of the Information Technology Act, 2000 (21 of 2000), and in supersession of the
Information Technology (Intermediaries Guidelines) Rules, 2011, except as respect things done or
omitted to be done before such supersession, the Central Government hereby makes the following
rules, namely:—
PART I
PRELIMINARY
1. Short Title and Commencement.—(1) These rules may be called the Information Technology
(Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
(2) They shall come into force on the date of their publication in the Official Gazette.
2. Definitions.—(1) In these rules, unless the context otherwise requires,—
(a) ‘access control mechanism’ means any measure, including a technical measure, through
which access to online curated content may be restricted based on verification of the
identity or age of a user;
(b) ‘access services’ means any measure, including technical measure such as closed
captioning, subtitles and audio descriptions, through which the accessibility of online
curated content may be improved for persons with disabilities;
(c) ‘Act’ means the Information Technology Act, 2000 (21 of 2000);
2[(ca) ‘audio, visual or audio-visual information’ means any audio, image, photograph,
graphic, video, moving visual recording, sound recording or any other audio, visual or
audio-visual content, with or without accompanying audio, whether created, generated,
modified or altered through any computer resource;]
(d) ‘child’ means any person below the age of eighteen years;
(e) ‘committee’ means the Inter-Departmental Committee constituted under rule 14;
(f) ‘communication link’ means a connection between a hypertext or graphical element,
and one or more items in the same or different electronic document wherein upon
clicking on a hyperlinked item, the user is automatically transferred to the other end of
the hyperlink which can be another electronic record or another website or application
or graphical element;
(g) ‘content’ means the electronic record defined in clause (t) of section 2 of the Act;
(h) ‘content descriptor’ means the issues and concerns which are relevant to the
classification of any online curated content, including discrimination, depiction of
illegal or harmful substances, imitable behaviour, nudity, language, sex, violence, fear,
threat, horror and other such concerns as specified in the Schedule annexed to the rules;
1 Vide G.S.R. 139(E), dated 25.2.2021, published in the Gazette of India, Extra., Pt. II, Sec. 3(i), dated 25.2.2021.
2 Ins. by G.S.R. 120(E), dated 10.02.2026.(i) ‘digital media’ means digitized content that can be transmitted over the internet or
computer networks and includes content received, stored, transmitted, edited or
processed by-
(i) an intermediary; or
(ii) a publisher of news and current affairs content or a publisher of online curated
content;
(j) ‘grievance’ includes any complaint, whether regarding any content, any duties of an
intermediary or publisher under the Act, or other matters pertaining to the computer
resource of an intermediary or publisher, as the case may be;
(k) ‘Grievance Officer’ means an officer appointed by the intermediary or the 1[online
gaming self-regulatory body or the] publisher, as the case may be, for the purposes of
these rules;
2[(ka) ‘Grievance Appellate Committee’ means a grievance appellate committee constituted
under rule 3A;]
(l) ‘Ministry’ means, for the purpose of Part II of these rules unless specified otherwise,
the Ministry of Electronics and Information Technology, Government of India, and for
the purpose of Part III of these rules, the Ministry of Information and Broadcasting,
Government of India;
(m) ‘news and current affairs content’ includes newly received or noteworthy content,
including analysis, especially about recent events primarily of socio-political, economic
or cultural nature, made available over the internet or computer networks, and any
digital media shall be news and current affairs content where the context, substance,
purpose, import and meaning of such information is in the nature of news and current
affairs content.
(n) ‘newspaper’ means a periodical of loosely folded sheets usually printed on newsprint
and brought out daily or at least once in a week, containing information on current
events, public news or comments on public news;
(o) ‘news aggregator’ means an entity who, performing a significant role in determining the
news and current affairs content being made available, makes available to users a
computer resource that enable such users to access the news and current affairs content
which is aggregated, curated and presented by such entity.
(p) ‘on demand’ means a system where a user, subscriber or viewer is enabled to access, at
a time chosen by such user, any content in electronic form, which is transmitted over a
computer resource and is selected by the user;
(q) ‘online curated content’ means any curated catalogue of audio-visual content, other than
news and current affairs content, which is owned by, licensed to or contracted to be
transmitted by a publisher of online curated content, and made available on demand,
including but not limited through subscription, over the internet or computer networks,
1 Ins. by G.S.R. 275(E), dated 6.4.2023.
2 Ins. by G.S.R. 794(E), dated 28.10.2022 (w.e.f. 28.10.2022).and includes films, audio visual programmes, documentaries, television programmes,
serials, podcasts and other such content;
1[(qa) ‘online game’ means a game that is offered on the Internet and is accessible by a user
through a computer resource or an intermediary.
Explanation.—In this clause, ‘Internet’ means the combination of computer facilities
and electromagnetic transmission media, and related equipment and software,
comprising the interconnected worldwide network of computer networks that transmits
information based on a protocol for controlling such transmission;
(qb) ‘online gaming intermediary’ means any intermediary that enables the users of its
computer resource to access one or more online games;
(qc) ‘online gaming self-regulatory body’ means an entity designated as such under rule 4A;
(qd) ‘online real money game’ means an online game where a user makes a deposit in cash
or kind with the expectation of earning winnings on that deposit.
Explanation.—In this clause, ‘winnings’ means any prize, in cash or kind, which is
distributed or intended to be distributed to a user of an online game based on the
performance of the user and in accordance with the rules of such online game;
(qe) ‘permissible online game’ means a permissible online real money game or any other
online game that is not an online real money game;
(qf) ‘permissible online real money game’ means an online real money game verified by an
online gaming self-regulatory body under rule 4A;]
(r) ‘person’ means a person as defined in sub-section (31) of section 2 of the Income tax
Act, 1961 (43 of 1961);
(s) ‘publisher’ means a publisher of news and current affairs content or a publisher of online
curated content;
(t) ‘publisher of news and current affairs content’ means an online paper, news portal, news
aggregator, news agency and such other entity called by whatever name, which is
functionally similar to publishers of news and current affairs content but shall not
include newspapers, replica e-papers of the newspaper and any individual or user who
is not transmitting content in the course of systematic business, professional or
commercial activity;
(u) ‘publisher of online curated content’ means a publisher who, performing a significant
role in determining the online curated content being made available, makes available to
users a computer resource that enables such users to access online curated content over
the internet or computer networks, and such other entity called by whatever name, which
is functionally similar to publishers of online curated content but does not include any
individual or user who is not transmitting online curated content in the course of
systematic business, professional or commercial activity;
1 Ins. by G.S.R. 275(E), dated 6.4.2023.(v) ‘significant social media intermediary’ means a social media intermediary having
number of registered users in India above such threshold as notified by the Central
Government;
(w) ‘social media intermediary’ means an intermediary which primarily or solely enables
online interaction between two or more users and allows them to create, upload, share,
disseminate, modify or access information using its services;
1[(wa) ‘synthetically generated information’ means audio, visual or audio-visual information
which is artificially or algorithmically created, generated, modified or altered using a
computer resource, in a manner that such information appears to be real, authentic or
true and depicts or portrays any individual or event in a manner that is, or is likely to
be perceived as indistinguishable from a natural person or real-world event;
Provided that the purposes of this clause, an audio, visual or audio-visual
information shall not be deemed to be ‘synthetically generated information’, where
such audio, visual or audio-visual information arises from—
(a) routine or good-faith editing, formatting, enhancement, technical correction, colour
adjustment, noise reduction, transcription, or compression that does not materially
alter, distort, or misrepresent the substance, context, or meaning of the underlying
audio, visual or audio-visual information; or
(b) the routine or good-faith creation, preparation, formatting, presentation or design
of documents, presentations, portable document format (PDF) files, educational
or training materials, research outputs, including the use of illustrative,
hypothetical, draft, template-based or conceptual content, where such creation or
presentation does not result in the creation or generation of any false document or
false electronic record; or
(c) the use of computer resources solely for improving accessibility, clarity, quality,
translation, description, searchability, or discoverability, without generating,
altering, or manipulating any material part of the underlying audio, visual or
audio-visual information;]
(x) ‘user’ means any person who accesses or avails any computer resource of an intermediary
or a publisher for the purpose of hosting, publishing, sharing, transacting, viewing,
displaying, downloading or uploading information and includes other persons jointly
participating in using such computer resource and addressee and originator;
(y) ‘user account’ means the account registration of a user with an intermediary or publisher
and includes profiles, accounts, pages, handles and other similar presences by means of
which a user is able to access the services offered by the intermediary or publisher.
2[(1A) For the purposes of these rules, any reference to ‘information’ in the context of information
being used to commit an unlawful act, including under clauses (b) and (d) of sub-rule (1) of rule 3
and sub-rules (2) and (4) of rule 4, shall be construed to include synthetically generated information,
unless the context otherwise requires.
1 Ins. by G.S.R. 120(E), dated 10.02.2026.
2 Ins. by G.S.R. 120(E), dated 10.02.2026.(1B) For the purposes of these rules and for the removal of doubts, it is hereby clarified that the
removal of, or disabling of access to, any information, including synthetically generated
information, data or communication link, by an intermediary in compliance with these rules,
including in accordance with sub-rule (1), sub-rule (2) or sub-rule (3) of rule 3, or upon becoming
aware of any violation thereunder by deploying reasonable and appropriate technical measures,
including automated tools or other suitable mechanisms, shall not amount to a violation of the
conditions specified under clauses (a) or (b) of sub-section (2) of section 79 of the Act.]
(2) Words and expressions used and not defined in these rules but defined in the Act and rules made
thereunder shall have the same meaning as assigned to them in the Act and the said rules, as the
case may be.
