Crew Annual Report 2024-2025

Disclaimer All data and inputs in this publication has been validated and all attempts have been made to represent factually correct information. However, in the event of any error/ inconsistency, concerned quarter may kindly communicate the specific aspects to email: crews-dgs@nic.in for verification and clarification.Directorate General of Shipping Ministry of Ports, shipping and waterways Government of India Kanjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042 Website: https://www.dgshipping.gov.in/ Landline- 022 2575 2040 Email- crews-dgs@nic.inSTNETNOC 1. FOREWORD & MESSAGES I. Director General of Shipping.....................................................5 II. Additional Director General......................................................9 III. Senior Deputy Director General Crew (Welfare)..............10 IV. Deputy Director General Crew (Flagship Initiatives)........11 V. Deputy Director General Crew (Processes).........................12 VI. Assistant Director General.....................................................13 2. EXECUTIVE SUMMARY ............................................................14 3. OVERVIEW I. About Directorate General of Shipping.................................15 II. Role of Crew Branch.................................................................16 III. Alignment with MIV 2030 & MAKV 2047.........................19 4. SEAFARER WELFARE ECOSYSTEM I. Ministry of Ports, Shipping and Waterways..........................22 II. International Maritime Organization.....................................23 III. International Labour Organization........................................25 IV. United Nations Convention on the Law of the Sea..........28 V. International Transport Workers’ Federation......................29 VI. Seafarers' Unions & Trade Union Coordination................30 VII. Institutional Ecosystem.........................................................32 5. CREW PROCESSES I. Regulatory standards and Enforcement in Crew.................36 II. Grievance Redressal Mechanism...........................................50 III. Crisis Management Framework............................................55 IV. Flagship Initiatives for a Resilient Maritime Workforce..66 V. Crew Welfare.............................................................................72 VI. Key Seafarer Trends................................................................78 VII. Success Stories.......................................................................83 VIII. Social Media Outreach........................................................88 IX. Undergoing Initiatives............................................................91 6. WAY FORWARD.........................................................................96 Annexure A- DGS Orders...............................................................99 Annexure B- DGS Circulars..........................................................107 Annexure C- MS Notice................................................................118 Annexure D- List of Abbreviation................................................126 Acknowledgements.........................................................................129MESSAGE FROM THE DIRECTOR GENERAL India being foremost a Seafaring nation, the nation’s seafarers as key worker are its core strength and the human element in maritime is paramount. The objective of surpassing 20 % contribution to the global seafaring pool from the present approximately 12 % is built on the four pillars of enhancement of quality of maritime training, improved on-board training opportunities and placements, promotion of careers at sea, sea farers welfare and attractive alternative career opportunities and a robust grievance redressal system. The emphasis is on watchkeeping, wellness and welfare and Indian maritime is engaging with all the 22 areas of engagement envisaged in the Shri Shyam comprehensive revision of the STCW (Standards Jagannathan, IAS of Training, Certification, and Watchkeeping for Seafarers- an international convention Director General of Shipping established by the International Maritime Organization (IMO) to set minimum standards for training, certification, and watchkeeping for including minimum age, employment seafarers worldwide). Initiatives like “Sagar Mey agreements, hours of work and rest, payment of Yog” addresses the 10 (ten) components of wages, paid annual leave, repatriation, on board wellbeing for seafarers at all times, whether on medical care, the use of recruitment and board or on shore while “Sagar Mey Samman” as placement services, accommodation, food and a gender inclusion drive has transformed into a catering, health and safety protection and measurable rise of 739% in women seafarer accident prevention, and complaint procedures registration from 1,669 in 2015 to 14,255 in for seafarers. 2024. The strategies engaged with to ensure full Ensuring an authentic job portal and transparent spectrum protection of seafarer's rights which and accountable Recruitment and placement may be based on the action strategies listed with proper Seafarer employment agreements herein under for Seafarer welfare and protection and compliances to the Maritime Labour of rights of seafarers. convention (MLC, 2006), to address the rights of seafarers to decent conditions of work in every aspect of their working and living conditions,MESSAGE FROM THE DIRECTOR GENERAL Action Strategy 1: To address Abandoned Action Strategy 4: Seafarer Welfare seafarer's with regular review and coordination infrastructure DGS Circular 8 of 2024 constituted with MEA and the MoPSW to ensure that Indian a Seafarer Welfare Board Audit team as a seafarer’s stranded abroad for a multitude of continued engagement for creation of seafarer reasons like ship owner deserting the vessel, welfare infrastructure at ports where a expiry of insurance cover, non payment of wages, continuous effort is being made to ensure arrest/ detention of vessel etc are duly streamlined shore leave processes and through addressed. Further in the spirit of a seafarer the Seafarer’s Welfare Fund Society in an being only recognised as a seafarer (irrespective incremental process bound manner the creation of nationality), the same diligence for scrutiny of seafarer welfare infrastructure is being and resolution of seafarers of other nationalities planned and projects intended to be rolled out in marooned in the territorial jurisdiction in India is the entire nation. to be ensured. Action Strategy 5: Sagar Mey Yog - wellness at Action Strategy 2: Sea farer's rights and the Sea- a distillate of the 10 ( ten) components of model code of conduct for seafarer’s to be Wellbeing, officially launched as 10 structured planned with extensive social media engagement modules for institutionalisation of formal training on the internet from March 2025 with official in all Maritime Training Institutes ( pre sea and social media handles and a 24 X 7 Grievance post sea) has been launched by the Hon’ble redressal mechanism to be operational from Union Cabinet Minister Shri Sarbananda Sonowal March 2025 onwards. A specific module on on the International Yoga Day on the 21st of June Seafarer's rights shall be included as formal 2025 in a momentous ceremony held at the curriculum for all MTIs, and all RPSLs shall be Gateway of India historic backdrop setting the directed to communicate the booklet and tone for commencing a wellness journey for intimation of helpline prior to signing on board each and every Indian seafarer. for a contract and all MTIs and legitimate seafarer's unions to ensure a resilient and well Action Strategy 6: Sagar Mey Samman – informed seafarer protected with multiple layers ‘Honour at Sea’ initiative in details for gender of cover for his or her welfare and wellbeing. parity and empowerment in Maritime domain is the Maritime administration’s salute to women Action Strategy 3: RPSL compliance drive and taking up seafaring careers and professional steps to incorporate new RPSL module and on engagements in the maritime domain, powering existing technology stack the introduction of India’s maritime growth alongside their male SMS Alerts for sign on and acceptance by counterparts. A five year cogent resource backed Seafarers to obviate malpractices on sign on. action plan to exponentially add momentum to The relevant circulars and guidelines to be the phenomenal growth of over 700% in the reiterated and advisory issued to seafarer's for number of women taking up careers in maritime RPSLs and for their roles and responsibilities is to be institutionalized as a key engagement also to be mentioned. agenda.MESSAGE FROM THE DIRECTOR GENERAL Action Strategy 7: Revamped MTI module and Action Strategy 10: Aspects related to Shore aspects related to seafarer training and leave:- follow up with MHA and with port certification being engaged with separately in a authorities and FRRO and State Governments for dedicated manner by the Deputy Director sensitisation and ensuring streamlined General, Training Division as the Training branch processes. As a first an experimental effort for a strategy of engagement including cutting edge seafarer’s dedicated sign on counter at the learning management systems and quality Mumbai airport for assistance in documentation skilling, training and certification with an end to and immigration check is being taken up. end digitalization of the assessment and certification of seafarers for their competencies. Action Strategy 11: Enterprise Resource Planning for Seafarer’s Welfare Fund Society to Action Strategy 8: Safety at Sea- Suraksha Sarva transform the Society into an effective Pratham initiative from Nautical wing of the organization with new welfare schemes and Directorate General of Shipping with the active participation in creation of seafarer effective Casualty analysis and learning and the welfare infrastructure and further, effective emphasis on the safety to reduce casualty levels annual organisation of a crew connect - Milan for Indian Seafarers engagement is to be portal on lines of what other major seafaring continually engaged with. The year 2025 is nations are doing and bettering the same. targeted with an engaging Indian Global safety portal with the singular focus on ‘Safety first- Action Strategy 12: Seafarer’s Provident Fund Always’. Organization - complete implementation of the Enterprise Resource Planning to enable ready Action Strategy 9: Crisis Management Group status of the Provident fund position for constituted and the achievements in terms of seafarers and expeditious settlement of claims quick settlement of claims, repatriation and other thereof is a foremost deliverable. coordination with over 85 weekly reviews and the Grievance Redressal mechanism monitoring and Action Strategy 13: Engagement with Protector coordination with over 75 weekly coordination General of Emigrants and integration with E- meetings to be reflected and the extent of Migration of MEA and desertion cases being grievance redressal done to be indicated. The followed up and other specific aspects of efforts are to ensure a 24 X 7 handy, reliable and concern by immigration authorities being dependable grievance redressal platform to the followed up for caution and check on any illegal seafarer always. Future action plan includes an immigration practices. integrated technology leveraged cutting edge facility for the grievance redressal help line.MESSAGE FROM THE DIRECTOR GENERAL Action Strategy 14: Constitution of MLC While it is an onerous task the Directorate Compliance Board and its follow up with the General of Shipping is committed to continue its discussions and transparent appraisal of all crew dedicated service of 75 years for the seafarers engagement activities thereby security and I am emboldened to my colleague officers participation with eminent stakeholders and who have proven to be an excellent repertoire of ensuring all voices are heard and considered and phenomenally committed and talented there is oversight for all steps taken under professional, many being domain experts with statutory authority. immersion in the seafaring traditions of yore. I appeal for their best in terms of commitment and Action Strategy 15: Constitution of the Advisory application in their respective statutory and board and the steps taken to ensure effective professional capacities to translate the vision as incorporation of effective suggestions and envisioned herein. course correction on the strategies with an industry connect and with seafarer I am sincerely grateful to the Ministry of Ports, representatives. Shipping and Waterways, Government of India for having being a guiding light and supporting Action Strategy 16: Interaction with Seafarer multiple engagements of the Directorate General representative associations and unions and of Shipping as a subordinate office, with regular feedback on compliances and resolution unwavering and continuous support at national of issues raised thereof. and international forum with the singular principle of keeping seafarer’s welfare Action Strategy 17: initiation of authentic job paramount. portal and ready assistance for seafarer issues for employment and aspects thereof to obviate. Just as nothing is perfect except nature and the supernatural, there may be shortcomings and performance which are suboptimal and there shall always be room for improvement, I appeal to all the stakeholders to handhold and guide, support and deliberate, inform and also check, as we together traverse this journey to work towards a Seafaring utopia where there are zero accidents and all is well with the seafarer physically, socially and mentally. JAI HINDMESSAGE FROM THE ADDITIONAL DIRECTOR GENERAL Seafarer welfare is the foundation of a safe and strong maritime workforce. Shri Sushil Mansing The Crew Branch of the Directorate General of Shipping plays a central role in achieving these Khopde, IPS goals by managing the entire lifecycle of seafarers. The Maritime India Vision 2030 sets a Additional Director General of clear direction for the growth of India’s maritime Shipping sector, with a strong emphasis on improving the welfare, training, and global standing of Indian These efforts are aimed at creating a safe, seafarers. inclusive, and supportive environment for Indian seafarers, in line with national priorities and This Crew Annual Report captures the key international standards. efforts made throughout the year to support and strengthen the seafarer community. It highlights I commend the officers and staff of the Crew work done in regulating recruitment practices, Branch for their dedication and professionalism digital transformations, strengthening grievance in compiling this report. Their work has resulted redressal mechanisms, and promoting wellness in a valuable resource that not only records our programmes. It documents the launch and progress but also helps guide future progress of initiatives like Sagar Mein Samman, improvements in service delivery and policy which promotes gender inclusivity, and Sagar implementation. Mein Yog, which supports mental and physical well-being through structured wellness modules.MESSAGE FROM THE DEPUTY DIRECTOR GENERAL “The ocean stirs the heart, inspires the imagination, and brings eternal joy to the soul.” — Wyland Behind every voyage, beyond every horizon, and beneath every tide lies the unwavering spirit of the Indian seafarer. The Directorate General of Shipping, through its Crew Branch, stands firm in its mission to protect, empower, and uplift those who embrace this noble profession. This Annual Report is more than a record of achievements; it is a tribute to the men and women who carry the aspirations of a nation across the seas. Capt. Nitin Mukesh In a profession marked by long absences, unpredictable risks, and demanding conditions, Senior Deputy Director General of financial security and social dignity are lifelines. Shipping Every policy we frame, certificate we issue, and Extra Master, MSC (WMU) grievance we resolve is anchored in empathy, integrity, and responsibility. The Seamen’s Provident Fund Organisation (SPFO) ensures The progress is clear: a 395% rise in Indian financial stability through old-age protection and seafarers since 2010, a 270% surge in women timely access to funds, while the Seafarers’ joining maritime roles since 2020, and balanced Welfare Fund Society (SWFS) supports maternity growth across ranks. Yet, success lies in the needs, education, and emergency aid. Together, peace of mind of a retired seafarer, the strength they recognise that maritime welfare must span of a widow receiving aid, the dreams of a both economic security and emotional care. student on a scholarship, and the quiet pride of a family welcoming home a loved one. Onshore, welfare is being reimagined. Upgraded Seafarer Welfare Clubs at JNPA, Kochi, and As India sails toward becoming a global Kolkata and envisioned hubs offering mental maritime hub, the Directorate remains health support, rest spaces, legal aid, and digital committed to innovation, inclusion, and human- connectivity are transforming ports into first governance because the ocean may carry sanctuaries of respect and safety. These are not our ships, but our seafarers carry the nation mere facilities; they are commitments to forward. honouring sacrifices.MESSAGE FROM THE DEPUTY DIRECTOR GENERAL Each soul is precious at sea and every call for help must be heard and answered. As being in-charge of the Crew branch as Dy Director General for past few years, I have had the immense honor of serving India’s seafaring community. For me, this role was not just an assignment, it was a calling. The ocean is unpredictable, but what should never be uncertain is our commitment to those who sail it. At the heart of our Crew Branch lies the belief Capt. (Dr.) Daniel Joseph that every seafarer's voice matters. Just as a call center treats every call as a business Deputy Director General of Shipping opportunity, we treat every seafarer grievance as Extra Master, MSC in Maritime Law and a mission. Whether it is repatriation, harassment, Policy (WMU) medical emergencies, fanatic calls from airport immigration counters or abandonment, no issue is too small because no life is dispensable. In my tenure, we institutionalized robust support systems that are responsive, inclusive and This report is a testament to the collective forward-looking. patience, coordination, and dedication of the Crew Branch, qualities I hold dear. Helping he launch of Sagar Mein Samman, a first-of-its- seafarers is my passion, and it gives me pride to kind gender inclusion program backed by a 60- pass on this legacy of empathy, diligence, and member women task force, and Sagar Mein Yog, reform to the next generation of officers. a pioneering mental wellness initiative, represent our renewed focus on holistic welfare. These The journey continues, but the mission remains initiatives reflect our unwavering commitment to the same, to protect those who protect our seas. both compassion and action.MESSAGE FROM THE DEPUTY DIRECTOR GENERAL Having sailed those very waters, I understand what it means to be at sea. My vision is to be a guide, a guardian, and a voice for every Indian seafarer, to ensure no one is left unheard, unprotected, or behind. As someone who has spent over 15 years at sea, I do not just work for seafarers, I have lived their life. Every challenge faced by a seafarer is one I deeply understand. That is why, in my role today, Capt. P C Meena I consider it both a duty and a privilege to be their strongest voice within the system. Deputy Director General of Shipping Having served onboard various merchant vessels, I know that the call for help from an Extra Master, MSC in Maritime Law and abandoned or distressed seafarer is not just a Policy (WMU) complaint, it’s a lifeline. My mission has been During my tenure as the Deputy Director General clear: to ensure that no Indian seafarer is ever (Crew), I aim to build a responsive and left behind. Repatriating stranded crew, holding empathetic ecosystem that prioritizes the safety, defaulters accountable, and ensuring quick dignity, and welfare of every Indian seafarer. My resolution through robust institutional vision is to place the seafarer at the heart of mechanisms is not just policy, it is a personal every reform, ensuring that every voice is heard, commitment. every grievance is addressed, and every effort contributes to making India the most trusted and I believe that if India is to become a global respected seafarer nation in the world. seafaring powerhouse, we must institutionalize reforms that give our seafarers the respect, This Annual Report reflects the steps we have protection, and recognition they truly deserve. taken together as the Crew Branch, and the That means ensuring recruitment agencies are roadmap for reforms that lie ahead. It is my hope compliant, transparent, and accountable. It also that through empathy, accountability, and strong means bridging the long-standing disconnect governance, India will emerge not only as the between seafarers and institutions, building trust largest supplier of seafarers but also the most by acting as a guardian, not just a regulator. respected.MESSAGE FROM THE ASSITANT DIRECTOR GENERAL In every voyage sailed and every challenge overcome, lies the strength of India's seafarers. As we chart the course ahead, our compass remains set on dignity, safety, and global excellence. It gives me immense pleasure to present the Annual Report of the Crew Branch of the Directorate General of Shipping for the year 2024-2025. This report encapsulates our collective efforts, achievements, and the challenges we have navigated in our mission to uphold the highest standards in maritime manpower management in line with the vision of Major Anutosh Singh Honourable Prime Minister of India, Shri Assistant Director General of Shipping Narendra Modi and guided by Honourable Union Minister of MoPSW Shri Sarbananda Sonowal. We are also proud of our efforts in promoting It is the impeccable leadership of respected Shri gender diversity and inclusivity within the Shyam Jagannathan The Director General of maritime workforce. Shipping that the Crew Branch continues to play a pivotal role in ensuring the welfare, I extend my sincere gratitude to all stakeholders, certification, and continuous development of maritime training institutes, shipping companies, Indian seafarers. Over the past year, we have unions, and especially our seafarers for their made significant strides in streamlining continued support and collaboration. Together, processes, enhancing digital infrastructure, and we are shaping a resilient and future-ready fostering international cooperation to align with maritime sector. global maritime standards. Let us continue to work with dedication and Our commitment to transparency, efficiency, and integrity to uphold India’s reputation as a leading seafarer welfare remains unwavering. Initiatives provider of skilled maritime professionals during such as regular Crisis and Grievance meetings the Amrit Kaal and ahead in future. and reports aimed at improving crew I am sanguine that Indian Seafarers may lead the documentation and grievance redressal global maritime fraternity as a key human mechanisms, have yielded encouraging results. resource to global safe and secure sea.2 EXECUTIVE SUMMARY ndia’s maritime strength rests firmly on the shoulders of its seafarers. As we navigate the transformative decade of Amrit Kaal, the Crew Branch of the Directorate General of Shipping (DGS) continues its mission to build an ecosystem that supports, protects, and empowers every Indian seafarer—from cadets and ratings to officers and veterans. The 2024–2025 Annual Report encapsulates our strategic journey through welfare enhancement, regulatory enforcement, digital transformation, and international alignment. Anchored in the vision of the Honourable Prime Minister and guided by the Ministry of Ports, Shipping and Waterways, this year’s efforts reflect a singular goal: to make India the most trusted and respected seafarer-supplying nation in the world. Among our key achievements are the launch of seafarer-centric initiatives such as Sagar Mein Samman for gender inclusivity and Sagar Mein Yog for mental wellbeing, the rollout of a 24x7 grievance redressal framework, and the development of seafarer welfare clubs across major ports, including the successful inauguration of the JNPA Seafarers Club. The year also witnessed significant strides in ERP implementation for SPFO and SWFS, aiming to bring transparency, efficiency, and accessibility to seafarer benefits and pensions. We continued to respond decisively to crises such as seafarer abandonment, onboard deaths, and fraudulent recruitment. Through training, stakeholder coordination, and strong policy direction, we ensured that each call for help was not just answered—but acted upon. As we look ahead, the Crew Branch remains committed to institutional reform, global benchmarking, and making the merchant navy a career of dignity, trust, and ambition. This report is both a testament to our accomplishments and a call to action—for all stakeholders to work together in steering India toward maritime excellence. 143 OVERVIEW About Directorate General Of Shipping In a country as vast and diverse as India, the movement of goods and people relies heavily on three major modes of transport—roadways, railways, and waterways. Among these, maritime transport quietly plays one of the most vital roles, often invisible to the public eye, yet indispensable to the economy. In fact, over 95% of India’s external trade by volume and approximately 70% by value is carried by sea, making maritime infrastructure the backbone of international commerce. Guiding and regulating this vast seascape is the Directorate General of Shipping (DGS), the apex maritime authority of the country functioning under the Ministry of Ports, Shipping and Waterways (MoPSW). Headquartered in Mumbai, DGS serves as India’s lighthouse for maritime governance— setting standards, ensuring safety, protecting the environment, nurturing talent, and defending the rights of seafarers who form the beating heart of this industry. The functioning of DGS is structured into multiple key wings, each with a distinct area of responsibility. The Nautical Wing ensures safety of navigation, oversees vessel traffic management, and contributes to coastal security. The Engineering Wing monitors technical health and functionality of ships, covering machinery inspections, system audits, and compliance with international safety codes. The Naval Architecture Wing looks at the structural integrity and design standards of ships, ensuring seaworthiness and innovation in vessel construction. Finally, the Administrative Wing acts as the central nervous system—coordinating between ministries, training bodies, and field offices while shaping policies that touch every facet of maritime operations. Within this administrative structure lies the Crew Branch, one of the most human-centric arms of DGS. This branch is responsible for the management, welfare, and regulatory support of over five lakh Indian seafarers who sail under the Indian and foreign flags across oceans. Whether it is issuing key documentation, resolving grievances, regulating recruitment, or responding to crises at sea—the Crew Branch ensures that the people behind India's maritime strength are always protected and empowered. True to its vision of being a globally recognized, responsible, and progressive maritime administration, DGS operates not only as a regulator but also as a catalyst for change. Its mission spans a wide arc—from ensuring safety and environmental stewardship to building a modern fleet and nurturing globally competitive maritime professionals. In doing so, it continues to align itself with national goals such as the Maritime India Vision (MIV) 2030 and Amrit Kaal Vision 2047. 15Role of Crew Branch If the Directorate General of Shipping (DGS) is the nerve centre of India’s maritime administration, then the Crew Branch is its beating heart. Functioning under the Administrative Wing of DGS, the Crew Branch is wholly dedicated to one of the most critical elements of maritime operations— India’s seafarers. India has earned global recognition as a hub for high-quality maritime talent. Indian officers and ratings crew thousands of ships worldwide, navigating oceans under Indian and foreign flags alike. Supporting this vast and complex network of maritime professionals is the Crew Branch, which ensures that every Indian seafarer progresses through a structured, safe, and globally compliant system. Vision To ensure that every Indian seafarer is globally respected, professionally empowered, and personally safeguarded through a transparent, efficient, and humane regulatory ecosystem. Mission To protect the welfare, rights, and career growth of Indian seafarers through strong regulatory oversight, international compliance, and responsive support systems. At its foundation, the Crew Branch oversees: Certification and Licensing: Administering Certificates of Competency (CoC) and Proficiency (CoP) for Indian seafarers, ensuring their compliance with STCW and MLC standards. Seafarer Registration and Tracking: Managing the Indian National Database of Seafarers (INDOS) and issuing Continuous Discharge Certificates (CDCs). Grievance Redressal and Crisis Response: Responding to distress calls, wage complaints, abandonment, and other emergencies with speed, legal backing, and human sensitivity. Regulation of Recruitment: Enforcing standards for RPSL agencies to ensure ethical recruitment, fair treatment, and contractual compliance for all Indian seafarers. Oversight of Training Ecosystem: Accrediting and supervising Maritime Training Institutes (MTIs), ensuring consistency and quality in maritime education. Digital Transformation: Bringing seafarer services onto integrated online platforms like e- Governance modules and mobile grievance portals to increase access and transparency. Compliance with International Conventions: Aligning national processes with global standards under IMO and ILO conventions—especially SOLAS, MARPOL, STCW and MLC. But the Branch’s work goes beyond administration—it is a lifeline. Every time a stranded crew member is brought home, a fraudulent recruiter is blacklisted, or a young cadet receives their first certificate, the Crew Branch stands quietly in the background—ensuring order, dignity, and support in the often-uncertain world of seafaring. It balances policy with compassion, law with logistics, and regulation with reform. As the maritime world evolves—with new technologies, changing labour markets, and greater inclusion—the Crew Branch is steadily steering Indian seafarers forward. 