The Department of Posts, under the Ministry of Communications, is launching the implementation phase of Special Campaign 5.0 from October 2nd to 31st, 2025. This campaign follows a preparatory phase held from September 15th to 30th, 2025, which coincided with the Swachhata Hi Seva (SHS) 2025 campaign (September 17th to October 1st). Building on the success of Special Campaign 4.0, which covered 1,00,000 sites and generated ₹1.15 crore from scrap disposal, Campaign 5.0 aims to surpass previous achievements by focusing on: timely disposal of public grievances and inter-ministerial references, conducting cleanliness drives, disposing of scrap, streamlining record management, and optimizing space reuse. The targets for 2025 include resolving 90,000 grievances, reviewing and potentially weeding 70,000 files, early disposal of 800 pending public appeals, and conducting cleanliness campaigns at 1,25,000 sites across the country. The campaign emphasizes institutionalizing cleanliness practices and reducing pendency to foster lasting behavioral change, contributing to the aspirations of Indian citizens. The press release was posted on October 1st, 2025, at 6:01 PM by PIB Delhi. The release ID is 2173735.
Key Entities Referenced
Special Campaign 5.0: A campaign focused on cleanliness and efficiency, particularly in the Department of Posts, building on the momentum from previous campaigns.
Department of Posts: The primary agency leading the Special Campaign 5.0.
Swachhata Hi Seva (SHS) 2025 campaign: A cleanliness campaign coinciding with the preparatory phase of Special Campaign 5.0.
Ministry of Communications
Department of Posts launches Implementation
Phase of Special Campaign 5.0 from 2nd October to
31st October, 2025
Posted On: 01 OCT 2025 6:01PM by PIB Delhi
As the Special Campaign 5.0 enters its implementation phase from 2nd October to 31st October 2025, the
Department of Posts is prepared with well-defined targets aligned to the objectives of the campaign.
The preparatory phase, held from 15th September to 30th September 2025, was marked by active participation
across the vast postal network, coinciding with the Swachhata Hi Seva (SHS) 2025 campaign (17th
September to 1st October). The observance of 2nd October as Swachhta Diwas served as a convergence point
for both campaigns, reaffirming the Department’s commitment towards a cleaner and efficient governance
ecosystem.
Building on Past Achievements
Special Campaign 5.0 builds upon the momentum generated by earlier campaigns. During Special Campaign
4.0, the Department of Posts covered 1,00,000 sites, generated ₹1.15 crore from scrap disposal, and undertook
several initiatives that demonstrated the scale and impact of the campaign.
Focus Areas under Special Campaign 5.0
This year, the Department aims to exceed its past performance by mobilizing its extensive workforce across
postal establishments nationwide. The major focus areas include:
Timely disposal of public grievances and inter-ministerial references.
(cid:108)
Conduct of cleanliness drives in all postal establishments.
(cid:108)
Disposal of scrap across offices and facilities.
(cid:108)
Review and weeding out of files to streamline record management.
(cid:108)
Freeing up and optimal reuse of space for productive purposes.
(cid:108)
Targets for 2025
The Department of Posts has set the following ambitious targets under Special Campaign 5.0:
Resolution of 90,000 grievances.
(cid:108)
Review and potential weeding of 70,000 files.
(cid:108)
Early disposal of 800 pending public appeals.
(cid:108)
Cleanliness campaigns at 1,25,000 sites across the country.
(cid:108)
Institutionalizing Swachhata-
The Department emphasizes reducing pendency and institutionalizing cleanliness practices across the postal
network. By imbibing the spirit of Swachhata into the daily habits of postal staff and the citizens they serve,
the campaign seeks to create lasting behavioral change.
With its unparalleled reach, nationwide presence, and people-centric values, the Department of Posts is poised
to play a pivotal role in transforming governance and contributing to the aspirations of all Indian citizens
through this campaign.
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Samrat/Allen(Release ID: 2173735)