PART II
DUE DILIGENCE BY INTERMEDIARIES AND GRIEVANCE REDRESSAL
MECHANISM
3. (1) Due diligence by an intermediary: An intermediary, including 1[a social media intermediary,
a significant social media intermediary and an online gaming intermediary], shall observe the
following due diligence while discharging its duties, namely:—
2[(a) the intermediary shall prominently publish on its website, mobile based application or
both, as the case may be, the rules and regulations, privacy policy and user agreement
in English or any language specified in the Eighth Schedule to the Constitution for
access or usage of its computer resource by any person in the language of his choice
and ensure compliance of the same;
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for “social media intermediary and significant social media intermediary”.
2 Subs. by G.S.R. 794(E), dated 28.10.2022, for clauses (a) and (b) (w.e.f. 28.10.2022). Clauses (a) and (b), before
substitution, stood as under:
“(a) the intermediary shall prominently publish on its website, mobile based application or both, as the case may
be, the rules and regulations, privacy policy and user agreement for access or usage of its computer resource by
any person;
(b) the rules and regulations, privacy policy or user agreement of the intermediary shall inform the user of its
computer resource not to host, display, upload, modify, publish, transmit, store, update or share any information
that,—
(i) belongs to another person and to which the user does not have any right;
(ii) is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily
privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable,
relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to
the laws in force;
(iii) is harmful to child;
(iv) infringes any patent, trademark, copyright or other proprietary rights;
(v) violates any law for the time being in force;
(vi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally
communicates any information which is patently false or misleading in nature but may reasonably be
perceived as a fact;
(vii) impersonates another person;
(viii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign
States, or public order, or causes incitement to the commission of any cognisable offence or prevents
investigation of any offence or is insulting other nation;
(ix) contains software virus or any other computer code, file or program designed to interrupt, destroy or
limit the functionality of any computer resource;
(x) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass
a person, entity or agency for financial gain or to cause any injury to any person;”.(b) the intermediary shall inform its rules and regulations, privacy policy and user
agreement to the user in English or any language specified in the Eighth Schedule to
the Constitution in the language of his choice and shall make reasonable efforts 1[by
itself, and to cause the users of its computer resource to not host], display, upload,
modify, publish, transmit, store, update or share any information that,—
(i) belongs to another person and to which the user does not have any right;
(ii) is obscene, pornographic, paedophilic, invasive of another’s privacy
including bodily privacy, insulting or harassing on the basis of gender,
racially or ethnically objectionable, relating or encouraging money
laundering or gambling,2[or an online game that causes user harm,] or
promoting enmity between different groups on the grounds of religion or
caste with the intent to incite violence;
(iii) is harmful to child;
(iv) infringes any patent, trademark, copyright or other proprietary rights;
(v) deceives or misleads the addressee about the origin of the message or
knowingly and intentionally communicates any misinformation or
information which is patently false and untrue or misleading in nature 3[or, in
respect of any business of the Central Government, is identified as fake or
false or misleading by such fact check unit of the Central Government as the
Ministry may, by notification published in the Official Gazette, specify];
(vi) impersonates another person;
(vii) threatens the unity, integrity, defence, security or sovereignty of India,
friendly relations with foreign States, or public order, or causes incitement to
the commission of any cognisable offence, or prevents investigation of any
offence, or is insulting other nation;
(viii) contains software virus or any other computer code, file or program designed
to interrupt, destroy or limit the functionality of any computer resource;
4[(ix) is in the nature of an online game that is not verified as a permissible online
game;
(x) is in the nature of advertisement or surrogate advertisement or promotion of
an online game that is not a permissible online game, or of any online gaming
intermediary offering such an online game;
(xi) violates any law for the time being in force;
Explanation.—In this clause, “user harm” and “harm” mean any effect which
is detrimental to a user or child, as the case may be;]]
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for “to cause the user of its computer resource not to host,”.
2 Ins. by G.S.R. 275(E), dated 6.4.2023.
3 Ins. by G.S.R. 275(E), dated 6.4.2023.
4 Subs.by G.S.R. 275(E), dated 6.4.2023 for clause (ix). Clause (ix), before substitution, stood as under:
“(ix) violates any law for the time being in force;”.1[(c) an intermediary shall periodically inform its users, at least once every three months, in
a simple and effective manner through its rules and regulations, privacy policy, user
agreement, or any other appropriate means, in English or any language specified in the
Eighth Schedule to the Constitution, that—
(i) in case of non-compliance with such rules and regulations, privacy policy or user
agreement, by whatever name called, it has the right to terminate or suspend the
access or usage rights of the users to the computer resource immediately, or to
remove or disable access to non-compliant information, or both, as the case may
be;
(ii) where such non-compliance relates to the creation, generation, modification,
alteration, hosting, displaying, uploading, publishing, transmitting, storing,
updating, sharing or otherwise disseminating of information in contravention of
any law for the time being in force, the user who is responsible for such non-
compliance may be liable to penalty or punishment under the provisions of the
Act or any other applicable law; and
(iii) where such violation relates to the commission of an offence under any law for
the time being in force, such as 2[the Bharatiya Nyaya Sanhita, 2023 (45 of 2023)
read with the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of 2023)] or the
Protection of Children from Sexual Offences Act, 2012 (32 of 2012) which
requires such offence to be mandatorily reported, reporting of such offence to
the appropriate authority in accordance with the provisions of the applicable
law;]
3[(ca) without prejudice to sub-clauses (i) and (ii) of clause (c), where an intermediary
referred to under sub-rule (3) offers a computer resource which enables, permits or
facilitates the creation, generation, modification, alteration, publication, transmission,
sharing, or dissemination of information as synthetically generated information, such
intermediary shall additionally inform its users that—
(i) directing, instructing or otherwise causing the computer resource of the
intermediary for creation, generation, modification, alteration publication,
transmission, sharing, or dissemination of information as synthetically generated
information in contravention of sub-clause (i) of clause (a) of sub-rule (3) may
attract penalty or punishment as may be applicable under any law for the time
being in force, including the provisions of the Act, the Bharatiya Nyaya Sanhita,
2023 (45 of 2023), the Protection of Children from Sexual Offences Act, 2012
(32 of 2012), the Representation of the People Act, 1951 (43 of 1951), the
Indecent Representation of Women (Prohibition) Act, 1986 (60 of 1986), the
Sexual Harassment of Women at Workplace (Prevention, Prohibition And
1 Subs. by G.S.R. 120(E), dated 10.02.2026 for “(c) an intermediary shall periodically inform its users, at least once
every year, that in case of non-compliance with rules and regulations, privacy policy or user agreement for access or
usage of the computer resource of such intermediary, it has the right to terminate the access or usage rights of the users
to the computer resource immediately or remove non-compliant information or both, as the case may be;”.
2 Vide Corrigenda, published in the Gazette of India, Extra., Pt. II, Sec. 3, sub-sec. (i), vide G.S.R. 148(E), dated
26.02.2026, to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment
Rules, 2026, published in the Gazette of India, Extra., Pt. II, Sec. 3, sub-sec. (i), vide G.S.R. 120(E), dated 10.02.2026,
for “the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of 2023)”, read “the Bharatiya Nyaya Sanhita, 2023 (45 of 2023)
read with the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of 2023)”.
3 Ins. by G.S.R. 120(E), dated 10.02.2026.Redressal) Act, 2013 (14 of 2013), and the Immoral Traffic (Prevention) Act,
1956 (104 of 1956); and
(ii) any such contravention of sub-clause (i) of clause (a) of sub-rule (3) may lead
to—
(I) the immediate disabling of access to or removal of such information;
(II) suspension or termination of the user account of the user who violates this
sub-rule without vitiating the evidence;
(III) in accordance with applicable law, identification of such user and disclosure
of the identity of the violating user to the complainant, where such
complainant is a victim of, or an individual acting on behalf of a victim of,
such contravention; and
(IV) where such violation relates to the commission of an offence under any law
for the time being in force, including 1[the Bharatiya Nyaya Sanhita, 2023
(45 of 2023) read with the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of
2023)] or the Protection of Children from Sexual Offences Act, 2012 (32 of
2012) which requires such offence to be mandatorily reported, reporting of
such offence to the appropriate authority in accordance with the provisions
of the applicable law;
(cb) where an intermediary becomes aware, either on its own accord or upon receipt of actual
knowledge or on the basis of any grievance, complaint or information received under
these rules, of any violation of sub-rule (3), in relation to the creation, generation,
modification, alteration, hosting, displaying, uploading, publishing, transmitting,
storing, updating, sharing or otherwise dissemination of information as synthetically
generated information covered under sub-clause (ii) of clause (a), it shall take
expeditious and appropriate action, including those specified in sub-clause (ii) of clause
(ca);]
2[(d) an intermediary, on whose computer resource the information which is used to
commit an unlawful act which is prohibited under any law for the time being in force
1 Vide Corrigenda, published in the Gazette of India, Extra., Pt. II, Sec. 3, sub-sec. (i), vide G.S.R. 148(E), dated
26.02.2026, to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment
Rules, 2026, published in the Gazette of India, Extra., Pt. II, Sec. 3, sub-sec. (i), vide G.S.R. 120(E), dated 10.02.2026,
for “the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of 2023)”, read “the Bharatiya Nyaya Sanhita, 2023 (45 of 2023)
read with the Bharatiya Nagarik Suraksha Sanhita, 2023 (46 of 2023)”.
