Home India Ministry of Ports, Shipping and Waterways Draft modalities for carrying out Comprehensive Inspection P...
Date: 2019-10-14 Category: DGS Circular State: Union Government Country: India

Draft modalities for carrying out Comprehensive Inspection Program (CIP) for Recruitment and Placement of Seafarers Services License (RPSL)-reg

Issued by Ministry of Ports, Shipping and Waterways · Directorate General of Shipping

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Executive Summary & Key Takeaways

**Executive Summary** This document outlines the modalities for conducting a Comprehensive Inspection Program (CIP) for Recruitment and Placement of Seafarers License (RPSL) holders. The purpose is to grade the performance of RPSLs. The CIP will be conducted annually by Recognized Organizations (ROs) and is independent of the usual initial/annual/renewal inspections. Existing RPSLs must complete their CIP within six months of this circular’s issue date (14.10.2019). **Key Points / Main Content** * **Comprehensive Inspection Program (CIP)** * CIP is proposed to grade the performance of RPSLs. * CIP shall be conducted once a year. * CIP is independent of the initial/annual/renewal inspections of RPSL. * **Recognized Organizations (ROs)** * The following are the Recognized Organisations (ROs) that can conduct CIP: * Indian Register of Shipping * Lloyd's Register group Limited * Bureau Veritas * American Bureau of Shipping * Nippon Kaiji Kyokai * Korean Register of Shipping * RINA Services S.P.A * DNV GL AS * ROs must ensure only MLC-qualified inspectors conduct CIPs. * The RO conducting the CIP must be different from the RO that conducted the initial/annual/renewal inspection of the RPSL. * **Fees and Payment** * RPSLs are responsible for paying the fees to the respective RO for conducting the CIP. * ROs will charge fees based on the size of the seafarers employed by the RPSL and man days for conducting CIP. * 15% of collected fees must be paid to the Government and deposited with the jurisdictional Seamen's Employment office. * **Process and Timeline** * CIP pro-forma and the submission of reports must be done online. * Existing RPSLs must complete their CIP within six months of this circular's issue. * RPSLs will be given weightage for prompt completion of CIP. * RPSLs must propose themselves for CIP and select a RO from the approved list. * **CIP Execution and Focus Areas** * ROs must highlight any observations on the working of the RPSL in the check list column 'Observations'. * During CIP, the following issues must be checked and highlighted if any observations: * Manning agreements with incomplete ship owner/management details. * Discrepancies between Seafarers Employment Agreement (SEA) and applicable Collective Bargaining Agreement (CBA). * Verification of IMO number of the ship owning company/DoC holder. * Quality of the vessel, including age, area of operation, MLC compliance, insurance certificates, etc. * Employment given to women seafarers. * General qualification of seafarers employed. * Evidence of ship owner's ability to protect seafarers from being stranded and provisions for repatriation and medical assistance. * RPSL maintaining an up-to-date list of ships with reasonable means for emergency contact. * Perseverance of RPSL/Shipowner in handling death/injury/missing and grievance cases of seafarers. * Kind of seafarers employed, wage level, and consistency in wages. * Management system in place to check the welfare of seafarers, including payment, insurance, repatriation, and family access. * SOP to deal with abandonment, non-payment of wages, disputes, etc. * Management system for auditing data uploaded on the e-migrant system. **Impact Analysis** **Stakeholder: Recruitment and Placement of Seafarers License (RPSL) holders** * **Impact:** RPSLs are required to undergo a Comprehensive Inspection Program (CIP) to assess and grade their performance. This will impact their operations, potentially leading to improved standards and accountability. * **Action Required:** RPSLs must offer themselves for CIP, choose a Recognized Organization (RO) for the inspection, pay the required fees, and complete the CIP within six months. **Stakeholder: Recognized Organizations (ROs)** * **Impact:** ROs are authorized to conduct CIPs and will be responsible for ensuring that inspections are thorough and performed by qualified personnel. They will receive fees for their services, a portion of which must be remitted to the government. * **Action Required:** ROs must ensure that CIPs are conducted by MLC qualified inspectors and follow the guidelines provided. They must charge fees appropriately and remit 15% to the government. **Stakeholder: Government (Directorate General of Shipping)** * **Impact:** The government will receive 15% of the fees collected by ROs for conducting CIPs. They will also receive reports from the CIPs, enabling them to monitor and regulate the RPSL industry more effectively. * **Action Required:** The government must ensure that the fees collected are properly deposited and that the data from CIP reports are used to improve the oversight of RPSLs. **Stakeholder: Seafarers** * **Impact:** Seafarers will benefit from improved standards of recruitment and placement, as the CIP aims to ensure RPSLs are providing quality services and adhering to regulations designed to protect seafarers’ rights and welfare. * **Action Required:** Seafarers should be aware of the CIP and its purpose. They can also report any concerns or grievances to the relevant authorities.

Key Entities Referenced

Comprehensive Inspection Program (CIP): A program for grading the performance of Recruitment and Placement of Seafarers License (RPSL) holders, conducted once a year. Recruitment and Placement of Seafarers Services License (RPSL): A license required for providing recruitment and placement services to seafarers. Directorate General of Shipping, Mumbai: The issuing authority of the circular and responsible for overseeing maritime affairs in India. Recognized Organisations (ROs): Organizations authorized to conduct the Comprehensive Inspection Program (CIP) for RPSL holders. Ministry of Shipping: The central government ministry responsible for maritime affairs.
