Read or download the official PDF of this gazette notification issued by the Ministry of Electronics and Information Technology on 12th August 2026. Classified under Press Release.
Executive Summary
This report outlines the expansion of India's digital public service delivery platforms, UMANG and DigiLocker, under the Digital India programme initiated in 2015. As of mid-2026, these platforms have achieved significant scale, providing thousands of central and state services to hundreds of millions of registered users. The document highlights the role of Common Service Centres (CSCs) in rural areas and the ongoing integration of digital infrastructure to ensure secure, paperless, and multilingual governance.
Key Points / Main Content
Platform Reach and Performance
UMANG: Offers approximately 2,575 services (880 Central; 1,695 State) with over 11.66 crore registered users and 798 crore transactions in the last three years.
A network of 4,07,122 Common Service Centres (CSCs) is functional at the Gram Panchayat level as of June 30, 2026.
CSCs provide essential services including banking, insurance, utility payments, and pension services; 70,069 of these centres are operated by women Village Level Entrepreneurs.
Integration and Security Features
Digital Public Infrastructure (DPI): Platforms are integrated with Aadhaar, eSign, and API Setu to facilitate seamless, paperless service delivery.
Secure Governance: Systems utilize secure authentication and consent-based sharing to reduce the necessity for physical visits and paper-based processes.
Digital Literacy and Inclusion
PMGDISHA: The government promotes digital literacy through the Pradhan Mantri Gramin Digital Saksharta Abhiyan and various awareness campaigns.
Multilingual Support: Services are offered in multiple Indian languages to enhance user experience and ensure inclusivity.
Impact Analysis
Indian CitizensImpact
Citizens gain "anytime, anywhere" access to government services via mobile and web portals, reducing the need for physical paperwork and office visits.
Action Required
Utilize UMANG and DigiLocker platforms for service access and participate in digital literacy initiatives like PMGDISHA to navigate digital tools effectively.
Government Departments (Central and State)Impact
Departments benefit from a standardized infrastructure for service delivery and digital document verification, increasing administrative efficiency.
Action Required
Regularly onboard and integrate more citizen-centric services and digital documents onto the UMANG and DigiLocker platforms.
Women Village Level EntrepreneursImpact
Women are empowered through the operation of over 70,000 CSCs, playing a critical role in delivering digital services at the local level.
Action Required
Manage and operate functional CSCs to provide government and financial services to rural and underserved populations.
Key Entities Referenced
Digital India programme: The overarching national initiative launched in 2015 to democratize technology and improve digital access through various citizen-centric service delivery platforms.
UMANG (Unified Mobile Application for New-age Governance): A unified mobile platform that aggregates thousands of Central and State Government services to provide seamless digital access for citizens.
DigiLocker: A digital platform for the issuance, storage, and verification of authentic documents and certificates, enabling paperless governance.
Common Service Centres (CSCs): A network of physical service delivery points at the Gram Panchayat level providing government, banking, and utility services to rural and remote areas.
PMGDISHA (Pradhan Mantri Gramin Digital Saksharta Abhiyan): A government initiative focused on promoting digital literacy and awareness to encourage the use of digital platforms in rural regions.
Ministry of Electronics & IT
Government Expands Citizen-Centric Digital
Public Service Delivery through UMANG and
DigiLocker
प्रव तथ: 12 AUG 2026 1:40PM by PIB Delhi
In line with the Hon'ble Prime Minister's vision to democratise technology and empower citizens, the
Government of India launched the Digital India programme in July 2015. Under the Digital India
programme, the Government has undertaken several initiatives to improve digital access and ensure
seamless citizen-centric service delivery including UMANG (Unified Mobile Application for New-age
Governance) and DigiLocker platforms.
As on 31st July 2026, approximately 2,575 services [Central Government: 880; State Government:
1695] across India are available on the UMANG (Unified Mobile Application for New-age Governance)
platform, and 5,437 document types/services [Central Government: 661; State Government: 4,776] are
available on DigiLocker platform.
UMANG has more than 11.66 Crore registered users witnessing about 798 Crore transactions in the last 3
years, and DigiLocker has more than 72.43 Crore registered users and has about 72.86 Crore document
access transactions in the last 3 years.
The Government has expanded the network of Common Service Centres (CSCs) to improve digital access
in rural and remote areas. CSCs provide citizen-centric digital services. These include government, banking,
financial, insurance, pension and utility payment services. As on 30 June 2026, 4,07,122 CSCs were
functional at the Gram Panchayat level. Of these, 70,069 CSCs were operated by women Village Level
Entrepreneurs.
Other key measures to improve digital access and ensure seamless service delivery in rural, remote, and
underserved regions are as below:
Mobile and Web-based Access: Both UMANG and DigiLocker platforms are available through mobile
applications and web portals, enabling citizens to access Government services anytime and anywhere.
Integration with Digital Public Infrastructure (DPI): UMANG and DigiLocker is integrated with key
Digital Public Infrastructure components such as Aadhaar, eSign, API Setu, and other major digital
platforms, enabling seamless and paperless service delivery.
Secure and Paperless Governance: Both platforms provide secure authentication, digital document
verification and consent-based sharing, reducing the need for physical visits and paper-based processes
while ensuring efficient service delivery.
Digital Literacy and Awareness: The Government promotes digital literacy through initiatives such as
PMGDISHA (Pradhan Mantri Gramin Digital Saksharta Abhiyan) and conducts awareness campaigns to
encourage the use of digital platforms.
Multilingual and Accessible Services: UMANG and DigiLocker offers services in multiple Indian
languages and continuously improves accessibility and user experience to make digital services moreinclusive.
Continuous Expansion of Services: Government Departments and State Governments are regularly
onboarded to integrate more citizen-centric services and digital documents on UMANG and DigiLocker.
This statement was given by the Union Minister for Electronics and Information Technology Shri
Ashwini Vaishnaw in Rajya Sabha on 07-08-2026.
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Vinod Kumar / Kanishk Sharma
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