2 Subs. by G.S.R. 775(E), dated 22.10.2025, for clause (d) (w.e.f. 15.11.2025). Clause (d), before substitution, stood as
under:
“(d) an intermediary, on whose computer resource the information is stored, hosted or published, upon
receiving actual knowledge in the form of an order by a court of competent jurisdiction or on being notified by
the Appropriate Government or its agency under clause (b) of sub-section (3) of section 79 of the Act, shall
not host, store or publish any unlawful information, which is prohibited under any law for the time being in
force in relation to the interest of the sovereignty and integrity of India; security of the State; friendly relations
with foreign States; public order; decency or morality; in relation to contempt of court; defamation; incitement
to an offence relating to the above, or any information which is prohibited under any law for the time being in
force:
Provided that any notification made by the Appropriate Government or its agency in relation to any
information which is prohibited under any law for the time being in force shall be issued by an authorised
agency, as may be notified by the Appropriate Government:
Provided further that if any such information is hosted, stored or published, the intermediary shall
remove or disable access to that information, as early as possible, but in no case later than thirty-six hours from
the receipt of the court order or on being notified by the Appropriate Government or its agency, as the case
may be:in relation to the interest of the sovereignty and integrity of India; security of the
State; friendly relations with foreign States; public order; decency or morality; in
relation to contempt of court; defamation; incitement to an offence relating to the
above, or any information which is prohibited under any law for the time being in
force is hosted, displayed, published, transmitted or stored shall, upon receiving the
actual knowledge under clause (b) of sub-section (3) of section 79 of the Act on such
information, remove or disable access to such information within 1[three hours] of
the receipt of such actual knowledge, and such actual knowledge shall arise only in
the following manner, namely:—
(i) by an order of a court of competent jurisdiction; or
(ii) a reasoned intimation, in writing,—
(I) 2[issued by an officer authorised, by order in writing, for the purpose of
issuing such intimation] by the Appropriate Government or its agency,
being not below the rank of Joint Secretary or an officer equivalent in rank
or where an officer at such rank is not appointed, a Director or an officer
equivalent in rank, to the Government of India or to the State Government,
as the case may be, and, where so authorised, acting through a single
corresponding officer in its authorised agency, where such agency is so
appointed:
3[Provided that where such intimation is to be issued by the police
administration, there may be one or more authorised officers, each not
below the rank of Deputy Inspector General of Police, especially
authorised by the Appropriate Government in this behalf:]
Provided further that all such intimations shall be subject to periodic
review by an officer not below the rank of the Secretary of the concerned
Appropriate Government once in every month to ensure that such
intimations are necessary, proportionate, and consistent with clause (b) of
sub-section (3) of section 79 of the Act and this clause;
(II) clearly specifying the legal basis and statutory provision invoked, the
nature of the unlawful act, and the specific uniform resource locator,
identifier or other electronic location of the information, data or
communication link required to be removed or disabled;]
Provided also that the removal or disabling of access to any information, data or communication link
within the categories of information specified under this clause, under clause (b) on a voluntary basis, or on
the basis of grievances received under sub-rule (2) by such intermediary, shall not amount to a violation of the
conditions of clauses (a) or (b) of sub-section (2) of section 79 of the Act;”
1 Subs. by G.S.R. 120(E), dated 10.02.2026 for “thirty-six hours”.
2 Subs. by G.S.R. 120(E), dated 10.02.2026 for “issued by an officer authorised for the purpose of issuing such
intimation”.
3 Subs. by G.S.R. 120(E), dated 10.02.2026 for “Provided that where such intimation is to be issued by the police
administration, the authorised officer shall not be below the rank of Deputy Inspector General of Police, especially
authorised by the Appropriate Government in this behalf:”.(e) the temporary or transient or intermediate storage of information automatically by an
intermediary in a computer resource within its control as an intrinsic feature of that
computer resource, involving no exercise of any human, automated or algorithmic
editorial control for onward transmission or communication to another computer
resource shall not amount to hosting, storing or publishing any information referred
to under clause (d);
1[(f) the intermediary shall periodically, and at least once in a year, inform its users in
English or any language specified in the Eighth Schedule to the Constitution in the
language of his choice of its rules and regulations, privacy policy or user agreement
or any change in the rules and regulations, privacy policy or user agreement, as the
case may be:]
2[Provided that an online gaming intermediary who enables the users to
access any permissible online real money game shall inform its users of such change
as soon as possible, but not later than twenty-four hours after the change is effected;]
(g) 3[without prejudice to any requirement relating to the preservation or retention of
information applicable to intermediaries under the Act or any other law for the time
being in force,] where upon receiving actual knowledge under clause (d), on a
voluntary basis on violation of clause (b), or on the basis of grievances received under
sub-rule (2), any information has been removed or access to which has been disabled,
the intermediary shall, without vitiating the evidence in any manner, preserve such
information and associated records for one hundred and eighty days for investigation
purposes, or for such longer period as may be required by the court or by Government
agencies who are lawfully authorised;
(h) 4[without prejudice to any requirement relating to the preservation or retention of
information applicable to intermediaries under the Act or any other law for the time
being in force,] where an intermediary collects information from a user for
registration on the computer resource, it shall retain his information for a period of
one hundred and eighty days after any cancellation or withdrawal of his registration,
as the case may be;
(i) the intermediary shall take all reasonable measures to secure its computer resource
and information contained therein following the reasonable security practices and
procedures as prescribed in the Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Information) Rules, 2011;
(j) the intermediary shall, as soon as possible, but not later than seventy two hours 5[and
in case of an online gaming intermediary who enables the users to access any
permissible online real money game not later than twenty-four hours] of the receipt
of an order, provide information under its control or possession, or assistance to the
1 Subs. by G.S.R. 794(E), dated 28.10.2022 (w.e.f. 28.10.2022), for clause (f). Clause (f), before substitution stood as
under:
“(f) the intermediary shall periodically, and at least once in a year, inform its users of its rules and regulations,
privacy policy or user agreement or any change in the rules and regulations, privacy policy or user agreement,
as the case may be;”.
2 Ins. by G.S.R. 275(E), dated 6.4.2023.
3 Ins. by G.S.R. ____, dated __.__.2026.
4 Ins. by G.S.R. ____, dated __.__.2026.
5 Ins. by G.S.R. 275(E), dated 6.4.2023.Government agency which is lawfully authorised for investigative or protective or
cyber security activities, for the purposes of verification of identity, or for the
prevention, detection, investigation, or prosecution, of offences under any law for the
time being in force, or for cyber security incidents:
Provided that any such order shall be in writing stating clearly the purpose
of seeking information or assistance, as the case may be;
(k) the intermediary shall not knowingly deploy or install or modify technical
configuration of computer resource or become party to any act that may change or
has the potential to change the normal course of operation of the computer resource
than what it is supposed to perform thereby circumventing any law for the time being
in force:
Provided that the intermediary may develop, produce, distribute or employ
technological means for the purpose of performing the acts of securing the computer
resource and information contained therein;
(l) the intermediary shall report cyber security incidents and share related information
with the Indian Computer Emergency Response Team in accordance with the policies
and procedures as mentioned in the Information Technology (The Indian Computer
Emergency Response Team and Manner of Performing Functions and Duties) Rules,
2013.
1[(m) the intermediary shall take all reasonable measures to ensure accessibility of its
services to users along with reasonable expectation of due diligence, privacy and
transparency;
(n) the intermediary shall respect all the rights accorded to the citizens under the
Constitution, including in the articles 14, 19 and 21.]
(2) Grievance redressal mechanism of intermediary: (a) The intermediary shall prominently
publish on its website, mobile based application or both, as the case may be, the name of the
Grievance Officer and his contact details as well as mechanism by which a user or a victim may
make complaint against violation of the provisions of this rule or 2[sub-rules (11) to (13) of rule 4,
or in respect of] any other matters pertaining to the computer resources made available by it, and
the Grievance Officer shall-
3[(i) acknowledge the complaint within twenty-four hours and resolve such complaint within a
period of 4[seven days] from the date of its receipt:
Provided that the complaint in the nature of request for removal of information or
communication link relating to clause (b) of sub-rule (1) of rule 3, except sub-clauses (i),
1 Ins. by G.S.R. 794(E), dated 28.10.2022 (w.e.f. 28.10.2022).
2 Ins. by G.S.R. 275(E), dated 6.4.2023.
3 Subs. by G.S.R. 794(E), dated 28.10.2022, for sub-clause (i) (w.e.f. 28.10.2022). Sub-clause (i), before substitution,
stood as under:
“(i) acknowledge the complaint within twenty four hours and dispose off such complaint within a period of fifteen
days from the date of its receipt;”.
4 Subs. by G.S.R. 120(E), dated 10.02.2026 for “fifteen days”.(iv) and 1[(xi)], shall be acted upon as expeditiously as possible and shall be resolved
within 2[thirty-six hours] of such reporting;
Provided further that appropriate safeguards may be developed by the intermediary to
avoid any misuse by users;]
(ii) receive and acknowledge any order, notice or direction issued by the Appropriate
Government, any competent authority or a court of competent jurisdiction.
3[Explanation.—In this rule, “prominently publish” shall mean publishing in a clearly visible
manner on the home page of the website or the home screen of the mobile based application, or
both, as the case may be, or on a web page or an app screen directly accessible from the home page
or home screen.]
(b) The intermediary shall, within 4[two hours] from the receipt of a complaint made by an individual
or any person on his behalf under this sub-rule, in relation to any content which is prima facie in the
nature of any material which exposes the private area of such individual, shows such individual in
full or partial nudity or shows or depicts such individual in any sexual act or conduct, or is in the
nature of impersonation in an electronic form, including artificially morphed images of such
individual, take all reasonable and practicable measures to remove or disable access to such content
which is hosted, stored, published or transmitted by it:
(c) The intermediary shall implement a mechanism for the receipt of complaints under clause (b) of
this sub-rule which may enable the individual or person to provide details, as may be necessary, in
relation to such content or communication link.
5[(3) Due diligence in relation to synthetically generated information: (a) Where an intermediary
offers a computer resource which may enable, permit, or facilitate the creation, generation,
modification, alteration, publication, transmission, sharing, or dissemination of information as
synthetically generated information, it shall ensure that,—
(i) it deploys reasonable and appropriate technical measures, including automated tools or
other suitable mechanisms, to not allow any user to create, generate, modify, alter,
publish, transmit, share, or disseminate, as the case may be, any such synthetically
generated information that violates any law for the time being in force, including the
Act, Bharatiya Nyaya Sanhita, 2023 (45 of 2023), Protection of Children from Sexual
Offences Act, 2012 (32 of 2012), Explosive Substances Act, 1908 (6 of 1908), and
includes any such synthetically generated information that,—
(I) contains child sexual exploitative and abuse material, non-consensual
intimate imagery content, or is obscene, pornographic, paedophilic, invasive
of another person’s privacy, including bodily privacy, vulgar, indecent or
sexually explicit; or
(II) results in the creation, generation, modification or alteration of any false
document or false electronic record; or
(III) relates to the preparation, development or procurement of explosive material,
arms or ammunition; or
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for “(ix)”.