16Citizen’s ( Seafarer’s) Charter The Crew Division of the Directorate General of 3. Welfare & Compensation Shipping is dedicated to protecting the rights, MS RPSL Rules 2016 (Citizen Charter) welfare, and professional growth of Indian Death of seafarers – Compensation seafarers. This Action Charter outlines our Responsible: DSEO/SMO → DDG Crew → DGS service commitments, timelines, and Timeline: 30–60 days responsible officers, ensuring transparency and accountability in service delivery. DGS No. 43(24) CR/2001 Missing seafarers (Presumed Dead Certificate) 1. Recruitment & Licensing Responsible: SMO → DDG Crew → DGS MS Notice 6 of 2018 Timeline: 15 days Application Submission Issues (Inspection, Renewal, Change of Name/Address, New RPS 4. Certification & Documentation License) MS Notice 15 of 2020 Responsible: RO → AD → DD → DSEO → PO → Comprehensive Inspection Programmes (CIP) of DGS/DDG Crew RPS agencies Timeline: Pre-Inspection – 3 days | Post- Responsible: DA Crew → DDG Crew → RO → Inspection – 15 days DGS Timeline: Pre-Inspection – 3 days | Post- MS RPSL Rules 2016, Rule 19 Inspection – 15 days Appeals against Orders (Against RPSL agencies) MS CDC Rules 2017 (Citizen Charter) Responsible: DSEO → PO → DGS Continuous Discharge Certificate (Fresh, Timeline: 30–60 days Renewal, Duplicate, Replacement) Responsible: DA SMO → SMO → DDG Crew → 2. Grievances & Appeals DGS DGS Cir. 04 of 2017 Timeline: 3–15 days Non-payment of wages, abandonment, MLC non- compliance, fraud/accident cases Responsible: DGCOMM → DSEO/SMO → PO → MS CDC Rules 2017 (Citizen Charter) Continuous Discharge Certificate (Cancellation, DGS particulars change) Timeline: 2–60 days Responsible: DA SMO → SMO → DDG Crew → DGS DGS Cir. 02 of 2024 Timeline: 2–7 days Form I missing & corrections (valid RPS agencies) Responsible: DGCOMM → DSEO/SMO → DDG MS SID Rules 2016 (Cir. 23 of 22) Crew → DGS Seafarers Biometric Identification Document matters Timeline: 2–15 days Responsible: DA SMO → SMO → DDG Crew → DGS DGS Cir. 29 of 2021 Timeline: 2–15 days Form I missing & corrections (invalid RPS agencies) Responsible: DGCOMM → DSEO/SMO → DDG Crew → DGS Timeline: 2–15 days 175. Welfare Funds This structured framework not only strengthens SWFS Constitution compliance with international maritime labour SWFS matters conventions but also reflects the Directorate’s Responsible: DA → CAAO → DDG Crew → DGS commitment to seafarer welfare, grievance Timeline: 2–7 days redressal, and operational efficiency. By aligning processes with fixed service standards, the SPFO Act 1966 Charter reinforces the Directorate’s role as a SPFO matters responsive regulator and a trusted guardian of Responsible: DA → Commissioner → DDG Crew seafarers’ rights. → DGS As the maritime sector continues to expand, this Timeline: 2–7 days Charter will serve as a cornerstone for building a future-ready governance system anchored in 6. Crisis Management efficiency, fairness, and the unwavering DGS Order 10 of 2023 commitment to the dignity and well-being of Casualty-related (collision, sinking, abandon every Indian seafarer. ship, fire, explosion, SAR, oil spill, heavy weather, etc.) Responsible: DGCOMM → DA Tech → DDG Tech → DGS Timeline: 1–15 days DGS Order 10 of 2023 Crew-related (MOB, missing, death, medical evacuation, serious injury) Responsible: DGCOMM → DA Crew → DDG Crew → DGS Timeline: 1–15 days 7. Miscellaneous Citizen Charter Miscellaneous matters (seafarers/others) Responsible: DA Crew → DDG Crew → DGS Timeline: 3–15 days The Rule and Responsibility Charter of the Crew Division serves as a comprehensive guide to the regulatory, welfare, and crisis-response functions entrusted to the Directorate General of Shipping. By clearly mapping each issue type to responsible officers and defined timelines, the Charter ensures accountability, transparency, and timely service delivery to India’s seafaring community. Source: Dockendale Ship Management FZCO photo repository 18Alignment with MIV 2030 & MAKV 2047 India’s long-term maritime journey is guided by two powerful blueprints, the Maritime India Vision (MIV) 2030 and the Maritime Amrit Kaal Vision (MAKV) 2047. While MIV 2030 set the stage with actionable goals for the current decade, MAKV 2047 envisions a deeper transformation spanning the next 25 years. Together, these documents represent the Government of India’s roadmap to elevate India into a global maritime powerhouse and at the core of this vision lies the Indian seafarer. MIV 2030: Building a World-Class Seafaring Nation Launched in 2021 by the Ministry of Ports, Shipping and Waterways (MoPSW), MIV 2030 recognizes that no maritime ambition can be realized without a robust, future-ready seafaring workforce. The vision seeks to transform India into a top supplier of seafarers globally, while ensuring their safety, dignity, and employability. Under Chapter 10 of MIV 2030, the following goals are mapped specifically to the seafarer ecosystem: 10.1 Innovation and Knowledge Infrastructure: Creation of Maritime Knowledge Clusters and Living Labs that will drive research and enable continuous upskilling of maritime professionals. 10.3 World-Class Maritime Education and Training: Focus on digital certification, smart assessments, improved onboard training, and upgrading Maritime Training Institutes to global standards. 10.9 Global Placement and Recognition: Initiatives to increase the global demand for Indian seafarers by aligning training and certification with international benchmarks, improving recognition of Indian CoCs, and ensuring ethical recruitment practices. 10.15 Gender Inclusion and Support for Women Seafarers: Dedicated programs that aims to promote gender equity at sea by encouraging participation of women, strengthening onboard safety protocols, and creating institutional mechanisms to address harassment and discrimination. 10.16 Welfare-Centric Ecosystem: Comprehensive plans for grievance redressal, mental health support, and inclusion of women and marginalized groups in seafaring careers. At its core, MIV 2030 sees seafarers as the driving force behind India's maritime future and aims to empower them with the tools, protections, and recognition they need to thrive globally. 19MAKV 2047: A Vision for the Seafarer of Tomorrow MAKV 2047 builds on MIV 2030 with a more ambitious, future-facing perspective. It is not just a plan, it’s a transformation roadmap to usher India into its maritime golden age during Amrit Kaal. The Ministry envisions seafarers as the human capital backbone of this transformation, capable of operating tomorrow’s autonomous, green, and AI-powered vessels. MAKV 2047 outlines a future where: Chapter 7. Maritime Education is Globally Competitive: Indian training institutions offer internationally recognized degrees, supported by strong faculty and modern infrastructure. Chapter 7. Career Mobility is Seamless: With recognition frameworks and leadership development programs, Indian seafarers are enabled to rise from ratings to management roles, both at sea and ashore. Chapter 8. Global Collaboration Enhances Exposure: Through partnerships with BIMSTEC and IORA nations, seafarers will benefit from exchange programs, international internships, and multi-country certifications. Chapter 9. Innovation is Integral to Skill Building: Seafarers engage with emerging technologies through simulation labs, e-learning platforms, and startup accelerators. Chapter 10. Inclusivity is a Norm: The seafaring profession reflects diversity in gender, background, and roles, with clear pathways for women, youth, and professionals from inland and coastal regions. AIM: The key objective is to traverse a journey from the present 12% to 20% and above contribution from India to the global seafaring pool and to ensure the best quality in terms of skilling while not compromising on the seafarer’s wellbeing and further gender inclusion. In essence, both MIV 2030 and MAKV 2047 envision a future where the Indian seafarer is not just employed but empowered, respected, and future ready. These national visions place seafarers at the core of India’s maritime growth story, ensuring they are equipped, protected, and positioned to lead in a rapidly evolving global industry. 204 SEAFARER WELFARE ECOSYSTEM India’s maritime landscape is shaped by a strong network of international conventions, national regulators, labour unions, and support institutions—all working together to safeguard the rights and welfare of Indian seafarers. From global frameworks like IMO, ILO, and UNCLOS to national stakeholders such as MoPSW, MEA, seafarer unions, and field offices like DSEO, GSO, and MMD, this ecosystem ensures that Indian seafarers are protected, empowered, and globally respected. This section maps the collaborative framework that upholds seafarer welfare, labour rights, grievance redressal, and international compliance. Seafarer Ecosystem NATIONAL INTERNATIONAL INSTITUTIONAL ASSOCIATIONS/ ECOSYSTEM ECOSYSTEM ECOSYSTEM UNIONS ECOSYSTEM MOPSW IMO DSEO NUSI MHA ILO GSO MUI BOI UNCLOS MMD ISWAN MEA ITF DG COMM INSA WHO MASSA etc. 21Ministry of Ports, Shipping and Waterways The Ministry of Ports, Shipping and Waterways (MoPSW) plays a pivotal role in shaping India’s maritime infrastructure, encompassing key areas such as ports, shipping, waterways, shipbuilding, and inland transport. As the nodal Ministry for maritime affairs, it is responsible for policy formulation, strategic planning, and implementation across the sector — including seafarer welfare, shipping operations, and regulatory oversight. The Directorate General of Shipping (DG Shipping) functions as the technical arm of MoPSW, entrusted with the administration of shipping and seafarer-related regulations. Under its ambit, the Crew Branch oversees the working and living conditions of Indian seafarers, enforcement of international conventions like MLC and STCW, issuance of seafarer documentation (INDOS, CDC, CoC), and monitoring of Recruitment and Placement Service License (RPSL) agencies. MoPSW's broader initiatives to improve port infrastructure, promote Make in India shipbuilding, and increase private sector participation are crucial to ensuring sufficient employment opportunities and modern working conditions for Indian seafarers. The Ministry’s investment in digital transformation and policy modernisation has enabled DG Shipping to introduce systems like e- Samudra, Ship Building Financial Assistance (SBFA) Portal, grievance redressal mechanisms, and compliance dashboards, strengthening transparency and efficiency in crew-related processes. By supporting the Crew Branch in areas like international coordination, seafarer training standards, and crisis response, MoPSW acts as an essential enabler of India’s global maritime workforce. It also ensures that Indian seafarers are well-positioned to serve on Indian and foreign-flagged vessels under fair and safe conditions, thereby reinforcing India’s reputation as a key provider of skilled maritime manpower. Website: https://shipmin.gov.in/ Source: Anglo-Eastern Ship Management (India) Pvt Ltd 22International Maritime Organisation As the United Nations' specialized agency for maritime affairs, the International Maritime Organization (IMO) plays a pivotal role in ensuring safety, environmental protection, legal frameworks, and efficiency in global shipping. India, as a signatory and active participant in IMO’s regulatory processes, aligns closely with its conventions and updates, contributing significantly to IMO discussions and compliance. Website: https://www.imo.org/en The Directorate General of Shipping (DGS) ensures strict implementation of IMO instruments and conventions across all Indian-flagged vessels, ports, and maritime institutions. Among the core conventions ratified and actively enforced by India are: SOLAS- International Convention for the Safety of Life at Sea MARPOL- Marine Pollution Convention STCW- Standards of Training, Certification and Watchkeeping for Seafarers SOLAS – Safety of Life at Sea The International Convention for the Safety of Life at Sea (SOLAS), administered by the International Maritime Organization (IMO), stands as the most significant treaty governing the safety of merchant ships and those who serve aboard them. Among its various chapters, several directly impact the well-being and operational environment of seafarers. Chapter III mandates life-saving appliances and arrangements, ensuring that every seafarer has access to essential safety equipment like lifeboats, life rafts, life jackets, and survival suits. It also standardizes evacuation procedures, drills, and crew training, enhancing readiness in case of emergencies. Chapter V addresses navigational safety, reinforcing the responsibilities of seafarers in command roles and mandating systems that Source: Bernhard Schulte Shipmanagement reduce risks at sea. Chapters II-1 and II-2 define technical standards for ship construction, machinery safety, and fire protection—all of which contribute to a safer working and living environment onboard. Together, these provisions place seafarer safety at the heart of international shipping. Regular surveys and certifications under Chapter I further ensure that seafarers operate within a framework of verified compliance. By doing so, SOLAS not only protects seafarers’ lives but also empowers them with clear protocols, modern equipment, and the structural assurance of a vessel built and maintained to international safety standards. Through regular inspections, survey certifications, audits, and alignment with ISM (International Safety Management) and ISPS (International Ship and Port Facility Security) codes, the Directorate strengthens India’s role as a safe and secure maritime state. 23MARPOL- Marine Pollution As part of its international obligations under the India’s Compliance International Maritime Organization (IMO), the The DG Shipping ensures that Indian- Directorate General of Shipping (DGS), under the flagged vessels comply with MARPOL Ministry of Ports, Shipping and Waterways standards and conducts Port State (MoPSW), ensures the implementation and Control (PSC) checks on foreign ships monitoring of the MARPOL Convention—an calling at Indian ports. international treaty focused on preventing Special area compliance is enforced in pollution from ships. ecologically sensitive zones like the The International Convention for the Prevention Arabian Sea and Bay of Bengal. of Pollution from Ships (MARPOL) is the Routine inspections and audits are cornerstone of marine environmental protection. conducted to verify shipboard pollution It addresses a broad range of pollution types, prevention systems, including oil record including oil spills, hazardous chemicals, air books, garbage logs, and emissions emissions, garbage disposal, sewage, and ballast control equipment. water discharge. India’s Proactive Enforcement Shields its extensive coastline and rich biodiversity from marine pollution. Contributes to global climate goals and the UN Sustainable Development Goals (SDGs)—especially SDG 13 (Climate Action) and SDG 14 (Life Below Water). Strengthens operational standards across Indian and foreign vessels, benefiting both Why MARPOL Matters to Seafarers? the environment and the crew. MARPOL not only protects the marine environment, it directly impacts the daily duties, responsibilities, and rights of seafarers. Crew members are at the frontline of enforcing shipboard environmental practices. Their training, record-keeping, and compliance with standard operating procedures—like handling oil- water separators, incinerators, garbage management systems, and emissions logs—are vital to a vessel's MARPOL compliance. Moreover, MARPOL equips seafarers with a structured operational framework, helping them avoid accidental discharges, follow environmentally sound practices, and ensure their ships meet global standards. It also protects them legally and professionally, reducing the risk of penalties or detention during Source: Bernhard Schulte Shipmanagement port inspections. 24STCW – Standards of Training, Certification and Watchkeeping for Seafarers This convention lays down globally agreed standards to ensure that every seafarer— irrespective of nationality—undergoes uniform training, holds valid certification, and maintains proper watchkeeping duties while onboard. For India, a nation with one of the world’s largest seafaring workforces, STCW ensures that Indian seafarers remain employable across global fleets. Indian-issued STCW certifications are internationally recognized, opening up employment opportunities on foreign-flagged vessels and supporting India's status as a trusted provider of skilled maritime personnel. The convention has evolved to meet contemporary maritime challenges—integrating competencies related to marine environmental protection, electronic navigation systems like ECDIS, ship security training, and fatigue management. Indian seafarers are trained not only in technical operations but also in Source: Bernhard Schulte Shipmanagement emergency preparedness, leadership, and awareness of issues like piracy and pollution International Labour Organization prevention. For the maritime sector, the ILO plays a critical role in protecting the rights and welfare of The DGS ensures robust implementation of seafarers. The Directorate General of Shipping STCW through a nationwide network of approved (DGS), under the Ministry of Ports, Shipping and Maritime Training Institutes (MTIs). These Waterways, actively aligns with ILO conventions institutes are audited regularly, and seafarers’ and standards, particularly through qualifications are tracked and certified through implementation of the Maritime Labour India's e-Governance system, which allows Convention (MLC), 2006, which is regarded as digital verification, real-time course approvals, the “seafarers’ bill of rights.” and transparent management of certifications. Through its development cooperation initiatives, For Indian seafarers, STCW compliance means the ILO supports capacity building for better safety, global employability, and readiness governments, worker unions, and employers to for a changing maritime landscape—from formulate and implement effective labour automated vessels to operations in polar waters. policies. With a presence in over 140 countries, For the administration, it reinforces India’s global including India, and managing a portfolio of over reputation as a seafaring nation committed to 770 programs and projects, the ILO remains a high standards, safety, and sustainability at sea. key global stakeholder in ensuring dignified, safe, and fair working conditions. Website: https://www.ilo.org/ 25MLC– Maritime Labour Convention (MLC), 2006 Adopted under the framework of the DGS’s Implementation of MLC: International Labour Organization (ILO), the India ratified the MLC in 2015, and the Maritime Labour Convention (MLC), 2006 serves Directorate General of Shipping (DG Shipping) as a global reference on maritime labour issues, serves as the primary authority to ensure its representing the fourth pillar of quality shipping compliance across the Indian maritime alongside SOLAS, STCW, and MARPOL. It sector. DG Shipping enforces the convention establishes a comprehensive set of basic through: maritime labour principles and rights, Regular Inspections and Audits: significantly simplifying international maritime Conducting thorough inspections of labour standards and obligations.The MLC Indian-flagged vessels to verify consolidates numerous existing maritime labour compliance with MLC standards. instruments, entering into force on 20 August Issuance of Maritime Labour Certificates: 2013. Its strong enforcement regime, backed by Certifying vessels that meet compliance a rigorous certification and verification system, standards, which are essential for ensures global and uniform compliance, international port clearances. benefitting seafarers, shipowners, and maritime Grievance Redressal Framework: administrations alike. Website: Establishing clear channels for seafarers https://www.ilo.org/international-labour- to raise and resolve issues related to standards/maritime-labour-convention-2006 working conditions, wages, or other grievances. RPSL Regulation and Oversight: Strict oversight of Recruitment and Placement Service Licenses (RPSLs) to prevent Source: Anglo-Eastern Ship Management (India) Pvt Ltd exploitation in recruitment. Capacity Building and Training: Regular Benefits for Seafarers: training for shipowners, seafarers, and Fair Employment Agreements: Contracts maritime officers to enhance awareness clearly outlining employment terms, and compliance with MLC obligations. wages, and benefits. Safe and Secure Work Environment: Rigorous standards for onboard living conditions, medical care, sanitation, and accommodation. Protection and Welfare: Clear protocols for repatriation, compensation for accidents or illnesses, and grievance redressal mechanisms. Social Security and Welfare: Access to Source: Bernhard Schulte Shipmanagement comprehensive social security protections. By aligning its domestic maritime framework Transparent Recruitment: Fair and ethical with the MLC, DG Shipping ensures that Indian recruitment processes through regulated seafarers benefit from globally recognized recruitment and placement agencies labour standards, promoting fairness, safety, and (RPSL). dignity at sea. 26Global Alignment: Incorporating the 2025 Amendments to MLC, 2006 6. Enhanced Medical Training Standards Medical training must now reflect updated India remains closely aligned with the international guides, including the International Labour Organization’s evolving International Medical Guide for Seafarers standards. In June 2025, the 113th Session of and Fishers. the International Labour Conference (ILC) adopted a comprehensive set of amendments to 7. Violence and Harassment Protections the Code of MLC, 2006. These amendments Extensive amendments now require mark a significant advancement in the global shipowners and states to address violence, maritime labour framework and are summarised harassment, and sexual assault at sea, below: ensure reporting mechanisms, and provide 1. Non-Discriminatory Repatriation menstrual hygiene products onboard. These A new provision mandates repatriation are aligned with the ILO Violence and without discrimination based on nationality Harassment Convention, 2019 (No. 190) or flag State, thereby reinforcing universal rights for all seafarers. 2. Shore Leave Without Visa Restrictions Seafarers are now entitled to shore leave without needing visas or special permits, unless public health, safety, or order are compromised. Authorities must provide written reasons for denial upon request. 3. Seafarers as Key Workers All ILO members are required to officially designate seafarers as key workers, ensuring unhindered access to repatriation, medical care, and crew changes. 4. Fair Treatment in Marine Casualties New guidelines reinforce due process and consular protection for detained seafarers and incorporate IMO standards for marine casualty investigations. 5. Cost of Repatriation Expanded definitions ensure that shipowners must cover travel, food, accommodation, luggage transport, and medical expenses until seafarers are fit to travel. 27 6002 CLM fo edoc eht ot stnemdnemA Source: Dockendale Ship Management FZCO photo repositoryUnited Nations Convention on the Law of the Sea The United Nations Convention on the Law of the Sea (UNCLOS), often referred to as the constitution of the oceans, is a comprehensive legal framework governing all aspects of ocean space. It defines nations' rights and responsibilities regarding the use of the world’s seas, including navigation, resource exploitation, environmental protection, and maritime boundaries. UNCLOS entered into force in 1994 and is the foundational treaty for maritime governance. It codifies long-established customary maritime laws and has significantly shaped modern international maritime practices, especially through mechanisms like the establishment of the Exclusive Economic Zone (EEZ), territorial seas, and the rights of innocent passage. Find Below their relevance to Seafarer’s Ecosystem. Website: https://www.un.org/depts/los/convention_agreements/texts/unclos/unclos_e.pdf 1.Rights of Innocent Passage and Freedom of Navigation Ensures that ships (and thus seafarers onboard) can move through territorial seas or international waters without obstruction, as long as they comply with international law. Article 19 prohibits activities like fishing, surveillance, or pollution during innocent passage, affecting the duties and limitations for seafarers while in foreign territorial seas. 2.Jurisdiction and Law Enforcement Defines when a coastal state can exercise criminal or civil jurisdiction over incidents onboard foreign ships (Articles 27 & 28). This matters if a seafarer is involved in a legal incident in another country’s territorial sea. It also governs procedures for dealing with crimes, disputes, or labor violations committed at sea. 3.Dispute Resolution In cases where seafarers’ rights might be affected due to flag state vs. port state conflicts, UNCLOS lays down dispute resolution mechanisms, including the International Tribunal for the Law of the Sea (ITLOS). Source: Anglo-Eastern Ship Management (India) Pvt Ltd 28International Transport Workers’ Federation The International Transport Workers’ Federation (ITF) plays a pivotal role in safeguarding the rights and welfare of seafarers globally. It is a global union federation of transport workers' trade unions, active in over 150 countries, and a key stakeholder in ensuring compliance with labour rights at sea. A significant area of ITF’s involvement pertains to cases of abandonment of seafarers. In line with Regulation 2.5.2 of the Maritime Labour Convention (MLC), 2006, abandonment is defined to occur when a shipowner: Fails to cover the cost of repatriation, or Leaves the seafarer without necessary maintenance or support, or Source: Dockendale Ship Management FZCO photo repository Unilaterally severs ties with the seafarer, including non-payment of wages for two When such cases are identified, the ITF months or more. Seafarers’ Support Team, shares verified Website: https://www.itfseafarers.org/en information and case details directly with the Crew Branch. This partnership ensures a swift response from Indian authorities, coordinated repatriation efforts, and the enforcement of responsibilities by Indian RPSL agencies or foreign employers. Crew Branch in coordination with its global network of Inspectors, actively works to: Repatriate abandoned crew, Recover unpaid wages, and Support seafarers with food, shelter, and legal aid wherever necessary. To ensure transparency and systemic tracking, all abandonment cases by ITF are also uploaded to the ILO’s global Abandonment of Seafarers database. This database includes cases reported not only by ITF, but also by national governments and other international bodies. Through this strong alignment with the ITF, the DGS is able to uphold the principles of the MLC, expedite crisis response, and maintain India’s Source: Dockendale Ship Management FZCO photo repository standing as a responsible maritime nation committed to seafarer welfare. 29Seafarers' Unions & Associations Coordination The Directorate General of Shipping (DGS), as the Coordination Framework with DGS: apex regulatory authority for Indian seafarers, DGS conducts regular tripartite actively collaborates with registered seafarers’ consultations involving: unions to safeguard labour rights, ensure DGS welfare, and facilitate coordinated grievance redressal. These unions play a vital role in representing seafarers’ voices and complement the Crew Branch’s outreach and policy implementation efforts. Prominent recognized unions/ associations include: Union Employers National Union of Seafarers of India (NUSI) representatives Shipowners/RPSL companies Maritime Union of India (MUI) Forward Seamen's Union of India (FSUI) These are held in compliance with ILO’s Maritime Labour Convention (MLC), 2006 Indian Seafarers Federation (ISF) which mandates dialogue with seafarers’ Indian National Shipowners’ Association (INSA) organizations for: Indian Coastal Conference Shipping Setting minimum standards of welfare. Association(ICCSA) Reporting MLC non-compliance. Maritime Association of Shipowners, Ship Drafting repatriation and Managers and Agents (MASSA) compensation guidelines. The Foreign Ship-owners Representatives and Ship Managers Association (FOSMA) Challenges and Way Forward: International Seafarers‘ Welfare and Assistance Challenges: Multiple smaller unions remain Network (ISWAN) unregulated or inactive, leading to fragmentation. Role and Recognition of Seafarers' Unions: Limited awareness among young seafarers about union affiliation benefits. DGS recognizes multiple registered Some unions lack digital infrastructure for maritime trade unions operating under the case management and real-time Trade Unions Act, 1926. reporting. These unions are engaged in: Wage negotiation and collective Way Forward: bargaining under IBF (International DGS to notify standard operating Bargaining Forum) agreements. procedures for union registration, Legal and welfare representation for conduct, and engagement. seafarers in cases of death, injury, Encourage digital integration of registered abandonment, and unfair dismissal. unions with the DGS grievance redressal Dispute resolution and mediation portal. between RPSL companies and aggrieved seafarers. 30Details of the Unions/ Associations National Union of Seafarers of India (NUSI) Indian Coastal Conference Shipping Website: https://nusiitf.in/ Association(ICCSA) Address: NUSI ITF Trust for Indian Seafarers Website: https://iccsa.in/ 5th Floor, 'Samudraseema", Plot No. 329, TPS Address: ICC Shipping Association, 204, III, Dr BR Ambedkar Road, Bandra (West), Wellington Business Park 1, Near Marol Naka Mumbai, Maharashtra 400050 Metro Station, Andheri-Kurla Road Telephone: 022 2600 6147 Andheri (E), Mumbai 400059 Maritime Union of India (MUI) Telephone: +91 22 28510444 Website: https://maritimeunionofindia.com/ Maritime Association of Shipowners, Ship Address: Udyog Bhavan, 4th floor, Managers and Agents (MASSA) 29 Walchand Hirachand Marg, Website: https://massa.in.net/ Ballard Estate, Mumbai 400 001. Address: Unit No.301, 3rd Floor, B-Wing, Telephone: (91-22) 3522 0466, 3522 0716, 3522 Kanakia Wallstreet, Chakala, Andheri Kurla 1178, 3522 1336 Road, Andheri (East), Mumbai 400 09 Forward Seamen's Union of India (FSUI) Telephone: 022 40642400 Website: https://www.fsui.org/ Foreign Ship-owners Representatives and Ship Address: 101, Usha Sadna Flat No.3, 2nd Floor Managers Association (FOSMA) Bora bazar Street, Mumbai- 400001 Website: https://fosma.net/ Telephone: +91-22-22692858 Address:102A, Fulcrum, Sahar Road, Andheri Sailor's Union of India (East) Mumbai – 400099 Website: https://www.suiindia.org/ Telephone: +91-22-68160000 Address: Sailors’ Union of India (SUI-BMS) International Seafarers‘ Welfare and office No.36, 2nd Floor, 277, Hansraj Damodar Assistance Network (ISWAN) building, Shahid Bhagat Singh Rd, Ballard Website: https://www.iswan.org.uk/ Estate, Fort, Mumbai, Maharashtra 400001 Address: 4th Floor, Silverstream House Telephone: +91 022 22630998 45 Fitzroy Street, Fitzrovia London, W1T 6EB Indian National Shipowners’ Association United Kingdom (INSA) Telephone: +44 (0) 300 012 4279 Website: https://insa.in/ Address: 22 Maker Tower-F, 2nd Floor, Cuffe Parade, Mumbai - 400 005, India. Telephone: +91 22 4160 1160 31Institutional Ecosystem Issuing Continuous Discharge Certificates The Directorate General of Shipping (DG (CDC), Seafarers Identity Documents (SID), Shipping), through its field offices and and Certificates of Competency (CoC) for institutional ecosystem, ensures robust cooks. enforcement and operational support to the Crew Investigating deaths or missing seafarer Branch. The following key offices play a vital role cases onboard Indian flag vessels. in seafarer management, welfare enforcement, Administering welfare fee collection and certification, engagement, grievance handling, statutory compliance related to crew and legal compliance: documentation. Seamen’s Employment Offices (DSEO) Verification of documentation for seafarers’ identity and competency. The DSEOs in Mumbai, Chennai, and Kolkata are Liaison with the Crew Branch during crisis tasked with regulating the employment of Indian events such as death or abandonment. seafarers and monitoring the functioning of Coordination in joint inspections and Recruitment and Placement Services (RPS). enforcement drives, especially for Their responsibilities include: compliance and certification cases. Issuing and renewing RPS licenses and Mercantile Marine Departments (MMDs) maintaining a central database of licensed agencies. The MMDs act as the regional arms of DG Recording complaints on working and living Shipping and play a critical role in: conditions onboard. Conducting ship inspections for crew-related Triggering repatriation action and utilizing compliance under MLC, STCW, and safety bank guarantees in cases of seafarer codes. abandonment. Administering oral exams and issuing Referring critical complaints to the Advisory competency certificates. Board for further action. Supporting the Crew Branch with data, Authorizing placement of technicians on regional trends, enforcement status, and foreign flag vessels. technical inspections. These offices are directly linked with the Crew Coordinating investigations during casualties Branch for operational coordination and and supporting audit or compliance checks. grievance escalation, especially in cases involving repatriation and licensing disputes. Directorate General Communication (DG COMM) Government Shipping Office (GSO) The DG COMM operates the national helpline 24 The GSOs, headed by Shipping Masters, handle by 7, handles real-time casualties, crisis and the official engagement and discharge of grievance intake via calls, WhatsApp, and email, seafarers and issue essential documents like and maintains a centralized tracking system for CDCs and BSIDs. Their roles include: follow-up. They: Facilitating legal sign-on/sign-off of Escalate them to the respective DSEO or seafarers. other departments. Resolving employment disputes under the Ensure direct communication with seafarers Merchant Shipping Act. in distress and maintain regular updates to the Crew Branch. 