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r (t'rilr{ TrTIJr') ;ft{eq {-.rRrrd 3-{ 1T1 riqr<:q*m xfrFtfr: :.{ +{fi rr.rfttrr+ q6qe t'r-+aa raft?sm, q-rr+iq n qq 3r1ilrl + erq ft } 7 fi <rfi sq ita-eq qaft'?qn-'{q +{qrqz'r' r.{ @ **.,m,ENroF,Nnr. -fu: aafrmainq;Nliilini;biiiiipinc rfr+a,'ffiRqndq. {TE DTREcToRATE GENERAL or sfrp:ptitc, MuMBAt F,No. CR-l Smbc (,t8)/?ct9 Date: '14..10.20.19 ar No. 09 of 2019 1. lt is proposed to conduct a Comprehensive lnspection program (Clp) Recruirment and pracement of ip ne dr efo pr em na dn ec ne t oo f f thR eP uS sL u. aT l il n. ltC iao l lpf / a s s ne h na af ufa l a r be Uer rs e, o nL "i eac wo ran a"s O te ff- i c( 'oR tin op c ns e sL ) i nin a o yr ed ae rr aro n dg r sa nd ae t f th Oe l 2. Fo,oring of RpSL. Recognized Organisations lnoii (a) lndian Register of Shipplng ".i "5nou.t Crp, (b) Lloyd,s Regigter group Limited (c) Bureau Veritae (d) American Bureau of Shipping (e) Nippon Kaiji Kyokat (f) Korean Reglsterof Shlpping (g) RINA Services S.p.A o) DNV GL AS 3. ROs sha[ ensure that Clp,]e:old.ucled 4. r Th he e f fe ee e fo sr hc ao fn l d bu ec -t ci hn ag r gg et] tl - : bn y. l n.o " " ii oiv '.o " n i Jt Ly . b p6y "v t , h i 'e ri" ;M ; *L *pC s q u toa ti tf hie ed r/ en ss pp ee cc tl io vr es . Ro. cem olp 'cto teye dd sb hy a t llh e b eR p pS aL ya a bn led tm o a tn h ed a 6y os vfo t.r ,-[ . i aU - '-r "#i "ir ng b eCth te dp e .s p1i oz 5 se % i t o eo df f s s we ua ic hf ha r fe er es - jurisdictional Seamen,gEmploymentoffi;.- the 5' 6' TT hhe e c Rr op cp or no d-f uo crm rina g a tn hd e s cu rb pm sr hs asi ,o on "o f . rr re rp "o ir it i "th . e ire i"o .n " sha, be rnade onrine. . annual/renewal lnspecilon of the RpSL. who have conducled rnitiau *:".ji;:Hjff:ins RpsL sha[ be comptered in six months, rime from rhe I' 9' pTR uhP re pS oL R s ps eh .sa Ll l sb he a g , iv oe ffn e rw ie tsig eh rft a fg oe r cin r pth ae n c dh e ;c ilk ; ;lis ;t ' ;fo or their s frw oi mft c to hm e p sl ae it dlo n lis o t f f oc rt p th. e Page t of 3 s4B frqBHr, - S'I{/rcrNog -' r +h g F t-r 2o 2o .2r , sB tsE r 2A u B ou lll zrd Brn ks, / t F-T uh .rn : k +re 0tc .2h 2n -o 2e ?c ga m rop 'ru ns ", ' ,t G iJn f. i; "u niM l"t ,a "g o. nn o Xao 0, " OR da 1n ,"tu fn fi ia _ii .e bi .u aum , uar_looo+z *r.dg.httEtns.lor,.rn10, bD yu r thin eg RC otP l, n o tb he ee cr hya el cio kn t. i, s. t T tn , l. hlX e co on l ut mhe n w ,Oor uki sn eg io af i it oh ie i, .RPSL sha[ be highlighted 1'l' Fo',owing issues may arso be checked auring Crn ano observations, if any, sha, be hightighted in the check llst in the column iObserraflons,: (a) Any menning agreement in whrch the derairs of shipownerdmanagement p.o (b)m Ae nnt yio ning only Box etc., wlthout proper address, website and email. difierence/gap/non-conformity between S€afarers Employment Agr€oment (sEA) in praclice with the appricabre corr".tive-e.rgli;ing Agreement (CBA). (c) lMo number of the ship owning company/Doc horder (wrth whom Form V[ is signed) may be verifled and ouicomamry U, t igitiglrt"O. (d) Quality of the vesser incruding its age, aiea oi'operation, performance various MoUs, record of compfilnce wittr I' UC ani orher il*;u ;n ;der (. e ). c Ee mrt pm loc ya mte es, n e t tc g. l vm ea ny lb oe evaluated to ;uage th; quiifty of fleet under the RpS. women seafareo may' be used to see quality of seafarerc employed, (f) G the en me ,r a wl aq gu ea li lf eic va et li o en t co . f ss he oa ufa ldre brs e u aa nu aa lll rl sy e e dm tp ol o ay se sd e, sc oo u qr us ae ls ig c o om f p sele at fe ad r€r gby employed by RpSL. (g) Evidence of ensuring that the ahip owner has the