2 Subs. by G.S.R. 120(E), dated 10.02.2026 for “seventy-two hours”.
3 Ins. by G.S.R. 275(E), dated 6.4.2023.
4 Subs. by G.S.R. 120(E), dated 10.02.2026 for “twenty-four hours”.
5 Ins. by G.S.R. 120(E), dated 10.02.2026.(IV) falsely depicts or portrays a natural person or real-world event by
misrepresenting, in a manner that is likely to deceive, such person’s identity,
voice, conduct, action, statement, or such event as having occurred, with or
without the involvement of natural person; and
(ii) every such information not covered under sub-clause (i) of clause (a) is prominently
labelled in a manner that ensures prominent visibility in the visual display that is easily
noticeable and adequately perceivable, or, in the case of audio content, through a
prominently prefixed audio disclosure, that can be used to immediately identify that
such information is synthetically generated information which has been created,
generated, modified or altered using a computer resource and such information shall be
embedded with a permanent metadata or other appropriate technical provenance
mechanisms, to the extent technically feasible, including a unique identifier, to identify
the computer resource of the intermediary used to create, generate, modify or alter such
information;
(b) the intermediary shall not enable the modification, suppression or removal of the label,
permanent metadata, including the unique identifier, displayed or embedded in accordance with
sub-clause (ii) of clause (a).]
1[(4) Compliance with Clarifications, Advisories and Directions issued by the Ministry: (a) An
intermediary shall comply with and give effect to any clarification, advisory, order, direction,
standard operating procedure, code of practice or guideline issued by the Ministry, by order in
writing, in relation to the implementation, interpretation or operationalisation of the requirements
prescribed under this Part;
(b) every such clarification, advisory, order, direction, standard operating procedure, code of
practice or guideline referred to in clause (a) shall—
(i) be issued in writing;
(ii) clearly specify the statutory provision or legal basis under which it is issued;
(iii) specify the scope, applicability and compliance requirements in respect of the
intermediary or class of intermediaries to whom it applies; and
(iv) be consistent with the provisions of the Act and these rules;
(c) compliance with any clarification, advisory, order, direction, standard operating procedure, code
of practice or guideline issued under clause (a) shall form part of the due diligence obligations of
the intermediary under section 79 of the Act.]
2[3A. Appeal to Grievance Appellate Committee(s).—(1) The Central Government shall, by
notification, establish one or more Grievance Appellate Committees within three months from the
date of commencement of the Information Technology (Intermediary Guidelines and Digital Media
Ethics Code) Amendment Rules, 2022.
(2) Each Grievance Appellate Committee shall consist of a chairperson and two whole time
members appointed by the Central Government, of which one shall be a member ex-officio and two
shall be independent members.
1 Ins. by G.S.R. ____, dated __.__.2026.
2 Ins. by G.S.R. 794(E), dated 28.10.2022 (w.e.f. 28.10.2022).(3) 1[Any person who is aggrieved by a decision of the Grievance Officer or whose grievance is not
resolved within the period specified for resolution in sub-clause (i) of clause (a) of sub-rule (2) of
rule 3 or clause (b) of sub-rule (2) of rule 3 or sub-rule (11) of rule 4A, as the case may be,] may
prefer an appeal to the Grievance Appellate Committee within a period of thirty days from the date
of receipt of communication from the Grievance Officer.
(4) The Grievance Appellate Committee shall deal with such appeal expeditiously and shall make
an endeavour to resolve the appeal finally within thirty calendar days from the date of receipt of the
appeal.
(5) While dealing with the appeal if the Grievance Appellate Committee feels necessary, it may seek
assistance from any person having requisite qualification, experience and expertise in the subject
matter.
(6) The Grievance Appellate Committee shall adopt an online dispute resolution mechanism
wherein the entire appeal process, from filing of appeal to the decision thereof, shall be conducted
through digital mode.
(7) Every order passed by the Grievance Appellate Committee shall be complied with by the
intermediary concerned 2[or the online gaming self-regulatory body concerned, as the case may be,]
and a report to that effect shall be uploaded on its website.]
4. Additional due diligence to be observed by significant social media intermediary 3[and
online gaming intermediary].—(1) In addition to the due diligence observed under rule 3, a
significant social media 4[intermediary, within three months from the date of notification of the
threshold under clause (v) of sub-rule (1) of rule 2, and an online gaming intermediary that enables
the users to access any permissible online real money game, shall] observe the following additional
due diligence while discharging its duties, namely:—
(a) appoint a Chief Compliance Officer who shall be responsible for ensuring compliance
with the Act and rules made thereunder and shall be liable in any proceedings relating
to any relevant third-party information, data or communication link made available or
hosted by that intermediary where he fails to ensure that such intermediary observes due
diligence while discharging its duties under the Act and rules made thereunder:
Provided that no liability under the Act or rules made thereunder may be
imposed on such significant social media intermediary 5[or such online gaming
intermediary] without being given an opportunity of being heard.
Explanation.—For the purposes of this clause “Chief Compliance Officer” means a key
managerial personnel or such other senior employee of a significant social media
intermediary 6[or an online gaming intermediary, as the case may be,] who is resident
in India;
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for “Any person aggrieved by a decision of the Grievance Officer”.
2 Ins. by G.S.R. 275(E), dated 6.4.2023.
3 Ins. by G.S.R. 275(E), dated 6.4.2023.
4 Subs. by G.S.R. 275(E), dated 6.4.2023 for “intermediary shall, within three months from the date of notification of
the threshold under clause (v) of sub-rule (1) of rule 2,”.
5 Ins. by G.S.R. 275(E), dated 6.4.2023.
6 Ins. by G.S.R. 275(E), dated 6.4.2023.(b) appoint a nodal contact person for 24x7 coordination with law enforcement agencies
and officers to ensure compliance to their orders or requisitions made in accordance
with the provisions of law or rules made thereunder.
1[Explanation.—In this clause, “nodal contact person” means the employee of—
(i) a significant social media intermediary, other than its Chief Compliance Officer;
or
(ii) an online gaming intermediary,
who is resident in India;]
(c) appoint a Resident Grievance Officer, who shall, subject to clause (b), be responsible
for the functions referred to in sub-rule (2) of rule 3.
Explanation.—For the purposes of this clause, “Resident Grievance Officer” means the
employee of a significant social media 2[intermediary or an online gaming intermediary,
as the case may be,] who is resident in India;
(d) publish periodic compliance report every month mentioning the details of complaints
received and action taken 3[thereon, and, in respect of a significant social media
intermediary,] the number of specific communication links or parts of information that
the intermediary has removed or disabled access to in pursuance of any proactive
monitoring conducted by using automated tools or any other relevant information as
may be specified;
4[(1A) A significant social media intermediary which enables displaying, uploading, or publishing
any information on its computer resource shall, prior to such display, uploading, or publication,—
(a) require users to declare whether such information is synthetically generated information;
(b) deploy appropriate technical measures, including automated tools or other suitable
mechanisms, to verify the accuracy of such declaration, having regard to the nature, format,
and source of such information; and
(c) where such declaration or technical verification confirms that the information is
synthetically generated, ensure that the same is clearly and prominently displayed with an
appropriate label or notice, indicating that the content is synthetically generated:
Provided that where such intermediary becomes aware, or it is otherwise established, that
the intermediary knowingly permitted, promoted, or failed to act upon such synthetically generated
information in contravention of these rules, such intermediary shall be deemed to have failed to
exercise due diligence under this sub-rule.
Explanation.—For the removal of doubts, it is hereby clarified that the responsibility of the
significant social media intermediary shall extend to taking reasonable and proportionate technical
measures to verify the correctness of user declarations and to ensure that no synthetically generated
information is published without such declaration or label.]
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for the existing Explanation. The Explanation, before substitution, stood as
under:
“Explanation.—For the purposes of this clause “nodal contact person” means the employee of a significant social
media intermediary, other than the Chief Compliance Officer, who is resident in India;”.
2 Subs. by G.S.R. 275(E), dated 6.4.2023 for “intermediary,”.
3 Subs. by G.S.R. 275(E), dated 6.4.2023 for “thereon, and”.
4 Ins. by G.S.R. 120(E), dated 10.02.2026.(2) A significant social media intermediary providing services primarily in the nature of messaging
shall enable the identification of the first originator of the information on its computer resource as
may be required by a judicial order passed by a court of competent jurisdiction or an order passed
under section 69 by the Competent Authority as per the Information Technology (Procedure and
Safeguards for interception, monitoring and decryption of information) Rules, 2009, which shall be
supported with a copy of such information in electronic form:
Provided that an order shall only be passed for the purposes of prevention, detection,
investigation, prosecution or punishment of an offence related to the sovereignty and integrity of
India, the security of the State, friendly relations with foreign States, or public order, or of incitement
to an offence relating to the above or in relation with rape, sexually explicit material or child sexual
abuse material, punishable with imprisonment for a term of not less than five years:
Provided further that no order shall be passed in cases where other less intrusive means are
effective in identifying the originator of the information:
Provided also that in complying with an order for identification of the first originator, no
significant social media intermediary shall be required to disclose the contents of any electronic
message, any other information related to the first originator, or any information related to its other
users:
Provided also that where the first originator of any information on the computer resource of
an intermediary is located outside the territory of India, the first originator of that information within
the territory of India shall be deemed to be the first originator of the information for the purpose of
this clause.