32Allied Office Contact Details OFFICE TELEPHONE EMAIL Seamens Employment 022-22692984/85 dirseo-dgs@gov.in office, Mumbai Seamens Employment 033-2223-0248/69 , 033- seo.kol-ship@gov.in office, Kolkata 2223-0336 Seamens Employment 044-25255552 dseo.chn@gmail.com office, Chennai Government Shipping 022-22697971-72 sm-mum-ship@gov.in Office, Mumbai 022-22693053 Government Shipping 0288-2754693 sm-kol-ship@gov.in Office, Kolkata 0288-2753693 Government Shipping 044-25255552 sm-chn-ship@gov.in Office, Chennai 022-2203 9881/ 2203 MMD Mumbai mumbai@mmd.gov.in 9883/9981/9781 goammd@gmail.com MMD Goa 0832-2520617 sic-mmd.goa@gov.in mmdnoida-exam- ship@gov.in MMD Noida 0120-2420742 exame.noida- mmd@gov.in 044-25255555/ MMD Chennai chennai-mmd@gov.in 044-25233336 MMD Tuticorin 0461-2352872 mail.ttn-mmd@gov.in 33Allied Office Contact Details OFFICE TELEPHONE EMAIL 0891-2954148/2525475/ MMD Visakhapatnam sic.vizag-mmd@gov.in 2729431 02836-297015 / MMD Kandla kandla-mmd@gov.in 02836-297127/28 MMD Jamnagar 0288-2752873 jamnagar-mmd@gov.in MMD Kochi 0484-2587033 po.mmd-ker@gov.in MMD Mangalore 0824-2400430/2407572 mlr-sicmmd@gov.in MMD Kolkata 033-2223 0236/37/38/0229 pommd.kol-wb@gov.in MMD Port Blair 03192-232530 mmd.portblair@gov.in MMD Haldia 03224 - 252323 / 252968 mmdhaldia@gmail.com MMD Paradip 06722 - 220053 paradip-sicmmd@gov.in 345 CREW PROCESSES At the heart of India’s maritime workforce lies a complex yet dynamic ecosystem of regulatory, operational, and welfare mechanisms collectively referred to as Crew Processes. These processes are the backbone of how the Directorate General of Shipping (DGS) governs, protects, and empowers over five lakh Indian seafarers across the globe. From ensuring ethical recruitment through the RPSL system to upholding international conventions like the Maritime Labour Convention (MLC) and STCW standards, every element of this framework is designed with the seafarer in mind. The Crew Branch, functioning under the Administration Wing of DGS, plays a pivotal role in harmonizing policy enforcement with real-time operational responsiveness. This includes the monitoring of recruitment agencies, oversight of training institutions, enforcement of grievance redressal protocols, and coordination of welfare schemes through bodies like the Seafarers Welfare Fund Society. As maritime practices evolve and international obligations grow more complex, the Crew Branch continues to adapt its systems digitizing records, strengthening inspections, integrating welfare initiatives, and refining crisis management protocols. This section provides an in-depth look at the major pillars of Crew Processes, showcasing the regulations, standards, and institutional linkages that collectively ensure the dignity, rights, and career progression of Indian seafarers worldwide. 3501 Regulatory standards and Enforcement in Crew MS Notice Framework Dedicated Grievance Redressal Helpline Introduces a 24x7 Seafarer Helpline managed by DGS and supported by ISWAN. The notice mandates: Publicizing helpline numbers via DG Shipping’s website, RPSL offices, and shipboard notice boards. Ensuring access to support in cases of abandonment, non-payment, or abuse. Designating helpline escalation officers for timely response. 36 4202 fo 1 ecitoN SM Mandatory Display of Emergency Contact Information Requires all Indian-flagged vessels and vessels employing Indian seafarers through RPSL agencies to display: Contact details of DGS, ISWAN, Embassy/Mission, and onboard grievance officers. The helpline must be available in English and the vernacular of the crew. 4202 fo 2 ecitoN SM Enhanced E-Grievance Portal Functionality Outlines improvements to the DGS E- Grievance portal, including: Seafarer login with INDOS and OTP- based authentication. Pre-filled complaint forms and grievance category tagging. Auto-escalation to higher authorities if no response within defined timelines. 4202 fo 3 ecitoN SM Standard Reporting Format for Seafarer Deaths Prescribes a uniform template to be used by all shipowners and RPSL agencies in case of: Onboard or shore-based deaths Reporting medical cause, nature of employment, and insurance claim status Submitting the report to DGS within 72 hours 4202 fo 4 ecitoN SM 4202 fo 5 ecitoN SM SOP for Handling Missing Seafarer Cases Defines the responsibilities of: Shipowners, RPSL, Port Authorities, Indian Missions, and DG Shipping Time-bound notifications, coordination with police, insurance, and consular liaison Timelines for Compensation Disbursal Mandates: Compensation must be paid within 30 days of death/injury with 12% annual interest for delays Includes interim payments and coordination with insurers 4202 fo 6 ecitoN SM Mandatory Medical Reporting Format Introduces a standard medical case report format for documenting: Illness or injury onboard Diagnosis, treatment, medication, and referral records 4202 fo 7 ecitoN SM4202 fo 9 ecitoN SM Guidelines for Onboard Mental Health Support Requires shipowners and RPSL agencies to: Organize mental health awareness sessions Provide access to counselling services onboard and during post-disembarkation Train senior crew in basic psychosocial care 4202 fo 01 ecitoN SM Penal Actions for Fraudulent Practices by RPSL Agencies and Seafarers Cracks down on: Use of fake sea-time certificates or forged CoCs by seafarers Misrepresentation by RPSL agencies or sub-agents Provides for suspension/cancellation of licenses and blacklisting Addendum to MS Notice 2 of 2018 on Non- Seafarer Placement Clarifies: RPSL license is only valid for placing “seafarers” as defined under MLC Placement of hotel, retail, or other non- seafarer staff requires separate permission. 4202 fo 21 ecitoN SM Centralized Coordination of Compensation Directs RPSL agencies and shipowners to: Coordinate with SWFS, insurance firms, and port authorities Report pending cases to a central compensation monitoring cell at DGS 37 4202 fo 8 ecitoN SM Mandatory Onboard Display of Helplines Mandates onboard posters for: DG Shipping ISWAN Indian embassies Maritime welfare contact points 4202 fo 11 ecitoN SM Source: Dockendale Ship Management FZCO photo repositoryMLC Compliance Board Seafarers operate in challenging and often The MLC Compliance Board comprises a isolated environments, where swift and fair Chairperson—typically a senior officer from DGS grievance resolution can make a critical —and members drawn from recognised seafarer difference to their safety, dignity, and welfare. To unions, RPSL agencies or shipping companies, uphold their rights and address work-related welfare NGOs (e.g., ISWAN). This diverse concerns, India has institutionalized dedicated composition ensures that both regulatory legal and operational mechanisms. Chief among oversight and ground-level seafarer these is the Maritime Labour Convention (MLC) representation are incorporated in decision- Compliance Board—an apex forum committed to making. seafarer justice—and the suite of Merchant Shipping (MS) Notices that bolster procedural Over the course of the year, more than 20 and regulatory clarity across the seafaring meetings have been held with the MLC ecosystem. Compliance Board, during which the Crew Branch presents updates on various crew-related The MLC Compliance Board was constituted processes, policies, and reforms. These sessions under Regulation 5.1.5 of the MLC, 2006, which offer a critical platform for the Board to review mandates each member state to provide an ongoing initiatives, provide recommendations, effective complaint mechanism for seafarers to and share formal opinions on any proposed raise issues related to working and living policy changes or welfare measures that affect conditions onboard vessels. India Indian seafarers. To complement the MLC operationalized this mechanism via DGS Order framework, the Crew Branch issued a No. 13 of 2024. The Board serves as the highest comprehensive suite of MS Notices in 2024 to statutory forum to act as an advisory board for address key aspects of seafarer welfare, all aspects related to MLC 2006. It embodies compliance, and transparency. India’s commitment to upholding international labour standards and ensures accountability from all maritime stakeholders. The Board is mandated to hear and adjudicate unresolved complaints related to wage disputes, contract violations, repatriation delays, abandonment, and substandard working or living conditions. Functioning as a quasi-judicial forum, it is capable of recommending penalties or corrective action to the Directorate General of Shipping while ensuring that the principles of natural justice and seafarer welfare are embedded in every decision. Source: Dockendale Ship Management FZCO photo repository 38The MLC Compliance Board plays a quasi- judicial and advisory role, ensuring accountability across the recruitment, placement, and working conditions of seafarers. Its key responsibilities include: Reviewing the Merchant Shipping (Maritime Labour) Rules, 2016 and the Merchant Shipping (Recruitment and Placement of Seafarers) Rules, 2016 to ensure the recruitment and placement of seafarers adhere to international standards set forth by the MLC 2006 standards, thus safeguarding the rights and welfare of seafarers in the maritime industry. Reviewing RPSL agency inspections and approval processes, recommending improvements to monitoring frameworks and inspection protocols. Advising on policy reforms related to Maritime Labour Rules (2016) and Recruitment and Placement of Seafarers Rules (2016), ensuring their alignment with MLC 2006. Evaluating Comprehensive Inspection Programmes (CIP) reviews and suggesting structural reforms to strengthen regulatory enforcement. Reviewing recommendations of the inspecting authority for the initial approval of RPS agencies and advising the Directorate Seafarers’ Employment Office (DSEO) on the way forward. seitilibisnopseR dna seloR Multiple MS Notices reinforce and enhance the Board’s mandate: - MS Notice 3 of 2024: Strengthens the grievance portal’s connectivity to the MLC Board by enabling escalation after response deadlines lapse. MS Notice 6 of 2024: Routes compensation-related complaints through this Board for speedy direction in case of delays beyond 30 days. MS Notice 11 of 2024: Enables the Board to examine fraudulent practices by RPSL agencies or crew and recommend blacklisting or suspension. MS Notice 10 of 2024: Empowers the Board to review workplace conditions in mental health-related grievances. Together, these rules and frameworks not only elevate India’s compliance with ILO conventions but also build trust among Indian seafarers by offering them an independent forum to voice complaints. As of June 2025, more than 20 MLC Board meetings have been conducted, and minutes for each of these meetings have been meticulously documented, serving as an important institutional record of deliberations and actions taken. 39 MS Notice Integration Source: Bernhard Schulte Shipmanagement Source: Bernhard Schulte ShipmanagementRecruitment and Placement Services License In the professional journey of an Indian seafarer, Verifying the credentials of both seafarer the first and most crucial step is often mediated and ship owner, including alignment with through a Recruitment and Placement Services flag state laws and international License (RPSL) agency. These agencies are the conventions. formal, regulated bridge between seafarers and Guaranteeing repatriation in cases of their employers whether Indian or foreign ship abandonment, injury, or death, with owners. For seafarers, the presence of a licensed support from bank guarantees and intermediary is not just a procedural requirement mandatory welfare contributions. but a safeguard that protects their employment Prohibiting the collection of recruitment rights, welfare, and legal recourse across the fees from seafarers to uphold the high seas. principle of fair employment. Addressing grievances and providing RPSL agencies operate under licenses issued by timely resolution of complaints filed by or the Directorate General of Shipping (DGS) and on behalf of the seafarer. are the only entities legally permitted to recruit Extending emergency support, especially and place Indian seafarers aboard ships. Their during crises, with empathy and diligence role goes beyond recruitment, it is rooted in toward both seafarers and their families. accountability and legal responsibility, forming the backbone of India's maritime labour Reinforcing Accountability and Seafarer Welfare governance framework. RPSL agencies are not just recruiters—they This licensing mechanism was introduced serve as institutional custodians of trust and through the Merchant Shipping (Recruitment and transparency in the maritime employment Placement of Seafarers) Rules, 2016, in response landscape. to longstanding concerns over unregulated The DGS mandates each agency to: recruitment, exploitation, and abandonment. The objective was clear: ensure that only vetted, Submit monthly reports, transparent, and compliant agencies operate in Display their license details publicly, the sector, creating a protective and disciplined Undergo annual inspections, and environment for Indian seafarers. Adhere to guidelines on data protection, due diligence, and grievance redressal. Core Functions of RPS Agencies: Every RPSL agency holds direct In the event of incidents such as injury, death, or responsibilities that significantly influence the disappearance of a seafarer, the agency is safety, dignity, and employment continuity of required to notify DGS within 24–48 hours, the seafarer. Their core functions include: ensuring immediate intervention. Maintaining comprehensive employment Furthermore, for every seafarer deployed on a records of all recruited seafarers. foreign-flag vessel, the agency must contribute Ensuring full transparency regarding ₹6,000 annually to the Seafarers Welfare Fund employment contracts and obligations Society (SWFS). This fund enables emergency before and after signing. assistance and broader welfare programs, reinforcing the agency’s long-term accountability to the seafarer community. 40Continuous Monitoring and Enforcement by Crew Branch To ensure full compliance and safeguard seafarer interests, the Crew Branch of the Directorate General of Shipping oversees the monitoring and enforcement of RPSL regulations. This includes conducting regular inspections, reviewing agency performance, and ensuring adherence to RPSL rules and MS Notices. 3 6 48 26 97 12 RPSL Agencies had their 2 online privileges blocked Seafarers Surprise Fraudulent means Abandoned Bank Guarantee Violation of recruited beyond Inspections of employment Seafarers/ vessels issues RPSL rules vessel capacity A significant example of this enforcement occurred on 10th May 2025, when the Crew Branch blocked the online privileges of 97 RPSL agencies. These agencies were found to be in violation of regulatory norms, including over-recruitment beyond vessel capacity, fraudulent recruitment practices, and involvement in abandonment cases. Blocking online privileges acts as a preventive step—restricting new sign-ons while allowing the safe sign-off of existing crew—pending investigation outcomes and issuance of Show Cause Notices. Why RPSL Matters to Every Seafarer? For Indian seafarers, choosing a licensed RPSL agency means gaining a legal shield that covers every phase of their maritime career. From recruitment and documentation to dispute resolution and emergency support, the RPSL framework ensures that seafarers have recourse, protection, and support. Unlicensed recruitment remains strictly prohibited. Seafarers are strongly encouraged to verify the license status of any agency through the official DGS portal. Engaging with unauthorized agents not only jeopardizes their employment prospects but exposes them to legal, financial, and safety risks— with no assured recourse for recovery or repatriation. 41Merchant Shipping (Recruitment and Placement of Seafarers) Rules, 2016 Recruitment and placement of Indian seafarers responsibilities of such owner regardless of shall be in accordance with the rules made under whether any other organizations or persons the Merchant Shipping Act, 1958. Merchant fulfil certain duties or responsibilities on behalf Shipping (Recruitment and Placement of of the ship owner. Seafarers) Rules, 2016 was promulgated on 15 Rule 5(1)(a) Feb 2016. RPS shall maintain an up-to-date record of all 1.These rules apply to the seafarers recruited seafarers recruited or placed through it, which through licensed recruitment and placement shall be available for an inspection by the services. inspecting authority, as and when required. 2.They also apply to the Indian ship owners who are recruiting seafarers for any other RULE 5(1)(b) employers, including recruitment for the RPS shall ensure that its management and staff foreign flag ships: Provided that nothing in are adequately trained and have relevant these rules shall apply to the seafarers who knowledge of the maritime industry to the seek any employment through unlicensed extent of the duties assigned to them in this entities or any employment directly with the context foreign ship owners or employers. Rule 5(1)(c) RPS shall ensure that seafarers recruited or Rule 4 placed by it are informed of their rights and No person shall, directly or indirectly, carry on duties under their employment agreements, the business, in India, of recruitment and prior to or in the process of their engagement Placement of any seafarer on behalf of an and that proper arrangements are made for employer or ship owner of Indian or foreign such seafarers to examine their employment ship, unless it is registered and licensed under agreements before and after they are signed these rules. on and also that they are provided with copies of the said agreements. Recruitment and placement service means any person, company, institution, agency or other RULE 5(1)(d) organization, in the public or private sector, RPS shall verify that seafarers recruited or which is engaged in recruiting seafarers on placed by them are qualified and hold the behalf of employers or placing seafarers with documents necessary for the jobs concerned, employers. and that the seafarers’ employment Ship owner means agreements are in accordance with the (a) the owner of the ship registered under the applicable flag State laws and regulations and Act as an Indian flag ship; and any collective bargaining agreement that forms (b) any organization or any person such as a part of their employment agreements. manager, agent or bareboat charterer, other than the Indian flag ship, who has assumed the responsibility for the operation of the ship from such owner and who or which, on assuming such responsibility takes over all the duties and 42Rule 5(1)(e) RULE 5(1)(j) RPS shall ensure that any incident or casualty RPS shall ensure, as far as practicable, that on-board causing injury (excluding minor the ship owner has the means to protect such injuries) or death, disappearance, loss seafarers from being stranded in a port; and in overboard or homicide by or of an Indian such an event shall make adequate provisions National, is reported to the Director-General, at for the repatriation of a stranded seafarer the earliest and not later than twenty- four along with his maintenance and required hours of the receipt of such information emergency medical assistance prior to repatriation and the transportation of the Rule 5(1)(k) mortal remains of a seafarer in the event of RPS shall develop and maintain operational his death, and it shall also furnish a bank practices to verify the seafarers’ medical guarantee to cover the cost of repatriation of examination, identity documents and such the seafarer in an event of his abandonment other items as may be required for seafarers and being stranded. to gain an employment RULE 5(1)(f) RULE 5(1)(l) RPS shall examine promptly and adequately RPS shall ensure with due regard to the right to and respond to any complaint concerning its privacy & need to protect confidentiality, full & activities and inform the Director-General about complete records of the seafarers covered by any unresolved complaint. their RPS, which should include but not be limited to (i) the seafarers’ qualifications; (ii) Rule 5(1)(g) record of employment; (iii) personal data RPS shall establish a system of protection, by relevant to employment; and (iv) medical data way of a bank guarantee to compensate relevant to employment. seafarers for any monetary loss that they may Rule 5(1)(m) incur as a result of the failure of a recruitment RPS shall maintain up-to-date lists of the and placement service and the relevant ship ships, owned by the ship owners for which the owner under the seafarers employment recruitment and placement service provides agreement to meet its obligation to them. seafarers and ensure that there are RULE 5(1)(h) reasonable means by which the ships can be RPS shall ensure that no means or mechanism contacted in an emergency, at all hours. or lists are used to prevent or deter seafarers RULE 5(1)(n) from gaining an employment for which they are RPS shall ensure that seafarers are not subject qualified. to exploitation by their personnel with regard to Rule 5(1)(i) offer of engagement on particular ships or by RPS shall ensure that no fees or other charges particular companies. is borne, directly or indirectly, in whole or in Rule 5(1)(o) part, by the seafarer, other than the cost to the RPS shall put in place the procedures to seafarers in obtaining a medical certificates, prevent the opportunities for exploitation of seafarer’s book and passport or other similar seafarers arising from the issue of joining personal travel documents, provided that the advances or any other financial transaction cost of visa, and charges for pre-sign on and between the ship owner and the seafarer post - sign off medical examination, wherever which are handled by the recruitment and required, shall be borne by the ship owner placement service 43RULE 5(1)(p) RULE 5(1)(w) RPS shall clearly publicize cost, if any, which RPS shall endeavor that the death seafarer is expected to bear in the recruitment compensation or disability compensation are process paid by the ship owner without undue delay. Rule 5(1)(q) Rule 5(1)(x) RPS shall ensure that the seafarers are RPS shall ensure that a copy of the licence informed of any particular condition granted under these rules is prominently applicable to the jobs for which they are to be displayed at the premises of the RPS at a engaged and of the particular ship owners place accessible to public. policies relating to their employment. RULE 5(1)(r) RULE 5(1)(y) RPS shall ensure that the seafarers are RPS shall ensure that the number, date of issue informed of any particular condition applicable and the validity period, of the license are to the jobs for which they are to be engaged mentioned in all of their advertisements and of the particular ship owners policies published and the license number is mentioned relating to their employment in all its communications. Rule 5(1)(s) Rule 5(1)(z) RPS shall ensure that all mandatory RPS shall ensure that it sends the reminder to certificates and documents submitted for the Director for its annual inspection, three employment are up to date and have not been months before its due date and be prepared fraudulently obtained and that employment for the same. references are verified. RULE 5(1)(t) RULE 6(1) RPS shall ensure that requests for information Welfare contribution to Seafarers Welfare Fund or advice by families of seafarers while the Society shall be paid by fifteenth of the month seafarers are at sea are dealt with promptly and following the end of every quarter. sympathetically and at no cost to the seafarers. The Merchant Shipping (Recruitment and Rule 5(1)(u) Placement of Seafarers) Rules, 2016, form the RPS shall verify that the labour conditions on cornerstone of India’s regulatory framework for ships where seafarers are placed are in ethical and transparent recruitment in the conformity with applicable collective maritime sector. Through rigorous licensing, bargaining agreements concluded between a structured inspections, and digital integration of ship owner and a representative seafarer's RPS workflows, the Crew Branch has organization. significantly advanced the accountability of RULE 5(1)(v) RPSL agencies.As India positions itself as a RPS shall ensure that the terms and conditions global maritime leader, robust enforcement of of employment to seafarers comply with RPSL regulations will remain central to applicable laws or regulations or collective maintaining international credibility and bargaining agreements. safeguarding the future of Indian seafarers. 44Seafarers' Rights Seafarers operate in one of the most challenging 2. Rights under Seafarers Employment professional environments, often far from home Agreement (SEA) and Collective Bargaining and across international jurisdictions. Ensuring Agreements (CBA) that their legal, contractual, and humanitarian Every seafarer must be issued a clear, legally rights are upheld is central to building a just, enforceable employment contract that: secure, and sustainable maritime ecosystem. For States contract duration, wage structure, Indian seafarers, these protections are codified and rest hours (max 48 hours/week as per under international conventions, domestic ILO) regulations, and institutional mechanisms led by Defines overtime rates (minimum 1.25x the Directorate General of Shipping (DGS). The basic wage) recognition and enforcement of these rights not Provides minimum 30 days paid leave per only guarantee dignity and justice at sea but also year enhance India’s maritime reputation globally. Ensures repatriation costs are borne by the shipowner India, as a signatory to the Maritime Labour Prohibits withholding or retention of Convention (MLC), 2006, upholds the legal, wages contractual, and humanitarian rights of its Separately itemizes basic pay, overtime, seafarers through statutory regulations, and leave entitlements collective agreements, and enforcement Additionally, CBAs cover: mechanisms. The Directorate General of Death, disability, or abandonment Shipping (DGS) actively promotes awareness of compensation these rights through educational initiatives such Rights during vessel loss, termination, or as the Sea-ries and operationalizes protections repatriation via legal instruments. 1. Legal and Fundamental Rights under MLC, 3. Compensation Rights (Death, Disability, 2006 Abandonment) Seafarers are entitled to: Seafarers or their next of kin (NoK) are Freedom of association and collective entitled to compensation for: bargaining Death or long-term disability under CBA Freedom from forced labour (voluntary and MS Rules employment with fair compensation) Interim payments in prolonged disability Non-discrimination in employment cases (irrespective of gender, religion, Claims made directly to the company or nationality, or beliefs) escalated to DGS if delayed Regulated working hours and rest hours Exclusions: Compensation may be denied Access to medical care, welfare in cases of suicide (with evidence), schemes, and social protection undisclosed pre-existing illness, or non- Decent onboard accommodation and occupational diseases. food standards 454. Rights in Cases of Abandonment 6. Rights When Vessel is Detained or Arrested Abroad Warning signs of abandonment include: Delayed salaries, no food/water supply, If detained for illegal cargo, narcotics, or fuel shortages, or communication cut-off geopolitical issues: If abandoned: ->DGS, through the Indian Embassy/MEA, With valid P&I insurance: Master should ensures: invoke MLC’s financial security system for Consular access and legal support unpaid wages (up to 4 months) and Food, water, and accommodation repatriation. assistance Without valid P&I: Seafarer may arrest the Diplomatic efforts for repatriation vessel under maritime lien laws with help If seafarers are jailed abroad: from unions, ITF, Indian missions, or Indian missions intervene legally and lawyers. diplomatically Shipowners/RPSL are directed to arrange legal defense 5. Rights of Next of Kin (NoK) for Missing Repatriation and welfare continue till Seafarers judicial closure In case of a missing seafarer: SAR (Search and Rescue) operations are The DG Shipping, through statutory frameworks, initiated grievance platforms, and international If found deceased: Post-mortem, coordination, ensures that seafarers’ dignity, repatriation, and P&I-based compensation safety, legal rights, and well-being are protected. follow The Crew Branch, in collaboration with national If not found: Based on investigation, and global stakeholders, plays a critical role in Presumed Death Certificate (PDC) is upholding these rights, addressing violations, issued by DGS enabling NoK to claim and supporting seafarers through difficult insurance and compensation situations such as abandonment, death, detention, and repatriation. Source: Bernhard Schulte Shipmanagement 46Seafarer’s Model Code of Conduct India’s maritime strength is rooted not only in Equal Opportunity its fleet and infrastructure, but in the values that govern its seafarers and their employers. In Indian seafaring must reflect the diversity of alignment with national legislation and the nation. Companies are required to uphold international conventions, the Directorate inclusive hiring and workplace practices General of Shipping affirms a comprehensive irrespective of religion, region, gender, age, Code of Conduct for Indian seafarers and orientation, or political belief. Seafarers are stakeholders, reflecting our collective expected to conduct themselves commitment to human dignity, ethical professionally, with mutual respect and zero operations, safety, inclusivity, and sustainability tolerance for bullying or harassment. Diversity across the maritime sector. of thought, individuality, and feedback are valued as critical components of a vibrant Human Rights maritime workforce. Respect for human rights is the foundation of all seafaring activity. The Directorate Training and Development mandates compliance with the UN Guiding Principles on Business and Human Rights and India aspires to produce the most skilled and the ILO’s Declaration on Fundamental future-ready seafarers in the world. Employers Principles and Rights at Work. Every Indian are expected to invest in the continuous seafarer is entitled to fair, safe, and training and upskilling of their crew, discrimination-free working conditions. facilitating both vertical and lateral career Forced labour, imprisonment on board, child growth. With a robust network of DGS- labour, or any form of human trafficking, approved Maritime Training Institutes across including coercion, abduction, or exploitation the country, opportunities are provided for are strictly prohibited and actively combated certifications, vessel-type exposure, and across all maritime operations. Freedom of transitions into shore-based leadership roles. association and collective bargaining are also Structured development pathways are vital to fully supported. sustaining long-term careers at sea and ashore. Health and Safety The maritime sector is a people-centric Social Responsibility industry. The health and safety of seafarers Maritime stakeholders are encouraged to are paramount and regarded as a shared contribute to nation-building and the UN responsibility. Equal emphasis is placed on Sustainable Development Goals (SDGs) physical and mental well-being, with access through community engagement and to medical care, shore-based outreach charitable initiatives. The Directorate services, and compliance with ISO 45001 promotes active collaboration with Occupational Health and Safety Management government bodies, industry associations, standards. Seafarers are expected to uphold NGOs, and civil society to create a socially safety protocols and report any unsafe responsive maritime ecosystem. Seafarers conditions or practices. Employers are and companies are urged to give back to the encouraged to pursue zero-incident goals communities they represent and serve. through regular QHSE-led training and proactive risk mitigation campaigns. 