means to protecl s ree pa afa trr iae rr is o nf ro om f a b se trin ag n ds et dra /n ad be ad n d/ o a nb ea dn sd eo an fe ad re i rn a- ro, np go wrt i, t hp r ho iv si s mio an ins t efo nars nu t chc eh e and required em.rgency.medicar as.istance prtoi to repatrretion and the transportation of the mortar ramarns of a seatarei in the evant of his death. (h) Rps malntain utrtodate tisr of ehips, ""n;;;y il; ship owners for whlch RPS provides seafarers and engureiher" rr" r"r.oi.ore . shlps cen be contacted in emergency al all hours. means by which the (i) The pereeverance of Rpsushrpowno, rn o-".ring with death/injury/misEing cases of eeafarers. (j) The peraeverance of RpsuShipowner in handrng the grievance of ssafarers. (k) Kind. of s.gaf.arers emptoycd by RpSL, LL,.,"n"y (l) in alt simltarly placed seafarer, should b" eg inr .i i; ,r .; " i t-o'"r..r, quain ti tw y a og ,e Rs 'Ste Lve .t wTh cB lf- a m rea n oa f g the em e sn et a fs ay rc ct re sm put in prace by the'Rpi-io check every month rhe (, m ). u Sld o_ Pa ti to on do af ain l g wu ir ta hn cc aa, s ers sl g le out l fao arV bre a€pO na dt. rU ola ny t mi o1 n e, nin t,ac t nau c "O c .-r ei pg 's, "s Vr ; i- l rg "u t nar ,a m r ilp y a ey tm c.ent of satary, of wages, disputo8 etc. (n) Management system tor audit of rhe data uploaded- o-n rhe +migrant sy'tem of DGS and matchlng of slgnon ,na ,ign-o# a.ia. Pr!!, €1312.A draft chcklbt for conducdng crp h attached with thra crrcular ae Annerurc.r. Commenb if any, may be submltbd wfthln 15 daye to the foilo^,lng smail lds: 1. bamuzer{os@qov.ln 2. creurs.dos@nlc,ln 13.Thls issues wrth the approvar of tre Drrec{or Generar of shrpping & Addrtonar Secr€tary to Govemment of lndia. All IW V' '8iilj Dy. Dr rsdor ce,.,""i:lTrTX, ff Encl.: As above Coov to: DDG/ADG e,govemance wilh a rcquest to plaoe il at DGS rryshife Fric s ol rChecklkt for Op ot RpSt Date of ctp: CIP conducled b; NamG o, th6 RPSL Compeny RPSL No.: Datc of lssue: Addross wilh ptn Cods Regislorcd Oflico: Oporetionel of,lco: offico0f rny): Landlino P h. No / Cornaa MoUile No Reglstoiad omc€: Operationel ofllco: Fax No. (tf any) E-Msit address or npst- com-iimi Details ol Last RpSL lnspeEi-o,rh eto: lnspecllon Oete: hspecllon done by: 10 | Company pramisc details: (otvned / leasod) Leaso deed valid up to: PAN /TAN de{aits o-EeS corn-ffi PAN No.: TAN No.: e'nk aatlt 1a'a' sffi"h,,t- ![;5T Banh Namcl Srancn: IFSC Codc: HcodnofEiiif,Gliii? Derarrs or sompany r) Nrma: 0c!l0n ion: Trlophone / Moblto No: E.m![ lOr OIN numbor Prt. I of 1lI N.r., I Dertgnaton: I TToolleepihhoonn6a // Mobltc No: I E+nall tO: numbor: PIN I L3) I Nrmo; 0osigna on: Tclcphonc / Mobfio No: E.mrtl lD: DIN numbofi r) Namc: o0rlgnSil0n: Tolcphone / Mob 6 Noi E mtl t0: )lN numbcn agiiiiffif 14 oetatts ot turhorrzeo - 1) Nrma: Do!lgndlon: T6lophon. / Mob[c No.: t.Mrtl lO: Nrmo: Dotlgnrtlonl Tclcphon! / Mob(! No.: l.ttroll l0: tl Nimo: Oe3Enstofi: -...----- Tolophone / Moutc No.: 15 tgo conmcatton Codl0s.tc No,: Itltlcd !y: lgruad orto: Valld Utrto: 17 Yc613 of expcrlsn06 18 rrE!rnlly: t! PtB! I n?Fcm e.draiilGlity to viow lhr dotsib by RO 19 20 @rcn. 21 Vrow rhow cauta noti63 22 Vlrw sbandonm8nt cssgs 23 V!s' non-payrtant of wagls cara3 24 Prrr t 61 1lPirt B FNA ITUCTUNE !ET.I'P. MANttEilAiICE I PEIFORT'AiICE (Mlrmum CrudI Pon$ t@) 2 6r. No Hc!d hdlr Crtd RPS ConDmy,t Aadgnc RO't Srsr C.rdii n Rrrntfit d Cr.dlt inolttt lolott Poln Polnts ls olrl mad I Prlda.a 20E mllnbmnca arrt Antaaaca t. l.l Sliliory charrnctt Ccnmcrctr1-pc-tionirffi- .25 50 2. Loarl body tuc. & dur!.Z5 1.2 Premit.. (Own€d I La!!rd) tt omo a rognu-E. rdffii- 2. I rent!d,/ lcasr. l0 Folnti lnd ..0 3 f h'r6d docd la lq S or mo.. y€!lr. 5 pdnts. a. ll loatcd document rcgistarld. 