(3) A significant social media intermediary that provides any service with respect to an information
or transmits that information on behalf of another person on its computer resource—
(a) for direct financial benefit in a manner that increases its visibility or prominence, or
targets the receiver of that information; or
(b) to which it owns a copyright, or has an exclusive license, or in relation with which it
has entered into any contract that directly or indirectly restricts the publication or
transmission of that information through any means other than those provided through
the computer resource of such social media intermediary,
shall make that information clearly identifiable to its users as being advertised, marketed, sponsored,
owned, or exclusively controlled, as the case may be, or shall make it identifiable as such in an
appropriate manner.
(4) A significant social media intermediary shall 1[deploy appropriate technical measures, including
automated tools or other suitable mechanisms] to proactively identify information that depicts any
act or simulation in any form depicting rape, child sexual abuse or conduct, whether explicit or
implicit, or any information which is exactly identical in content to information that has previously
been removed or access to which has been disabled on the computer resource of such intermediary
under clause (d) of sub-rule (1) of rule 3, and shall display a notice to any user attempting to access
such information stating that such information has been identified by the intermediary under the
categories referred to in this sub-rule:
1 Subs. by G.S.R. 120(E), dated 10.02.2026 for “endeavour to deploy technology-based measures, including automated
tools or other mechanisms”.Provided that the measures taken by the intermediary under this sub-rule shall be
proportionate having regard to the interests of free speech and expression, privacy of users on the
computer resource of such intermediary, including interests protected through the appropriate use
of technical measures:
Provided further that such intermediary shall implement mechanisms for appropriate human
oversight of measures deployed under this sub-rule, including a periodic review of any automated
tools deployed by such intermediary:
Provided also that the review of automated tools under this sub-rule shall evaluate the
automated tools having regard to the accuracy and fairness of such tools, the propensity of bias and
discrimination in such tools and the impact on privacy and security of such tools.
(5) 1[A significant social media intermediary and an online gaming intermediary who enables the
users to access any permissible online real money game] shall have a physical contact address in
India published on its website, mobile based application or both, as the case may be, for the purposes
of receiving the communication addressed to it.
(6) 2[A significant social media intermediary and an online gaming intermediary who enables the
users to access any permissible online real money game] shall implement an appropriate mechanism
for the receipt of complaints under sub-rule (2) of rule 3 and grievances in relation to the violation
of provisions under this rule, which shall enable the complainant to track the status of such complaint
or grievance by providing a unique ticket number for every complaint or grievance received by such
intermediary:
Provided that such intermediary shall, to the extent reasonable, provide such complainant
with reasons for any action taken or not taken by such intermediary in pursuance of the complaint
or grievance received by it.
(7) 3[A significant social media intermediary and an online gaming intermediary who enables the
users to access any permissible online real money game] shall enable users who register for their
services from India, or use their services in India, to voluntarily verify their accounts by using any
appropriate mechanism, including the active Indian mobile number of such users, and where any
user voluntarily verifies their account, such user shall be provided with a demonstrable and visible
mark of verification, which shall be visible to all users of the service:
Provided that the information received for the purpose of verification under this sub-rule
shall not be used for any other purpose, unless the user expressly consents to such use.
(8) Where a significant social media intermediary removes or disables access to any information,
data or communication link, under clause (b) of sub-rule (1) of rule 3 on its own accord, such
intermediary shall,—
(a) ensure that prior to the time at which such intermediary removes or disables access,
it has provided the user who has created, uploaded, shared, disseminated, or modified
information, data or communication link using its services with a notification
explaining the action being taken and the grounds or reasons for such action;
(b) ensure that the user who has created, uploaded, shared, disseminated, or modified
information using its services is provided with an adequate and reasonable
1 Subs. by G.S.R. 275(E), dated 6.4.2023 for “The significant social media intermediary”.
2 Subs. by G.S.R. 275(E), dated 6.4.2023 for “The significant social media intermediary”.
3 Subs. by G.S.R. 275(E), dated 6.4.2023 for “The significant social media intermediary”.opportunity to dispute the action being taken by such intermediary and request for
the reinstatement of access to such information, data or communication link, which
may be decided within a reasonable time;
(c) ensure that the Resident Grievance Officer of such intermediary maintains
appropriate oversight over the mechanism for resolution of any disputes raised by the
user under clause (b).
(9) The Ministry may call for such additional information from any significant social media
intermediary as it may consider necessary for the purposes of this part.
1[(10) An online gaming intermediary who enables access to its users to any permissible online real
money game, shall display a demonstrable and visible mark of verification by an online gaming
self-regulatory body on such permissible online real money game.
(11) While informing the users of its rules and regulations, privacy policy, terms of service and user
agreements under clause (b) of sub-rule (1) of rule 3, an online gaming intermediary who enables
the users to access any permissible online real money game, shall include the following information
in respect of every such online games, namely:—
(a) the policy related to withdrawal or refund of the deposit made with the expectation of
earning winnings, the manner of determination and distribution of such winnings, and
the fees and other charges payable by the user;
(b) the know-your-customer procedure followed by it for verifying the identity of the users
of such online game;
(c) the measures taken for protection of deposit made by a user for such online game; and
(d) the framework referred to in rule 4A, relating to such online game.
(12) An online gaming intermediary shall, before accepting any deposit in cash or kind from any
user for a permissible online real money game, identify such user and verify his identity:
Provided that the procedure required to be followed by an entity regulated by the Reserve
Bank of India for identification and verification of a customer at the commencement of an account-
based relationship shall apply, mutatis mutandis, in identification and verification of the users of
such online gaming intermediary.
(13) An online gaming intermediary who enables the users to access any permissible online real
money game shall not itself finance by way of credit or enable financing to be offered by third party
for the purpose of playing such online game.]
2[4A. Verification of online real money game.—(1) The Ministry may, by a notification in the
Official Gazette, designate as many online gaming self-regulatory bodies as it may consider
necessary for the purposes of verifying an online real money game as a permissible online real
money game under these rules.
(2) An entity which fulfils the following criteria may apply to the Ministry for designation as an
online gaming self-regulatory body, namely:—
(a) the entity is a company registered under section 8 of the Companies Act, 2013 (18 of 2013);
(b) its membership is representative of the gaming industry;
(c) its members have been offering and promoting online games in a responsible manner;
1 Ins. by G.S.R. 275(E), dated 6.4.2023.
2 Ins. by G.S.R. 275(E), dated 6.4.2023.(d) its Board of Directors is comprised of individuals of repute and do not have any conflict of
interest and possess special knowledge or practical experience suitable for the performance
of the functions of such self-regulatory body, and consists of—
(i) an individual having special knowledge of or practical experience in the online
gaming industry;
(ii) an individual having experience in promoting the interests of users of online
games;
(iii) an educationist;
(iv) an expert in the field of psychology or mental health or such other relevant
field;
(v) an individual having special knowledge of or practical experience in the field
of information and communications technology;
(vi) an individual who is or has been a member or officer of an organisation dealing
with the protection of child rights;
(vii) an individual having practical experience in the field of public policy or public
administration or law enforcement or public finance or other relevant field, to
be nominated by the Ministry; and
(viii) such other individuals as may be appointed with the previous approval of the
Ministry;
(e) its memorandum of association and articles of association contain provisions relating to—
(i) the performance of its functions under these rules, including the redressal of
grievances under sub-rule (11), in a manner free from conflict of interest and
at arm’s length from its members;
(ii) the disclosure and reporting by and accountability of its members in relation to
the online games verified by such body;
(iii) the clear and relevant criteria, consistent with these rules, for the acceptance
and continuation of a person as its member, and for revoking or suspending
such membership after giving such person an opportunity of being heard; and
(iv) the requirement that the amendment in the memorandum of association and
articles of association in relation to any matter referred to in sub-clauses (i), (ii)
or (iii) is carried out with the previous approval of the Ministry; and
(f) the entity has sufficient capacity, including financial capacity, to perform its functions as an
online gaming self-regulatory body under these rules.
(3) The online gaming self-regulatory body, upon an application made to it by its member in respect
of an online real money game, may declare such online real money game as permissible online real
money game, if, after making such inquiry as it deems fit, it is satisfied that—
(a) the online real money game does not involve wagering on any outcome; and
(b) the online gaming intermediary and such online game is in compliance with the provisions
of rules 3 and 4, the provisions of any law relating to the age at which an individual is
competent to enter into a contract, and the framework made by the online gaming self-
regulatory body under sub-rule (8):
Provided that an online gaming self-regulatory body may, initially rely upon the information
furnished by the applicant for verification of the online real money game and declare such game as
a permissible online real money game for a period not exceeding three months:Provided further that the online gaming self-regulatory body shall endeavour to complete
the inquiry within the said period of three months and, upon its completion, either declare the online
real money game as a permissible online real money game or inform the applicant in writing with
the reasons thereof that such online game does not meet the requirements under these rules.
(4) The online gaming self-regulatory body shall publish and maintain on its website, mobile based
application or both, at all times, an updated list of all permissible online real money games verified
under sub-rule (3), along with the details of such online games including the details of the applicant,
the dates and period of validity of the verification, the reasons of such verification and the details of
the suspension or revocation, if any, of verification of any online real money game.
(5) Every online gaming self-regulatory body shall publish and maintain on its website, mobile
based application or both, at all times, an updated list of all its members, whether present or former,
the dates of their acceptance as member, their corporate or business-related identity number and
other details, and the details of suspension or revocation of membership of any member.
(6) The online gaming self-regulatory body may, at any time, after giving the applicant member an
opportunity of being heard and for reasons to be communicated in writing, suspend or revoke the
verification, if it is satisfied that the online real money game verified by it is not in compliance with
the provisions of these rules.
(7) The online real money game verified under sub-rule (3), and the online gaming intermediary
which enables access to such online real money game, shall display a demonstrable and visible mark
of such verification stating that the online real money game is verified by the online gaming self-
regulatory body as a permissible online real money game under these rules.