47Environmental Stewardship India’s maritime vision is inseparable from its environmental responsibilities. The Directorate upholds marine protection through education, responsible shipping practices, and adoption of clean fuels and green technologies. Awareness campaigns around reducing plastic use and promoting the 4Rs that is Reduce, Reuse, Recycle, and Rethink, aim to preserve oceanic biodiversity and champion sustainable maritime operations for future generations. Sustainability Sustainability is a non-negotiable pillar of maritime growth. Companies are encouraged to lead the charge on decarbonisation and climate action, working toward carbon-neutral operations. By aligning business models with global climate goals, India’s shipping industry is actively contributing to shaping a sustainable future — environmentally, economically, and socially. 48STCW Compliance Board For Indian seafarers, professional growth and Investigate non-compliance reports global employability hinge upon the credibility of submitted by training institutions, their training, certification, and assessment examiners, or seafarers. systems. To uphold the integrity and Review alleged fraudulent documentation, standardization of these processes, the impersonation, or malpractice in Directorate General of Shipping has competency exams. institutionalized the STCW Compliance Board. Recommend corrective measures or This body plays a pivotal role in ensuring that the penalties such as suspension of rights of seafarers—particularly those related to candidate eligibility, derecognition of fair certification and assessment—are protected MTIs, or disciplinary action against under international and national maritime staff/examiners. conventions. Address grievances regarding oral Its formation was guided by regulatory reforms examinations, simulator assessments, and quality assurance requirements under and result appeals. Chapter I – Regulation I/8 and I/9 of the STCW Convention. This Board is aimed at ensuring Procedural Framework uniform enforcement, grievance handling, and compliance verification in the areas of seafarer The STCW Board operates under a structured training, certification, and competency procedural mechanism: assessments. 1.Complaint/Appeal Submission: By aggrieved seafarer or MTI via DGS online Structure and Composition module. As per official DGS communications: 2.Preliminary Review: By Examination The Board comprises officials from the Branch or Quality Cell. Crew and Examination branches, along 3.Board Hearing: Monthly sittings with with external domain experts and STCW documented proceedings. auditors. 4.Recommendations to DG(S): Final action Includes representatives from recognized advised for implementation. maritime training institutes (MTIs), This mechanism ensures fairness and certifying authorities, and seafarer unions impartiality in resolving technical and (on rotational basis). regulatory disputes in the certification Meets regularly to review grievances, process. training anomalies, fraudulent certification issues, and interpret Strategic Importance compliance ambiguities. Ensures uniform application of training and certification standards across India. Mandate and Scope Helps identify systemic gaps or The STCW Compliance Board is entrusted misconduct in maritime education with the following core responsibilities: delivery. Hear appeals or complaints related to Supports India's international reputation refusal, delay, or anomalies in the for STCW compliance and enhances issuance of CoC, CoP, and endorsements. quality of seafarer certifications issued by Indian authorities. 4902 Grievance Redressal Mechanism In a profession defined by distance, isolation, The Crew Branch of the Directorate General of and high-stakes responsibilities, Indian seafarers Shipping houses a dedicated Grievance often operate far from shore with limited access Redressal Cell, responsible for receiving, to institutional support. To bridge this gap and categorizing, escalating, and disposing uphold the rights and dignity of seafarers, the grievances related to Indian seafarers. The Directorate General of Shipping (DGS) has system caters to complaints received directly via institutionalized a comprehensive Grievance the Online Grievance Redressal Mechanism, Redressal Mechanism. This framework ensures 24x7 Grievance Support unit , as well as those that every Indian seafarer—no matter where in routed through the CPGRAMS of the Government the world they are—is supported by a responsive, of India. transparent, and accessible system to address their concerns. Channels of Grievances : Since its inception in 2011, the mechanism has matured into a structured and integrated platform that spans physical offices, national grievance portals, and a 24x7 digital interface. It is designed not only to resolve individual issues, but to strengthen institutional accountability across the maritime ecosystem. Online Grievance 24x7 Redressal Grievance Mechanism Support unit Centralized Public Grievance Redress and Monitoring System Grievances received broadly pertain to: Abandonment, unpaid wages, or Source: Bernhard Schulte Shipmanagement misconduct by employers Seafarer documentation and certification Why It Matters: Addressing Unique Maritime (e.g., INDOS, CDC, BSID, COC/COP) Challenges Medical neglect, accidents, and The life of a seafarer is shaped by unique repatriation issues challenges—prolonged deployment, limited Disbursement delays under social security access to shore-based services, and complex schemes like SPFO and SWFS employer structures. For Indian seafarers, these Misrepresentation, fraud, or grievance challenges are further compounded when redressal non-compliance by RPSL employed under foreign flags or through third- agencies party intermediaries. In such a scenario, a robust All grievances are monitored by designated grievance system becomes not just a facility, but Grievance Redressal Officers (GROs) and a fundamental right. resolved in coordination with field offices, RPSL agencies, and shipping companies. 50Online Grievance Redressal Portal One of the most impactful strides in recent years Year on Year Growth of Grievances has been the operationalization and continuous enhancement of the Online Grievance Portal. 1200 This platform has become a lifeline for seafarers and their families, enabling them to lodge 1000 complaints from any part of the world and track their progress in real time. 800 Key Features 600 Seamless online grievance submission with 400 automated acknowledgment 200 Categorized complaints for targeted resolution 0 2023 2024 2025 Dashboards to track real-time status and Year officer responses Two-way communication with RPSL agencies and DGS officers Tagged case histories for escalation and audit purposes The portal now serves as the primary grievance interface for thousands of seafarers, providing not just transparency, but also assurance that their concerns are heard and acted upon. How to Lodge a Grievance via INDOS Profile: 1 3 5 Click on Track status “Grievance under the same Redressal menu Mechanism” Enter data and View and reply to Log into the e- submit – a reference any queries in Governance number is generated the dashboard System 2 4 51 secnaveirG fo .oN 1116 856 766 Data till June 2025* 600 500 400 300 200 100 0 donment by S Dh ei ap to h w / ne Mr i s/ siR nP g S /L A Mc ec Ni di od c ne -an l c t oAtt me pl Nn it oi a nno -cn pe a yof meM n ML it sC o sf i nW g a / g Ie njs ury Ot Ch oer ms pensati Ro en patriation Aban ath / De of nt me ay P Type of Grievance secnaveirG fo .oN The second graph outlines the types of grievances received during the year 2024. A total of 1,116 cases were recorded across categories such as abandonment, wage disputes, medical issues, and repatriation. Notably, the "Others" category—comprising the highest number of grievances—includes issues related to BSID, CDC, and INDOS, etc.24x7 Grievance Support Unit In addition to structured online grievance portals, Key Insights the Directorate General of Shipping (DGS) actively monitors and addresses complaints Grievances increased by 257% from 2023 to received through real-time communication 2024, indicating a significant year-on-year channels such as email and WhatsApp. These surge. channels—managed by the 24x7 Grievance With 1,744 grievances already recorded in the Support Unit—enable seafarers and their families first half of 2025, the current year is on pace to raise concerns quickly and directly, particularly to match or exceed the previous year by year- in time-sensitive or offshore scenarios. end, assuming similar reporting rates. This official channel has evolved as a vital lifeline The surge in 2024 likely reflects: for the seafaring community, particularly when 1.Increased awareness of grievance access to digital portals is constrained due to mechanisms connectivity or urgency. The Crew Branch 2.Expanded usage of 24x7 email/WhatsApp classifies, verifies, and escalates these support channels complaints to relevant officers or agencies for 3.Improved accessibility via the DG Shipping resolution. digital platform Touchpoints for Seafarers 100 % disposal rate maintained despite volume spike DGCOMM Welfare Helpline: 9004048406 Average resolution time for BSID, INDOS and CDC issues cut from 10 to 3 days Crew Cell Helpline: 9004062624 Centralized Public Grievance Email Support: support.dgs@gov.in Redress and Monitoring System crews-dgs@nic.in As previously highlighted, seafarers have access These channels cater not just to digital users, but to multiple touchpoints for lodging grievances. also to families or dependents who may need Among these, CPGRAMS serves as an additional assistance navigating the online systems. official platform. Grievances submitted through CPGRAMS are addressed by the designated Year on Year Growth of Grievances Grievance Redressal Officer (GRO) within the Crew Branch, ensuring timely and coordinated resolution. During 2024–25, a total of 175 grievances were received through the CPGRAMS platform. All 2023 2024 grievances were successfully disposed of, 815 2907 Grievances resulting in a 100% disposal rate with zero Grievances pendency. The highest volume of grievances originated from the states of Maharashtra, Uttar Pradesh, and West Bengal, reflecting strong regional engagement with the grievance redressal mechanism. 52Right To Information These include underrepresentation in shipboard roles, limited awareness of redressal options, The Directorate General of Shipping functions as and, most critically, the absence of gender- a Public Authority under Section 2(h) of the Right sensitive support frameworks. Recognizing these to Information Act, 2005. The Crew Branch challenges, the Directorate General of Shipping operates a dedicated RTI Cell, led by the Central (DGS) has established a Dedicated Grievance Public Information Officer (CPIO), which serves Redressal Cell for Women Seafarers, marking a as the central receiving point for RTI applications significant step toward inclusion and protection. and appeals specifically related to seafarer This initiative is aligned with India’s international welfare, employment, and regulatory matters. obligations under the Maritime Labour The RTI Cell is responsible for: Convention (MLC), 2006, and is anchored in the Timely coordination and response to queries goals of Maritime India Vision 2030, which submitted by citizens, mostly seafarers’ emphasizes safety, diversity, and equal family members or legal representatives opportunity across the maritime sector. Ensuring statutory compliance under the RTI Act Updating and maintaining proactive disclosures under Section 4 of the RTI Act on the DGS website In 2024–25, the Directorate received a total of 195 RTI applications, all of which were successfully disposed of within the prescribed timelines. Additionally, 25 RTI appeals were received and resolved, resulting in zero pendency as of 30 June 2025. This reflects the Directorate’s commitment to transparency, accountability, and timely dissemination of information under the RTI framework. Women Seafarers Grievance Mechanism Source: Dockendale Ship Management FZCO photo repository To ensure women feel heard and protected, the Following the Directorate’s efforts to “Grievance Report for Women Seafarer” feature institutionalize a comprehensive grievance was integrated into the DG Shipping e- redressal system for all Indian seafarers, a Governance platform. This specialized module focused initiative has been launched to support a allows women seafarers to lodge complaints on particularly underrepresented and vulnerable issues that deeply affect their physical and group — women seafarers. psychological safety, including: Sexual harassment onboard or in training Though forming only 0.5% of India’s seafaring environments workforce, women in maritime face barriers that Unsafe or gender-insensitive onboard go beyond statistics. infrastructure Violations under MS Notice 07 of 2019 53Institutional Oversight and Legal Safeguards DGS is helping foster: To institutionalize gender-responsive redressal, A culture of zero the Directorate issued DGS Order No. 03 of 2023 tolerance for harassment dated 30.01.2023, establishing a Complaint and discrimination at sea Committee on Sexual Harassment under Section and in training spaces. 4 of the Sexual Harassment of Women at A safe, supportive Workplace (Prevention, Prohibition & Redressal) ecosystem that Act, 2013. encourages women to The Complaint Committee for Seafarers has pursue and sustain been constituted with immediate effect, with a careers in seafaring tenure of two years or until further orders, without fear or stigma. whichever is earlier. A demonstrable commitment to the The committee: empowerment, dignity, Includes senior officers from DGS and and equal opportunity of independent external experts women in maritime Ensures confidentiality and fair hearings professions. Recommends corrective action and policy Strengthened institutional improvements accountability through Coordinates with RPSL agencies, ship clear protocols and operators, and maritime training institutes oversight bodies. to uphold compliance Other administrative concerns—such as employment disputes or certification issues— Building a Culture, Not Just a System continue to be addressed through the main grievance portal, maintaining clarity and The establishment of a dedicated grievance efficiency in resolution channels. redressal platform and the constitution of a formal Complaint Committee mark a By integrating legal mandates with digital transformative step in mainstreaming gender platforms and human-centered grievance equity in the Indian maritime sector. These handling, DGS is positioning India as a policy initiatives go beyond procedural compliance — leader in gender inclusion in global shipping — they represent a decisive shift toward ensuring that the presence of women at sea is empowering women seafarers with institutional not only accepted but actively protected and voice, legal protection, and psychological safety. celebrated. These efforts collectively signal that the future of Indian shipping is inclusive, equitable, and empowered. 5403 Crisis Management Framework Definition of Crisis Key Functions of the Crisis Management Group are: In the maritime sector, a Crisis refers to any Provide technical guidance and strategic unexpected event that severely impacts the direction safety, legal status, wellbeing, or livelihood of a Interface with Indian Missions, port seafarer. These can range from abandonment on authorities, and international agencies foreign shores, detention or arrest, missing or Coordinate communication during crises, deceased crew, to serious onboard accidents or including with media vessel-related disputes. A crisis may unfold Liaise regularly with the Ministry of Ports, suddenly, leaving the affected seafarer isolated Shipping and Waterways (MoPSW) for in unfamiliar legal and geographical escalations and diplomatic coordination environments, often without access to basic Monitor and audit the implementation of support. Such incidents are not just operational SOPs across regional offices disruptions, they are deeply personal emergencies that can put lives, dignity, and fundamental rights at risk. Recognizing the Proactive Monitoring through Weekly urgent and sensitive nature of these situations, Reviews: the Directorate General of Shipping (DGS) has established a comprehensive Crisis Crises demand agility. Over the reporting year, Management Framework. the DGS adopted a proactive monitoring regime to stay ahead of evolving situations: DGCOMM Welfare Helpline: 9004048406 70+ Weekly Crisis Review Meetings were conducted to monitor active and high-risk Crew Cell Helpline: 9004062624 cases involving Indian seafarers globally. DGCOMM Support Helpline: 8657549760 These meetings enabled rapid repatriation, settlement of pending cases, Email Support: support.dgs@gov.in and preventive action against non- crews-dgs@nic.in compliant shipping operators. dgcommcentre-dgs@nic.in Composition of the Crisis Management Group Multi-Agency Coordination At the core of this framework is the Crisis The Crisis Management Framework Management and Reaction Group (CMRG), a operates in close coordination with: multi-stakeholder task force chaired by the Director General of Shipping. The group is MoPSW MEA Indian supported by senior maritime authorities Embassies including the Additional DG, Deputy DG ( crew), for diplomatic for policy for on-ground Nautical Advisor, Chief Surveyor, Nautical interventions escalation and assistance like surveyor (Casualty) , officers from Seamen’s and consular resource verification of Employment Offices( SEO) and Mercantile support mobilization. crew safety, Marine Departments (MMD). Additional through Indian repatriation members are co-opted from external bodies Missions. such as IRS, when technical input is required. 55Crisis Response Protocols The nature of seafaring work exposes individuals to unique and often unpredictable crises— ranging from vessel abandonment and detention to fatal accidents or maritime casualties in foreign jurisdictions. In such critical situations, the response of national authorities must be timely, coordinated, and legally sound. For Indian seafarers, these incidents often involve unfamiliar legal systems, isolation from support networks, and significant threats to their health, safety, and rights. To institutionalize an effective national response framework, the Directorate General of Shipping (DGS) has implemented a Standard Operating Procedure (SOP) for Crisis Management, The safety and timely repatriation of specifically targeting maritime emergencies affected crew involving Indian seafarers. This SOP reinforces Protection of seafarers’ rights under India’s commitment to safeguarding the welfare Indian and international law of its maritime workforce through structured, Assurance to families through time-bound, and jurisdiction-specific action consistent communication and closure protocols. Compliance with the Merchant Shipping Act, 1958, the IMO Casualty Investigation Code, and the Maritime Labour Convention (MLC), 2006 Purpose and Relevance to Seafarers The Crisis Management SOP ensures that no Indian seafarer is left unprotected during distress situations—be it abandonment in a foreign port, a missing person case, or a serious onboard accident. It serves as an operational manual for maritime authorities, Indian Missions, port officials, and concerned stakeholders, enabling them to act with speed, clarity, and legal backing. 56 POS fo snoitubirtnoC Scope of the SOP Source: Dockendale Ship Management FZCO photo repository The SOP outlines structured responses for a range of scenarios involving Indian seafarers, including: Ship abandonment or crew left without support Vessel detentions and port-state legal Source: Bernhard Schulte Shipmanagement actions Missing or deceased seafarers Onboard injuries or serious marine accidents International investigations involving Indian crew Each case type is mapped to specific responsibilities, escalation protocols, and communication flows, ensuring role clarity and inter-agency accountability.Key Features of the SOP Reputational Safeguard: Enforcement actions including show-cause notices and Jurisdiction Mapping: Clearly distinguishes between Indian blacklisting against non-compliant DOC flag/foreign flag vessels and holders, RPSL agencies, or ship operators, Indian/international waters to where applicable. determine lead agency responsibility. Stakeholder Confidence: Timely information to families, protection of legal rights, and full Response Timelines: Prescribes compliance with Maritime Labour Convention action deadlines from case (MLC) obligations. receipt to closure, ensuring speed and uniformity. Inter-Agency Coordination: Involves DGS, MoPSW, MEA, MMDs, SEOs, and Indian Missions abroad in a synchronized response network. Case Documentation: Mandates structured reporting formats for transparency and future audit. Family Communication: Emphasizes early, regular, and sensitive updates to families of affected seafarers. Legal and Consular Support: Outlines steps for engaging foreign port authorities, shipping agents, and legal representatives through diplomatic channels. Source: Dockendale Ship Management FZCO photo repository Key Outcomes The introduction of this SOP reflects a paradigm shift from ad-hoc case handling to a nationally The impact of this framework is visible not just harmonized, legally enforceable protocol. It in numbers, but in lives protected: builds institutional confidence and demonstrates Rapid Response: Immediate intervention in India’s leadership in protecting its maritime emergencies, including repatriation of workforce on global waters. abandoned or detained crew and coordinated responses to casualty events. This SOP is not just a set of instructions; it is a Enhanced Grievance Oversight: Seamless commitment—to every Indian seafarer and their integration of crisis tracking with the 24x7 family—that the country stands with them when it online grievance portal, enabling coordinated matters most. follow-up and higher closure rates. 57Abandonment of Seafarers The abandonment of Indian seafarers remains Root Causes Behind Abandonment of Seafarers one of the most distressing challenges in global maritime labour. Abandonment occurs when a Despite existing legal frameworks and shipowner fails to meet their contractual or legal monitoring systems, the Directorate continues to obligations toward the crew — leaving them observe recurring instances of Indian seafarers stranded without wages, food, repatriation, or being placed on vessels that are later support. This could be due to financial abandoned, detained, or blacklisted. A detailed insolvency, expired insurance, legal disputes, or assessment has identified several systemic and even deliberate evasion. For the seafarers operational risk factors contributing to these onboard, this means isolation in foreign waters, abandonment cases: months of uncertainty, and unimaginable Deployment on Substandard Vessels via physical and mental stress. Fraudulent Certifications A growing number of seafarers are being Recognizing the urgency and humanitarian placed on substandard or unseaworthy impact of such cases, the Crew Branch of the vessels after obtaining fraudulent or Directorate General of Shipping (DGS) has unauthorized competency certificates from implemented a structured and accountable Flags of Convenience (FoC) countries. framework to handle these situations. It is not These flags often operate with minimal just about responding to emergencies — it is oversight, resulting in compromised vessel about protecting dignity, ensuring legal redress, safety and crew welfare standards. and bringing every Indian seafarer home safely. Placement by RPS Agencies on Legally Disputed or Sanctioned Vessels What is Abandonment? Certain Indian RPSL agencies have been found deploying seafarers on vessels that The Maritime Labour Convention, 2006 are: (MLC) states that abandonment occurs Involved in legal disputes or under court when a shipowner orders 1.Fails to cover the cost of the seafarer’s Structurally unsafe or unfit for sea due repatriation to age and poor maintenance 2.Has left the seafarer without the Blacklisted or sanctioned, including necessary maintenance and support those listed under U.S. sanctions or 3.Has otherwise unilaterally severed their other international restrictions ties with the seafarer including failure to Unregulated Operations of Foreign-Flag- pay contractual wages for a period of at Approved MTIs in India least two months. A number of MTIs, approved by foreign flags, are operating without meeting Indian regulatory or infrastructural standards. These MTIs contribute to the production of inadequately prepared seafarers who are later placed on questionable vessels. 58Risks Associated with Open CDC Holders Case Categorization and Response Framework and Unregulated Agents Holders of Open Continuous Discharge Each case of abandonment or detention is Certificates (CDC) often find employment classified into one of four categories: through private agents or brokers, many of whom are unregistered or unregulated. This Category 1: P&I increases the risk of: Valid Employment on non-compliant vessels These cases involve vessels with an active Absence of valid contracts, medical and valid Protection & Indemnity (P&I) cover, or insurance insurance cover. In such cases, the seafarers No formal grievance redressal or are usually covered for wages, repatriation, accountability chain and other contractual obligations, making resolution comparatively faster and more Fraudulent Recruitment by Non-RPS straightforward. Entities and Rogue Agents Several seafarers are deceived by Category 2: P&I fraudulent RPSL agencies or unauthorized Expired recruitment agents. These agents often Refers to vessels where the P&I insurance collect large sums from seafarers with has lapsed or is no longer valid. Seafarers on false promises of overseas jobs, leaving such vessels face a higher risk of non- them stranded without documentation or payment and delayed repatriation. The legal recourse. Directorate must often initiate financial recovery or repatriation through bank Over-Supply of Trained Personnel and guarantees or legal channels. Wage Exploitation The surplus of trained seafarers, coupled Category 3: with limited job opportunities, has led to a Disputed sharp rise in: These cases typically involve vessels under Illegal onboarding by desperate ownership or operational disputes, legal jobseekers ambiguity, or grey-flag registries. The Underpayment and wage suppression, absence of a clear or cooperating shipowner as some shipowners exploit the labour significantly delays intervention efforts and oversupply by hiring at minimum or complicates legal accountability. below-contract wages DGS has remained steadfast in addressing cases Category 4: Arrested of abandonment and detention of Indian / Jail / Detention seafarers — a growing challenge that often This category includes vessels that have stems from financial disputes, invalid insurance been arrested by port states, detained due to coverage (P&I), or legal conflicts in foreign maritime violations, or whose crew members jurisdictions. Recognizing the human cost of have been jailed or are under legal custody. such situations, DGS has implemented a robust These cases often require legal assistance, grievance response and escalation system to diplomatic engagement, and support from secure the repatriation, wage recovery, and legal Indian Missions abroad. protection of affected seafarers. 59Case Categorization and Response Framework Mentioned below is the table on active vessels and Seafarers that are currently abandoned Category Definition Vessels (Nos.) Seafarers (Nos.) Category 1 Valid P&I 21 240 Category 2 Invalid/Expired P&I 10 66 Category 3 Disputed 26 224 Jail/ Arrest/ Category 4 25 114 Detention Total 82 644 Standard Operating Procedures To tackle this, the DGS has not only enforced regulations but also introduced Standard Operating Procedures (SOPs) for categorizing, tracking, and resolving each case of abandonment. What Happens When a Case is Reported? Cases are actively tracked across six stages, from verification to repatriation with measurable progress at each phase To ensure transparency, predictability, and timely action, Stage Action Update the case in the official abandonment/arrest database Stage 1: Case Listing based on reports from ILO, ITF, MEA, MoPSW, or NOK. Stage 2: Seafarer Identity Identify Indian crew members using the e-Governance system Conformation or ITF-provided data. Issue letters to key authorities: Flag State, Port State P&I (if Stage 3: Stakeholder valid), Indian High Commission, Ship Owners/Managers, RPSL, Notification MoPSW and MEA (in copy) Stage 4: Government DSEO engages with RPSL and other responsible parties to Intervention, RPSL Coordination seek resolution (wages, repatriation, legal support, etc.). 60Stage Action Stage 5: Escalation Measures Legal and financial actions are initiated if standard resolution For unresponsive fails. Issue Show Cause Notice (SCN)Initiate Bank Guarantee owners/RPSLs. (BG) invocation, Appoint lawyers (for arrest/detention cases). Stage 6: Repatriation & Organize return travel, ensure all dues are cleared, and collect Debriefing feedback from seafarers. These SOPs ensure that each case is tracked from the moment of reporting until the safe return of the seafarer, with legal and diplomatic steps embedded at every stage. Vessel Seafarer 2023 2024 2025 0 200 400 600 800 1000 Number 61 raeY Resolved Cases Status Behind the Scenes: Who Supports This Mission? The Crew Branch coordinates with a network of institutions to ensure every seafarer’s safe return: 31 Ministry of Ports, Shipping & Waterways (MoPSW) – For escalations, Policy-level 255 backing and inter-ministry coordination. Ministry of External Affairs (MEA) – For 113 diplomatic and consular assistance 807 Indian Embassies & High Commissions – For ground-level intervention and verification 41 Seamen’s Employment Offices / RPSLs – For documentation, wage claim processing, 365 Identity verification and grievance follow-up. The abandonment of Indian seafarers remains a humanitarian and regulatory challenge, but the Through structured escalation protocols, structured, timely, and legally grounded response diplomatic coordination, and strict enforcement led by the Directorate has ensured that seafarers mechanisms, the Directorate resolved over 1,400 are not left behind. Through digital tracking, abandonment cases involving seafarers and international cooperation, and enforcement vessels between 2023 and mid-2025. The year mechanisms, DGS continues to uphold India’s 2024 witnessed a significant operational peak, commitment to seafarer welfare and global with over 800 seafarers and 113 vessels maritime labour standards. successfully handled. Continued progress in 2025 underscores the effectiveness of the SOP- based framework, reinforcing India’s commitment to safeguarding its maritime workforce during crises abroad.Addressing Casualties: Missing, Injured, and Deceased Seafarers Seafaring is a profession that demands Compensation and Case Status resilience: physically, emotionally, and mentally. Yet, despite the best efforts of safety protocols Death Cases: Out of 328 total, 209 cases and regulatory oversight, unfortunate incidents have been settled as on June 2025. such as injury, disappearance, or death continue to affect Indian seafarers. These are not just occupational hazards—they are deeply human tragedies that leave families in pain and uncertainty. Recognizing this, the Directorate General of Shipping (DGS) has developed a multi- 209/ 328 layered approach to ensure transparent Death Casses reporting, accountability, and timely redressal in all such cases. These efforts are critical in upholding the dignity of the Indian seafarer and are aligned with the vision of ensuring that no seafarer or their family Missing Cases: Out of 193 total, 65 cases is left unsupported in their moment of need. have been resolved as on June 2025. Structured Reporting and Tracking Mechanism All incidents involving missing, injured, or deceased Indian seafarers are mandatorily 65/193 reported to the Directorate by the respective RPSL companies or shipowners. These cases are Missing Cases then: Recorded and verified by the Crew Branch. Classified into closed, settled, or pending categories Notified to company profiles for compensation monitoring and legal Compensation is expected to be disbursed as compliance per the Maritime Labour Convention (MLC), To enhance accountability, the Directorate has 2006, the Merchant Shipping Act, and individual directly reached out via email to nearly 100 contractual terms. companies for updates on outstanding death and missing cases. 