15 pornli. 1.1 Ofilct !plca 1. ln clsQ ol oporetidns dadicltld Cantrulir.d ln RPS .cflvithr = 20 pofits 2. Sdn Orficc tspd .. 1.4 L6eliod rcr!..ibillty AprDlch lo Locrtio.r (E s! of ,tcttss) !0 1.5 Clrlnlh!.3 a Hyoi.i. 10 1.6 Olrpe prllrrit.s Sulfpilrl !r tor a[ rcf'rti6 ot RpS rclulng trl( 20 1.7 Comlructlon Ou!liy 3mc?!t! lttlclurr. t 10 1.8 Lighthg misc A Lndr cq u .r rt !Q E L LJghU No Notaa 20 '1.9 AmUaftd TGmpcrturr AC /tampar.trra coflrot r 20 n Cditrol. poirfa . Ait coolrr l0 poinh -l&llilrdon Yr1lh trm = 05 6inrr I .10 AddlUonel hcllities lnt.mel /Wl-FI rn.bhd/ vtd.o 9onldarcinO tlcrllty 2 refttitlrwr.f.fmrrrc. rrlq]f,lIrrn littra a na? i{t!fih--*':::f ...:li"'r ., l!ffi::"ri . :.:l i':g):- H"' ','ota 2.1 Roccplto^ & Admintrirdvr arca dcEcitcE AdminEfdiva ra!r 5 2.2 Vilrtor. LOqnge Waiting,/ ScltinO er.r \fha lglal humbar ol scalat.r, .neac.d ln . ycu rhould ,lso 't0 ba corsidtrod confefence /oom c0nlcranca ara!3 10 Prta I ol lt2.4 Oiica Uiiliiy Photocopytng, Prinun0, drtt 2.5 CCTVfionitorin, t0 48"-:r*- , r0 3,$: . l-..::, itB .*: :.#i itffii, trffiiffifrr""'rna '*f,.. :l 3.1 Fi6l lvd a Acc'ta !o 'J;'tr,1', Mrdicrl Frcilitrer 7!!dy ; 6it',: #1.,5'"1$1", rvallrbilhv 10 3.2 Putitird Orinhng Wrl.r qnnlorE $r 6f dt to lha dranlth ol 10 3.3 Secl.up powcr gcncrata I O6pcnding on trle trlqJency ol UPS, lnvtrl!r *,.",*993ffi!=:- &4 Calrlrrir Oullity ol Ludr 15 t!J Stlck prDvld.d i Qullly o{ Iood provir?d 1 O pcint! 35 Firc Extrpubhr lr o,gn.F l'E.mlrlorE} (RQrdy. to. utli tFlra I Foc.drns .t 0 Flnl1 _d lte !_lG Ect ro itn t A ai nl srr lt am rir -y / Sh- nao. P. Saldy brh,ing . tO pohb. 20 3.6 Fcadbrc,ti 3t g9ttlon RcgiAc[ , 1 |1 . 'lopolnt. Frc ny 2, P.par b!.d l.edbrct ryClm .05 poht! 0. 30 An.lyrL ol fladb&t,nd !c o^ 3.7 Ur!rhtoom Flcititi.r It.herlng yrilh Othet ;omDenr!i,/ tltablirhm.ntr in the Bdi.tino.S ?0 p . crinls Slprrata to. Ltdtar ., Gi;3 10 ooir{r 3.8 Enrtronme*at Frii,rdIn ScgregationJ Gricn initi.itv;7 LEO 5 3.9 Envltonm!rt, h.rllh rnd salrty sFlqnrs carlifnd ''*O.,1 10 1.1 Meintcarnce ot r4llo<-ito- po,.n,tnb|tc*,t,,,tahn-il6fr .r{:;iiii&k,.*,ir.il{trq',,E r8cofd ol rl t!!t!ral. lrryrl doc.t ll,rrE qtikc'//o'. {0 or phccd throolh &arr,?rrta n&i ,,/frrt,l.h locrultrd lL(,Dilc lofm $th oarh;d ,ot cibn . 20 polta Cr{y P!pa?irlad nclrdt mrldllned a- . l0 pollta Ihcly submL6ioo ot rhn-on tlqn ofl tlto onthG 30 4.3 M td. cn qa uo lr lm .t tn kt l. in nd ld d lnlr dr t ha rva P $f li fn l r hn ca tm 6a i r Mr. i ti.dl0 c EDo .ln l lr o lolnb 20 rolevrnt lolorkdga th. O, lllriima lndudry Arc lho tlrlrrcrr cllt poyractrl It Yaa . 50 Dolni! r9rt.mfib 0ovanrd by lti&'Opoint 50 rcclonl2cd CBA g nctudcd rn fic T.rrE A coardiliom ol ! mploYrn ant? 4.1.1 Whclhfi lhc 4r:Cmrnl- beiwlcn shp-onner tnd 25 RPSL or principlt !fiOtoyot & RPSL 13 hrvho propdr ronlcnta wllh rGolrd lo tu o!,tlclrar! oI th! JhiFF )w.a/amploy!r includinO iontact datllls and Drooer Prta ! of t3rddrrss and are vrrifi.EtG;i- llIINen polnr ot flm.? 1,1,2 Whrlllf lhr std ,gr?rment 25 poln6- batw4n !hip.ow[/!riotoyaj 25 tndRPSLh tccordrnc. ,Yith lrra lootic.Dte cta2 {.4.1t Whlt tar tfir rG6le.afi 25 polntr lmdoyrnant rgi.em!nl m!d! ,{th a !c.[!rcr h covlring tha alwrr lcma Condiim dric{r' rapulhGCBAcorElrnrd tnd lhe rgracmqt batwran :oncrrncd rhllc ,rncr rnd ipsL? tlVndncr tna rignatory whoF 25 potn Ergnlno th. sEA wnh lhc S.ala.!r is onc ol lhr adharized sionatory ot lha RPSL.nd d.t.ib lwittbt. !!th lh! !.Fro{ila? 4.5 An orignalsclhrrr Emdoymcnl Agrcrmcn-l ol rI tt{o.0polni 50 B.lhrtr. racru cd by lh! BIS_comp.ny avlihbte? 