On January 13, 2026, the Department of Posts successfully booked its first online order through the Open Network for Digital Commerce (ONDC), acting as a Logistics Service Provider (LSP). The consignment was delivered on January 15, 2026. The first order was placed by UdyamWell. The Department of Posts' integration with ONDC allows sellers on ONDC-enabled buyer applications to select the Department of Posts for parcel pickup, booking, transmission, and delivery via its nationwide postal network. The Department of Posts is currently live on ONDC with the “Click & Book” model, where sellers can digitally generate pickup requests, choose the Department of Posts as the logistics partner and have parcels collected from their premises. Postage is collected at the time of pickup, and consignments are tracked and delivered using the Department's technology-enabled logistics systems. The Release ID is 2215035, and the visitor counter is 1065. The information was posted on January 15, 2026, at 6:56 PM by PIB Delhi.
Key Entities Referenced
Open Network for Digital Commerce (ONDC): Network enabling sellers to select Department of Posts for logistics services
Department of Posts: The primary agency involved, now providing logistics services through ONDC
Ministry of Communications: Parent ministry of Department of Posts
UdyamWell: The entity that placed the first online order via ONDC initiative.
Ministry of Communications
Department of Posts Delivers First-Ever ONDC
Online Order as Logistics Service Provider
Posted On: 15 JAN 2026 6:56PM by PIB Delhi
Department of Posts achieved a significant milestone with the successful booking of its first online order
through the Open Network for Digital Commerce (ONDC) on January 13, 2026, acting in the capacity of a
Logistics Service Provider (LSP). The consignment was successfully delivered today on January 15, 2026.
The inaugural order, placed by UdyamWell, marks an important step in the Department’s efforts to
provide digitally enabled and interoperable logistics solutions. UdyamWell, an ONDC-enabled initiative,
is focused on supporting Bharatpreneurs by offering comprehensive services to artisans, farmers, and
other rural entrepreneurs.
(Products available on the ONDC platform
being delivered to customers by India Post)
The Department of Posts’ integration with the Open Network for Digital Commerce (ONDC) enables
sellers on ONDC-enabled buyer applications to select the Department of Posts for parcel pickup, booking,
transmission, and delivery through its extensive nationwide postal network.
At present, the Department of Posts is live on ONDC with the “Click & Book” model. Under this model,
sellers can digitally generate pickup requests, choose the Department of Posts as the logistics partner, and
have parcels collected from their premises. Postage is collected at the time of pickup, and consignments
are inducted, tracked, and delivered using the Department’s technology-enabled logistics systems.
With its unmatched reach, trusted public service legacy, and expanding digital capabilities, the Department
of Posts’ onboarding as a Logistics Service Provider on ONDC will significantly strengthen the national
digital e-commerce ecosystem and enable inclusive participation of MSMEs and small sellers across the
country.***
MI/ARJ
(Release ID: 2215035) Visitor Counter : 1065
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