62Death Analysis 1. Year-on-Year (YoY) Comparison Year 63 shtaeD fo .oN 80 60 40 20 0 2018 2019 2020 2021 2022 2023 2024 2025 The number of reported deaths rose sharply from 13 in 2018 to a peak of 72 in 2021, indicating the compounded risks seafarers faced during and post-COVID era. The significant drop in 2025 reflects the impact of improved monitoring, structured SOP enforcement, and proactive outreach initiatives by the Directorate. 2. Nature and Causation of Death 200 150 100 50 0 d D s h n Accident onboar COV NI atural Ca elu fs Ie nflicted Deat Unknow S Nature of Death shtaeD fo .oN 3. Department-Wise Comparison Nautical 134 83 Crew Officer Engineering 64 42 Officer Crew The Nautical Wing accounted for the majority of fatalities, far exceeding the Engineering Wing. Deck crew in the Nautical department are disproportionately exposed to operational hazards—underscoring the need for enhanced onboard safety protocols, PPE audits, and training drills. 4. Age-Wise Analysis 178 Less than 30 More than 50 20.8% 25.1% 78 44 18 17 30 to 50 54.1% Natural causes remain the leading contributor, followed by onboard accidents, The 30–50 age group saw the highest COVID-related, and self-inflicted deaths. number of deaths, followed by those over 50 There is a pressing need to strengthen and under 30. mandatory pre-sea medical screenings, Mid-career seafarers are at the highest introduce mental health counselling, and occupational risk, likely due to increased improve documentation for comprehensive workload, stress, and prolonged casualty reporting. deployments, calling for age-specific health programs and workload monitoring.Investigation and Follow-Up Protocols for Process Flow for Marine Casualty Investigations Seafarer Casualties Ensuring Accountability Through Structured 1. Case Notification Investigations Upon receipt of a report of death, missing Beyond tracking and reporting, the Directorate person, or serious injury, the DGS initiates a General of Shipping (DGS) plays a pivotal role in formal review, coordinating with the concerned ensuring that all cases of missing, injured, or RPSL agency, shipowner, and port/MMD. deceased seafarers are followed by timely and legally sound investigations. These 2. Preliminary Review & Jurisdiction Check investigations serve multiple objectives: The Directorate verifies whether the case identifying the root cause of incidents, assessing falls under Indian jurisdiction (Indian lapses in safety and operational protocols, seafarer, Indian flag vessel, or Indian ensuring fair compensation to families, and waters). initiating enforcement actions where required. In foreign jurisdiction, the case is escalated Mandate and Legal Basis to the MEA. Investigations into marine casualties involving 3. Appointment of Investigating Authority Indian seafarers are guided by: For Indian-flagged vessels or cases in Indian Section 358 of the Merchant Shipping Act, ports, the Principal Officer (PO) of MMD is 1958 — which empowers the Directorate to designated as the Investigating Officer. inquire into deaths or serious injuries occurring onboard Indian or foreign-flagged vessels. 4. Collection of Evidence & Statements The IMO Casualty Investigation Code The investigation includes: (Resolution MSC.255(84)) — which promotes Crew and officer statements fair, objective, and safety-oriented inquiries Voyage data, CCTV footage (if available) rather than assigning individual blame. Medical and autopsy reports MS Notices and DGS Orders — issued from Logbooks, safety drill records, and time to time to standardize procedures and communication logs reporting formats for RPSL agencies, Masters, and shipowners. 5. Submission of Investigation Report A detailed report is prepared, categorizing the cause of casualty (e.g., natural, operational, procedural lapse) and recommending corrective actions. 6. Compensation to Next of Kin (NoK) Based on the findings, the Directorate ensures that eligible families of deceased or missing Indian seafarers receive rightful compensation under: The Maritime Labour Convention (MLC), 2006 Merchant Shipping Act, 1958 Terms of the Seafarer Employment Source: Bernhard Schulte Shipmanagement Agreement (SEA) 64Key Steps in Compensation Handling: The investigating authority verifies the employment status, cause of casualty, and applicable insurance or contractual clauses. DGS initiates correspondence with the RPSL agency or shipowner to ensure timely disbursement. Where applicable, P&I clubs or bank guarantees are activated to fulfil payment obligations. In unresolved or delayed cases, reminders and enforcement notices are issued. Families are kept informed about documentation requirements and timelines. Source: Bernhard Schulte Shipmanagement Integration with DG COMM The Directorate General of Shipping’s Crisis The DG COMMUNICATION Centre, operational Management Framework reflects a paradigm 24x7, functions as the national nerve centre for shift in how the maritime administration receiving and responding to maritime distress responds to emergencies involving Indian signals. It acts as the first point of contact in seafarers. emergencies involving: From handling complex cases of abandonment, detention, and death, to ensuring timely Indian vessels repatriation, compensation, and legal accountability, the framework prioritizes both institutional readiness and human compassion. Any vessel in Indian waters The establishment of standard operating procedures (SOPs), regular crisis review Any Indian national serving on board a meetings, integration with the 24x7 grievance foreign-flagged vessel. portal, and data-driven casualty analysis dashboards has made the Directorate’s response During the reporting year, the Centre played a more agile, transparent, and proactive. pivotal role in coordinating responses to multiple Report to DGS’s DG Comm centre, because it incidents, including missing seafarers, serves as the first point of contact for marine detentions, medical emergencies, and crisis like abandonment and casualties involving abandonment situations. It ensured: Indian vessels, vessels in Indian waters, or Indian Timely triaging of incidents across nationals. directorates and ministries, Seamless communication with port DGCOMM Support Helpline: 8657549760 authorities, flag states, Indian Missions, and consulates, Email Support: dgcommcentre-dgs@nic.in Real-time updates to seafarers’ families and employers. 65Importance of the Initiative for Seafarers Women seafarers face distinct challenges, ranging from gender discrimination, isolation at sea, and safety concerns to limited access to leadership and mentorship. Sagar Mein Samman What is ‘Sagar Mein Samman’? seeks to not only acknowledge their contribution but also create a robust support framework that Launched as a comprehensive policy initiative champions their physical, mental, and under the Government of India, Sagar Mein professional well-being. By empowering women Samman aims to create a future-ready, gender- with training, leadership opportunities, and equitable maritime ecosystem, where women institutional backing, the initiative aims to build a are represented at every level from the docks to resilient and future-ready maritime workforce. the decision-making boards. The initiative The initiative was formally unveiled by Hon’ble focuses on Recognition & Respect, Well-being & Union Minister of Ports, Shipping and Waterways, Mental Health, and Safety & Security, Shri Sarbananda Sonowal, on 18th May during the underpinned by the Government’s broader inaugural International Day for Women in Diversity, Equity, and Inclusion (DEI) framework. Maritime celebrations in Mumbai. Emphasizing inclusivity, transformation, and sustainability, the Minister highlighted that “empowering women in Planning & Strategy maritime is not just about equity—it’s a strategic necessity,” citing the remarkable increase in Community Training & women seafarers marking a 739% growth of Outreach. Development registered women seafarer over the decade. The policy’s scope spans across six key 14255 areas 1699 Communicat Research & -ions Innovation Governance & Compliance 2015 2024 rerafaes nemow deretsigeR 04 Flagship Initiatives for a Resilient Maritime Workforce Sagar Mein Samman The maritime sector, long characterized by its male-dominated workforce, is undergoing a powerful transformation. At the heart of this change is the Directorate General of Shipping’s flagship initiative, Sagar Mein Samman (Honor at Sea) which reaffirms India's commitment to fostering a more inclusive, equitable, and supportive environment for women seafarers. Designed to address both historical disparities and contemporary challenges, this initiative aligns closely with the broader vision of Maritime India Vision (MIV) 2030, especially Deliverable 10.15, which calls for the launch of programs encouraging greater female participation in maritime careers. Year 66Milestones Achieved October 2023- Concept Launch at GMIS 2023 Sagar Mein Samman initiative introduced at the Global Maritime India Summit (GMIS) 2023. Marked the conceptual beginning of the policy framework for empowering women in maritime. November 2024- DGS Order No. 18 of 2024 Issued Formal constitution of the SMS Task Force with 62 members and 7 subcommittees. Covered governance, outreach, training, planning, research, and January 2025- Signing of MoU with monitoring. Maritime Union of India (MUI) MUI agrees to provide full financial, expert, and logistical support. Marked the first institutional partnership to operationalize SMS January 2025- Logo Launch objectives. Ceremony at SCI Mumbai Unveiling of the Sagar Mein Samman and Sagar Mein Yog logos by Hon’ble MoS Shri Shantanu Thakur. Event held at Shipping Corporation of India, attended by February 2025- International industry and ministry leaders. Recognition at Green Shipping Conclave IMO Secretary-General Mr. Arsenio Dominguez interacted with SMS Task Force. Appreciated SMS as a replicable May 2025-Formal Policy Launch – on model for global gender inclusion. International Day for Women in Maritime Official launch of SMS policy framework by Hon’ble Union Minister Shri Sarbananda Sonowal. 10 women maritime achievers felicitated. 67Road Map Ahead Research & Policy Formulation Gap assessments and surveys Drafting and vetting of gender-equity frameworks Consultations with industry, academia, and regulators Action Strategy 1.Zero Tolerance Policies: Establishing clear anti-harassment and anti- discrimination rules. 2.Promotional Activities: Using social campaigns, success stories, and public events to build awareness and cultural resonance. 3.Direct Engagement with Industry: Partnering with shipping companies for hiring, training, and policy co-creation. 4.Scholarships and Financial Incentives: Expanding access to education and employment support. Notably, the number of women receiving financial assistance grew from 45 in 2014-15 to 732 in 2024-25, totaling 2,989 beneficiaries. 5.Policy Continuity and Documentation: Building on the existing DEI ecosystem, including zero-tolerance codes, gender- sensitive codes of conduct, and standardized training modules. 68 krowemarF cigetartS degnorP-eviF The Directorate has launched a multi-layered intervention strategy, reinforced through both policy and partnerships. 1 esahP Implementation & Expansion National roll-out of awareness campaigns and mentorship programs Launch of feedback, grievance redressal, and monitoring mechanisms Formal release of policy framework and circulars Phase 2 Source: Dockendale Ship Management FZCO photo repository As Shri Sonowal eloquently put it, “To our women seafarers – you are the pioneers, the trailblazers who have navigated uncharted waters with courage and determination. This initiative is a tribute to your resilience and a promise for a more inclusive future for generations to come.”Sagar Mein Yog Seafaring is not just a profession—it is a way of What is ‘Sagar Mein Yog’? life that demands extraordinary physical endurance, psychological resilience, and Sagar Mein Yog is a comprehensive wellness emotional strength. Yet, life at sea often exposes program built on the integration of yoga, seafarers to unique challenges such as isolation, mindfulness, emotional resilience, physical erratic schedules, physical fatigue, and mental health, and spiritual well-being. The initiative health stressors. In this context, the Directorate focuses on: General of Shipping (DGS), in partnership with Equipping seafarers with practical tools and the National Union of Seafarers of India (NUSI) guided techniques to manage stress and and mental wellness experts Trijog - Know Your stay healthy on board. Mind, has launched a pioneering initiative titled Creating customized wellness modules “Sagar Mein Yog” (SMY) to support the holistic applicable during training, onboard service, well-being of Indian seafarers across all stages and post-career transition. of their maritime careers—pre-sea, at-sea, and Promoting a culture of care and mental well- post-sea. being within maritime institutions and shipping companies. 10 pillars of Wellness 01 06 Physical Wellness Environmental Wellness 02 07 Mental and Emotional Social Wellness Wellness 03 08 Spiritual Wellness Financial Wellness 04 09 Occupational Wellness Lifestyle and Rest 05 10 Intellectual Wellness Safety and Awareness 69Milestones Achieved November 2024- DGS Order No. 19 of 2024 Issued Formal launch of the Sagar Mein Yog initiative by the Directorate General of Shipping. Constitution of Task Force for Wellness and Mental Health in Maritime. January 2025- MoU Signed Between DGS and NUSI National Union of Seafarers of India (NUSI) signs MoU to support SMY financially and logistically. NUSI agrees to fund curriculum January 2025- Logo Unveiling at SCI development, training rollouts, Mumbai and awareness programs. Official logo of Sagar Mein Yog unveiled alongside Sagar Mein Samman. Hon’ble MoPSW, Shri Shantanu Thakur presides over the launch February 2025- International event. Acknowledgment at Green Shipping Conclave IMO Secretary-General Mr. Arsenio Dominguez meets SMY Task Force during his India visit. Initiative receives strong encouragement from IMO for April 2025- Training of Trainers (ToT) international replication. Program Initiated ToT strategy developed with leading yoga institutions. Ready for rollout across MTIs and partner organizations. June 2025-Formal 10 modules Launch – on International Yoga Day Sagar Mein Yog officially launched at Gateway of India, Mumbai. Seafarers, officials, NUSI, and wellness professionals participate in event. Marks the public-facing start of the initiative with active outreach. 70Importance of the Initiative for Seafarers Action Strategy With the launch of this initiative, India becomes Yoga & Mindfulness Integration one of the first maritime nations to integrate Create and validate yoga syllabi wellness—both physical and mental—into formal tailored to seafarer lifestyle seafarer training, lifestyle support, and policy Train-the-Trainer programs for frameworks. Sagar Mein Yog is not just about instructors and MTIs yoga—it is a cultural shift that aims to embed ten Collaborate with the Ministry of pillars of wellness into the everyday lives of Ayush for certified implementation maritime professionals, ensuring sustained Embed daily practice techniques health, safety, and performance on board and onboard ships beyond. The initiative reflects the visionary leadership of Hon’ble Prime Minister of India and is aligned with the Maritime India Vision 2030, as well as broader global mandates of IMO and ILO for crew welfare. Issues faced by the Seafarers The initiative stems from years of evidence and feedback showing several pressing issues: Mental health distress due to isolation and monotony at sea. Lack of structured psychological support in training institutes and onboard environments. Inadequate awareness around preventive health practices. Low prioritization of well-being in shipping company policies. High burnout rates, especially post-COVID, among seafarers and instructors. 71 1 esahP Full Wellness Curriculum Partner with experts like Trijog and CMMI to develop modules Conduct institutional consultations with companies and MTIs Pilot launch of wellness curriculum across select institutes Implement nationwide through DGS Orders Phase 2 Sagar Mein Yog is more than a program—it is a movement to transform the maritime mindset, placing wellness at the center of a seafarer's life. By combining policy, partnerships, and practice, the Directorate General of Shipping aims to create a maritime ecosystem that values well- being as much as skill and performance. As India leads the way in global maritime growth, Sagar Mein Yog ensures that its workforce moves forward with strength—in body, mind, and spirit.05 Crew Welfare Seamen’s Provident Fund Organaisation In a profession marked by long absences, Key Features of the SPFO Scheme unpredictable risks, and physically demanding conditions, financial security for Indian seafarers The SPFO scheme is structured to provide is not just a benefit, it is a necessity. Recognising timely, accessible, and purpose-specific this, the Seamen’s Provident Fund Organisation financial support to seafarers. The benefits (SPFO) was established under the Seamen’s under the scheme include: Provident Fund Act, 1966, with retrospective Non-Refundable Withdrawal (NRW): effect from 1st July 1964, to offer old-age Seafarers can withdraw a portion of their PF financial protection and social security to Indian for purposes such as: seafarers and their families. 1. Continued unemployment This statutory scheme is exclusively designed for 2. Medical treatment for self or family Indian seafarers serving on merchant ships, 3. Marriage (self or family) whether sailing under the Indian or foreign flag. It 4. Higher education of children ensures that even after retirement or unforeseen 5. Construction or purchase of a house cessation of service, the financial interests of Final Withdrawal: Full withdrawal of the seafarers and their dependents are safeguarded. accumulated PF amount is permitted upon retirement or permanent cessation of sea Contribution for Scheme service. Death Benefits: In case of death while in service, nominees or legal heirs are entitled to claim the full PF amount along with applicable interest. Shipping Seafarers company / Service Timeline and Efficiency Standards Contributions RPS Agency’s Contributions SPFO has set clear service benchmarks to ensure timely benefit delivery in set number od days: Non-Refundable Withdrawals: Processed within 3 working days of Both the employer (shipping company or RPSL 3 receiving a complete application agency) and the seafarer contribute a fixed percentage of the wages to the Provident Fund. Final Withdrawals: These contributions are deposited into an individual account maintained by SPFO, which 15 Settled within 15 working days accrues over time and becomes a financial corpus that the seafarer can access during key RTGS/NEFT Disbursements: life events or at the end of service. Completed on the same day as 1 claim approval 72PF Contribution received (in ₹ Crores) 300 250 200 150 100 50 0 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 Financial year )serorc ni( snoitubirtnoC Provident Fund contribution over the years 291 245 164 156 144 133 123 107 95 SPFO rigorously monitors employer compliance and has legal authority to levy penal liability on companies or agents who delay or default in contribution. This mechanism reinforces the protective nature of the scheme. Designed Solely in Seafarers’ Interest SPFO is not a general provident fund, it is a dedicated, seafarer-only welfare instrument, developed with the maritime industry’s unique nature in mind. It stands as a financial pillar supporting seafarers through life transitions, emergencies, and retirement, thereby offering peace of mind to those who serve at sea and their families ashore. By maintaining individual account transparency, ensuring statutory recoveries, and upholding high service standards, SPFO exemplifies the Directorate General of Shipping’s commitment to crew welfare. 73Seafarers’ Welfare Fund Society Who does it serves The maritime profession is defined not only by its demands but also by the resilience of those All Indian seafarers holding a valid CDC and who choose a life at sea. Recognizing the unique employed through Indian shipping companies or challenges and sacrifices of seafarers, the RPS-licensed recruiters are covered under the Government of India established the Seafarers’ schemes of SWFS. These benefits are extended Welfare Fund Society (SWFS) with a clear not just to the seafarers but also to their mandate: to ensure the dignity, security, and families, recognizing the intergenerational nature social well-being of Indian seafarers and their of the maritime profession. families. Constituted under the provisions of the How Seafarers Avail Benefits Merchant Shipping Act, SWFS is an autonomous body governed by the Committee of Applications must be submitted using the Management (COM), chaired ex-officio by the prescribed forms along with required documents Director General of Shipping. such as CDC, sign-off details, medical certificates, and educational documents, depending on the scheme. Claims are processed and credited via RTGS/NEFT directly to beneficiaries’ bank accounts. SWFS coordinates with shipping companies, RPSL agencies, and DGS-approved institutions for verification. Commitment to Seafarer-Centric Governance The SWFS operates transparently and flexibly, guided by the COM and empowered to take case-by-case decisions, ensuring fairness and empathy in handling exceptions or complex cases. The Society may revise, suspend, or enhance schemes in response to sectoral needs or feedback. Commitment to Seafarer-Centric Governance As India strengthens its commitment to Source: Dockendale Ship Management FZCO photo repository becoming a global maritime hub, institutions like Importance and Mandate SWFS play a pivotal role in ensuring seafarer welfare remains integral to this vision. With SWFS is a cornerstone of India’s seafarer evolving industry demands and a rising number welfare architecture. It was created to provide of Indian seafarers, the Society continues to holistic welfare support, not only for active upgrade its schemes, digitize processes, and seafarers but also for those invalidated, retired, expand outreach. or deceased, and their dependents. From The Directorate is also in the process of financial aid during crises to support for enhancing visibility and awareness of these education, childbirth, and medical needs, SWFS schemes through digital platforms, partnerships ensures that no Indian seafarer or their family is with unions, and capacity building with RPSL left adrift during difficult times. agencies. 74Key Welfare Schemes Survivor's Benefit Scheme Provides financial assistance to the nominees of deceased Indian seafarers who pass away during the off-article period (now extended to 24 months post sign-off). Amount: ₹4,00,000 (for deaths on or after 29.04.2024) Eligibility: Death within off-article period, last engagement with Indian shipping company Old Age Benefit Scheme One-time financial assistance to Indian seafarers who attain the age of 65 and have rendered qualifying service. Amount: ₹50,000 Eligibility: Seafarers with minimum 6 months cumulative sea service after age 55 and cancelled Indian CDC Source: Dockendale Ship Management FZCO photo repository Maternity Benefit Scheme Provides support to Indian women seafarers during maternity period. Amount: ₹25,000 Eligibility: Indian women seafarers who have rendered sea service and are on maternity leave Family Benefit Welfare Scheme Provides financial assistance to the children of Indian seafarers to support their educational pursuits Amount: ₹50,000 for completion of Pre- Sea Training course ₹25,000 for completion of Diploma/Post- Graduation in Non-maritime course Eligibility: Must be a son or daughter of an Indian seafarer who has successfully completed the specified course. Source: Dockendale Ship Management FZCO photo repository 75Ex-Gratia Assistance on Death Provides financial support to the families of registered foreign-going seamen who pass away during the off-article period before reaching the age of 60. Amount: ₹2,00,000 Eligibility: Registered with the Seamen’s Employment Office; applicable for natural, accidental, or illness-related deaths during the off-article period before completion of 60 years of age. Invalidity Benefit Scheme Offers financial assistance to seafarers who become permanently disabled and unfit for further sea service. Amount: ₹6,00,000 Eligibility: Declared permanently medically unfit; must be a qualified Indian seafarer Source: Dockendale Ship Management FZCO photo repository Death on Board / Missing on Board (Presumed Death) Scheme Provides financial assistance to the nominee Support for Families of Abandoned/Stranded of an Indian seafarer in case of death Seafarers occurred when seafarer is onboard a vessel. Offers monthly financial support to the family Amount: ₹2,00,000 of seafarers who are stranded or abandoned Eligibility: Death must have occurred abroad. onboard a vessel Amount: ₹10,000 per month (up to 12 months or until repatriation, whichever is earlier) Eligibility: Seafarer abandoned/ stranded with bonafide engagement through RPSL or Indian Shipping. Academic Excellence Award Recognizes academic excellence of seafarers’ children who top their university at graduation or post-graduation level. Amount: ₹25,500 Eligibility: Child of Indian seafarer who is University topper from a UGC-recognized Indian institution. Source: Dockendale Ship Management FZCO photo repository 76Seafarer Welfare Facilities For Indian seafarers who spend long durations Function and duties of Seafarers Welfare Board navigating unpredictable seas, time on land is a Audit Team (SWBAT) DGS Circular 08 of 2024 rare and essential opportunity to recover, Assess management and adequacy of reconnect, and rejuvenate. Recognizing this, the welfare facilities at ports. Directorate General of Shipping has prioritized Verify implementation of port levies and the development and upgradation of Seafarer other funding mechanisms. Welfare Facilities across major ports in India. Evaluate coordination among port welfare These initiatives are not merely infrastructural, service providers. they are a reaffirmation of our commitment to Conduct initial compliance checks as per the well-being, dignity, and mental resilience of DGS guidelines. our maritime workforce. Submit inspection reports for issuance of Facilities to be Offered MLC-compliant Welfare Club Certificates Provide inspection inputs to DGS and SWFS Seafarers Club” means a designated place in the for final approvals. Port or its near vicinity which will provide recreation, welfare, medical, entertainment, Planned Locations gymnasium, Spa & Saloon, food & beverages, access to essential items and other such facilities to the Seafarers. Each Seafarer Welfare Centre is envisioned as a holistic support hub offering: Rest and recreation lounges Hygienic food and clean water access Patna Mariner’s Wi-Fi and digital connectivity for Club, Kolkata communication with families Kandla Port Haldia Port Medical consultation rooms and emergency care Counseling support for mental health JNPA, Mumbai Legal and grievance assistance desks Marmugao Port Reading rooms and career guidance kiosks These facilities are particularly crucial for Chennai seafarers facing distress, abandonment, or those returning from long voyages in need of Willingdon community and care. Island, Kochi Flagship Success – JNPA Seafarers’ Club Plans are underway to integrate these clubs with The Seafarers' Club at JNPA, inaugurated by digital services such as e-consultations, Hon’ble Union Minister Shri Shripad Naik on 25 grievance registration portals, and welfare June 2025, stands as a model facility with scheme linkages. The vision is to make every world-class amenities. It is a living example of port a haven of safety, comfort, and support— how port authorities can collaborate with central ensuring that Indian seafarers, the nation’s agencies to elevate the standard of seafarer ocean ambassadors, are never left behind. welfare infrastructure. 77350 300 250 200 150 100 50 0 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Year )sdnasuoht ni( srerafaeS 06 Key Seafarer Trends The Directorate General of Shipping (DGS) is committed to evidence-based policymaking to enhance the welfare, career mobility, and representation of Indian seafarers. With extensive data on employment patterns, certifications, and demography, DGS has analyzed key trends for 2024 to inform strategy, streamline initiatives, and ensure equitable development across the maritime sector. Active Indian Seafarers 307.9 285.5 250.1 234.9 224.5 208.8 205.8 154.3 143.9 126.9 117.1 103.8 90.3 75.6 62.3 As of 2024, the total count of Indian seafarers had a 395% increase over 395% the period of 2010 to 2024. Growth Rate *Active seafarers refer to individuals who were engaged in sailing or held maritime employment. India has witnessed a remarkable and consistent rise in the number of active seafarers over the past 15 years, positioning itself as a critical supplier of skilled maritime manpower to the global shipping industry. While there was a minor dip in 2020 due to the global pandemic, recovery and accelerated growth resumed in 2021 and beyond. Between 2019 and 2024, the total number of seafarers increased, marking a growth of approximately 31% 78Gender distribution Out of every 50 Indian seafarers, 1 is a woman. Specifically, only 1.9% of the total 3.07 lakh active seafarers were women as of 2024. This stark disparity underlines the need for gender-inclusive initiatives like Sagar Mein Samman to enhance participation of women in maritime careers. Women Seafarer Growth 6000 5000 4000 3000 2000 1000 0 Years 270.7% Between 2020 and 2024, in the number of women seafarers. Growth Rate The illustrated chart highlights a strong and sustained growth in the representation of women in the Indian seafaring workforce. This upward trend is not just numerical but symbolic of the changing landscape of India’s maritime sector, which is becoming increasingly inclusive and gender-diverse. 