Read or download the official PDF of this gazette notification issued by the Ministry of Personnel, Public Grievances & Pensions on 21st August 2026. Classified under Press Release.
Executive Summary
The Department of Administrative Reforms and Public Grievances (DARPG) hosted the 20th National e-Governance Webinar on August 21, 2026, focusing on "Government Process Re-engineering for Digital Transformation." The session showcased two 2026 National Award-winning initiatives, AgriStack and e-Jagriti, highlighting their role in improving transparency and citizen-centric service delivery. Key action items include the encouraged adoption and replication of these digital models by State and local government bodies.
Key Points / Main Content
Event Overview
Theme: The webinar focused on using technology-enabled process re-engineering to transform public service delivery at the central level.
Participation: The event was chaired by the Joint Secretary of DARPG and attended by over 1,200 officials from Central Ministries, State Governments, and local administrations.
AgriStack Initiative (Ministry of Agriculture & Farmers’ Welfare)
Recognition: Awarded the Gold Award for its role as a Digital Public Infrastructure initiative.
Core Components: Built on three registries: Farmers’ Registry, Crop Sown Registry, and Geo-referenced Village Maps.
Architecture: Utilizes a federated model where States and Union Territories own and manage registries while maintaining national interoperability.
Current Scale: Operational across 648 districts covering 31.36 crore plots; over 10 crore unique Farmer IDs have been created.
Program Integration: Farmer IDs are integrated with major schemes, including PMFBY, PM Asha, MahaDBT, and MSP Procurement.
e-Jagriti Initiative (Ministry of Consumer Affairs)
Recognition: Awarded the Silver Award for transforming consumer dispute resolution.
Standardization: Replaces fragmented legacy systems with a unified national digital ecosystem across National, State, and District Consumer Commissions.
Digital Workflow: Provides end-to-end digital processing, including online filing, digital scrutiny, payment processing, and disposal of cases.
Technical Features: Includes virtual/hybrid hearings, automated cause lists, real-time notifications, and mobile application support to reduce physical visits and manual dependency.
Impact Analysis
FarmersImpact:
Provides a digital foundation for verified identification and land holdings, ensuring transparent and verified delivery of government schemes and subsidies.
Action Required:
Utilize unique Farmer IDs to access integrated agricultural programs and services.
ConsumersImpact:
Improved accessibility and efficiency in dispute redressal through a seamless digital experience that reduces the need for physical visits to commissions.
Action Required:
Transition to using the e-Jagriti platform for filing, tracking, and managing consumer disputes digitally.
State Governments, Districts, and Local BodiesImpact:
Access to proven, award-winning frameworks for agricultural governance and judicial processes that can be adapted to local needs.
Action Required:
Examine the showcased AgriStack and e-Jagriti initiatives for potential adoption and replication within their respective areas of governance.
Key Entities Referenced
AgriStack: A Digital Public Infrastructure initiative by the Ministry of Agriculture & Farmers’ Welfare designed to modernize agricultural governance through unified registries and digital crop surveys.
e-Jagriti: A digital platform by the Ministry of Consumer Affairs that establishes a unified ecosystem for consumer dispute resolution across National, State, and District Consumer Commissions.
Department of Administrative Reforms and Public Grievances (DARPG): The nodal department under the Ministry of Personnel, Public Grievances & Pensions responsible for organizing the National e-Governance Webinars and driving government process re-engineering.
National Awards for e-Governance 2026: The official recognition framework under which the AgriStack and e-Jagriti initiatives were awarded for excellence in central-level digital transformation.
Ministry of Personnel, Public Grievances & Pensions
DARPG organises 20th National e-Governance
Webinar on Government Process Re-engineering
for Digital Transformation
AgriStack and e-Jagriti, National Award-winning initiatives,
showcase technology-enabled transformation in agricultural
governance and consumer dispute resolution
प्रव तथ: 21 AUG 2026 4:38PM by PIB Delhi
The Department of Administrative Reforms and Public Grievances (DARPG) organised the 20th National
e-Governance Webinar (NeGW) under the theme “Government Process Re-engineering by use of
technology for Digital Transformation (Central Level)”. The webinar was chaired by Shri Avanish Kumar
Mishra, Joint Secretary, DARPG.
The webinar showcased two National Award-winning initiatives recognised under the Central Level
Initiatives category of the National Awards for e-Governance 2026 — AgriStack of the Ministry of
Agriculture & Farmers’ Welfare and e-Jagriti of the Ministry of Consumer Affairs. The initiatives
demonstrated how technology-enabled process re-engineering can improve efficiency, transparency,
accessibility and citizen-centric service delivery.
The following award-winning initiatives were presented:AgriStack: Dr. Pramod Kumar Meherda, Additional Secretary, Department of Agriculture &
Farmers’ Welfare, Ministry of Agriculture & Farmers’ Welfare, presented the Gold Award-winning
AgriStack initiative. AgriStack is a Digital Public Infrastructure initiative aimed at modernising
agricultural governance and service delivery across the country.
AgriStack is built around three core registries — the Farmers’ Registry, Crop Sown Registry and Geo-
referenced Village Maps — providing a digital foundation for verified farmer identification, land holdings
and crops sown. The initiative follows a federated architecture, with the registries created, owned and
managed by States and Union Territories while ensuring interoperability across the national agricultural
ecosystem.
The Digital Crop Survey is operational across 31.36 crore plots in 648 districts, while more than 10 crore
unique Farmer IDs have been created and 5.52 lakh geo-referenced village maps have been completed.
Farmer IDs are also being integrated with major programmes including PMFBY, PM Asha, MahaDBT and
MSP Procurement.
AgriStack demonstrates how technology-driven process re-engineering can strengthen transparency,
enable verified delivery of government schemes and reduce dependence on fragmented and manual
processes.
e-Jagriti: Shri G. Mayil Muthu Kumaran, Deputy Director General, National Informatics Centre,
presented the Silver Award-winning e-Jagriti initiative, which demonstrates how digital platforms
can transform consumer dispute resolution.
e-Jagriti establishes a unified national digital ecosystem for consumer dispute resolution across the
National, State and District Consumer Commissions. The platform replaces fragmented legacy systems
with a standardised, end-to-end digital workflow covering online filing, digital scrutiny, payment
processing, hearings, orders and disposal of cases.
The platform also integrates virtual and hybrid hearings, automated cause lists, real-time notifications,
analytics dashboards and mobile application support, enabling consumers and other stakeholders to access
and manage consumer dispute resolution processes digitally.The initiative has transformed traditionally paper-based and time-consuming processes into a seamless
digital experience, reducing physical visits and manual dependency while improving transparency,
accessibility and efficiency in consumer dispute redressal.
The webinar witnessed participation from senior officials across approximately, 1200+ Officials, including
Central Ministries, State Governments, District and Local Bodies, administrations from across the country
and officials of DARPG.
At the conclusion of the webinar, Shri Hari K Bhatt, Deputy Secretary, DARPG, delivered the Vote of
Thanks. He thanked the speakers and participants and encouraged States, Districts, Local Bodies and
Central Ministries to examine the showcased initiatives for adoption and replication in their respective
areas of governance.
The webinar reaffirmed the importance of technology-enabled Government Process Re-engineering in
transforming public service delivery and strengthening efficient, transparent, accessible and citizen-centric
governance.
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