**Executive Summary**
The Department of Posts (DoP), Ministry of Communications is seeking comments on the proposed draft amendments to the Post Office Act, 2023. These amendments aim to operationalise a modern, secure, interoperable, and user-centric digital addressing ecosystem for India, known as DHRUVA. Feedback from the public and industry is requested by December 31, 2025, via email to digipin@indiapost.gov.in.
**Key Points / Main Content**
* **Purpose and Context:**
* The initiative aims to establish an interoperable, standardized, and user-centric addressing system as part of the national digital public infrastructure.
* The project is titled "Digital Hub for Reference and Unique Virtual Address" or DHRUVA, to simplify service delivery and governance.
* A previous policy document ("Digital Address DPI") was circulated on May 30, 2025, and feedback was incorporated.
* **Proposed Amendments:**
* Provide the legislative strength for the DHRUVA framework.
* Introduce Digital Address Identifiers (DAI).
* Manage addresses and postcodes.
* Enable the generation and use of address identifiers.
* Validate address information associated with an address identifier.
* Register Address Service Providers (ASPs).
* Authorise Address Validation Agencies (AVAs).
* Create a national Network Administrator.
* Establish consent-based mechanisms for address information.
* Establish a governance architecture for address management.
* Address grievance redress, adjudication, and penalties.
* **Public Consultation:**
* The Department invites comments/feedback on the draft amendments.
* The draft Bill and explanatory notes are available at https://indiapost.gov.in.
* Comments should be sent to digipin@indiapost.gov.in by December 31st, 2025.
**Impact Analysis**
**Stakeholder: Public**
* **Impact:** The public will benefit from a modern and user-centric digital addressing system, and have the ability to provide feedback on the system.
* **Action Required:** Review the draft amendments and submit comments/feedback to digipin@indiapost.gov.in by December 31, 2025.
**Stakeholder: Industry**
* **Impact:** Industry will be impacted by the changes to the act, and will have the ability to provide feedback on the system.
* **Action Required:** Review the draft amendments and submit comments/feedback to digipin@indiapost.gov.in by December 31, 2025.
**Stakeholder: Address Service Providers (ASPs)**
* **Impact:** Address service providers will need to register and adhere to the new regulations.
* **Action Required:** Prepare for registration and compliance with the new regulations once they are finalized.
**Stakeholder: Address Validation Agencies (AVAs)**
* **Impact:** Address validation agencies will need to be authorized and adhere to the new regulations.
* **Action Required:** Prepare for authorization and compliance with the new regulations once they are finalized.
Key Entities Referenced
Post Office Act, 2023: The act being amended to incorporate a digital addressing system.
Digital Hub for Reference and Unique Virtual Address or DHRUVA: A proposed national digital public infrastructure initiative for a standardized addressing system.
Department of Posts (DoP): The primary department proposing the amendments.
Digital Address Identifiers (DAI): A key component of the proposed digital addressing ecosystem.
Ministry of Communications
Department of Posts Invites Comments on the
proposed Draft of the amendments to the Post
Office Act, 2023
प्रव तथ: 01 DEC 2025 7:03PM by PIB Delhi
The Department of Posts (DoP), Ministry of Communications is proposing an initiative to establish an
interoperable, standardized and user-centric addressing system as part of the national digital public
infrastructure. Titled Digital Hub for Reference and Unique Virtual Address or DHRUVA, it envisages
simplified and seamless service delivery and efficient governance, thereby enabling “Address as a
Service” (AaaS) in India.
A Policy Document on the above, titled “Digital Hub for Reference and Unique Virtual Address or
DHRUVA – The Digital Address DPI” was circulated on 30.05.2025 earlier, and the inputs received
from various stakeholders and the public consultations were incorporated.
The Department has now prepared a draft of the proposed amendments to the Post Office Act, 2023 (Act)
to provide the legislative strength for the said DHRUVA framework and the associated ecosystem reforms
through amendments to the Act.
The proposed amendments seek to operationalise a modern, secure, interoperable and user-centric digital
addressing ecosystem for India, through:
Digital Address Identifiers (DAI)
Addresses and postcodes
Generation and use of address identifiers.
Validation of address information associated with an address identifier
Registration of Address Service Providers (ASPs)
Authorization of Address Validation Agencies (AVAs)
Creation of a national Network Administrator
Consent-based mechanisms for generation, exchange, validation, access & use of address
information
Establishing a governance architecture to support India's digital public infrastructure vision for
address management,
Grievance redress, adjudication, and penalties
An Explanatory Note summarizing and explaining the provisions of the draft amendment has also been
prepared for wider public understanding.
The Department invites comments/feedback from the public, industry etc. as a part of the public
consultation exercise on the proposed draft amendments through. The draft Bill and explanatory
notes can be assessed at https://indiapost.gov.in. Comments on the draft amendments may be sent
by email on : digipin@indiapost.gov.in, latest by 31st December 2025
***MI/ARJ
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