79 srerafaeS 5929 4770 3327 1599 2021 2022 2023 2024Growth of Nautical Seafarers Officer's Count Rating's Count 250 200 150 100 50 0 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Year 80 )sdnasuoht ni( srerafaeS 207.1 191.9 165.8 159.1 149.0 138.6 130.0 97.9 90.2 79.6 73.3 63.6 54.6 44.7 36.4 As of 2024, the total number of nautical seafarers has surpassed 2.07 lakh, marking a more than five-fold increase over the 15-year span. 2019 2024 This represents an approximate 60% rise in Ratings and a 26% rise in Officers within just five years. Notably, while the growth in Ratings has been more accelerated, the 1.55 Lakhs Officer cadre continues to grow steadily, 0.52 Lakhs ensuring a balanced command-to-crew ratio. This sustained upward trajectory highlights 0.97 Lakhs 0.41 Lakhs the increasing opportunities in deck-side operations and reflects positively on India’s Ratings Officers maritime training infrastructure and regulatory oversight.Growth of Engineering Seafarers Officer's Count Rating's Count 120 100 80 60 40 20 0 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Year 81 )sdnasuoht ni( srerafaeS 100.8 93.5 84.2 75.9 75.5 75.8 70.2 56.5 53.6 47.3 43.8 40.2 35.7 31.0 25.8 The department comprises two core categories: Engineering Officers and Engineering Ratings. Notably, Engineering Officers have consistently outnumbered Ratings, reflecting a sustained demand for specialized, technically trained personnel in this vertical. In 2024, officers formed nearly 55% of the department’s strength, upholding a trend seen since 2010. The total number of engineering seafarers grew From 2019 to 2024 alone, indicating robust hiring 41% patterns and improved placement opportunities. The department's steady growth trajectory underscores the critical role of engineering talent in ensuring vessel operability, safety, and compliance.Breakdown of seafarers across departments and ranks Engineering 32.7% Nautical Ratings continue to dominate the workforce, forming nearly 50% of total Indian seafarers. Nautical 67.3% N autical n g ineeri E n g Conversely, the Engineering side shows a higher ratio of Officers to Rating Officer Officer Rating Ratings, indicating a more technically specialized crew composition. Officers Ratings make up ~64% of the overall seafaring population, 36% while Officers constitute the remaining 36%. This reflects the continued need for foundational seafaring skills across vessels, although officer cadre strength remains critical for operational leadership. Rating 64% Women Within this limited representation, 95% of women seafarers are engaged in the Nautical Nautical Engi… department, suggesting that Engineering roles continue to remain underexploed by women. 8207 Success Stories Disclaimer: In line with the right to privacy, the While the RPSL agency shared that the crew was name and place are not disclosed. being treated well, kept in cabins, and given one phone call a day to connect with their families, From Seizure to Safe Shores: the situation remained grim. The Advantage Sweet Repatriation The Directorate engaged with the Flag State, On April 28, 2023, a desperate message landed reached out to Iranian authorities through in the Directorate’s inbox — a plea from the wife diplomatic channels, and pressed for a solution. of a seafarer onboard the Advantage Sweet, a Every update from the Indian Embassy in Tehran Marshall Islands-flagged tanker that had been was monitored closely. There were reports that suddenly seized by Iranian authorities while provisions were sufficient and wages were being passing through international waters in the Gulf paid — but confinement is confinement. of Oman. And then came the worst: one of the seafarers, Her husband, along with 23 other crew members overwhelmed by prolonged isolation and all but one Indian had vanished into diplomatic hopelessness, jumped overboard. It was a silence and maritime gray zones. Initial reports moment that redefined the urgency of the spoke of a collision with an Iranian fishing vessel situation. This wasn’t just a matter of logistics and allegations that led to the vessel being anymore. It was about protecting lives, dignity, escorted by Iranian forces to a port and mental well-being. near Bandar Abbas. Multiple meetings were held. The Directorate From that day onward, the Directorate General of pushed for phased crew changes. Indian Shipping began a coordinated operation across authorities made repeated appeals. Obstacles embassies, ministries, legal systems, and emerged at every step — from unpaid Iranian international agencies. The crew had been invoices to visa delays and the need for court recruited through an Indian RPS agency, and their permissions under Iranian law. Yet the fate was now entangled in a web of unclear Directorate persisted — issuing a Show Cause charges, unpaid invoices, and mounting stress. Notice to the RPSL agency, calling for immediate accountability, and requesting direct intervention from the Ministry of External Affairs and the Ministry of Ports, Shipping, and Waterways. Finally, in October 2023, after 140 days of effort and coordination, the breakthrough came. Visas were granted, exit permits processed, and flights arranged via Dubai. On October 10, the crew of Advantage Sweet landed safely back in India. This was not just a case closed. It was a story of resilience — of families who waited, of institutions that refused to give up, and of a nation that stood behind its seafarers till the very end. 83The NADIA Repatriation Case The case of the vessel NADIA presented a complex situation involving Indian seafarers caught in an international legal dispute. The issue first came to light when the Ministry of External Affairs formally informed the Directorate General of Shipping in May 2024 about the arrest and detention of the vessel at Bandar Emam Khomaini Port, Iran. Although no Indian crew members were physically on board at the time of the vessel’s arrest in September 2023, it was soon discovered that 11 Indian seafarers had served on board prior to the incident, having been recruited through registered RPSL companies in India. Once the connection of Indian seafarers to the detained vessel was confirmed through the DGS The first phase of repatriation took place in e-Governance system, a coordinated response October 2024, when four of the Indian seafarers was initiated between DGS and the MEA. returned to India. They were received by the Instructions were issued to the recruiting RPSL authorities and later debriefed by DGS to companies to extend full cooperation in understand their experiences, identify any facilitating the repatriation process and fulfilling pending grievances, and ensure that their their responsibilities under the regulatory entitlements had been honored. In April 2025, the framework. The shipowners were also contacted remaining six seafarers were successfully and held accountable for meeting the repatriated. Their return marked the culmination repatriation and welfare costs. of a months-long diplomatic and administrative effort. During debriefing, these crew members confirmed that all wages had been paid and their return costs were fully covered by the shipowner. No complaints or welfare issues were raised by the seafarers upon their arrival. The NADIA case stands as an example of effective inter-agency coordination, proactive monitoring, and swift response to international maritime challenges. The successful return of all 11 Indian seafarers was achieved through the collaborative efforts of the Ministry of External Affairs, the Directorate General of Shipping, and the respective RPSL agencies. With all crew members safely home and their welfare needs addressed, the case has now been formally closed. 84DGS Action on M.V. Betelgeuse DGS reached out to the concerned agencies, including and simultaneously contacted the On 21st July 2024, the Directorate General of Indian Embassy in Iran to intervene and ensure Shipping received an alert from its counterpart in the crew’s safety. When initial responses from Sri Lanka regarding the detention of the vessel the ship’s management were delayed, DGS M.V. Betelgeuse by Iranian authorities. The ship, escalated the matter to the MoPSW, highlighting flying the flag of Togo, had twelve crew members the urgent need for diplomatic support and onboard—eleven of whom were Indian nationals. action. Immediate concerns were raised about the crew's safety, as communication lines with them The findings from the Master Checker system had gone silent and their status remained confirmed the involvement of multiple agencies unclear. in fraudulent activities, including placing seafarers on fake assignments and uploading forged documents into the regulatory system. Based on these findings and under the provisions of MS Notice 11 of 2024, DGS immediately blocked the online privileges of all implicated RPSL agencies. Show Cause Notices were issued, and further audits and investigations were ordered to determine the full extent of the violations. Directors of these agencies faced severe consequences, including debarment from maritime activity for five years and referrals to the Ministry of Corporate Affairs for action under the Companies Act. While regulatory action was ongoing, the Directorate remained focused on the welfare of the detained crew. Through consistent follow- ups with the Embassy of India and outreach to the shipowner, efforts were made to ensure that the seafarers received necessary support, legal aid if required, and arrangements for eventual Acting swiftly, DGS initiated a verification of the repatriation. onboard Indian crew through its e-Governance system. It was discovered that all eleven Indian The incident not only revealed a network of seafarers were officially placed on entirely fraudulent recruitment practices but also different vessels by various RPSL agencies. This demonstrated India’s resolve in protecting its unusual discrepancy suggested a serious breach seafarers and upholding the integrity of its of regulatory protocols, pointing to the possibility maritime systems. DGS’s prompt action, of forged documents and misrepresentation by strategic coordination with multiple authorities, the recruiting agencies. and uncompromising enforcement of rules turned a moment of crisis into a strong example Within days, a coordinated response was put into of regulatory success and humanitarian motion. commitment. 85Safe Rescue of RV Sindhu Sadhana Through Coordinated Maritime Effort On the afternoon of July 26, 2023, an urgent call came in from the Director of the National Institute of Oceanography (NIO). Their research vessel, RV Sindhu Sadhana, carrying 28 crew members and 9 scientists, had lost its propulsion system in the Arabian Sea. The ship was slowly drifting—at about 3 knots—towards the coast near Karwar. The situation was dangerous. If not rescued quickly, the vessel risked drifting into shallow waters within just 8 hours. The location was around 260 nautical miles from Mumbai Port, and the sea conditions were Even so, she kept moving forward, ready to worsening. Immediate help was needed. assist. As towing continued, disaster struck Without delay, the Directorate General of again. On the early morning of July 28, the Shipping informed the Maritime Rescue towline snapped. The team waited for daylight Coordination Centre (MRCC) in Mumbai, the and managed to reconnect it. By 10:30 AM, Indian Coast Guard (ICG), and INS Karwar. Water Lily had arrived and joined the rescue. She Everyone understood the seriousness of the stayed one nautical mile behind the drifting situation. DGS kept close contact with all vessel, providing backup and technical authorities to organize a rescue operation. assistance. An Emergency Towing Vessel (ETV) named Water Lily, stationed at Mumbai Port, was placed With both ICGS Sujeet and Water Lily working on high alert. Meanwhile, the Indian Coast Guard together, the convoy made progress toward Goa. dispatched their patrolling ship ICGS Sujeet Although the crew of Sindhu Sadhana tried to toward the drifting vessel. restore power on board with guidance from the equipment manufacturer, their efforts were By late evening, ETV Water Lily had been given unsuccessful. permission to sail, and she left Mumbai Port at 9:20 PM, heading directly towards Sindhu Finally, at 11:06 PM on July 28, Sindhu Sadhana Sadhana. Heavy weather made the journey was safely secured at Break Water Berth, difficult, but time was critical. Mormugao Port in Goa. The mission had On the night of July 27, ICGS Sujeet reached the succeeded. By the next morning, Water Lily scene. The first attempt to pass a towline failed began her return journey to Mumbai. due to rough waves. The Coast Guard advised This operation showed how quick response, the vessel to anchor temporarily in 20-meter- teamwork, and strong coordination between deep waters. The next morning, they succeeded. agencies can save lives. In the face of nature’s The Coast Guard began towing Sindhu Sadhana challenges, the Indian Coast Guard, Directorate toward Karwar. However, bad weather and high General of Shipping, Mumbai Port Authority, and swells slowed the vessel’s movement. Emergency Towing Services all came together to At the same time, Water Lily was still battling ensure that Sindhu Sadhana and everyone head swells, nearly 150 nautical miles away. aboard made it back safely. 86The MT Aashi Crew’s Return Home In February 2023, the Indian ship MT Aashi got The shipowners gave an assurance that the stuck near the coast of Indonesia. There were 20 vessel was insured and that they had hired a Indian crew members onboard when the vessel local company to take care of the cleanup work. ran aground on February 15. Even then, there were delays. The Embassy, As soon as India’s Maritime Rescue Coordination Indian authorities, and the shipping company Centre (MRCC) in Mumbai heard about the kept following up. The matter was also taken up situation, they reached out to the Indonesian at the Ministry of Ports, Shipping, and authorities. With their help, all 20 crew members Waterways. Meetings were held, and letters were were rescued by February 16. Most of them sent to all concerned, including the flag state, returned to India soon after. insurance company, and technical manager. The Indian side kept pushing for the seafarers’ However, three senior officers—Captain Sandeep safe return. Lawyers were hired, and the Bhasker, Mr. Sanjay Pandey, and Mr. Siyaab Embassy in Indonesia stayed in touch with the Salam—had to stay back in Indonesia while an local authorities. The wife of one officer, Mrs. investigation was carried out about how the ship Rani Pandey, was even staying with her husband ran aground and whether there was any damage in Indonesia, with support from the company. to the environment. As weeks went by, it was reported that the Eventually, after many months of follow-up and investigation had been completed, but the three coordination between Indian officials, the officers were still not allowed to return. The Indonesian government, the shipowner, and the RPSL agency and the Indian Embassy in insurance providers, a solution was found. On Indonesia stepped in to help. The Indonesian November 8, 2023, all three officers safely side asked for a letter from the shipowner returned to India, putting an end to a long and confirming that any damage caused would be stressful time for them and their families. covered. 8708 Social Media Outreach In an era of rapid digital transformation, the Instagram Directorate General of Shipping (DGS), through its Crew Branch, has strategically leveraged social media platforms to reach, inform, and engage the maritime workforce, especially Indian seafarers. Recognizing the need for timely, accessible, and verified communication, the Crew Branch has implemented a multi-channel outreach strategy aimed at empowering seafarers with knowledge, safeguarding their interests, and building a digitally connected maritime community. Core Objectives of the Outreach Seafarer Protection and Fraud Prevention Alerting seafarers on fraudulent practices through verified campaigns, anti-scam content, and explainer videos—especially during recruitment drives. Training and Guidance Providing guidance to aspiring seafarers via video reels, circular explainers, grievance redressal walkthroughs, and structured career tips. Grievance Redressal and Institutional Trust Enhancing DGS’s identity as a responsive and credible regulator by actively addressing concerns raised via digital channels, showcasing resolved cases, and fostering trust through transparent communication. Verified accounts and structured response workflows ensure seafarers receive timely assistance and guidance. Promoting Merchant Navy as a Career Showcasing career opportunities, eligibility criteria, training paths, and success stories to inspire the next generation of maritime professionals. Social media is leveraged to connect with youth, parents, and educators to raise awareness about the dignity, benefits, and global scope of a career at sea. 88The content strategy is built around high-impact visual formats including: #Sea Series: Reels explaining training, grievance redressal, and wellness and Searer Rights. DDG Explainers: Short videos by senior officers clarifying regulations. Success Stories: Showcasing journeys of Indian seafarers and welfare interventions. Event Coverage: Live and highlight posts from Sagar Mein Samman, Maritime Games, Day of the Seafarer, and more. Guidance Content: Awareness campaigns on how to join merchant navy, safety, and mental health. Dedicated Social Media Campaigns In addition to the official DG Shipping handles, two separate accounts have been launched for flagship initiatives: @SagarMeinSamman – celebrating the achievements, resilience, and contributions of Indian seafarers. @SagarMeinYog – promoting holistic wellness and mental health support for maritime professionals through structured campaigns and support videos. These focused channels amplify cause-specific messaging, ensuring deeper engagement with the target audience and reinforcing the Directorate’s commitment to crew-centric governance. The Crew Branch’s focused use of social media has transformed the way DGS engages with Indian seafarers—bridging the gap between regulation and real-time communication. From grievance support to career awareness, these platforms serve as vital digital lifelines for seafarers ashore and at sea. As maritime India moves forward, digital outreach will remain a cornerstone of seafarer-first governance. 89X (Twitter) YouTube Facebook LinkedIn @DGShipping-India Instagram X ( Twitter) Facebook YouTube LinkedIn sagar_mein_samman sagar_mein_yog 9009 Undergoing Initiatives Project Management Software for Crew Branch To improve coordination, efficiency, and tracking This unit will also ensure seamless coordination of internal projects that directly and indirectly with other branches and departments for cross- impact seafarers’ welfare, regulatory oversight, cutting projects such as ERP systems, seafarer and system modernization, the Directorate grievance redressal upgrades, and welfare General of Shipping has initiated the deployment scheme rollouts. of a dedicated Project Management Software for Core Functionalities: the Crew Branch. This initiative is part of a broader digital transformation effort aligned with Project Lifecycle Management: From Maritime India Vision 2030 and Amrit Kaal Vision initiation to closure with automated 2047. reminders. Task Assignment & Collaboration: Role- About the initiative wise task creation with deadlines and shared access. The software solution will be used to implement Document Management: Version- and maintain a hybrid (online + on-site) project controlled storage of files, concept notes, monitoring system. It will enable structured minutes, and templates. planning, milestone tracking, and real-time Analytics & Reporting: Real-time updates across all Crew Branch initiatives. All dashboards with filters for status, officer, statistical data and analytical dashboards will and initiative type. be readily accessible, enabling quicker insights Audit Trail: Maintains an immutable log of and facilitating faster, more informed decision- updates for accountability and making. transparency. Roles and Responsibilities Relevance to Seafarers The software solution will be used to implement Although internal in nature, this project will and maintain a hybrid (online + on-site) project significantly improve how initiatives impacting monitoring system. It will enable structured seafarers—such as grievance redressal planning, milestone tracking, and real-time upgrades, training reforms, RPSL oversight, and updates across all Crew Branch initiatives. All welfare scheme digitization—are managed, statistical data and analytical dashboards will tracked, and implemented. It ensures faster be readily accessible, enabling quicker insights delivery, better accountability, and transparent and facilitating faster, more informed decision- communication. making. The software will be responsible for: The Crew Branch plans to: Structuring project milestones, timelines, Integrate this system with other digital and documentation. dashboards for unified reporting. Assigning tasks to responsible officers and Train internal staff and stakeholders on monitoring progress. usage and compliance. Capturing delays, escalation points, and Mandate its use for all major projects by the dependencies. end of FY 2025–26. Generating progress dashboards and This will institutionalize project governance compliance reports for leadership review. and act as the operational backbone for future reforms. 91Enterprise Resource Planning for Seamen’s Provident Fund Organisation In a landmark move towards modernizing welfare governance, the Directorate General of Core Functionalities: Shipping has initiated the development of an The ERP system includes: integrated Enterprise Resource Planning (ERP) Centralized seafarer profile and KYC System for SPFO, transforming it into a fully management digital, transparent, and service-oriented Employer registration and monthly institution. contribution tracking About the initiative Online claim processing (final and non- refundable) The ERP project aims to comprehensively Real-time fund remittance and integration digitize the end-to-end lifecycle of provident with treasury/banking systems fund services—from employer registration and Investment portfolio management, contribution management to claim processing, penalty calculation, and GST/tax modules financial accounting, and regulatory compliance. Secure document management, grievance It directly addresses the need for real-time redressal, and MIS dashboards access, operational efficiency, and trust in All users—whether seafarers, employers, or service delivery for over a lakh registered SPFO administrators—will have dedicated seafarers and maritime employers. role-based access with multi-factor This initiative also contributes to India’s broader authentication, enabling secure transactions, goals of maritime digital governance, ease of transparent approvals, and seamless doing business, and citizen empowerment communication. through technology. Key Objectives Process Automation: Single, integrated digital platform that enables processing of PF contributions, withdrawals, and fund allocations. Real-time Access & Transparency: Empower seafarers and employers through user-friendly dashboards to track claims, contributions online. Regulatory & Financial Governance: Way forward Automate statutory reporting, investment tracking, audit trails, and tax/GST By digitizing critical touchpoints in seafarer compliance to ensure institutional welfare operations, the SPFO ERP strengthens accountability. financial governance and reduces the Scalability & Resilience: Develop a administrative burden on both beneficiaries and secure, modular, cloud-native architecture regulators. For seafarers, it promises quicker, that supports future integrations (e.g., trackable access to their entitlements; for Aadhaar, PAN, DigiLocker) and adheres to employers, it streamlines compliance; and for MeitY and CERT-In guidelines for the Government, it ensures data-driven policy cybersecurity and disaster recovery. implementation and fiscal oversight. 92Enterprise Resource Planning for Seafarers Welfare Fund Society In a strategic step towards digitizing welfare Cybersecurity and Data Integrity: administration, the Directorate General of Enforcing strong security protocols and Shipping has initiated the development of an adhering to national data protection integrated Enterprise Resource Planning (ERP) guidelines. system for the Seafarers’ Welfare Fund Society (SWFS), aimed at creating a seamless, Core Functionalities: transparent, and efficient platform for managing seafarer welfare schemes and services. Online Application Portals for seafarers and nominees for all schemes and About the initiative gratuity claims. Eligibility Verification & Document To modernize its operations, the Directorate Management to streamline approvals and General of Shipping has launched a record-keeping. comprehensive ERP initiative for SWFS. This Fund Automation & Accounting to end-to-end digital transformation project is manage gratuity contributions, designed to automate the core functions of investments, and administrative welfare schemes, gratuity management, fund expenses. accounting, and administrative operations. With Dedicated Payment Gateway to ensure a centralized web and mobile platform, the ERP secure and timely disbursements. system aims to empower seafarers with MIS Dashboards & Alerts for real-time seamless access to services while improving status, performance tracking, and transparency, governance, and operational beneficiary communication. efficiency. Mobile and Cloud Integration enabling Key Objectives: remote access, business continuity, and Digitization of Welfare and Gratuity DR capabilities. Processes: Automating the full application lifecycle—from submission to Way forward disbursement—for all welfare schemes and gratuity benefits. This project aligns with the Government of Unified Platform: Integrating scheme India’s Digital India and Maritime India Vision management, financial operations, and 2030 initiatives. It ensures ease of doing administrative workflows into a single business in the maritime welfare domain, digital system. enhances service delivery to India’s seafaring Enhanced Accessibility: Providing user- community, and promotes a transparent, friendly, multilingual interfaces through a resilient governance framework. By eliminating public portal and mobile app. dependence on legacy systems and manual Governance and Transparency: workflows, the ERP transforms SWFS into a Implementing role-based dashboards, future-ready institution for social protection. audit trails, MIS reports, and real-time status tracking for all stakeholders. Financial Control: Automating fund management and investment tracking, compliant with Ministry of Finance norms. 93Management Unit under Seafarers Welfare Fund Society 3. Quality Assurance & Testing About the initiative Review system design, data flows, and business process mapping. As part of the digital transformation initiative of Oversee testing phases including UAT the Seafarers’ Welfare Fund Society (SWFS), a (User Acceptance Testing), security Project Management Unit (PMU) is being audits, and go-live readiness. established to support the successful 4. Change Management & Capacity Building implementation of the ERP solution. The PMU Conduct training, user awareness will act as the backbone for project programs, and digital adoption drives coordination, quality assurance, vendor for SWFS staff and end users. management, and stakeholder alignment across Maintain feedback loops for iterative all phases of the project lifecycle. platform enhancement post-rollout. 5. Documentation & Compliance Strategic Rationale Ensure complete documentation of ERP specifications, workflows, and The scale and scope of the ERP implementation user manuals. covering welfare disbursement, gratuity fund Track compliance with IT security automation, fund management, and guidelines (CERT-In, GIGW), and administrative operations—require specialized government procurement norms. program management capabilities. The PMU 6. Risk Management & Issue Resolution will ensure that timelines are met, risks are Maintain a project risk register and mitigated, and that the project remains aligned implement mitigation plans. with the core objectives of SWFS, the Resolve operational bottlenecks and Directorate General of Shipping, and the Ministry escalate unresolved issues to senior of Ports, Shipping, and Waterways. authorities. Responsibilities of the PMU: Way forward The core functions of the PMU include: 1.Program Oversight & Governance The establishment of the PMU aligns with the Monitor project progress and ensure Government of India’s emphasis on structured adherence to approved scope, budget, project management, digital governance, and and timelines. timely implementation of citizen-centric Prepare status updates and initiatives. It will ensure that the SWFS ERP dashboard reports for SWFS and the initiative is delivered with transparency, Ministry. accountability, and high-impact outcomes for 2.Vendor and Stakeholder Coordination the Indian seafaring community. Facilitate coordination between ERP vendors, internal departments, and external stakeholders such as INSA, unions, and shipping companies. Support contract management and ensure service level agreements (SLAs) are met 94Integrated Comprehensive Grievance Redressal, MTI Module, RPSL Module About the initiative Digital Integration: Ensure seamless connectivity with core systems like INDoS, The Directorate General of Shipping (DGS), Aadhaar, and DGCOMM to avoid data through its Crew Branch, has embarked on a silos and duplication. transformative digital initiative to revamp four Service Reliability: Enable 24x7 access to critical operational modules—Maritime Training services across platforms such as mobile, Institutes (MTI), Recruitment and Placement web, email, and helplines with SLA-based Services License (RPSL), Crisis Management, resolution tracking. and Grievance Redressal. This integrated reform marks a pivotal step in modernizing maritime Core Functionalities: governance, ensuring efficient service delivery, and safeguarding seafarer welfare through data- MTI Module: Revamps approval, driven, transparent, and interoperable systems. compliance, certification, and CIP workflows for maritime training institutes. Strategic Rationale It introduces centralized seafarer admission, e-learning tracking, inspection These modules serve as the backbone of India’s scheduling, and performance dashboards. maritime regulatory framework, directly RPSL Module: Digitalizes RPS agency impacting the daily operations, safety, training, lifecycle—license approval, crew and grievance handling processes concerning contracts, SEC uploads, grievance Indian seafarers. The revamp ensures that handling, and risk scoring. The module systems are not only technically robust but also also features blockchain-ready smart aligned with the needs of stakeholders—whether contracts and a government-verified seafarers, shipping companies, training seafarer job portal. institutes, or government authorities. By Crisis Management Module: Enables real- automating core workflows and enabling multi- time registration, tracking, and resolution channel access, these platforms empower of maritime incidents. Integrated with seafarers with real-time visibility, improved escalation matrices, SITREP generation, grievance resolution, and streamlined access to inter-agency coordination tools, and essential services. mobile field support, it ensures rapid and Key Objectives: structured response during emergencies. Grievance Redressal Module: Governance & Oversight: Institutionalize Consolidates all channels of grievance real-time dashboards, audit trails, and reporting—portal, call center, social media inspection workflows to enhance —into a centralized, automated system. transparency and regulatory enforcement. Features include OTP-based Stakeholder Empowerment: Provide authentication, auto-escalation, document seafarers and other users with secure, management, geo-spatial reporting, and user-friendly interfaces to manage motivational messaging for seafarers. training, placement, and grievance status. 