4.6 S A0ra ral aa rr nd e nE tmptoym!nl g rwli nry a f =J 3, 0^ pr9 o hU itqnFln',qt oen.|' 0l 30 4.7 Whelhor copy ol lh. s.me llrlgaad by o*'nrr/cmDloyat i O Dot r r'3 rbo baen rrclitcd Dy lha Bcalar 4.8 It ftc Modrl Txnrs llrd Colldlthns ol Enptoymmt ,, No. 0 poh 50 lvrlhu! licorponum tha ..qurrmcnt o, MLC, 2006? iMLC St',.dcid A2. I (t) }lh) 4.9 Avalhulty ot avidGnc€ ol- lnlcrrng radrr!f! rcctvit.( t0 by RPS ol thrii rigtisE, l'116. 4.r0 Avatlrot tty ot cu.-rri?- Proper emnoam6n!3 m!da l0 lor lhG s!!l6rar3 to rrurlnc lhalr rmploymant .eraem.nt brtorc 6nd alar hly arc rnOnocd on chio 1,11 Proccdurc to crrnina- wruxred conpfH rrt-m- sE- prompty a ldaqurtaly .nd Polntr !00 raipond to lny comDldnt Prp.r batad oomCltnl lttirl . conceminO it. actvni!! 166,drt I O inr6f m tha Oir.ctor - twco nFLh, R.,ittr t+bool r,tt,flr" Ornarut about any ci.vlaco, ho ocs/DsEolsi unrctotvsd col?!pl!lnt ' : ,T !ta drt chack hom thc liy. Prompa riotJ on c, crrrldllot e 50 ,olnlt 4.12 lvidcncc of cnrurlnq thi- l. rq.En lhg .ntpa (MLC m.d- ,ra thlp ownal hlr thc cou!trlaa) wlh vllld B.^k 100 ? tta ltr rn ar rsto p ftr oo mta c bt cg inu gch G nellt dra rln tlla hr n, F Ik r Slit tc bl r ot S ria .c dr rrt y' te nr!.dtd, lbandonld In . t.bu[l.. r gO rotob. ,orl. provhlon! lot th. Fqtlen itg $hlr (non-MLC t lbp a.t nr dlr oli no en d o !f r ! d E lft rr rrn d lla od ho- , Brt lt lh iOd lc rro nu i. .1 .1 O6) F r oi{ ati no tn it rv vr[d vith hi! maintlnlnc! and cquilod cmatgcncy nldicll .A!i!l.nca prlor to rprtiaUon !nd tir r&rtport lon ot tiG motl.i !!!iD! st ! !r!ir.!r in ih. Pr3e 6 of litavant ol hh dritr 4.13 cP nro luc ra ad u tr ia lt o nr op o mlic ay l nt ro or ercr.ru or lraltlltl! || malr ahad. t0 mtchrnitm or ll6tr src ut.d lo pravut 0t datrt .ctfotcra ltom galni6g rr lmploymlnt tor which [)ty .m qu.lilled 1.11 Ootumrnted proccdurr lor r. ,r slrE no rnqqc dlnhLv, i hn afo 3rr ! dn ag r f !rie w n llc hx ht o 4t E k hir rl 8ot d nt fr itt h o le Hr nr r ot ld lh ao r r aIt ao tc rc ni rrnid. 50 ot rny lncidant ol iniury, rytt lnt nrd lvtltln /O hl! r drrlh occuncd to hc 50 pohtr acltanr. 2 h cala d htd.nt ol triun / [crt chact trom lh. d!ta] otrtll mnrrd rm Uri nix of kln o{ lhr l.lllmr b not hffirntd wlthln 40 h , O D6lhli ia.'|5 qvilaoflity ol Docufiantld ,. squmlrrro potcy tvl lDh tnd , ,o r l oic ty h ra r te ct hin rg g cth sa t i sn o b ofr ma rg d . a l0! r gt od tr ty rlyld ln racadlon rrrl Q , vr ht oc lt aly o ro r tn t n pd lrr tr €!y b. y thin , 2 3. , lo tro tpr l. ar nx ar nti u. loO n o o o{ f doq,ln ntrd rlllEraf!, Oit€I Ulrn ha pdlc, wnh lh. i!.hr.n.3O :o!t to tha s.eflrGB ln rbtlining madtcal lr!fic{Oa. rerflrar,' lool. and p.alpod or othcr imtlt. tlyrl documanl!. 4.,t6 A pova llclll yb t 3lit ty lt ino ot d to hc r. tu rm .rvr ra F r.' ple ol nE dn r fr ie r nF rr ,o r tq oy 0!r Grl [ w,tD h(a ln a aEnd tilt i 40 incidont of caeuelty on. ,O poht. b (lxo cr, lud d c inlu gJ n mg in oin r .i iu ^r iy rnae) Oth.rvia . O potat o. dacth dhtpp..r.icc, oea ovarborrd or homlcldtc by or ot.n lndtln nEtonal, a ra9odrd to Dlr.ctDr Gln.r.1(Form-lt) r rr. ,!tli.d not l!t!r tllm 4E lnt ..11 Rv.il.bIlty ol documln,trd r ooqmrnrro P@EiEE6iFi6- Pollcy to mllntsin. vrth du. Dolntt r0 r.gr7d to ltli ,ight to Cth.ftrtu - 0 poff pdvacy snd nrcd to ptotact oonfida^la,lty. fu[ md somplat! racor&,/d!t. o, hc llrhrcrr covercd lry hlir.y!t.m. (tndudln! Itrt coll.c1]on. ltorrgr, ;ombintton !nd )ommun&alion ol alEh Irt! to rhlrd part.cl 4.r6 l r pR l hr tP t ol pS o v lol dm . vh lr rr t n h p rrt r Ga |. rr n fo to l v lru l; y frE !rd h t i lo cb tly did Rta h pi ai S- r 3nr -rh 'j b ;^ r r' *- , c. Y [. or ! *! o- r * t rr d LD .r o. d r-. "-tr l- -ncn os