(8) The online gaming self-regulatory body shall prominently publish on its website, mobile based
application or both, as the case may be, a framework for verifying an online real money game,
which, among other things, includes the following, namely:—
(a) the measures to ensure that such online real money game is not against the interests of
sovereignty and integrity of India, security of the State, friendly relations with foreign States
and public order;
(b) the safeguards against user harm, including self-harm and psychological harm;
(c) the measures to safeguard children, including measures for parental or access control and
classifying online games through age-rating mechanism, based on the nature and type of
content; and
(d) the measures to safeguard users against the risk of gaming addiction, financial loss and
financial fraud, including repeated warning messages at higher frequency beyond a
reasonable duration for a gaming session and provision to enable a user to exclude himself
upon user-defined limits being reached for time or money spent.
(9) The Ministry may, if it considers it necessary, by a notice in writing, require an online gaming
self-regulatory body to furnish to the Ministry or disclose on such body’s website or mobile based
application or both, such information as the Ministry may specify in the notice.
(10) Before issuing a direction under section 69A of the Act in respect of a permissible online real
money game, the Central Government may take into consideration the details published by an online
gaming self-regulatory body under sub-rule (4).(11) Every online gaming self-regulatory body shall prominently publish on its website, mobile
based application or both, the framework for redressal of grievances and the contact details of the
Grievance Officer to which an applicant aggrieved by a decision of such body with respect to
verification may make a complaint in respect of any matter related to such online real money game
or verification which shall be acknowledged by the Grievance Officer within twenty-four hours and
resolved within a period of fifteen days from the date of its receipt.
(12) Where the Ministry is of the view that any verification of a permissible online real money game
by an online gaming self-regulatory body is not in conformity with these rules, it may, after giving
such body an opportunity of being heard, communicate, in writing, the fact of such non-conformity
to that body and direct it to take measures to rectify the same.
(13) The Ministry may, if it is satisfied that it is necessary so to do, after giving the online gaming
self-regulatory body an opportunity of being heard, by order, for reasons to be recorded in writing,
suspend or revoke the designation of such body:
Provided that the Ministry may, in the interest of the users of any online game that was
verified by such body at the same time or at any subsequent time, give such interim directions as it
may deem necessary to any intermediary or class of intermediaries regarding enabling its users to
access such online game.
(14) In this rule, ‘prominently publish’ shall mean publishing in a clearly visible manner on the
home page of the website or the home screen of the mobile based application, or both, as the case
may be, or on a web page or an app screen directly accessible from the home page or home screen.
4B. Applicability of certain obligations after an initial period.—The obligations under rules 3
and 4 shall not apply in relation to online games until the expiry of a period of three months from
the date on which at least three online gaming self-regulatory bodies have been designated under
rule 4A:
Provided that the Central Government may, at any time before the expiry of the said period
of three months, by a notification in the Official Gazette, direct that the obligations under rules 3
and 4 shall apply in relation to an online game from such date as may be specified in the notification.
4C. Obligations in relation to online game other than online real money game.—(1) If the
Central Government considers it necessary so to do in the interest of the sovereignty and integrity
of India or security of the State or friendly relations with foreign States or public order, or preventing
user harm, it may, by a notification in the Official Gazette, for reasons to be recorded in writing,—
(a) direct that an intermediary in respect of such online game, shall observe, mutatis
mutandis, the obligations under sub-clauses (ix) and (x) of clause (b) of sub-rule (1) of
rule 3and sub-rules (1), (5), (6), (7), (10) and clause (d) of sub-rule (11) of rule 4 as if it
is a permissible online real money game; and
(b) specify the period within which the online gaming intermediary which enables access
to such online game shall observe the obligations referred to in clause (a).
(2) Where an online game is notified under sub-rule (1), the provisions of rule 4A shall apply as
they apply to a permissible online real money game.
Explanation.—In this rule, “user harm” means any effect which is detrimental to users.]5. Additional due diligence to be observed by an intermediary in relation to news and current
affairs content.—In addition to adherence to rules 3 and 4, as may be applicable, an intermediary
shall publish, on an appropriate place on its website, mobile based application or both, as the case
may be, a clear and concise statement informing publishers of news and current affairs content that
in addition to the common terms of service for all users, such publishers shall furnish the details of
their user accounts on the services of such intermediary to the Ministry as may be required under
rule 18:
Provided that an intermediary may provide such publishers who have provided information
under rule 18 with a demonstrable and visible mark of verification as being publishers, which shall
be visible to all users of the service.
Explanation.—This rule relates only to news and current affairs content and shall be administered
by the Ministry of Information and Broadcasting.
6. Notification of other intermediary.—(1) The Ministry may by order, for reasons to be recorded
in writing, require any intermediary, which is not a significant social media intermediary, to comply
with all or any of the obligations mentioned under rule 4, if the services of that intermediary permits
the publication or transmission of information in a manner that may create a material risk of harm
to the sovereignty and integrity of India, security of the State, friendly relations with foreign States
or public order.
(2) The assessment of material risk of harm referred to in sub-rule (1) shall be made having regard
to the nature of services of such intermediary, and if those services permit,—
(a) interaction between users, notwithstanding, whether it is the primary purpose of that
intermediary; and
(b) the publication or transmission of information to a significant number of other users as
would be likely to result in widespread dissemination of such information.
(3) An order under this rule may be issued in relation to a specific part of the computer resources of
any website, mobile based application or both, as the case may be, if such specific part is in the
nature of an intermediary:
Provided that where such order is issued, an entity may be required to comply with all or
any of the obligations mentions under rule 4, in relation to the specific part of its computer resource
which is in the nature of an intermediary.
7. Non-observance of Rules.—Where an intermediary fails to observe these rules, the provisions
of sub-section (1) of section 79 of the Act shall not be applicable to such intermediary and the
intermediary shall be liable for punishment under any law for the time being in force including the
provisions of the Act and 1[the Bharatiya Nyaya Sanhita, 2023 (45 of 2023)].
PART III
CODE OF ETHICS AND PROCEDURE AND SAFEGUARDS IN RELATION TO
DIGITALMEDIA
8. Application of this Part.—(1) The rules made under this Part shall apply to the following persons
or entities, namely:—
1 Subs. by G.S.R. 120(E), dated 10.02.2026 for “the Indian Penal Code”.(a) publishers of news and current affairs content;
(b) publishers of online curated content; and
shall be administered by the Ministry of Information and Broadcasting, Government of India, which
shall be referred to in this Part as the “Ministry”:
1[Provided that for the purposes of rules 14, 15 and 16, the rules made under this Part shall
apply to—
(a) intermediaries; and
(b) news and current affairs content hosted, displayed, uploaded, modified, published,
transmitted, stored, updated or shared on the computer resources of the intermediaries by
users who are not publishers.]
(2) the rules made under this Part shall apply to the publishers, where,—
(a) such publisher operates in the territory of India; or
(b) such publisher conducts systematic business activity of making its content available in
India.
Explanation.—For the purposes of this rule,—
(a) a publisher shall be deemed to operate in the territory of India where such publisher
has a physical presence in the territory of India;
(b) “systematic activity” shall mean any structured or organised activity that involves an
element of planning, method, continuity or persistence.
(3) The rules made under this Part shall be in addition to and not in derogation of the provisions of
any other law for the time being in force and any remedies available under such laws including the
Information Technology (Procedure and Safeguards for Blocking of Access of Information by the
Public) Rules, 2009.
9. Observance and adherence to the Code.—(1) A publisher referred to in rule 8 shall observe
and adhere to the Code of Ethics laid down in the Appendix annexed to these rules.
(2) Notwithstanding anything contained in these rules, a publisher referred to in rule 8 who
contravenes any law for the time being in force, shall also be liable for consequential action as
provided in such law which has so been contravened.
(3) For ensuring observance and adherence to the Code of Ethics by publishers operating in the
territory of India, and for addressing the grievances made in relation to publishers under this Part,
there shall be a three-tier structure as under—
(a) Level I - Self-regulation by the publishers;
(b) Level II – Self-regulation by the self-regulating bodies of the publishers;
(c) Level III - Oversight mechanism by the Central Government.
CHAPTER I
1 Subs. by G.S.R. ____, dated __.__.2026 for “Provided that the rules made under this Part shall apply to intermediaries
for the purposes of rules 15 and 16;”.GRIEVANCE REDRESSAL MECHANISM
10. Furnishing and processing of grievance.—(1) Any person having a grievance regarding
content published by a publisher in relation to the Code of Ethics may furnish his grievance on the
grievance mechanism established by the publisher under rule 11.
(2) The publisher shall generate and issue an acknowledgement of the grievance for the benefit of
the complainant within twenty-four hours of it being furnished for information and record.
(3) The manner of grievance redressal shall have the following arrangement–
(a) the publisher shall address the grievance and inform the complainant of its decision
within fifteen days of the registration of the grievance;
(b) if the decision of the publisher is not communicated to the complainant within the
stipulated fifteen days, the grievance shall be escalated to the level of the self–regulating
body of which such publisher is a member.
(c) where the complainant is not satisfied with the decision of the publisher, it may prefer
to appeal to the self-regulating body of which such publisher is a member within fifteen
days of receiving such a decision.
(d) the self-regulating body shall address the grievance referred to in clauses (b) and (c),
and convey its decision in the form of a guidance or advisory to the publisher, and
inform the complainant of such decision within a period of fifteen days.
(e) where the complainant is not satisfied with the decision of the self-regulating body, it
may, within fifteen days of such decision, prefer an appeal to the Oversight Mechanism
referred to in rule 13 for resolution.
CHAPTER II
SELF REGULATING MECHANISM - LEVEL I
11. Self-Regulating mechanism at Level I.—(1) The publisher shall be the Level I of the self-
regulating mechanism.