956 WAY FORWARD As India’s maritime sector accelerates toward a future defined by digital governance and global competitiveness, the Directorate General of Shipping’s Crew Branch remains steadfast in its commitment to protect, support, and empower seafarers. The experiences of the past year have helped identify critical system gaps and catalyze a blueprint for next-generation reforms. This forward-looking strategy outlines the challenges, solutions, and technological innovations that will shape the future of seafarer services. a. Identified Systemic & Operational Challenges The Crew Branch continues to address several systemic challenges that impact service delivery and regulatory oversight. A key concern is the fragmentation of seafarer data across various platforms, which hinders real-time decision-making. Delays in grievance redressal and repatriation persist due to procedural bottlenecks and lack of centralized escalation tracking. Welfare schemes, although impactful, suffer from limited digital access and awareness among seafarers. Furthermore, gender inclusivity and mental health remain under-addressed areas in maritime policy frameworks. These operational limitations necessitate structural reforms that place seafarers at the center of governance. b. Strategic Recommendations To overcome these gaps, the Crew Branch recommends the institutionalization of multilingual Seafarer Support Units across India’s coastal zones. A centralized 24x7 Seafarer Support Command Centre should be established to monitor grievances, coordinate repatriation, and offer psychological support. Simultaneously, data-driven dashboards must be introduced to track RPSL agency compliance, abandonment trends, and welfare delivery. Periodic feedback loops from seafarers should be formalized through surveys and mobile outreach. Training modules for shipping companies and MTIs on seafarer rights and welfare protocols will foster greater accountability and sensitization. 96c. Technology Interventions Future readiness requires embracing advanced technology solutions that are interoperable and secure. An AI-enabled grievance analytics platform will be developed to prioritize and route cases efficiently. Blockchain can be leveraged for secure verification of sea service records, reducing fraudulent claims. An advanced DG Shipping Portal is planned, featuring grievance tracking, mental health support, welfare scheme status, and biometric login. All ERP platforms—including those of SPFO, SWFS, and the Crew Branch—will be integrated to ensure seamless data flow, paperless service delivery, and unified seafarer profiling. d. Targets for FY 2025–26 In the upcoming fiscal year, the Crew Branch aims to operationalize all modules of SPFO and SWFS ERP systems, including integrated grievance handling. The dedicated DG Shipping portal will be launched, targeting 50,000+ users in its first phase. By streamlining grievance workflows and using AI for triage, the average grievance resolution time will be reduced by 80%. Additionally, over 500 stakeholders will be trained on SOPs related to digital compliance, onboard complaint handling, and grievance redressal. The digitization of legacy welfare and gratuity records will also be completed, laying the foundation for real-time audits and better oversight. e. Long-Term Vision: Maritime Amrit Kaal Vision (MAKV) 2047 Looking ahead to 2047, the Crew Branch envisions a future where every Indian seafarer is supported by a smart, integrated, and empathetic maritime governance system. Technology will not only serve as an enabler but as a guardian anticipating risks, delivering support before crisis strikes, and empowering seafarers through transparency and trust. With predictive compliance systems, AI-led enforcement, and global best practices embedded into policy, India will emerge as a world leader in seafarer welfare, safety, and dignity. f. Maritime Workforce Expansion and Global Leadership Beyond digital innovation, India’s maritime vision must be anchored in nurturing a thriving, empowered seafaring community. As one of the world’s leading providers of maritime manpower, India holds a unique position to further consolidate its status through strategic outreach, skilling, and institutional alignment. The Crew Branch recognizes the need to make merchant navy an aspirational career choice, especially among youth in coastal and inland regions. To this end, expansive awareness campaigns will be launched across schools, MTIs, and universities, highlighting structured career pathways, scholarships, training programs, and the long-term benefits of maritime service. Efforts will also be made to improve the quality and employability of Indian seafarers by strengthening the curriculum and practical exposure at Maritime Training Institutes (MTIs). Focused interventions for women seafarers, cadets, and ratings will be institutionalized through inclusive policies and reserved opportunities. Partnerships with international bodies like IMO and major flag states will help open more employment avenues for Indian seafarers globally. At a governance level, reforms in recruitment transparency, simplification of examination processes, and enhancement of welfare entitlements will create a fairer ecosystem. India’s maritime brand will be elevated through structured collaboration with shipping companies, RPS agencies, and port authorities to ensure that Indian seafarers are recognized not just for their numbers, but for their professionalism, discipline, and resilience. The long-term vision is clear, position India as the most trusted and top-ranking seafarer-supplying nation by 2047, through a model that is digitally empowered, socially inclusive, and globally respected. 97Key Action Strategies – FY 2024–25 No. Action Strategy Addressing Abandonment Cases: Coordinated resolution of seafarer 1 abandonment with MEA and MoPSW, ensuring due diligence across nationalities. Seafarers’ Rights & Code of Conduct: Launch of rights-awareness campaign, 2 social media outreach, 24x7 grievance mechanism, and curriculum integration. RPSL Compliance Strengthening: Rollout of SMS verification alerts and stricter 3 circulars to prevent malpractice during seafarer onboarding. Seafarer Welfare Infrastructure: Formation of Welfare Board Audit Team and 4 phased rollout of infrastructure projects at ports through SWFS. Sagar Mein Yog – Wellness at Sea: Launch of 10 holistic wellness modules for all 5 MTIs to promote mental and physical well-being of seafarers. Sagar Mein Samman – Honour at Sea: Gender empowerment initiative with a 6 five-year plan to boost women’s participation in maritime careers. Revamp of MTI Training & Certification: End-to-end digitalisation and skill-based 7 upgrades in training ecosystem led by Training Division. Suraksha Sarva Pratham – Safety at Sea: Safety-first campaign with casualty 8 analysis, awareness, and a dedicated Global Indian Safety Portal. Crisis Management & Grievance Handling: 85+ weekly reviews, rapid claim 9 settlements, and plan for integrated tech-based grievance redressal. Streamlining Shore Leave & Immigration: Engagement with MHA, FRROs, and 10 pilot sign-on counter at Mumbai Airport to ease processes. ERP for SWFS: Digital transformation of SWFS operations and development of 11 Crew Connect – Milan portal for seafarer outreach. ERP for SPFO: Full implementation of ERP for transparent Provident Fund 12 tracking and accelerated claim settlements. Coordination with PGoE & MEA (E-Migrate): Monitoring of desertion, illegal 13 migration, and system integration for preventive action. MLC Compliance Board: Transparent review of crew practices and inclusive 14 policy discussion with key stakeholders. Advisory Board Engagement: Policy-level course correction through industry 15 consultations and seafarer feedback integration. Union & Seafarer Association Dialogues: Continuous interaction for compliance 16 updates and resolution of field-level issues. Authentic Job Portal for Seafarers: Launch of a verified employment portal and 17 support mechanism to combat job fraud. 98Annexure A- DGS Orders No. of Sr. No. Subject Issue Date Year Constitution of Committee to inquire and investigate into circumstances and aspects pertaining to harassment, ill-treatment, abuse, discriminatory treatment or such other misconduct towards 1 4 of 2025 Apr 21, 2025 Indian Seafarers employed on board ships causing or likely to cause death, personal injury, psychological trauma and such other un- desirable consequences Clarification on responsibilities related to Principal Officer (P.O), 2 3 of 2025 Mercantile Marine Department in the Crisis Management and Apr 17, 2025 Reaction Group ILO 110th session amendment (2022) to Maritime Labour 3 21 of 2024 Dec 20, 2024 Convention, 2006 Establishment of Task Force for Women in Maritime for nurturing 4 18 of 2024 and supporting the Directorate's initiative of Sagar Mein Nov 27, 2024 Samman Establishment of Task Force for nurturing and supporting the 5 19 of 2024 Directorate's initiative of Sagar Mein Yog - Wellness at Sea / Nov 27, 2024 Shore Supersession of DGS Order No. 06 of 2024 -- Issue of E-Migrations 6 7 of 2024 of Indian Seafarers due to the Technical Upgradation of E-Migrate Oct 4, 2024 Portal – Reg. Constitution of MLC Compliance Board as a consulting forum to 7 13 of 2024 Aug 14, 2024 review and address issues related with comliance of MLC 2006 Formation of Consultative Group for Enhancing Indian Maritime 8 11 of 2024 Jun 30, 2024 Sector – reg. Constitution of Complaint Committee regarding Sexual Harassment on Women seafarer at workplace under Section 04 of the Sexual 9 10 of 2024 Jun 14, 2024 Harassment of Women at Workplace (Prevention, Prohibition & Redress Act, 2013) – Reg. Relaxation of Educational Qualification for admission to Pre-Sea Courses of General Purpose Ratings and certificate course in 10 5 of 2024 Maritime catering and for issuance of CDC for the natives of Jun 3, 2024 Minicoy island of Union Territory of Lakshadweep belonging to Schedule Tribe Constitution of Seafarers Welfare Board Audit Team (SWBAT) with a 11 08 of 2024 Apr 22, 2024 mandate to inspect the welfare facilities provided in the ports 12 5 of 2024 डीजीएस आदेश संख्या 05 का 2024 Mar 21, 2024 Issue of E-Migrations of Indian Seafarers due to the Technical Up- 13 6 of 2024 Mar 20, 2024 gradation of E-Migrate Portal – Reg Constitution of "Advisory Board" as a consulting forum 14 12 of 2024 Mar 7, 2024 to review and address issues related to Indian Mercantile Marine 15 10 of 2023 Constitution of Crisis Management and Reaction Group Nov 8, 2023 99No. of Sr. No. Subject Issue Date Year Constitution of a committee to assess the legal considerations related to the Directorate's authority in determining 16 14 of 2023 Sep 13, 2023 seafarers' wages and to review Collective Bargaining Agreements signed by relevant unions, associations, and seafarers Mandatory possession of Bio-metric Seafarers Identity Documents 17 7 of 2023 (BSID) for seafarers that are intend to visit Ports in Brazil and in Apr 5, 2023 other countries Constitution of Complaint Committee regarding Sexual Harassment on women seafarer at workplace under section.4 of the Sexual 18 3 of 2023 Jan 30, 2023 Harassment of Women at Workplace (Prevention Prohibition and Redress Act 2013) Extension of the validity of Recruitment and Placement of Seafarers 19 20 of 2021 Nov 5, 2021 License (RPSL) and Audit of RPSL in view of COVID 19 outbreak. Relaxation of educational qualification for admission to pre-sea courses of General Purpose Ratings and certificate course in 20 11 of 2021 Maritime catering and for issuance of CDC for the natives of Sep 3, 2021 Minicoy island of Union Territory of Lakshadweep belonging to Schedule Tribe. Extension of the validity of Recruitment and Placement of Seafarers 21 27 of 2021 Jul 26, 2021 License (RPSL) and Audit of RPSL in view of COVID 19 outbreak. 22 19 of 2021 Extension of validity of Continuous Discharge Certificate (CDC). Jun 5, 2021 Instructions to all Statutory bodies and surveyors conducting 23 24 of 2021 inspection on board merchant ships- Restricting Ship to shore May 14, 2021 interactions during second wave of COVID-19 pandemic. Standard Operating Procedures/ Protocols (SOP) for controlled 24 15 of 2021 Apr 28, 2021 crew change- resumption of e-pass facility. Standard Operating Procedures/Protocols (SOP) for Controlled 25 8 of 2021 Mar 2, 2021 crew change- dispensing of requirement of e-pass. 26 10 of 2021 Extension of Continuous Discharge Certificate (CDC) Feb 23, 2021 भारतीय पत्तनो मे वदेशी समुदक् मय के साइन-ऑन हेत ुमानक प्रचालन प्रया/ प्रोटोकॉल- 27 5 of 2021 Jan 25, 2021 संबंधी Standard Operating Procedures / Protocols (SOP) for sign-on of 28 5 of 2021 Jan 25, 2021 foreign seafarers in Indian ports. Standard Operating Procedure / Protocol (SOP) for Sign-On of 29 39 of 2020 Nov 21, 2020 foreign seafarers in Indian ports – reg. Extension of the vaildity of Recruitment and Placement of Seafarers 30 15 of 2020 License (RPSL) and Inspection of RPSL in view of Covid-19 outbreak Sep 6, 2020 - reg 100No. of Sr. No. Subject Issue Date Year Extension of the vaildity of Recruitment and Placement of Seafarers 31 15 of 2020 License (RPSL) and Inspection of RPSL in view of Covid-19 outbreak Sep 6, 2020 - reg Standard Operating Procedures / Protocols (SOP) for vessels at 32 12 of 2020 port / anchorages with confirmed COVID - 19 positive seafarer on- Aug 13, 2020 board-reg Standard Operating Procedure / Protocol (SOP) for repatriation of 33 21 of 2020 Jul 20, 2020 foreign seafarers from Indian Ports-reg Extension of the validity of Recruitment & Placement of 34 19 of 2020 Seafarers License (RPSL) and audit of RPSL in view of Covid-19 Jul 13, 2020 outbreak 35 10 of 2020 Extension of validity of CDCs. Apr 13, 2020 Indian nationals holding restricted Indian Continuous Discharge Certificate(CDC) in the category of Higher National Diploma (HND) 36 2 of 2019 Aug 4, 2019 recognized by foreign Maritime Administration and GMDSS certificate holders-reg. Consideration of Matriculation Certificate issued by Armed Forces 37 3 of 2019 Jun 8, 2019 to ex- servicemen for issuance of CDC-reg. Relaxation of requirement of sub-rule (5) of Rule 4 of Merchant Shipping (Continuous Discharge Certificate) Rule, 2017, for 38 1 of 2019 Jun 3, 2019 seafarers who have worked on International Cruise Ships before coming into force of said rules. Indian CDC restricted to work as hospitality crew on cruise vessels- 39 6 of 2018 May 21, 2018 reg. 40 1 of 2018 Exemption of repair technicians from the purview of MLC,2006-reg. Jan 16, 2018 Exemption from opening of Articles of Agreement for Government 41 6 of 2017 Jul 12, 2017 owned ships. 127th meeting of Board of Trustees of Seamen's Provident Fund 42 4 of 2016 Dec 8, 2016 Organisation held on 04.03.2016 43 1 of 2016 Submission of Articles of Agreement for Indian flag ships - reg. Feb 19, 2016 44 3 of 2015 Certificate of Competency as Cook in the Merchant Navy - reg. Apr 9, 2015 45 3 of 2015 वाणज्या पोत परवहन म रसोइए के तौर पर सक्षमता प्रमाणपत्र – संबंधी. Apr 9, 2015 Authorisation to the Directors, Seamen's Employment Offices, Mumbai, Chennai and Kolkata to issue recruitment and Placement 46 22 of 2014 Dec 29, 2014 of Seafarers service licneces and related issues - further procedural streamlining - reg. 101No. of Sr. No. Subject Issue Date Year Issuance of an Indian Continuous Discharge Certificate (CDC) to 48 4 of 2014 Indian citizens successfully completing the Higher National Diploma Dec 5, 2014 course - reg. उच्‍चतर राष्‍य डप्‍लोमा पाठयक्रम को सफलतापूवक पूरा करने वाले भारतीय नागरक को 49 4 of 2014 Dec 5, 2014 भारतीय सतत उन्‍मोचन प्रमाणपत्र (सीडीसी) जारी कया जाना-संबंधी। Issuance of Continuous Discharge Certificate-cum-Seafarer's 50 18 of 2014 Identity Document (CDC) in the modified format with security Oct 30, 2014 features - reg. Issuance of Indian CDCs to hospitality crew working on cruise 51 15 of 2014 vessels and also to seafarers who are working on board trading Oct 29, 2014 vessels without an Indian CDC - reg. Payment of welfare fund contribution by Recruitment and 52 16 of 2014 Oct 29, 2014 Placement of seafarers (RPS) providers - reg. Payment of Welfare Fund Contribution by Recruitment and 53 17 of 2014 Oct 29, 2014 Placement Service (RPS) Providers - reg. Issuance of Indian CDCs to hospitality crew working on cruise 54 13 of 2014 vessels and also to seafarers who are working on board trading Aug 26, 2014 vessels without an Indian CDC - reg. 55 7 of 2014 Certificate of Competency as Cook in the merchant navy - reg. Jun 24, 2014 - Issuance of Indian CDCs to hospitality crew working on cruise 56 6 of 2014 vessels and also to seafarers who are working on board trading Jun 6, 2014 vessels without an Indian CDC - reg. Submission of applications for all individual category Continuous 57 5 of 2014 Jun 6, 2014 Discharge Certificates-reg. Issuance of Indian CDCs to hospitality crew working on cruise 58 19 of 2014 vessels and also to seafarers who are working on board trading May 12, 2014 vessels without an Indian CDC - reg. Implementation of revised format of Articles of Agreement for 59 23 of 2013 Nov 19, 2013 Indian Ships-reg Dispensing with the requirement of Continuous Discharge 60 22 of 2013 Certificate for inland vessel crew serving on Indian Coastal Ships Nov 14, 2013 operating in engaged in harbour operation - reg. Applications for individual and institutional category Continuous 61 20 of 2013 Oct 30, 2013 Discharge Certificates-reg. 62 9 of 2013 additional categories of India seafears Oct 4, 2013 63 12 of 2013 issuance of replacement Aug 5, 2013 102No. of Sr. No. Subject Issue Date Year Non-availability of sufficient opportunities for the mandatory on- board sea training for the candidates passing out from the various approved Maritime Training Institutes, and Indian Maritime 64 17 of 2013 Jul 30, 2013 University, conducting approved pre-sea courses-obtaining Recruitment and Placement Service licenses by such institutions- reg. Revision of the format of the Article of Agreement to comply with 65 4 of 2013 May 3, 2013 the requirements of the Maritime Labour Convention 2006 - reg Streamlining of procedures for the appl. of CDCcumSID for aspiring 66 24 of 2013 seafafers completing DGS appr presea trg courses both long/short Apr 12, 2013 term courses reg. 67 7 of 2013 Certificate of Competency as Cook in the Merchant Navy reg. Mar 22, 2013 Issuance of Indian CDC to hospitality crew working on cruise 68 8 of 2013 vessels and also to seafarers who are working on board trading Mar 22, 2013 vessels without an Indian CDC - reg. 69 14 of 2013 issuance of such a CDC on experience basis was extended Mar 6, 2013 70 11 of 2013 CoCs issued to the cook Mar 5, 2013 71 2 of 2013 competent seafarers in line with the said Convention Standards Jan 31, 2013 Authorisation to the Director, Seamens' Employment Offices, 72 3 of 2013 Mumbai, Chennai, & Kolkata to issue Recruitment and Jan 31, 2013 Placement Service licenses and for related issues. 73 10 of 2013 Maritime Administration of forigen nations Jan 5, 2013 74 7 of 2012 Certificate of Competency as Cook in Merchant Navy. Dec 17, 2012 75 6 of 2012 Issuance of replacement, renewal & duplicate CDCs -reg Apr 12, 2012 In pursuance of the Manila Amendments to STCW 78, changes in 76 6 of 2011 May 31, 2011 education, training and assessment process are envisaged. Granting dispensation to Indian nationals to work on Indian flag 77 5 of 2011 cruise ships as hotel and entertainment staff without Indian CDC. May 16, 2011 reg. 78 4 of 2010 Guidelines on renewal of RPS license. Oct 11, 2010 Issue of CDC to Bachelor of Fisheries Science (Nautical Science) 79 1 of 2010 Mar 31, 2010 conducted by CIFNET. 103No. of Sr. No. Subject Issue Date Year Issuance of Continuous Discharge Certificate-cum-Seafarer's 80 3 of 2009 Identity Document (CDC) in the modified format with security Jun 24, 2009 features. Centralization of issuance of CDCs at the office of Shipping Master, 81 2 of 2008 Mar 7, 2008 Mumbai Temporary suspension of issuance of CDC under category of 82 1 of 2008 Feb 19, 2008 "Purser/Ship's clerk" --reg. 83 1 of 2006 समुद्रगामी सेवा पूरी करन ेके लए नौ सेना अधकारय को प्रतबंधत सीडीसी जारी कय ेजाना। Sep 1, 2006 भारतीय समुद्र कमय के बीच वाणज्य0 पोत परवहन के (समुद्र कम क भत तथा नयोजन) 84 6 of 2006 नयमावली 2005 के कायान्वयन के लए पाठ्यक्रम मॉडूल संबंधत जागरुकता का प्रसार Jul 7, 2006 करना । Extension of time limit for CDC under Rules 4(10) of M.S.(CDC) 85 5 of 2006 Jul 3, 2006 Rules, 2001 Course module for implementation of Merchant Shipping 86 6 of 2006 (Recruitment and Placement of Seafarers) Rules, 2005 Spreading Jun 7, 2006 awareness among Indian seafarers thereof. Extension of time limit for CDC under Rule 4(10) of M.S. (CDC) 87 3 of 2006 Jun 2, 2006 Rules, 2001 Issue of restricted CDCs to naval officers for completing sea going 88 1 of 2006 Jan 9, 2006 service Revised procedure for application of CDCs for the long term 89 6 of 2005 Apr 20, 2005 training courses of one year duration and more. 90 2 of 2004 भूत पूव तटरक्षक रटगो को सीडीसी जारी कया जाना । Nov 22, 2004 91 7 of 2004 Revision of the existing fees specified for issue of Identity Cards Nov 22, 2004 Restricted CDC to naval officers for temporary attachment to 92 1 of 2004 Apr 27, 2004 merchant navy ships 93 1 of 2004 वाणज्य पोतो से अाई रुप से जुड़ने के लए नौसेना अधकारय को नौसेना सीडीसी। Apr 25, 2004 94 8 of 2003 Extension of period of renewal of CDC prior to date of expiry Aug 25, 2003 95 8 of 2003 Extension of period of renewal of CDC prior to date of expiry Aug 25, 2003 96 8 of 2003 समापन क तारीख से पहल ेसीडीसी को नवीकृत करने क अवधी का वस्ताीर। Aug 25, 2003 104No. of Sr. No. Subject Issue Date Year Revised eligibility criteria for CDC under Rule 4(10) of MS (CDC) 97 3 of 2003 Mar 28, 2003 Rules, 2001 98 2 of 2003 Certificate of Competency to Chief Cook Feb 28, 2003 99 2 of 2003 मुख्य रसोइयां के लए सक्षमता प्रमाणपत्र । Feb 28, 2003 वाणज्यक पोत परवहन (सीडीसी) नयमावली 2001 के नयम 4(10) के अंतगत सीडीसी क 100 3 of 2003 Feb 28, 2003 लए परशोधत पात्रता मानदंड । 101 7 of 2002 Amendment to the DG Shipping Order No. 7 of 2002 Dec 24, 2002 102 7 of 2002 वष 2002 के नौवहन महानदेशालय के आदेश संख्याो: 7 ए म संशोधन.। Dec 24, 2002 Revised form for Articles of Agreement and procedure for signing 103 7 of 2002 Dec 3, 2002 on, off etc Exemption from opening of Articles of Agreement for Government 104 6 of 2002 Oct 3, 2002 owned ships Revised age limit & Pre-Sea training for Petty Officers for issue of 105 4 of 2002 Aug 19, 2002 CDC 106 4 of 2002 सीडीसी जारी कय ेजाने के लए पॅट अधकारी परशोधत आयुसीमा और समुद्र पूव प्रशक्षण । Aug 19, 2002 107 3 of 2002 CDCs in the category of UH -discontinuance of issue etc. Jul 31, 2002 108 3 of 2002 वष 2002 नौवहन महानदेशालय का आदेश संख्या 3 Jul 31, 2002 109 7 of 2002 संवदा करारो के लए परशोधत प्रपत्र तथा पोत पर चढ़ने उतरने क प्रया। Mar 12, 2002 110 6 of 2002 सरकारी स्वानमत्वव वाल ेपोतो के लए संवदा करार करने से छुट। Mar 10, 2002 111 10 of 2001 Issuance of CDC to the Deck Cadets Oct 16, 2001 112 10 of 2001 वष 2001 का नौवहन महानदेशालय का आदेश संख्यार: 10. Oct 16, 2001 Issuance of CDC in the category of Utility Hand on Compassionate 113 9 of 2001 Aug 23, 2001 Cases (Superseded vide D.G.S.Order 3 of 2002) 105No. of Sr. No. Subject Issue Date Year Issuance of CDC in the category of Utility Hand on Compassionate 114 9 of 2001 Aug 23, 2001 Cases (Superseded vide D.G.S.Order 3 of 2002) 115 9 of 2001 वष 2002 के नौवहन महानदेशालय का आदेश संख्याo: 3 का अधक्रमण :- Aug 23, 2001 116 8 of 2001 Certificate of Competency as Cook in Merchant Navy Aug 13, 2001 117 8 of 2001 वाणज्य पोत परवहन म रसोइय के रुप म ेसक्षमता प्रमाणपत्र । Aug 13, 2001 MS (CDC)Rule -seamen sailing on board Offshore Supply Vessels or 118 6 of 2001 Jun 6, 2001 home trade ships or passenger ships 119 6 of 2001 वष 2001 का नौवहन महानदेशालय का आदेश संख्याक: 6. Jun 6, 2001 Cut off date for acceptance of applications for issuance of CDC 120 5 of 2001 Jun 4, 2001 under Rule वाणज्यव पोत परवहन (सीडीसी नयम के नयम 4(9) के अंतगज सीडीसी जारी कये जान ेके 121 5 of 2001 Apr 6, 2001 लए आवेदन को स्वी कार कये जान ेहेतू कट ऑ फ तारीख ,इत्या द । 122 1 of 2001 Registration and Employment of Seafarers in India Mar 27, 2001 भारत म समु कमय का पंजीकरण तथा रोजगार वाणज्य पोत परवहन अधनयम 1958 123 1 of 2001 Mar 27, 2001 क धारा 456 के अंतगत परशोधत मागदश सध्दांयत । 106Annexure B- DGS Circulars No. of Sr. No. Subject Issue Date Year Constitution of Expert Committee for Development of Seafarers 1 14 of 2025 Apr 25, 2025 Manual - Call for Nominations Maritime Advisory to all Indian seafarers and Indian flagged vessels 2 15 of 2025 in reference to the Ministry of External Affairs (MEA) Advisory dated Apr 25, 2025 24.04.2025 Visa Exemption for Civilian Sea Crew Members Traveling to 3 12 of 2025 Apr 8, 2025 Republic of Malta to join the ships from Maltese Ports Statistics of engagement of Indian seafarers on Indian / Foreign Flag 4 13 of 2025 Apr 8, 2025 Merchant vessels from 2010 to 2024 Issues faced by Shipping / RPS Companies while extending 5 8 of 2025 Mar 6, 2025 contractual Article of Agreement DGS proposal for initiatives towards seafarers financial and mental 6 2 of 2025 Jan 22, 2025 well-being by collection of requisite data Changes incorporated in present E-Governance RPSL, module for 7 30 of 2024 updating Seafarer's Engagement and Discharge Data (Article Dec 20, 2024 of Agreement / Form-I) Constitution of Expert Committee to review the aspects of 8 28 of 2024 Collective Bargaining Agreement (CBAs) and other Maritime Labour Nov 28, 2024 Convention aspects applicable to Indian seafarers Changes brought in E-Governance e-migrate system related to SMS 9 25 of 2024 alerts, port and country of joining and procedures for viewing Aug 14, 2024 acknowledging sea service details by seafarers Submission of details of seafarers currently working in or scheduled 10 15 of 2024 Jun 22, 2024 to join vessels in Iran, UAE, or Malaysia – Reg. Statistics of engagement of Indian seafarers on Indian / Foreign 11 6 of 2024 Mar 14, 2024 flagged Merchant Ships from 2010 to 2023 Correction / deletion / updation of entries in the FORM-I and Article 12 2 of 2024 Feb 27, 2024 of Agreement uploaded by RPS / Shipping Companies Addendum 1 to DGS Circular No. 03 of 2023 dated 13.01.2023 - Modification of Online e-governance module for the processes 13 26 of 2023 Dec 13, 2023 pertaining to Recruitment and Placement of Seafarers License (RPSL) 14 26 of 2023 वष 2023 क नौमन परपत्र संख्या 03 दनांक 13.01.2023 का अनुशेष Dec 13, 2023 Addendum 3 in respect of DGS Circular No. 23 of 2022 dated 15 22 of 2023 02.12.2022 Issuance of Bio- metric Seafarer's Identity Sep 25, 2023 Documents (BSID) to Indian Seafarers 107No. of Sr. No. Subject Issue Date Year Addendum to DGS Crew Circular No. 23 of 2022 regarding issuance 16 11 of 2023 of Bio-metric Seafarers Identity Documents (BSID) to Indian Apr 18, 2023 Seafarers - reg. Statistics of engagement of Indian seafarers on Indian / Foreign flag 17 7 of 2023 Feb 24, 2023 merchant ships from 2010 to 2022. Modification of Online e-governance module for the processes 18 3 of 2023 pertaining to Recruitment and Placement of Seafarers License Jan 13, 2023 (RPSL). 19 0 of 2023 Provident Fund Contribution payable of Seafarers Jan 6, 2023 Coronavirus (COVID 19)- arrangement for 3rd Dose/Booster dose of 20 8 of 2022 Jul 4, 2022 vaccination for seafarers. Advisory to all seafarers and RPSL regarding applicability of CBA 21 11 of 2022 while entering into a contract between seafarers and May 30, 2022 RPSL/Employer for working on foreign flag vessels. Statistics of engagement of Indian seafarers on Indian / Foreign flag 22 3 of 2022 Mar 2, 2022 merchant ships from 2010 to 2021 Linking of maximum no. of seafarers engaged with the Bank 23 6 of 2022 Feb 28, 2022 Guarantee furnished by the RPS in RPS module Issuance of Seafarer's Identity Documents (SID) to Indian 24 23 of 2022 Feb 12, 2022 Seafarers Instructions regarding deductions from Seafarers wages- Recent news clippings about alleged misappropriation of funds from trust 25 20 of 2022 Jan 9, 2022 of unions meant for welfare of seafarers, deductions of amount from seafarers wages etc. Standard Operating Procedure to deal with cases where Sign On Ship / Sign Off Ship, Sign Off Shore / Date of Completion of contract 26 29 of 2021 / Arriving India dates are not entered in to the seafarer's sea Dec 23, 2021 service details in e-governance system by Shipping company / RPSL which is now suspended / withdrawn / online privileges deactivated. CLARIFICATION- DGS Circular No.13 of 2021- Maritime Advisory on 27 0 of 2021 Dec 5, 2021 sign-off seafarers during second wave of COVID-19. COVID and mental health helpline for Indian seafarers and their 28 23 of 2021 families- Initiatives by Association of Shipping Companies and Nov 8, 2021 Seafarers Unions. 29 0 of 2021 Order- from Seamen Employment Office, Mumbai Nov 3, 2021 Addendum -IV to DGS Circular No. 09 of 2021 - Corona Virus (Covid 30 27 of 2021 - 19) arrangement for vaccination of Second dose of Covishield Oct 26, 2021 after 28 days to the seafarers - reg. 108No. of Sr. No. Subject Issue Date Year Uploading Seafarers discharge data ( Date of Sign-off Ship and Date 31 18 of 2021 of Sign off or Shore Date of Completion of Contract) - Article of Sep 6, 2021 Agreement and Form-|, RPSL - regarding. Resumption of Data Capturing for Issuance of BSID under 32 25 of 2021 controlled Conditions at Govt. Shipping Offices and Mercantile Aug 9, 2021 Marine Departments. Maritime Advisory on Sign-off of Seafarers during second wave of 33 13 of 2021 Aug 5, 2021 COVID 19. 34 7 of 2021 Review of debarment of Continuous Discharge Certificates (CDC) Aug 3, 2021 Notification No. GSR 441(E) dated 28.06.2021 amending Merchant 35 21 of 2021 Shipping (Maritime Labour) Rules, 2016 based on 2018 Jul 14, 2021 amendments to the code of Maritime Labour Convention, 2006 36 11 of 2021 Resumption of e-pass facility- appointment of Nodal officer. Apr 30, 2021 37 0 of 2021 Circular- for BSID Data Capturing of Seafarers. Apr 26, 2021 Statistics of engagement of lndian seafarers on lndian / Foreign flag 38 8 of 2021 Mar 23, 2021 merchant ships from 2010 to 2020 - reg. Advisory- Changes in Biosecurity laws in Australia - Migration 39 6 of 2021 Feb 24, 2021 Amendment (Biosecurity Contraventions) Regulations 2020. 40 0 of 2021 ORDER-M/s Almighty Maritime Services Pvt. Ltd. Navi Mumbai Jan 20, 2021 41 0 of 2021 ORDER-M/s Good Result Marine Services Pvt. Ltd. Mumbai Jan 20, 2021 Coronavirus (COVID 19)-Designating seafarers as Key workers 42 37 of 2020 Dec 22, 2020 providing an essential service. Review of debarment of Continuous Discharge Certificates (CDC) - 43 34 of 2020 Dec 11, 2020 reg. Implementation of the 2018 amendments to the Code of MLC, 44 35 of 2020 Nov 26, 2020 2006-reg 45 36 of 2020 Resuming of issuance of BSID under controlled conditions - reg Sep 12, 2020 Blacklisting Debarment of Debarment of Doris Marine services 46 0 of 2020 Aug 13, 2020 Pvt.ltd Relaxation to update the e- profiles of seafarers who got stuck 47 29 of 2020 May 8, 2020 during the COVID-19 pandemic lock down in various countries-reg. Suspension of data capturing of seafarers for BSID scheduled 48 0 of 2020 Apr 16, 2020 during 22.03.2020 until 15.04.2020 - reg. 109No. of Sr. No. Subject Issue Date Year 49 15 of 2020 Payment of Provident Fund, Welfare / Gratuity Fund - reg. Apr 13, 2020 DGS Circular No.10 of 2020- Statistics of Indian seafarers Trained 50 10 of 2020 Mar 17, 2020 and employed. Survey of Gender Diversity and Impact on Performance in the 51 0 of 2020 Mar 9, 2020 Maritime Industry-reg Advisory to all Recruitment and Placement of Seafarers License 52 5 of 2020 [RPSL] holders regarding demand of remuneration, donation or fees Feb 13, 2020 from seafarers for their employment-reg 53 2 of 2019 On line e-governance module for process pertaining to RPSL Dec 6, 2019 Draft modalities for carrying out Comprehensive Inspection 54 9 of 2019 Program (CIP) for Recruitment and Placement of Seafarers Services Oct 14, 2019 License (RPSL)-reg Issuance of Seafarers identity document (SID) to Indian seafarers- 55 4 of 2019 Aug 7, 2019 reg New procedure for uploading seafarers engagement and discharge 56 3 of 2019 Jun 20, 2019 data [Article of Agreement and Form - 1, RPSL]-reg. Issuance of seafarers Identity Document (SID) to Indian Seafarers- 57 6 of 2019 Feb 8, 2019 opening of data collection centers at 6 MMDs. Issuance of seafarers Identity Document (SID) to Indian Seafarers- 58 7 of 2019 Feb 8, 2019 opening of data collection centers at 6 MMDs. Draft New procedure for uploading seafarers engagement and 59 1 of 2019 Jan 31, 2019 discharge data [Article of Agreement and Form - I,RPSL]-reg Jumping of Ships by Indian Seafarers on Cruise Ships in ports in 60 5 of 2019 Jan 8, 2019 USA. 61 0 of 2018 Indian Seafarers facing trouble in Iran-reg Nov 26, 2018 62 2 of 2018 Launching of emigrate system for seafarers Jul 24, 2018 Modus-operandi of the issues reported of missing, stranded, non 63 0 of 2018 payment of wages, non-provisions on board ship, seafarers, to Jul 5, 2018 DGCOM Centre-reg. 64 0 of 2018 Withdrawal of MEMA Welfare Scheme w.e.f 1st July 2018 Jun 6, 2018 65 0 of 2018 Indian Seafarers facing trouble in UAE - reg. Mar 27, 2018 110No. of Sr. No. Subject Issue Date Year Indian seafarers are recruited and placed on boards merchant 66 1 of 2018 vessels by the Ship owner themselves or through registered RPS on Mar 27, 2018 Indian as foreign ships. 