r:! m- "i: 'c nn- ila m_ r t: r ci '': l iv." r : h- l an tet D it ]t ' 130 l fn att l ota n l lh ulr ta m ! ar l! na bv )ihGrrtr. t/. , V0 h ap to i $nt ! th. qudity .nd whlch tha .htpa cln 5. prro'tilnc. olh.t $h. conttctad ln cmcrglncy tt dl houn. IAe. d rttt, rr.t i rT y" rn t! mch l.ck trom RPSL opa ,on, parlb,mlrr udo ;o vp!frlOltu r lrout. (-a$,oe.Tmolo,io or rrou) ia Wlila86Y/Bhck flrr * r ' - Page 7 of 13[rosc MoG. -l;; ; c6mplhnce wfii MLC !ft olhlr hurrnor clrtiflcd.. lmodmrtm 1m poanad 4.19 Oocumcntad poltry to ll Doam.nttd pdioy7tooaIu-;8fi- anture thlt irra aalflrfi! pbcc . l0 oolrit 'to rl ar! ? rn oo rt oa la hk a. rd ct ho a rp gr cy s ln foy r Ohrrrfta i O pol obtlintn9 sny rmptoymrnt. ncludng on.bolrd shtp krinina 4.20 oocum.nt!d porcy t. n gEwmlntEo lrqEy ! n D{Ga I /procrduro l^ place tO '10 potnf 30 prcvcnl U). oppgrtun- ldat a lI !,otrnn trled ,r8adur. tn ohc. l & lo oir ls n ll lnr np g gl o f ldri ot vS m lnt o cho 0r 3 o E f or l tc J al !f na o yr fcB !, Ya Or aid tr l ll tv ild yld . ia .2{ .E 00 a lo a t g, n oc t tr ro tmiltnc! otlar llnlnctel hmaecaon bCtwfcn st'\ip olvnat rnd sirl5rar hlndlad by RpS 421 oocumemco poIEy- l. ll t)ocrrn.ot.dpo|icyblrrctc-;; /procadurc n otrcc to l0 Doht 30 l ln tas u inrc io tlh m6 at dt h oc l t r! nt yt!ra6 2. lI nt d de ar lm rlda cr nt cld ! oF t c.c oa l',d tDrr lr h icln . 'dlcr pa.!qulcr condlton rrcrifi.dr 20 Doffii rppllclbtr to . jobs tot 3. Othcrrb!.b ithlch $!y !rcU r io bc Dohrt Mote.d.nd ti. ot ,rr0qrar ahlp owt!r/a ,olld!. rdrtnC io lh.tr !ryrploynmt 4.22 Oocumcntcd poti-y h pt.i tt ooornarC porty lfEEii- to tnaurc thd tha EGr. lO rolntr td procedurrs followcd wirilc Oth.rwlr. . 0 polnt dllllng with c.tqr of ncornprtlnca or ndicipllna rrl contiltanl $dlh tha pnnciptar of r rrrd j6tica, trla law of thc land md pGcdca lnd rrilh CBA. 1.8 Docuntcntoc poticy- ,. tr r Et,n!fl.o pqE, || tt caco . frocadurc ln ptec to l0 !oh. 30 mturc thrt alt mtnd.lory 2. ttd6r,Dart.d pacadlr! ln Dlac. cQrtitlcltar and documG;t llrl ryidrncr ol conplbnc!' r fcu xb am mit pt! ld a yb my t lh nt! . ft ca r uf pr -r tl or . 3. v Oe tr ti afi .a rrd b. a2 0 ' D 0 o pt on a.t ra dda lnd hrvr not baGn lraudr/lrntly obhincd .nd ,mploymant tahrancaa ar. ,arifl!d rrouno olt tha tcrtara. r. IroDocl,llmt.dPcE-Tiiffi ra. ool.imd oadllcrttr 30 r lan ud d d uo laf nlm t . mlr ata a nb . y ot 2, tf od do r au rm &r mtb ad oF f ? ooE o td Du lLr n oln r 'drc. rutpact tha ccrfltcrtlt and yrlirC. 20 Dffi ,ocumlni aubtlllttad ar. t Olllrrtr.b pofr taudul.it tha RpB )ompuy wtll hfprm th. !lav!m adrdnlcfaton. ..25 )ocumcnted pottcy- procadu,a In pltc! to 10 pohb 30 l r tn mloa r lu m lir at a tt t ih goa tn l t oorc r d e i .du fv lr rlt actr c wl bo lvl i . r vlf n rd d rfo la la ld,m l .d t . 2r l 0{ El d p' oo, llr ro c boca rnd Du lr lr. n l cn ! Darc. ,arrar6a aa! !t alt aa! L Oth.r$a. r 0 pohi leall wtth promptt E Prga 8 of 1ilrympldroticrlly lnd ti no :oat to teeteror lJscumBnllq P9[cy r. ncco0nbod CBA d$d bylhc /procrdure ln plrc! to tflp ownar h Dhoa.20 oA r v.rtfy thrt the labout 2 Rrcog .d C'BA nd d!;.d by c Ito a.r td i l0 l0 r!n ! l to an s ph li rp rE d w ah rr ar e ln 0 pr o. l na ll rip owlcr Dtt tolomdrto contormlty wlt l aDpllcebtG L Oorcnxi.r 0potrt CBA condudad ddtweao Bhip ownGr lftd lcrlrrlf,i lq)Glantativ. oroaniza{on 4.27 RPS hsvc a documentea [ . r d.tth or dbrutt, ocanrrdfi- p po hli cc !y tl on d sn p ruro rcc ld $u sr te dl an ath c Imo nm thP ! tl rr . ?d 5m D u ot t u !.d $thh 6 complosrlion or dii.bilily ?. lldaadi or dtlHlty (rcqrrrd tnd compenratoi lrc paid by lnitilrioo tor corqrabn ol,tl0 antp owner wtthoul unCue .htotDod tatta, p&t tnvaailo.?bn