Date: 2025-12-10Category: Press ReleaseState: Union GovernmentCountry: India
Controller General of Communication Accounts inaugurates onboarding of MTNL Pensioners onto SAMPANN re-emphasizing the commitment towards seamless pensioner services
**Executive Summary**
The Controller General of Communication Accounts (CGCA) inaugurated the onboarding of MTNL pensioners onto the SAMPANN portal at the Office of Principal CCA, Delhi. The initiative, completed in November 2025, integrates both current and past MTNL retirees, with a total of 45,939 pensioners from Delhi and Mumbai. Full integration of digital processing of pensions and retirement benefits is scheduled for December 2025.
**Key Points / Main Content**
* **SAMPANN Onboarding:**
* MTNL employees retiring in November 2025 are onboarded onto the SAMPANN portal.
* A total of 45,939 MTNL pensioners from Delhi and Mumbai are scheduled for integration.
* Full digital, integrated processing of pensions and retirement benefits enabled from December 2025.
* **SAMPANN Platform Features:**
* Ensures accurate, rule-based calculations.
* Facilitates seamless case handling.
* Provides timely PFMS-linked disbursements.
* Offers improved grievance redressal through multi-modal integration.
* Includes dashboards and mobile apps (Android & iOS).
* **Benefits for MTNL Pensioners:**
* Direct pension disbursement.
* Online PPO issuance.
* Digital Life Certificate integration.
* Unified grievance management.
* Enhanced transparency and reduced paperwork.
**Impact Analysis**
**MTNL Pensioners**
* **Impact:** They will receive their pensions and retirement benefits through a fully digital and integrated platform with enhanced transparency and reduced paperwork.
* **Action Required:** No specific action is detailed for pensioners in the document.
**Department of Telecommunications (DoT)**
* **Impact:** This initiative strengthens DoT’s modern, transparent, and citizen-centric pension administration ecosystem.
* **Action Required:** No specific action is detailed for DoT in the document.
Key Entities Referenced
SAMPANN: A portal for fully digital, integrated processing of pensions and retirement benefits.
MTNL: Telecom company whose pensioners are being onboarded onto the SAMPANN platform.
Controller General of Communication Accounts (CGCA): Agency responsible for inaugurating the onboarding of MTNL pensioners onto the SAMPANN portal.
Delhi: Location where the onboarding of MTNL pensioners onto the SAMPANN portal was inaugurated at the Office of Principal CCA.
Ministry of Communications
Controller General of Communication Accounts
inaugurates onboarding of MTNL Pensioners
onto SAMPANN re-emphasizing the commitment
towards seamless pensioner services
प्रव तथ: 10 DEC 2025 6:22PM by PIB Delhi
Controller General of Communication Accounts (CGCA) Smt. Vandana Gupta inaugurated the
onboarding of all MTNL employees retiring in November 2025 onto the SAMPANN portal at the
Office of Principal CCA, Delhi. This initiative covers both current and past MTNL retirees, with a total
of 45,939 pensioners from Delhi and Mumbai scheduled to be integrated. During the event, pensioners
Shri Prabodh Kumar and Shri Gyanender Singh were felicitated for their long service and presented
with their E-PPOs.
Speaking about the onboarding, Smt. Vandana Gupta highlighted that the successful integration of MTNL
onto the SAMPANN platform will enable fully digital, integrated processing of pensions and
retirement benefits from December 2025. She emphasized that SAMPANN ensures accurate, rule-
based calculations, seamless case handling, timely PFMS-linked disbursements, and improved
grievance redressal through multi-modal integration. With dashboards, mobile apps (Android & iOS),
and the upcoming migration of 40,000 MTNL pensioners, this initiative strengthens DoT’s modern,
transparent, and citizen-centric pension administration ecosystem.
Controller of Communication Accounts, Shri Uday Bhan Tiwari, outlined the key benefits for MTNL
pensioners, including direct pension disbursement, online PPO issuance, Digital Life Certificate
integration, unified grievance management, enhanced transparency, and reduced paperwork. He
also expressed his gratitude to the O/o CGCA, MTNL, and his own office for their support in ensuring a
seamless onboarding.
Representatives from Pr. CCA Mumbai, MTNL, and CGCA attended the event. The pensioners
expressed their appreciation for the proactive and effective efforts of the office of Principal CCA
Delhi in successfully resolving the long-awaited onboarding of MTNL retirees.
*******
MI/ARJ
(रलीज़ आईडी: 2201701) आगंतुक पटल : 460
इस वज्ञ को इन भाषाओ ंम पढ़: Urdu , ही