67 1 of 2018 नौवहन महानदेशक (ू) अनुभाग परपत्र सं-1/2018 Mar 27, 2018 Inspection of Recruitment and Placement of Seafarers (RPS) 68 1 of 2017 Dec 1, 2017 Service Providers by RO's-reg. Standard Operating Procedure (SOP) for the issues reported of 69 4 of 2017 missing, stranded, non-payment of wages, non-provisions on board Nov 8, 2017 ship of seafarers, to DGCOM Centre Dispensation for putting foreign crew on board "Jag 70 2 of 2017 Sep 3, 2017 Prabha" & "Jag Radha" Corrigendum to DGS Circular No.4 of 2017 - Standard Operating Procedure (SOP) for the issues reported of missing, stranded, non- 71 0 of 2017 Aug 29, 2017 payment of wages, non-provisions on board ship of seafarers, to DGCOM Centre. 72 3 of 2017 Holding on board ceremonies/events-regarding. Jun 13, 2017 Non-payment of wages to various seafarers by GOI Offshore Ltd. - 73 0 of 2017 Feb 17, 2017 reg. 74 4 of 2016 Recognization of Sea service of Seafarers employed directly. Nov 25, 2016 Clarifications on the Marchant Shipping (Recruitment and Placement of Seafarers) Rules,2016, promulgated vide the Ministry 75 3 of 2016 Aug 24, 2016 of Shipping, Govt. of India's Gazette Notification No. GSR 169(E), dated 15.02.16 reg. DGS Crew Branch Circular No. 02 of 2016 - Non-uploading of Form-I 76 2 of 2016 Jul 6, 2016 (earlier Form-III A) by the RPS licensees-reg. Selling and sharing of Recruitment and Placement of Seafarers 77 0 of 2016 Jul 3, 2016 License (RPSL) with Private manning agents/unauthorized agencies. Review of debarment of Continuous Discharge Certificates (CDCs) - 78 1 of 2016 Jul 3, 2016 reg. 79 1 of 2016 सतत उन्मोनचन प्रमाणपत्र को रोके जान ेक समीा संबंधी Jul 3, 2016 Recognition of sea service of Electro Technical Officers employed 80 5 of 2016 May 12, 2016 directly - reg. 81 0 of 2015 Standard Operating Procedure (SOP) for issuance of CDC. Dec 16, 2015 Standard Operating Procedure (SOP) for issuance of Recuritment 82 0 of 2015 Dec 16, 2015 and Placement of Seafarers Licence. 111No. of Sr. No. Subject Issue Date Year 83 3 of 2014 Engagement of seafarers on board ships - reg. Oct 31, 2014 Payment of welfare fund contribution by recruitment and 84 2 of 2014 placement of seafarers (RPS) service providers to the Seafarers Oct 29, 2014 Welfare Fund Society - reg. Deployment of technicians repair teams etc., on board Indian flag merchant ships/dredgers etc., plying in the India Coast-issues 85 1 of 2014 Sep 16, 2014 related to possession of continuous discharge certificates [CDCs] clarification - reg. Voluntary inspection of Recruitment and Placement of Seafarer's 86 0 of 2014 Aug 25, 2014 (RPS) Service providers - reg. DGS Order 11 of 2014 - Issuance of Continuous Discharge 87 0 of 2014 Jul 30, 2014 Certificate (CDC) to GoC (GMDSS) certificate holders - reg. Voluntary inspection of Recruitment and Placement of Seafarer's 88 0 of 2014 Jun 25, 2014 (RPS) Service providers - reg. 89 0 of 2014 N O T I C E T O S E A F A R E R S Jun 8, 2014 On-line correction of incorrect entries in the Form - III A uploaded 90 1 of 2013 Aug 13, 2013 by RPS firms - reg. Uploading seamen's engagement particulars in Form III- A by RPS 91 3of2012 Jul 3, 2012 providers- reg. Procedures on Submission of Application for the Renewal of RPS 92 2of2012 Jan 16, 2012 licenses- Reg.(Withdrawn/refer Crew cir 2A of 2012) 93 0 of 2011 ू शाखा परपत्र 2/2011 Dec 4, 2011 Application for the Continuous Discharge Certificate Cum Seafarers 94 2 of 2011 Identity Document (CDC) for the candidates undergoing approved Dec 4, 2011 pre sea training programmes 95 3 of 2011 Grievance redressal mechanism for seafarers - reg. Jul 5, 2011 96 0 of 2011 ू शाखा परपत्र 3/2011 May 7, 2011 ू शाखा परपत्र 1/2011 - पांच वष क अवध क वैधता के बाद पंजीकरण तथा नयोजन 97 0 of 2011 May 4, 2011 सेवालाईसस का नवीकरण । ू शाखा परपत्र 2/2010 - भारतीय पत्तरन म भारतीय नावक के तटय छु वनयमत 98 0 of 2010 Nov 30, 2010 करना । ू शाखा परपत्र 1/2010 - ई-गवनन्सर टम के साथ अभकताओं के आईट कमय का 99 0 of 2010 Nov 21, 2010 प्रशक्षण । 112No. of Sr. No. Subject Issue Date Year ू शाखा परपत्र 6/2009 - भारतीय ध्वदज पोत पर अधसंख्यrक के नयोजन के लए जारी 100 0 of 2009 Nov 11, 2009 दशा नदश के लए शु पत्र । ू शाखा परपत्र 1/2009 - वाणज्योक पोत परवहन (नावक क भत एवं नयोजन) नयम 101 0 of 2009 2005 यथा संशोधत – गैर पंजीकृत आरपीएस अभकताओं के वापन प्रदशत न करने के Nov 2, 2009 अनुरोध – संबंध । Corrigendum to Guidelines for placement of Supernumeraries on 102 6 of 2009 Oct 11, 2009 Board Indian Flag Vessels. . 103 4 of 2009 Employment through registered RPS Providers only. Jul 3, 2009 ू शाखा परपत्र 2/2009 - गैर पंजीकृत आरपीएस प्रदाताओं ारा पोत पर ली गई समुद्र सेवा 104 0 of 2009 Mar 25, 2009 – ू शाखा परपत्र सं.9, 2007 का शुपत्र –संबंध Corrigendum to Crew Branch Circular No. 9 of 2007 -sea service 105 2 of 2009 Mar 25, 2009 undertaken on ships through un-registered RPS providers -reg. वष 2002 का ू अनुभाग के परपत्रक स ं5 - भारतीय ध्वपज पोत पर अधसंख्य0कके 106 0 of 2009 Jan 7, 2009 नयोजन के लए दशा नदश – संबंध Guidelines for placement of Supernumerries on board Indian flag 107 5 of 2009 Jan 7, 2009 vessels - reg. 108 0 of 2009 ू शाखा परपत्र 4/ 2009 - पंजीकृत आरपीएस प्रदाताओं के माध्यतम स ेही रोजगार । Aug 7, 2008 ू शाखा परपत्र 4, 2008 - भारतीय ध्वपज पोत पर अधसंख्याकके नयोजन के लए दशा 109 0 of 2008 Jun 30, 2008 नदश – संबंध ू शाखा परपत्र 3, 2008 - पसर/शपक्लकक क ेणी के अधीन सीडीसी जारी करने हेतु 110 0 of 2008 Mar 19, 2008 मानदण्डत पर स्पकककरण । Clarification on the criteria for issuance of CDC under the category 111 3 of 2008 Mar 19, 2008 of Purser/Ship's Clerk reg. ू शाखा परपत्र 2, 2008 - सीडीसी जारी करने के लए प्रस्तुात कए जानेवाल ेदस्तावेज का 112 0 of 2008 Feb 19, 2008 अनुप्रमाणन एवं प्रमाणीकरण क आवश्य कता -संबंध । Requirement of attestation & authentication of document 113 2 of 2008 Feb 19, 2008 submitted for issuance of CDC -reg. ू शाखा परपत्र 1, 2008 - भत एव ंनयोजन सेवा प्रदाताओं के शाखा कायालय का नरीक्षण 114 0 of 2008 Feb 15, 2008 । उपरोक्तव वषय पर ू शाखा परपत्र स.ं 3, 2007 ि◌द. 24-07-2007 का अनुशेष । Inspection of branch offices of recruitment and placement service 115 1 of 2008 Feb 15, 2008 providers वष 2007 का ू अनुभाग का परपत्र संख्याक: 8. - वाणज्यन पोत परवहन (समुद्र कमय 116 0 of 2007 Sep 21, 2007 क भत और नयोजन) नयम 2005 117 0 of 2007 वष 2007 का ू अनुभाग का परपत्र संख्याी: 9. Sep 21, 2007 113No. of Sr. No. Subject Issue Date Year Registration of RPS Providers under M.S. (Recruitment and 118 8 of 2007 Sep 21, 2007 Placement of Seafarers) Rules, 2005. Sea service undertaken on ships through unregistered RPS 119 9 of 2007 Sep 21, 2007 Providers-regarding 120 0 of 2007 वष 2007 का ू अनुभाग का परपत्रक संख्यार: 7. - ऑन लाईन संवदा करार क प्रस्तुुती । Aug 31, 2007 121 7 of 2007 Submission of Articles of Agreement "On line" Aug 31, 2007 वष 2007 का ू अनुभाग का परपत्र संख्याभ: 6 - प्रशक्षण संा न और पोत स्वापमय/ 122 0 of 2007 Aug 22, 2007 आरपीएस प्रदाओ के बीच संबंध के बारे म ेस्पकीसकर वष 2007 का ू अनुभाग का परपत्र संख्याभ: 4 - भारतीवय ध्व ज जलयानो पर अधसंख्य्क 123 0 of 2007 Aug 20, 2007 के नयु हेत ूमाग दश सध्दाकत । Guidelines for placement of Supernumeraries on board Indian flag 124 4 of 2007 Aug 20, 2007 vessels. Superseded by Crew Circular 4 of 2008 वष 2007 का ू अनुभाग का परपत्र संख्याA: 5 - आरपीएस नयम म संशोधन के बार ेम 125 0 of 2007 दनांक 30/04/2007 के भारत के राजपत्र म प्रकाशत परपत्र III A परशोधत परपत्र IV Aug 13, 2007 .। Notification published in the Gazette of India dated 30.04.07 126 5 of 2007 Aug 13, 2007 regarding amendments to RPS Rules..Form-IIIA/ revised Form-IV. वष 2007 का ू अनुभाग का परपत्र संख्याथ: 2. - नौवहन महानदेशक अनुमोदत का इन 127 0 of 2007 Aug 5, 2007 नयोजन सेवा प्रदान के माध्याम से ही वाणय पोतो पर पोत् रोजगार । वष 2007 का ू अनुभाग का परपत्र संख्या : 3. - भत और नयोजन सेवा प्रदाताओ क 128 0 of 2007 Jul 24, 2007 शाखा कायालय का नरीक्षण । Inspection of branch offices of recruitment and placement service 129 3 of 2007 Jul 24, 2007 providers. वष 2007 का ू अनुभाग का परपत्र संख्या : 1ए. - आरपीएस नयम मे परपत्र III के खंड 130 0 of 2007 Jul 2, 2007 viii के अंतगत सूचना प्रस्तुएत कया जाना । Employment on board Merchant Navy ships only through DGS 131 2 of 2007 May 8, 2007 approved Recruitment and Placement Service providers. Crew branch cir dated 7th Feb 2007 -Submission of information 132 1 of 2007 Feb 7, 2007 under Clause viii of form III of RPS Rules वष 2007 ू अनुभाग का परपत्र संख्या : 1 - आरपीएफ नयम के परपत्र 3 के खंड ( III ) के 133 0 of 2007 Jan 19, 2007 अंतगत जानकारी प्रस्तुमत करना । 134 1 of 2007 Submission of information under Clause viii of form III of RPS Rules Jan 19, 2007 Registration of RPS Providers under M.S. (Recruitment and 118 8 of 2007 Sep 21, 2007 Placement of Seafarers) Rules, 2005. 114No. of Sr. No. Subject Issue Date Year Last date of Issuance of CDCs under Rule 4(10) of M.S. CDC Rules, 135 2 of 2006 Dec 4, 2006 2001 वष 2006 का ू अनुभाग का परपत्र संख्याा: 1 - वाणज्य पोत परवहन (समु कमय क 136 0 of 2006 Jun 26, 2006 भत और नयोजन) 2005 तमाही रपोट । Reg. Payment of fees to the State Govt. Examination Boards for 137 1 of 2005 undertaking the verification of genuineness of certificates of the Dec 7, 2005 applicants of CDCs. Merchant Shipping (Recruitment & Placement of Seafarers) Rules, 138 8 of 2005 Dec 7, 2005 2005 वष 2005 का ू अनुभाग का परपत्र संख्या : 6 - वाणज्यन पोत परवहन (समु कमयो क 139 0 of 2005 Sep 16, 2005 भत और नयोजन) नयम 2005 आवेदन क प्रया करना Merchant Shipping (Recruitment & Placement of Seafarers) 140 6 of 2005 Sep 16, 2005 Rules,2005 - Processing of application Merchant Shipping (Recruitment & Placement of Seafarers) 141 5 of 2005 Sep 9, 2005 Rules,2005 - inspection-intimation-regarding 142 4 of 2005 Collection of fee for verification of CDCs -reg Sep 6, 2005 वष 2005 का ू अनुभाग का परपत्र संख्या:ं- 4 - सीडीसी के सत्याेपन के लए शुल्क लए 143 0 of 2005 Jun 9, 2005 जाने संबंधी । 144 0 of 2005 वष 2005 का ू अनुभाग का परपत्र संख्या:ै 5 Jun 9, 2005 145 0 of 2005 वष 2005 का ू अनुभाग का परपत्र संख्याच: 3 May 13, 2005 146 0 of 2005 वष 2005 का ू अनुभाग का परपत्र संख्याए:- 2. Mar 21, 2005 147 0 of 2005 वष 2005 का ू अनुभाग का परपत्र संख्याज:- 1 Mar 18, 2005 सीडीसी आवेदनो के लए प्रमाणपत्र क सत्युता का सत्या पन करने के राज्यल सरकारो को 148 1 of 2005 परा बोड म शुल्क का भुगतान कये जान ेके संबंध म नावक पालो से इस नदेशालय को पत्र Mar 18, 2005 प्राप्तु हुए ह । Reg. Payment of fees to the State Govt. Examination Boards for 149 1 of 2005 undertaking the verification of genuineness of certificates of the Mar 18, 2005 applicants of CDCs. 150 2 of 2005 Issue of CDC -Pendency -reg Mar 5, 2005 151 2 of 2004 Issuance of CDC to ex-Coast Guard Ratings Nov 22, 2004 115No. of Sr. No. Subject Issue Date Year 152 0 of 2003 वष 2003 क ू अनुभाग का परपत्र – संया:- 1 Jul 18, 2003 153 1 of 2003 Reg. permission to TMEs to sail on ships Jul 18, 2003 154 0 of 2002 वष 2002 का ू अनुभाग का परपत्र सं 7 Dec 20, 2002 155 7 of 2002 Merchant Shipping (CDC) Rule, 2001 Dec 20, 2002 156 7 of 2002 Merchant Shipping (CDC) Rules, 2001 Dec 20, 2002 157 0 of 2002 वष 2002 का ू अनुभाग का परपत्र सं 6 May 29, 2002 158 6 of 2002 Continuation of crew branch circular No.5 of 2001 May 29, 2002 159 0 of 2002 वष 2002 का ू- परपत्र सं 2 May 3, 2002 160 2 of 2002 Crew Branch Circular No. 2 of 2002 May 3, 2002 वष 2002- ू अनुभाग का परपत्रा सं 3 - नावकपाल कायालय, मुंबई ारा कौशल पखवाडा 161 0 of 2002 Apr 18, 2002 मनाया जाना । 162 3 of 2002 Observance of Efficiency Fortnight by Shipping Office, Mumbai Apr 18, 2002 163 0 of 2002 वष 2002 का ू अनुभाग के परपत्रक स ं5 Mar 5, 2002 164 0 of 2002 वष 2002 के ू अनुभाग के परपत्र सं 4 Mar 5, 2002 Obtaining Registration cancellation order on account of Medical 165 5 of 2002 Mar 5, 2002 Unfitness 166 of 2002 Employment of Seamen Mar 5, 2002 167 0 of 2002 वष 2002 का ू अनुभाग का परपत्र सं 1 Jan 21, 2002 Procedure for cancelling the endorsements restricting the period of 168 1 of 2002 Jan 21, 2002 validity 169 0 of 2018 Withdrawal of MEMA Welfare Scheme w.e.f. 1st July, 2018 Jul 5, 2018 116No. of Sr. No. Subject Issue Date Year SWFS-Circular No.02 of 2021- "SWFS-Novel Coronavirus 170 0 of 2021 Jul 5, 2021 (COVID-19) Assistance Scheme' for Seafarers and their family. 171 1 of 2001 Enhancement of Seamen's Welfare fee Mar 9, 2001 List of seafarers Alphabetically Arranged for Unclaimed Provident 172 0 of 2021 Oct 22, 2021 Fund After the Age of 60 year 173 0 of 2021 Unclaimed Provident Fund Dues. Aug 24, 2021 Discontinuation of email ID i.e spfoac@gmail.com and use 174 0 of 2021 Jun 8, 2021 spfo.mum@gov.in for future official correspondence. Circular No.I/2022 of SPFO- Change in Grace Period for Levy of 175 0 of 2022 damages on delay payment of Provident Fund Contributions and Aug 23, 2022 Administrative charges thereon. Circular No.2/2022 of SPFO- Levy of penalty on late submission of 176 0 of 2022 Aug 23, 2022 Provident Fund statement in SPFO List of RCH Form of Seafarers whose Cheque have been returned 177 0 of 2022 Jun 10, 2022 for final withdrawal payment. 178 0 of 2022 New email ID of SPFO Apr 3, 2022 Change of bank details of Seamen's Provident Fund 179 0 of 2023 Jan 25, 2023 Organisation 180 1 of 2017 Provident Fund Contributions of the Seafarers / Seaman. Mar 24, 2017 Guidelines for registration of Shipping Companies with the office of 181 2 of 2015 Seamen's Provident Fund Commissioner for the purpose of Dec 21, 2015 remitting provident of seamen. Guidelines for filling of declaration / nomination by the Seamen for 182 of 2015 the purpose of opening an account and remittance of Provident Dec 21, 2015 Fund. 117Annexure C- MS Notice No. of Sr. No. Subject Issue Date Year Addendum to M.S. Notice No. 16 of 2016 dated 08.12.2016: Implementation of Maritime Labour Convention,2006- inspection 1 3 of 2025 Mar 4, 2025 and certification of the Maritime Labour Conditions of Indian Flagged ships Addendum of Merchant Shipping Notice No. 2 of 2018 dated 2 12 of 2024 16.01.2018 regarding placement of repair technicians (non- Aug 14, 2024 seafarers) on foreign flags ships Action against Recruitment & Placement Services (RPS) 3 11 of 2024 Mar 6, 2024 agencies and seafarers for utilizing deceitful practices Seafarers Grievance Mechanism - Grievance report for Women 4 3 of 2023 Jan 30, 2023 Seafarer. Comprehensive Inspection Program (CIP) for Requirement and 5 8 of 2021 Nov 11, 2021 Placement Service License (RPSL) 6 0 of 2021 Public Notice by Seamen Provident Fund Organisation, Mumbai Oct 3, 2021 Addendum to Merchant Shipping Notice No. 01 of 2017 dated 7 6 of 2021 16.02.2017- OCI Holder/Foreign Citizen of Indian Origin to surrender Aug 25, 2021 Indian CDC. Comprehensive Inspection Program (CIP) for Recruitment and 8 5 of 2021 Jul 26, 2021 Placement Service License (RPSL). Notice- in r/o vessels of M/s Tag Offshore Ltd. i.e. MT Tag Navya, MV 9 0 of 2021 Jun 8, 2021 Tag-22 and MV Tag 15. Addendum to MS Notice 15 of 2020 - Comprehensive Inspection 10 2 of 2021 Program (CIP) for Recruitment and Placement Service License Mar 31, 2021 (RPSL) - reg. 11 0 of 2021 Revised Public Notice by SPFO dated 10.03.2021 Mar 23, 2021 Addendum to Merchant Shipping Notice No.15 of 2020- 12 3 of 2021 Comprehensive Inspection Program (CIP) for Recruitment and Mar 5, 2021 Placement Service License (RPSL). Implementation of the Merchant Shipping (Maritime Labour) rules,2016- Inspection and Certification of the Maritime Labour Conditions on Ships of GRT below 500 MT and Indian Ships 13 9 of 2020 Nov 25, 2020 registered under DG shipping Order 18 of 2013 (Indian River Sea Vessels) and DG shipping Order 01 of 2014 (Indian Coastal Vessels) as amended- clarification-reg Comprehensive Inspection Program (CIP) for Recruitment and 14 15 of 2020 Nov 20, 2020 Placement of Seafarers Services License (RPSL)-reg 118No. of Sr. No. Subject Issue Date Year Addendum to Merchant Shipping Notice No.9 of 2020 - Launch of 15 0 of 2020 E-module for reporting of Indian seafarers awaiting their May 29, 2020 repatriation at foreign port/ship due to Covid-19 pandemic - reg Launch of E-module for reporting of Indian seafarers awaiting their 16 9 of 2020 May 22, 2020 repatriation at foreign port/ship due to Covid-19 pendemic - reg Terms & Conditions for employment of Seafarers engaged on 17 7 of 2020 Apr 24, 2020 Indian flag ships Corrigendum - Implementation of the Maritime Labour Convention, 2006 - inspection and certification of the maritime labour 18 4 of 2020 Mar 4, 2020 conditions of Indian flag ships - prescription of fee for various inspections/certificates - reg. 19 5 of 2020 E-Migrate system for seafarers -reg Feb 14, 2020 Implementation of the Maritime Labour Convention, 2006 - 20 4 of 2020 inspection and certification of the maritime labour conditions of Feb 13, 2020 Indian flag ships-reg Implementation of the Merchant Shipping (Maritime Labour) Rules 2016- the inspection and certification of the maritime labour conditions on Indian ships; (i) of less then 500 GRT including Indian 21 1 of 2019 Nov 1, 2019 River Sea vessels(DGS order 18 of 2013 as amended) and Indian Coastal Vessels (DGS Order 01of 2014 as amended) and (ii) River Sea vessels Type-1 irrespective of their GT- reg Guidelines for measures promoting women seafarers and providing 22 7 of 2019 Sep 25, 2019 conducive work atmosphere on board ship. Issuance of seafarers identity document (SID) to Indian seafarers - 23 2 of 2019 Sep 4, 2019 reg 24 6 of 2019 Online grievance redressal mechanism for Indian seafarers-reg. Aug 21, 2019 25 6 of 2018 Online e-Governance module for processes pertaining to RPSL. Nov 10, 2018 26 0 of 2018 Online e-Governance module for processes pertaining to RPSL - reg. Oct 25, 2018 Implementation of the Merchant Shipping (continuous Discharge 27 1 of 2018 Jan 16, 2018 Certificate) rules, 2017-reg. placement of repair technicians (non-sefarers) on foreign flag ships- 28 2 of 2018 Jan 16, 2018 reg Addendum to Merchant Shipping Notice No.7 of 2017 on 29 10 of 2017 Nov 28, 2017 "Launching of e-migrate system for seafarers - reg. 30 8 of 2017 Exemption of Cadets/trainees from the purview of MLC,2006-reg. Nov 16, 2017 119No. of Sr. No. Subject Issue Date Year Implementation of the Merchant Shipping (Maritime Labour) Rules 2016 - the inspection and certification of the MLC on Indian Ships 31 9 of 2017 of GRT below 500 MT and Indian Ships registered under DG Nov 16, 2017 Shipping Order 18 of 2013 (Indian River Sea Vessels) and DG Shipping Order 01 of 2014 (Indian Coastal Vessels) as amended - reg Addendum to M.S. Notice No. 16 of 2016 - Implementation of the Maritime Labour Convention, 2006 - the inspection and 32 0 of 2017 Nov 10, 2017 certification of the maritime labour conditions of Indian flag ships - reg. 33 7 of 2017 Launching of E-Migrate system for seafarers. Nov 8, 2017 Corrigendum to M. S. Notice No. 04 of 2017 dated 02.06.2017 on 34 6 of 2017 Jun 6, 2017 the exemption of Cadets/Trainees from purview of MLC, 2006 - reg. Formation of Advisory Board Under Rule 8 of M.S (RPS) Rule, 2016 - 35 3 of 2017 Mar 23, 2017 reg. Implementation of the Maritime Labour Convention, 2006 - the 36 2 of 2017 inspection and certification of the maritime labour conditions of Feb 17, 2017 Indian flag ships - reg. To OCI holder / Foreign Citizen of Indian to surrender Indian CDC - 37 1 of 2017 Feb 16, 2017 reg. 38 4 of 2017 Exemption of Cadets / Trainees from purview of MLC, 2006-reg. Feb 6, 2017 39 10 of 2016 समुद्रय श्रम कन्वेsशन, 2006 का कायान्व यन – अनुसमथन और प्रवतन – संबंधी Nov 15, 2016 Certificate of Competency as cook in the merchant navy- 40 11 of 2016 Oct 21, 2016 compliance with the MLC. 2006-reg. Implementation of the Maritime Labour Convention, 2006- 41 10 of 2016 Oct 10, 2016 retification and enforcement-reg. Implementation of the Maritime Labour Convention, 2006 - the 42 16 of 2016 inspection and certification of the maritime labour conditions of Aug 12, 2016 Indian flag ships - reg. Modification/simplification of CDC application form and its 43 10 of 2015 Oct 21, 2015 issuance - reg 44 10 of 2015 सीडीसी आवेदन प्रपत्र का आशोधन/ इसे आसान कया जाना और इसे जारी कया जाना-संबंधी Oct 21, 2015 Replacement of the Continuous Discharge Certificate-cum- 45 7 of 2015 Seafarers Identity Document (CDC) issued under the erstwhile Jun 30, 2015 Merchant Shipping (M.S.)(CDC) Rules, 1960 - reg. तत्काीलीन वाणज्यन पोत परवहन (वापोप) (सीडीसी) नयमावली, 1960 के अंतगत जारी 46 7 of 2015 कए गए सतत् उन्मो चन प्रमाण पत्र-सह-समुद्रकम पहचान प्रलेख(सीडीसी) को बदला जाना- Jun 30, 2015 संबंधी. 120No. of Sr. No. Subject Issue Date Year Modification/simplification of CDC application form and its 47 6 of 2015 Jun 15, 2015 issuance - reg. सीडीसी आवेदन प्रपत्र को आशोधत कया जाना/ आसान कया जाना और इसे जारी कया 48 6 of 2015 Jun 15, 2015 जाना-संबंधी 49 3 of 2015 Certificate of Competency as Cook in the merchant navy - reg. Mar 19, 2015 50 3 of 2015 वाणज्यौ पोत परवहन म रसोईए के रूप म सक्षमता प्रमाण पत्र. Mar 19, 2015 नए सतत उन्‍मोचन प्रमाणपत्र (सीडीसी) –सह-समुद्रकम के पहचान प्रलेख (एसआईडी) हेतु 51 6 of 2014 आवेदन (उन अभ्‍यथय को छोड़कर जो नौमन ारा अनुमोदत समुद्र-पूव प्रशक्षण पाठ्यक्रम म Dec 6, 2014 भाग ल ेचुके ह)- संबंधी। Payment of welfare fund contribution by Recruitment and 52 2 of 2014 Dec 3, 2014 Placement of Seafarers (RPS) service providers - reg. 53 0 of 2014 NOTICE TO SEAFARERS NO. 2 OF 2014 Oct 10, 2014 Replacement of the Continuous Discharge Certificate-cum- 54 10 of 2014 Seafarers Identity Document (CDC) issued under the erswhile Jul 15, 2014 Merchant Shipping (M.S.) (CDC) Rules 1960 - reg. Application for a new Continuous Discharge Certificate (CDC)-cum- 55 6 of 2014 Seafarers Identity Document (SID) (other than to the candidates May 16, 2014 who have undergone DGS approved pre-sea training courses) - reg. Issuance of Certificate of Competency (COC) as Cook in the 56 7 of 2014 Merchant Navy revision of the format of the certificate (billingual) - May 13, 2014 reg. प्रमाणपत्र (भाषक) के आरूप का परशोधन मचन्‍ट नेवी म रसोइए के रूप म सक्षमता 57 7 of 2014 May 13, 2014 प्रमाणपत्र को जारी करने-संबंधी Implementation of the Maritime Labour Convention, 2006 - 58 27 of 2013 Nov 13, 2013 voluntary inspection of Indian flag ships - reg. Endorsement & on Contineous Discharge Certificate as per the 59 24 of 2013 Oct 14, 2013 requirements of the ILO Convention No. 108 - reg. Implementation of the Maritime Labour Convention, 2006 – 60 18 of 2013 Voluntary inspection of Recruitment and Placement of seafarers Jul 30, 2013 [RPS] service providers – reg. 61 15 of 2013 the issuance of the statement of compliance May 31, 2013 62 14 of 2013 difficulties faced by the Indian flag shipping companies May 30, 2013 63 11 of 2013 different schedules and guidelines Apr 17, 2013 121No. of Sr. No. Subject Issue Date Year 64 10 of 2013 relation to application for Continuous Discharge Sertificates Apr 16, 2013 Issuance of Continuous Discharge Certificate cum-Seafarers 65 29 of 2013 Identity Document (CDC) for GMDSS Certificate holders. (CRA Mar 12, 2013 Branch) 66 6 of 2013 authorized to issue such licenses within their power Jan 31, 2013 67 3 of 2013 Grievance redressal mechanism Jan 30, 2013 68 4 of 2013 ompliant/grievance redressal mechanism Jan 30, 2013 69 25 of 2013 Online submission of Articles of Agreement –reg. Jan 11, 2013 70 7 of 2013 EXIM trade and employment potential Jan 2, 2013 71 26 of 2012 trainees completed per-sea courses Dec 19, 2012 72 25 of 2012 Continuous Discharge Certificates Dec 13, 2012 73 10 of 2012 नावक का ववरण इोास चेकर स ेजॉचना – संबंधी । Dec 4, 2012 CDCs to cadets undergoing training in foreign countries included in 74 27 of 2003 Dec 3, 2012 the "White list" वाणयक पोत परवहन नयम, 1960 (सीडीसी) के तहत जारी सतत् उन्मोनचन प्रमाणपत्र 75 5 of 2012 Jun 3, 2012 सह नावक पहचान दस्तातवेज का प्रतातपन । 76 10 of 2012 Checking of seafarers details through INDoS checker - reg. Apr 12, 2012 77 10of2012 Checking of seafarers details through INDoS checker - reg. Apr 12, 2012 78 23 of 2012 the relevant examination Rules, DGS Circulars Apr 12, 2012 79 24 of 2012 renewal/duplicate/replacement CDCs Apr 12, 2012 Application form for fresh Continuous Discharge Certificate (CDC) - 80 8 of 2012 cum - Seafarers' Identity Document and its, renewal / duplicate / Mar 19, 2012 replacement - reg. 122No. of Sr. No. Subject Issue Date Year नए सतत ्उन्मोचन प्रमाणपत्र (सीडीसी) –सह – नावक पहचान दस्तामवेज एवं उसके 81 8 of 2012 Mar 19, 2012 नवीकरण / अनुलप / प्रतातपन हेत ुआवेदन – संबंधी । Application form for fresh Continuous Discharge Certificate (CDC) - 82 8of2012 cum - Seafarers' Identity Document and its, renewal / duplicate / Mar 19, 2012 replacement - reg. Replacement of Continuous Discharge Certificate-cum-Seafarers 83 5 of 2012 Identity Document (CDC) issued under the Merchant Shipping Mar 5, 2012 (CDC) Rules, 1960-reg. Replacement of Continuous Discharge Certificate-cum-Seafarers 84 5of2012 Identity Document (CDC) issued under the Merchant Shipping Mar 5, 2012 (CDC) Rules, 1960-reg. ु अनुभाग परपत्र 2A/2012 - आरपीएस लाइसस के नवीकरण हेतु आवेदन प्रस्तुात करने क 85 0 of 2012 Feb 16, 2012 प्रया संबंधी । 86 2 of 2012 आरपीएस लाइसस के नवीकरण हेत ुआवेदन प्रस्तुैत करने क प्रया संबंधी । Jan 16, 2012 87 29 of 2011 Corrigendum to Merchant Shipping Notice No. 28 of 2011 Dec 15, 2011 88 26 of 2011 engaged in term of Ministry of Shipping Oct 31, 2011 89 27 of 2011 Seafarers Identity Documents Oct 31, 2011 90 27 of 2011 इलेक् कल/इलेक्ा नक अधकारी क ेणीम सतत उन्मोकचन प्रमाणपत्र जारी करना । Oct 31, 2011 Application Form for fresh Continuous Discharge Certificates 91 23 of 2011 Sep 12, 2011 (CDCs), renewal, duplicate & replacement वाणय क पोत परवहन(सीडीसी) नयम 1960 के अधीन जारी सतत उन्मोीचन प्रमाणपत्र 92 2 of 2011 Aug 2, 2011 सह नावक के पहचान पत्र (सीडीसी) का प्रताोपन । 93 15 of 2011 परीक्षा प्रणाली पर ई मॉडूल इंजनयरग ेड- I Apr 21, 2011 जीएमडीएसएस प्रमाणपत्र धारक के लए सतत उन्मो चन प्रमाणपत्र सह नावक के पहचान पत्र 94 8 of 2011 Mar 14, 2011 (सीडीसी) के जारी करना । Issuance of Continuous Discharge Certificate Cum-Seafarers 95 8 of 2011 Mar 14, 2011 Identity Document (CDC) for GMDSS Certificate holders. भारतीय नौवहन कंपनय ारा हस्तातक्षरत अनुबंध के अंतनयम के आधारपर लेवी फ का 96 26 of 2011 Mar 10, 2011 भुगतान – उक्तक फ को बढान ेसंबंध । Replacement of Continuous Discharge Certificate-cum- Seafarers 97 2 of 2011 Identity Document (CDC) issued under Merchant Shipping (CDC) Feb 8, 2011 Rules, 1960 123No. of Sr. No. Subject Issue Date Year जीएमडीएसएस प्रमाणपत्र धारक के लए सतत उन्मोहचन प्रमाणपत्र सह नावक के पहचान 98 25 of 2010 Dec 24, 2010 पत्र (सीडीसी) के जारी करन ेक स्थओगत । 99 25 of 2010 competency of Radio Communications function is covered Dec 24, 2010 100 23 of 2010 सतत उन्मो चन प्रमाणपत्र के नवीकरण, दूसरी प्रत, पुनवधीकरण के लए आवेदन फाम । Dec 9, 2010 Submission of Articles of Agreement, application for issuance of 101 22 of 2010 Cookery Certificate and registration of Indenture for cadets, on- Nov 1, 2010 line. 102 24 of 2010 सीडीसी प्रातव के लए आवेदन क प्रस्तुत । Jul 12, 2010 ऑन लाइन अनुबंध के अनुेद, कुकरी प्रमाणपत्र जारी करने के लए आवेदन तथा कैडटसके 103 22 of 2010 Jan 11, 2010 लए वलेख का पंजीकरण । Replacement of Continuous Discharge Certificate-cum-Seafarers 104 14 of 2008 Sep 2, 2008 Identity Document (CDC issued under M.S. (CDC) Rules, 1960. एमएस(सीडीसी)नयम 1960 के अधीन जारी सतत उन्मोतचन प्रमाणपत्र सह नावक के 105 17 of 2008 Feb 9, 2008 पहचान पत्र (सीडीसी) का प्रतस्थामपन । 106 5 of 2007 सेवारत नौसेना अधकारय को सीडीसी। Oct 4, 2007 107 4 of 2007 सतत् उन्मो चन प्रमाणपत्र व सफेयर पहचान पत्र प्रलेख के लए आवेदन पत्र को प्रस्तु्त करना। Sep 4, 2007 Submission of "online" application for issuance of Continuous 108 4 of 2007 Apr 9, 2007 Discharge Certificate cum Seafarer's Identity Document (CDC). 109 4 of 2006 वाणज्यन पोत (सीफेयर क भत एवं नयु), नयमावली 2005 – बक गारंट। Feb 2, 2006 Merchant Shipping (Recruitment & Placement of Seafarers) Rules, 110 4 of 2006 Feb 2, 2006 2005 - Bank Guarantee Marine casualties and incidents involving Indian citizens on board 111 13 of 2005 Oct 25, 2005 foreign flag vessels reporting thereof 112 11 of 2005 Recruitment and Placement Service Sep 16, 2005 113 10 of 2005 Office along with the application for licence Sep 9, 2005 Replacement of Continuous Discharge Certificate-cum-Seafarers 114 14 of 2005 Aug 28, 2005 Identity Document (CDC) issued under M.S.(CDC) Rules, 1960 115 8 of 2005 Govt. of India with Shipping Master Aug 24, 2005 124No. of Sr. No. Subject Issue Date Year 116 8 of 2005 सीडसी का जारी करना मामलो के नपटान हेतु समय अवध के संबंध म Aug 24, 2005 Replacement of Continuous Discharge Certificate-cum-Seafarers 117 9 of 2004 Aug 28, 2004 Identity Document (CDC) issued under the M.S. (CDC) Rules, 1960 वाणज्यत पोत (सीडीसी) नयमावली1960 के अंतगत जारी कए सतत् उन्मो चन प्रमाणपत्र – 118 9 of 2004 Aug 25, 2004 सह-सीफेयरर पहचान पत्र प्रलेख (सीडीसी) क प्रता पन। 119 5 of 2004 the letter of "Voluntary retirement" Apr 28, 2004 Incorporating the Emblem of Govt. of India in Article of Agreement 120 21 of 2003 Aug 27, 2003 for Employment of Seafarers Replacement of Continuous Discharge Certificate-cum-Seafarers 121 23 of 2003 Aug 25, 2003 Identity Document (CDC) issued under M.S. (CDC) Rules, 1960 122 17 of 2003 Issue of CDCs to cadets, TMEs, ratings etc Jul 21, 2003 123 3 of 2003 seafarer can be in possession of CDC Jan 29, 2003 124 26 of 2002 A Tripartite meeting with representatives of the Government Oct 10, 2002 125 18 of 2002 Issue of CDCs to cadets, TMEs, ratings etc. Sep 5, 2002 126 7 of 2002 represented by many of the Shipping Companies May 24, 2002 127 17 of 2002 intended for use by Maritime Administrators May 8, 2002 128 4 of 2002 various Indian Shipping Companies Apr 3, 2002 129 3 of 2002 issued to any Indian seafarer Feb 22, 2002 130 11 of 2001 Directorate by some shipping companies that the Seamen May 21, 2001 131 9 of 2001 Unions were present and agreed to the interpretation Mar 16, 2001 132 of 2001 features and photograph Mar 16, 2001 133 10 of 2001 tonnage or more and to engine-room ratings Mar 16, 2001 125Annexure D- List of Abbreviations AI Artificial Intelligence BSID Biometric Seafarer Identity Card CDC Continuous Discharge Certificate CM Crisis Management COC Certificate of Competency COM Committee of Management COP Certificate of Proficiency CPGRAMS Centralized Public Grievance Redress and Monitoring System CRM Crew Risk Management DG Director General DGS Directorate General of Shipping DSEO Director Seamen Employment Office ERP Enterprise Resource Planning FOSMA Foreign Owners Representatives and Ship Managers Association GMDSS Global Maritime Distress and Safety System GSO Government Shipping Office ILO International Labour Organization IMO International Maritime Organization INDOS Indian National Database of Seafarers INSA Indian National Shipowners' Association 126ISWAN International Seafarers’ Welfare and Assistance Network IT Information Technology IoT Internet of Things JNPA Jawaharlal Nehru Port Authority MAKV Maritime Amrit Kaal Vision MASSA Maritime Association of Shipowners Shipmanagers and Agents MHA Ministry of Home Affairs MEA Ministry of External Affairs MIS Management Information System MLC Maritime Labour Convention MMD Mercantile Marine Department MSN Merchant Shipping Notice MTI Maritime Training Institute MoPSW Ministry of Ports, Shipping and Waterways MOU Memorandum of Understanding MUI Maritime Union of India NOK Next of Kin NUSI National Union of Seafarers of India PF Provident Fund PMU Project Management Unit PO Principal Officer 127RPS Recruitment and Placement Services RPSL Recruitment and Placement Services License SEO Seamen Employment Office SMS Sagar Mein Samman SMY Sagar Mein Yog SOP Standard Operating Procedure SPFO Seamen's Provident Fund Organization STCW Standards of Training, Certification and Watchkeeping SWBAT Seafarers Welfare Board Audit Team SWFS Seafarers Welfare Fund Society UGC University Grants Commission VLC Very Large Crude Carrier 128Acknowledgements Capt. Nitin Mukesh Deputy Nautical Advisor-cum-Sr. DDG (Tech.) Capt. P.C. Meena Capt. (Dr.) Daniel Joseph Nautical Surveyor-cum-DDG (Tech.) Dy. Director General of Shipping Major Anutosh Singh (Retd.) Assistant Director General of Shipping Smt. Anita Sinha Assistant Shri Ritesh Jadhav Shri Vipassi Bhammarkar Shri Dharmendra Kumar Upper Division Clerk Upper Division Clerk Upper Division Clerk Shri Nimish Koli Smt. Pooja Laghwe Smt. Pooja Redkar Data Entry Operator Data Entry Operator Data Entry Operator Shri Kunal Vaval Ms. Vaishnavi Rajgopal Ms. Devika Tiwari EY, Senior Consultant EY, Consultant EY, Consultant 129