d€l8y rapoir & rl(cmr ol cofltpaot .a Uon In proorara ntthin E mo.rtln 30 polnt l. lt .lcm.nt.d pothy lr MibHG ! o d.dh or dba ny G{nrd ' l5 pokrn. a, ll drdh 01 dmHlty ooqrlld md smpl.tton ol n$ dd.r!!d c|td PEI lfinde.nm ruporb A a.Utrx qn ll ol compllldori not Gtnhd wlthh 6 monthr r o polnt. (Sr.atrr, ,crsnlid fr, o, j a2a p.fla.tftnca p. urod n, eaawrar rlor GDa o-rfrafcit6 d i. -l I ra of ' alS lh aU drs n .h ., arlp r ro y ay rmrm la l.r ln o !n clu .c .h .r I |I c 5lr l d )r 'dJ aar !l r [M i , o l f cN .c oo t r, r r yao d if . t li n ch oti rr rt d' D da is ,t . ?50 I I ' on wa mr tt l tor ra n v mr qla rk rm u b ity ir o. f | trdtcIla. E. Clura ol c$udty. I No. ol Jn rr thcidrnh I I r pu rn ca ud h rh .h t hh . rp . ld lll ho n 0 t rh. I gd lairr {rbonrcr p. o.tal. d UdC.r o, thrt !ht6. I How many r0ch cra.l I oeuntd durho hb I r . uE thaof a Fl ia .nl ,l rd D itror qty l,ll .o tfiu or r l tv n_ d Il I lAg. ol .trND. cataoow ol J{a I wtamr wtnr6rirretrcti 6. T!t t rw r.? r,f p , ot Tn o lnlq o o fo .t hp Err olo m cM ?o u t;tl lI tlrrt oq[ty. cgornootiarnrn a I tnvrrdgrnorq I .h rtlo t|(fl nfi .t [m lt oto l t ;dry/ fN oK I cofll9ltfiilor.fr aa I !. I I 7ln rapor'. ot RpSL to thrd o.rltlg, ol hrnd! ha nom , tp nh to{.i fn ri atol to II hdly, NoK rrtt.mrnt ot w!!r f dllE rt tbo. I I I mDdmufi 4i pohlr m .!.rlI dlo .m t t bm rrr py a b da l bO t oy bm a h co rvrr tt tv ba nt I I on atei loLib to br otvcn h I Page 9 of 13oEfficotrnfiiiffii- num!.! !l 1-29 RPS monton numbcr rnd It lolowrd r l0 polntr h. vrtldlty otth. flc.n3. in It nd lolow.d r 0 poa{ t0 lll of fiGir rdv.ruramantr publirhcd snd lhr liccnEc numbar lr mantionrd in all t! comm./ntcello6r 4JU Submi3lion o, arr!ru , rb.t!!td ltttn ttn ]lglr on/rign olt drtt 40 ,romptly ln DG Shipplng c. l'Srtbn Can.f,trd fd o! arah c..., h tyrtcm ,, ctt.Et,d) .r.3'I Hls lhc RPS ..rvicc wofrrc lmd contrltsttan mtor- N provrdar m!d. r tllllrrc pronp0y rnd up.tHrrta l Sun cd rf ac ro .n 6t ri Wbu Qto lln lr ato Fw us nrd ds llo b wtfi.d wllt F,,,rtuAol .N tr,',a,,,ca olhrnab) Socirty. Mun$rion qrJrncdy btEir? Dcumi ad p.oc.dq6 to oeumarid 9rcfilu:s mlhUa lnd x rnnra hlt e lcrftl.r $ h rvldt'lcc ol drcamrnl ol radtnr m itrom tn 6mplortnant corfad bo..d thr dth h rvtltbh Ir trld t Olr,rotd on ,orr{ ha dlp. 4.32 L lhan r C rvtitca tadltrad t , PtccOurr lor grtwrnor- ,n 6.nbm tvrltabh to r pd d! r. i. !r|mrchrrbfi = tO 75 tn.bhcomlhinbbnmda 2. ! rly {. r.. lrr drr t hr .l l Co ri lr pd o t nh! r nRpS 3 A 0 Sc d lt{ a lo cvn mr rt cct .l d6 a n o. tt o '1 Or 5 r dpl cd d yt n aa t rr t ca al tl wol ltt*fl 2 monlha 50 q.cJ T Rh Pa S p L. lr s. Trv +a o. $a mn .e , ! l not [. g .r, alN nd ol, l! t oor v 9 rf, dh ly xr . ia ra .p. .l fu i.n fip ot ?50 hlrdllng th! lri.vrnce ot rlllnst fltdbd fmrd .tc.l Sattr!rt Bqracd ln th. pa3t ! y!a,t, to rlid crraathrt ma ui tarr t lci by rhtDonn.rnp non oa$firnaa oa tuch Gar6, *C ra d| rt o ldt dg Erlr rr t. ]lcr. No. occlrr?ad qt. pl rd { ln hr nl tc h p .a nhrar ti Drnh, rhlrovmqr. Dlaalb ol Md., ol hrt r 8ow mtny r.Eh car( Grrtd duhg tta comm.r Dnylol.ily. Datair oi Matlrr ol [nl ,H Hot miny auch cr!. ocqJnad drrrt htr cdnmrr prlYlorJalr. t Vhtl rvr! th. qutli, .r Frrrm.E of 0 $tp. Iga o( !n tnt ( oFatiotl, partdmtnca uidr wrlo(,l ilot t (..g.Toilo Prrb lrou) wt(h.f , t o f rr (lE tao ru My ot/ B ah ,c l r tL .ot d w.r Page 10 of 13\rrrtl w't tta r.aDofita rrlporrrhrr lor resoivhg gnavrhc'a. conpldlon hY.dCr!00!t lnl-Brlrrlion lo t'dly/ rdtannrt o, !rLvr#t. Thc ralpon ! ot RPSL lo or'lGyrd... frrhat hr! l.t n by RPSL. ot tadom llten luhoitht rnd rtltrnr hh trmly atc,l I M.dl'lum 35 Poinb on .rdt Lm ,nry b. glyan, hoYrty.r (htlrrrp.clllc obaa,v.Um on .ich pohll to ba !,lvan lD ob.rniflon ot aegflrrr3 utuslty WH thd ol t .r!rtr! rlcndl.d by ln. RPSL b orn..rl qurllthrthn cEployod. 