(2) A publisher shall—
(a) establish a grievance redressal mechanism and shall appoint a Grievance Officer based
in India, who shall be responsible for the redressal of grievances received by him;
(b) display the contact details related to its grievance redressal mechanism and the name
and contact details of its Grievance Officer at an appropriate place on its website or
interface, as the case may be;
(c) ensure that the Grievance Officer takes a decision on every grievance received by it
within fifteen days, and communicate the same to the complainant within the specified
time:
(d) be a member of a self-regulating body as referred to in rule 12 and abide by its terms
and conditions.
(3) The Grievance Officer shall,—
(a) be the contact point for receiving any grievance relating to Code of Ethics;(b) act as the nodal point for interaction with the complainant, the self-regulating body and
the Ministry.
(4) Online curated content shall be classified by the publisher of such content into the categories
referred to in the Schedule, having regard to the context, theme, tone, impact and target audience of
such content, with the relevant rating for such categories based on an assessment of the relevant
content descriptors in the manner specified in the said Schedule.
(5) Every publisher of online curated content shall display the rating of any online curated content
and an explanation of the relevant content descriptors, prominently to its users at an appropriate
place, as the case may be, in a manner that ensures that such users are aware of this information
before accessing such content.
CHAPTER III
SELF REGULATING MECHANISM – LEVEL II
12. Self-regulating body.—(1) There may be one or more self-regulatory bodies of publishers,
being an independent body constituted by publishers or their associations.
(2) The self-regulatory body referred to in sub-rule (1) shall be headed by a retired judge of the
Supreme Court, a High Court, or an independent eminent person from the field of media,
broadcasting, entertainment, child rights, human rights or such other relevant field, and have other
members, not exceeding six, being experts from the field of media, broadcasting, entertainment,
child rights, human rights and such other relevant fields.
(3) The self-regulating body shall, after its constitution in accordance with sub-rule (2), register
itself with the Ministry within a period of thirty days from the date of notification of these rules, and
where a self-regulating body is constituted after such period, within thirty days from the date of its
constitution:
Provided that before grant of registration to the self-regulating body, the Ministry shall
satisfy itself that the self-regulating body has been constituted in accordance with sub-rule (2) and
has agreed to perform the functions laid down in sub-rules (4) and (5).
(4) The self-regulating body shall perform the following functions, namely:—
(a) oversee and ensure the alignment and adherence by the publisher to the Code of Ethics;
(b) provide guidance to publishers on various aspects of the Code of Ethics;
(c) address grievances which have not been resolved by publishers within the specified
period of fifteen days;
(d) hear appeals filed by the complainant against the decision of publishers;
(e) issue such guidance or advisories to such publishers as specified in sub-rule (5) for
ensuring compliance to the Code of Ethics.
(5) The self-regulating body while disposing a grievance or an appeal referred to it in sub-rule (4)
may issue following guidance or advisories to the publishers as under, namely:—
(a) warning, censuring, admonishing or reprimanding the publisher; or
(b) requiring an apology by the publisher; or(c) requiring the publisher to include a warning card or a disclaimer; or
(d) in case of online curated content, direct the publisher to,—
(i) reclassify ratings of relevant content;
(ii) make appropriate modification in the content descriptor, age classification and
access control measures;
(iii) edit synopsis of relevant content; or
(e) in case of any content where it is satisfied that there is a need for taking action to delete
or modify the content for preventing incitement to the commission of a cognizable
offence relating to public order, or in relation to the reasons enumerated in sub-section
(1) of section 69A of the Act, refer such content to the Ministry for consideration by
the Oversight Mechanism referred to in rule 13 for appropriate action.
(6) Where the self-regulating body is of the opinion that there is no violation of the Code of Ethics,
it shall convey such decision to the complainant and such entity.
(7) Where a publisher fails to comply with the guidance or advisories of the self-regulating body
within the time specified in such guidance or advisory, the self-regulating body shall refer the matter
to the Oversight Mechanism referred to in rule 13 within fifteen days of expiry of the specified date.
CHAPTER IV
OVERSIGHT MECHANISM — LEVEL III
13. Oversight mechanism.—(1) The Ministry shall co-ordinate and facilitate the adherence to the
Code of Ethics by publishers and self regulating bodies, develop an Oversight Mechanism, and
perform the following functions, namely:—
(a) publish a charter for self regulating bodies, including Codes of Practices for such bodies;
(b) establish an Inter-Departmental Committee for hearing grievances;
(c) refer to the Inter-Departmental Committee grievances arising out of the decision of the
self-regulating body under rule 12, or where no decision has been taken by the self-
regulating body within the specified time period, or such other complaints or references
relating to violation of Code of Ethics as it may consider necessary;
(d) issue appropriate guidance and advisories to publishers;
(e) issue orders and directions to the publishers for maintenance and adherence to the Code
of Ethics.
(2) The Ministry shall appoint an officer of the Ministry not below the rank of a Joint Secretary to
the Government of India, as the “Authorised Officer”, for the purposes of issuing directions under
rules 15 or 16, as the case may be.
14. Inter-Departmental Committee.—(1) The Ministry shall constitute an Inter-Departmental
Committee, called the Committee, consisting of representatives from the Ministry of Information
and Broadcasting, Ministry of Women and Child Development, Ministry of Law and Justice,
Ministry of Home Affairs, Ministry of Electronics and Information Technology, Ministry of
External Affairs, Ministry of Defence, and such other Ministries and Organisations, including
domain experts, that it may decide to include in the Committee:Provided that the Authorised Officer designated under sub-rule (2) of rule 13 shall be the
Chairperson of such Committee.
1[(2) The Committee shall meet periodically and hear the matters—
(a) arising out of the grievances relating to violation of the Code of Ethics by the publishers,
in respect of the decisions taken at the Level I or II, including the cases where no such
decision is taken within the time specified in the grievance redressal mechanism; or
(b) referred to it by the Ministry.]
(3) Any complaint referred to the Committee, whether arising out of the grievances or referred to it
by the Ministry, shall be in writing and may be sent either by mail or fax or by e-mail signed with
electronic signature of the authorised representative of the entity referring the grievance, and the
Committee shall ensure that such reference is assigned a number which is recorded along with the
date and time of its receipt.
(4) The Ministry shall make all reasonable efforts to identify the entity referred to in Rule 8 which
has created, published or hosted the content or part thereof, and where it is able to identify such
entity, it shall issue a duly signed notice to such entity to appear and submit their reply and
clarifications, if any, before the Committee.
(5) In the hearing, the Committee shall examine 2[the matter and make the following
recommendations to the Ministry,] namely:—
(a) warning, censuring, admonishing or reprimanding such entity; or
(b) requiring an apology by such entity; or
(c) requiring such entity to include a warning card or a disclaimer; or
(d) in case of online curated content, direct a publisher to—
(i) reclassify ratings of relevant content; or
(ii) edit synopsis of relevant content; or
(iii) make appropriate modification in the content descriptor, age classification and
parental or access control;
(e) delete or modify content for preventing incitement to the commission of a cognisable
offence relating to public order;
(f) in case of content where the Committee is satisfied that there is a need for taking action
in relation to the reasons enumerated in sub-section (1) of section 69A of the Act, it may
recommend such action.
(6) The Ministry may, after taking into consideration the recommendations of the Committee, issue
appropriate orders and directions for compliance by the publisher:
1 Subs. by G.S.R. ____, dated __.__.2026 for “(2) The Committee shall meet periodically and hear the following
complaints regarding violation or contravention of the Code of Ethics by the entities referred to in Rule 8—
(a) arising out of the grievances in respect of the decisions taken at the Level I or II, including the cases
where no such decision is taken within the time specified in the grievance redressal mechanism; or
(b) referred to it by the Ministry.”.
2 Subs. by G.S.R. ____, dated __.__.2026 for “complaints or grievances, and may either accept or allow such complaint
or grievance, and make the following recommendations to the Ministry,”.Provided that no such order shall be issued without the approval of the Secretary, Ministry
of Information and Broadcasting, Government of India (hereinafter referred to as the “Secretary,
Ministry of Information and Broadcasting”).
15. Procedure for issuing of direction.—(1) In respect of recommendations referred to in clauses
(e) and (f) of sub-rule (5) of rule 14, the Authorised Officer shall place the matter for consideration
before the Secretary, Ministry of Information and Broadcasting for taking appropriate decision.
(2) The Authorised Officer shall, on approval of the decision by the Secretary, Ministry of
Information and Broadcasting, direct the publisher, any agency of the Government or any
intermediary, as the case may be to delete or modify or block the relevant content and information
generated, transmitted, received, stored or hosted in their computer resource for public access within
the time limit specified in the direction:
Provided that in case the recommendation of the Authorised Officer is not approved by the
Secretary, Ministry of Information and Broadcasting, the Authorised Officer shall convey the same
to the Committee.
(3) A direction under this rule may be issued only in respect of a specific piece of content or an
enumerated list of content, as the case may be, and shall not require any entity to cease its operations.
16. Blocking of information in case of emergency.—(1) Notwithstanding anything contained in
rules 14 and 15, the Authorised Officer, in any case of emergency nature, for which no delay is
acceptable, shall examine the relevant content and consider whether it is within the grounds referred
to in sub-section (1) of section 69A of the Act and it is necessary or expedient and justifiable to
block such information or part thereof and submit a specific recommendation in writing to the
Secretary, Ministry of Information and Broadcasting.
(2) In case of emergency nature, the Secretary, Ministry of Information and Broadcasting may, if he
is satisfied that it is necessary or expedient and justifiable for blocking for public access of any
information or part thereof through any computer resource and after recording reasons in writing,
as an interim measure issue such directions as he may consider necessary to such identified or
identifiable persons, publishers or intermediary in control of such computer resource hosting such
information or part thereof without giving him an opportunity of hearing.
(3) The Authorised Officer, at the earliest but not later than forty-eight hours of issue of direction
under sub-rule (2), shall bring the request before the Committee for its consideration and
recommendation.
(4) On receipt of recommendations of the Committee under sub-rule (3), the Secretary, Ministry of
Information and Broadcasting, shall pass the final order as regard to approval of such request and
in case the request for blocking is not approved by the Secretary, Ministry of Information and
Broadcasting in his final order, the interim direction issued under sub-rule (2) shall be revoked and
the person, publisher or intermediary in control of such information shall be accordingly, directed
to unblock the information for public access.
17. Review of directions issued.—(1) The Authorised Officer shall maintain complete records of
the proceedings of the Committee, including any complaints referred to the Committee, and shall
also maintain records of recommendations made by the Committee and any directions issued by the
Authorised Officer.
(2 )The Review Committee shall meet at least once in every two months and record its findings
whether the directions of blocking of content or information issued under these rules are inaccordance with the provisions of sub-section (1) of section 69A of the Act and if it is of the opinion
that the directions are not in accordance with the said provisions, it may set aside the directions and
issue order for unblocking of such content or information generated, transmitted, received, stored
or hosted in a computer resource.
Explanation.—For the purpose of this rule, “Review Committee” shall mean the Review Committee
constituted under rule 419A of the Indian Telegraph Rules, 1951.
CHAPTER V
FURNISHING OF INFORMATION
18. Furnishing of information.—(1) A publisher of news and current affairs content and a
publisher of online curated content operating in the territory of India, shall inform the Ministry about
the details of its entity by furnishing information along with such documents as may be specified,
for the purpose of enabling communication and coordination.
(2) The information referred to in sub-rule (1) shall be furnished within a period of thirty days of
the publication of these rules, and where such publisher begins operation in the territory of India or
comes into existence after commencement of these rules, within thirty days from the date of start of
its operations in the territory of India or its coming into existence, as the case may be.
(3) The publisher of news and current affairs content and the publisher of online curated content
shall publish periodic compliance report every month mentioning the details of grievances received
and action taken thereon.
(4) The Ministry may call for such additional information from the publisher as it may consider
necessary for the implementation of this Rule.
CHAPTER VI
MISCELLANEOUS
19. Disclosure of Information.—(1) A publisher and a self-regulating body, shall make true and
full disclosure of all grievances received by it, the manner in which the grievances are disposed of,
the action taken on the grievance, the reply sent to the complainant, the orders or directions received
by it under these rules and action taken on such orders or directions.
(2) The information referred to in sub-rule (1) shall be displayed publicly and updated monthly.
(3) Subject to any law for the time being in force, the publisher shall preserve records of content
transmitted by it for a minimum period of sixty days and make it available to the self-regulating
body or the Central Government, or any other Government agency, as may be requisitioned by them
for implementation of these rules.APPENDIX
CODE OF ETHICS
I News and current affairs:
(i) Norms of Journalistic Conduct of the Press Council of India under the Press Council
Act, 1978;
(ii) Programme Code under section 5 of the Cable Television Networks Regulation) Act,
1995;
(iii) Content which is prohibited under any law for the time being in force shall not be
published or transmitted.
II Online curated content:
(A) General Principles:
(a) A publisher shall not transmit or publish or exhibit any content which is prohibited under
any law for the time being in force or has been prohibited by any court of competent
jurisdiction.
(b) A publisher shall take into consideration the following factors, when deciding to feature
or transmit or publish or exhibit any content, after duly considering the implications of
any content as falling under the following categories, and shall exercise due caution and
discretion in relation to the same, namely:—
(i) content which affects the sovereignty and integrity of India;
(ii) content which threatens, endangers or jeopardises the security of the State;
(iii) content which is detrimental to India’s friendly relations with foreign countries;
(iv) content which is likely to incite violence or disturb the maintenance of public
order.
(c) A publisher shall take into consideration India’s multi-racial and multi-religious context
and exercise due caution and discretion when featuring the activities, beliefs, practices,
or views of any racial or religious group.
(B) Content Classification:
(i) All content transmitted or published or exhibited by a publisher of online curated content
shall be classified, based on the nature and type of content, into the following rating categories,
namely:—
(a) Online curated content which is suitable for children as well as people of all ages shall
be classified as “U” rating;
(b) Online curated content which is suitable for persons aged 7 years and above, and can be
viewed by a person under the age of 7 years with parental guidance, shall be classified
as “U/A 7+” rating;
(c) Online curated content which is suitable for persons aged 13 years and above, and can
be viewed by a person under the age of 13 years with parental guidance, shall be
classified as “U/A 13+” rating;(d) Online curated content which is suitable for persons aged 16 years and above, and can
be viewed by a person under the age of 16 years with parental guidance, shall be
classified as “U/A 16+” rating; and
(e) Online curated content which is restricted to adults shall be classified as “A” rating.
(ii) The Content may be classified on the basis of.—i) Themes and messages; ii) Violence; iii)
Nudity; iv) Sex; v) Language; vi) Drug and substance abuse; and (vii) Horror as described in
the Schedule, as may be modified from time to time by the Ministry of Information &
Broadcasting.
(C) Display of Classification:
(a) The publisher of online curated content shall prominently display the classification rating
specific to each content or programme together with a content descriptor informing the
user about the nature of the content, and advising on viewer discretion (if applicable) at
the beginning of every programme enabling the user to make an informed decision, prior
to watching the programme.
(b) The publisher of online curated content making available content that is classified as
U/A 13+ or higher shall ensure that access control mechanisms, including parental locks,
are made available for such content.
(c) A publisher of online curated content which makes available content or programme that
is classified as “A” shall implement a reliable age verification mechanism for viewership
of such content.
(d) A publisher of online curated content must strive to include classification rating and
consumer advice for their programmes in any print, televised or online promotional or
publicity material and prominently display the classification rating specific to each such
content.
(D) Restriction of access to certain curated content by a child:
Every publisher of online curated content providing access to online curated content which has an
“A” rating shall take all efforts to restrict access to such content by a child through the
implementation of appropriate access control measures.
(E) Measures to improve accessibility of online curated content by persons with disabilities:
Every publisher of online curated content shall, to the extent feasible, take reasonable efforts to
improve the accessibility of online curated content transmitted by it to persons with disabilities
through the implementation of appropriate access services.SCHEDULE
Classification of any curated content shall be guided by the following sets of guidelines,
namely:—
PART I
GENERAL GUIDELINES FOR CLASSIFICATION OF FILMS AND OTHER
ENTERTAINMENT PROGRAMMES, INCLUDING WEB BASED SERIALS
There are general factors that may influence a classification decision at any level and in connection
with any issue and the following factors are elucidated which may be read along with Part II of the
Guidelines -
(a) Context:
Curated content may be considered in the light of the period depicted in such content and the
contemporary standards of the country and the people to which such content relates.
Therefore, the context in which an issue is presented within a film or video may be given
consideration. Factors such as the setting of a work (historical, fantasy, realistic, contemporary
etc.), the manner of presentation of the content, the apparent intention of the content, the
original production date of the content, and any special merits of the work may influence the
classification decision.
(b) Theme:
Classification decisions may take into the theme of any content but will depend significantly
on the treatment of that theme, especially the sensitivity of its presentation. The most
challenging themes (for example, drug misuse, violence, pedophilia, sex, racial or communal
hatred or violence etc.) are unlikely to be appropriate at the junior levels of classification.
(c) Tone and impact:
Curated content may be judged in its entirety from the point of view of its overall impact. The
tone of content can be an important factor in deciding the influence it may have on various
groups of people. Thus, films/serials that have a stronger depiction of violence may receive a
higher classification.
(d) Target audience:
The classification of any content may also depend upon the target audience of the work and
the impact of the work on such audience.
PART II
ISSUE RELATED GUIDELINES
This part of the guidelines comprises the issues and concerns that apply in varying degrees to all
categories of classification and elaborates the general approach that may be taken in this regard to
the same. These concerns are listed in alphabetical order, and are to be read with the four General
Guidelines listed in Part I —
(a) Discrimination:The categorical classification of content shall take into account the impact of a film on matters
such as caste, race, gender, religion, disability or sexuality that may arise in a wide range of
works, and the classification decision will take account of the strength or impact of their
inclusion.
(b) Psychotropic substances, liquor, smoking and tobacco:
Films or serials, etc. that as a whole portray misuse of psychotropic substances, liquor,
smoking and tobacco would qualify for a higher category of classification.
(c) Imitable behaviour:
(1) Classification decisions may take into account any portrayal of criminal and violent
behaviour with weapons.
(2) Portrayal of potentially dangerous behaviour that are likely to incite the commission of
any offence (including suicide, and infliction of self-harm) and that children and young
people may potentially copy, shall receive a higher classification.
(3) Films or serials with song and dance scenes comprising lyrics and gestures that have
sexual innuendos would receive a higher classification.
(d) Language:
(1) Language is of particular importance, given the vast linguistic diversity of our country.
The use of language, dialect, idioms and euphemisms vary from region to region and are
culture-specific. This factor has to be taken into account during the process of
classification of a work in a particular category.
(2) Language that people may find offensive includes the use of expletives. The extent of
offence may vary according to age, gender, race, background, beliefs and expectations
of the target audience from the work as well as the context, region and language in which
the word, expression or gesture is used.
(3) It is not possible to set out a comprehensive list of words, expressions or gestures that
are acceptable at each category in every Indian language. The advice at different
classification levels, therefore, provides general guidance to consider while judging the
level of classification for content, based on this guideline.
(e) Nudity:
(1) No content that is prohibited by law at the time being in force can be published or
transmitted.
(2) Nudity with a sexual context will receive a higher classification of “A”.
(f) Sex:
No content that is prohibited by law at the time being in force can be published or
transmitted. The classification of content in various ratings from U/A 16+ to “A” shall
depend upon the portrayal of non-explicit (implicit) to explicit depiction of sexual behaviour.
(g) Violence:
Classification decisions shall take account of the degree and nature of violence in a work.
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