'rsrrrctr bt th.m. Wh.rh? Irhian ptr4a! ate o.l.lt ol concarnad I lYtut DO9 lrldh! ol MTII lYlll ialtr.rEa lo ttrma amployiinrt nlrrthar cM .ppllcru. Yrhd b lhr Yrtoa hEhar, aqull or loryar lo b .pClc.bh on tndtrn *IF. la lha f,rgrr dwn io *ntity plcd rclrrrurl h p.rtlqrrr .hrylfiFryia, dr, lnl.nd EEArrocotrll ol .{frr.'l 'rge to aarcrtldl EnCoF.nt gh,fi to !a!t!ratt, I m.rdrhurn t0 pohb on ic,r| mry b. ghnn on .e.fi polrlb lo b. ffirm obcYr{on oEtr r rt nJm!.r tl rocsd mrlntlhd mhtcd lor k val dEufiali!, ar!mlnrlbm aatd ciarglr colcclad ,rom PeSq 11 of 134.36 Air.mrnu llous,/ Cmancb ro D. ycrrtld tN h tiriffii-ifif- irvr.n RPS lnd thc aa finbaioa ,M r4,lr, t a rlrp {0 rmplorr? or th. tfilp ownar *nafl.t. nrllrUc ln RPS oflbc Rrcords, !a rpdl€tbL, ( oodra ot tt i7ffiffiindffi ,ahhd lo racruhnad ltlfa,yhy cal ldttt , @ia$n&na nrintalna pd tl of r nldmum r afn P !, /n l zia nntt l ,aE e a,@ r.llra d 'atlntlon od ot 5 l *o lp. ar t qh )a wR ttP oS h r tl .r dr rt .' rr am t: rt cll 1, A ho! $ {nl nF c !c s | v t. 0r. d p ob lny G P& I t !c tn lt ra rdd !a , M tl .p l Plc &rd I t r 2. A inl atr rb m. ( lc ro trv m.r. rd tl ob ny tp l & O I .oup) . ntrntEt l0 pohtr 4.39 Rrco.d of tlo6 f H to Ircordr mrlrt!lmd 4 traLrlrt .rnptqtld by lhr IPS coflDany mrlrlrlnad r h. d.cfonE !y!t!Iri dltl nl.{uirdcd by Cytcr t0 Blo lt, Potoy. 1.11 ICtl numba? oa tdtr.ll rmployrd 250 Oo bc rated brlcd on thr r.r complrtion ol 3clvrco ond r!p.ldrtion !s par conlrlct, no. +.4it Tdtl rumb.f ol iyoman 9r qnavanccft tathra,t .nphyld :30 Oo ba rrtld b!S?d on thc comphtign ot EoE 6cavi! and rop€lri!tion ar 9!r mnkaci. no 4.41' fohl runbar ot ntonih! oi Orirvancect ,dm.. Fl onbo.fn td h25 0 ,nDad .Hp tlldrE (To rrlsd bilrd on lhc numbcr ol monthJ Bhipboara tdal JmbG ot monrr. iomrn lrahat| pui mboard 2S0 br onbo.d lpt tdne (To ba r.led bi6!d on tha numbor ol month! rhipbotrd rd.l numb? ot ttipa lnd.r !tlnlnq ofovtdadl :ontrrct 2S0 (lo b. rrtld b!.cd on lia .gc profilc ol thr Plroante$ olrt p!. lO shlD!) fcrrl r!c Dcrcardlga ol ahlpt batwtan l0lo < 20 yrrt! oarcldllt ol rnp. 20 yrart ! rhovc ,46 fo(.l numbf o( tHpr ot flr.nrn [.CL 485 ttfccrtlOa ol lhlpr undat 50 mrdo lf m .htp undi hb lI. f,hl. lbt oa To{F or prrb , mrlt! ll clfilrx,L lroU Page 12 of 13t.rccntrgf, o, llJpt uMGt 75 mai(a fm a p utdGr trtf,lC. trcy lld ol totyo 6 P.ria 0 nrrtt I dralur! uoU Parcrr{rgr ol ahira uricr I O0 ttlrtt f no .hF tltdfi rs thl, bhck li{ d Tokyo or P.rh C mrr|l f olhanrllQ MoU \ny dtps lrrtnO arncton b, l3O mrrb It no dltp hlrln! rrdr ho UN 0r oitilt countrl6 unclloot. I mflo ll dha ,hr {qrbar o, lrct&nh tnvotvn! | 30 m-kr , io .|Eh kEtd.nt ha ulrrrrr lrndorid b, tha I mt,lc f olh.r''r,lr. RPS 1.17 l lu dm cD ra r? bd r .a dho { tv o c hru ! a Ra PS by ,t ln to E tr to t w lf dc. rr rr n ro .c6a 260 maltl- 250 0OS or ltr urlordlnat! otlc.r a,ad { ru dn vb ma rr o n, n C dnlt ga aa lrh a vr ain bb ah an l )l ,m n rd tv . lt' ol. ll th t r tf rl bn rF 2S0 mffi r!t.d !!trhd ha RPS by rcs nr .l oodlnaL ofilcG {.49 Eticl.iEy sr RPOL lfr twn l. Ofadri! ni0iln on modFGO-- rfirllt tq €ond.dh! ol Ctp potltb 150 2. Oi.nn! $lrfi hro ilodr! . l20 polnb 3, Otadng u,ltin tir.. monha . pd.tb OO a. Ofhrlr! rii{n tolr lnol{ir I O poltit l. Olt dlrg wiHn iv. rnonih! . 30 90! L Olhng u,i0rh th mnth . I O D.ld! ,1.50 TotrlPolntt 6000 4.5t Totrl P.rcant.g. Crcdll! 4.52 Or!d! }f and tboyc. A mfto.m*-0 ,otb<&*-c (70*.O E-EE"IFE- otatvsffi- 0 - Pagc 13 of 13

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