The Government has removed the mandatory pre-installation of the Sanchar Saathi App on smartphones. The app, designed to provide cybersecurity to citizens, has been downloaded by 1.4 crore users who contribute information on 2000 fraud incidents per day. In the last one day, 6 lakh citizens have registered for downloading the App which is a 10x increase in its uptake. Citizens can remove the app whenever they want. Given the app's increasing acceptance, the government has decided not to mandate its pre-installation by mobile manufacturers.
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Key Entities Referenced
Sanchar Saathi App: A cybersecurity app that the government previously mandated for pre-installation on smartphones but has now removed the requirement.
Ministry of Communications: The ministry responsible for the policy decision regarding the Sanchar Saathi App.
DoT: Department of Telecommunications
Ministry of Communications
Government removes mandatory pre-installation
of Sanchar Saathi App
प्रव तथ: 03 DEC 2025 3:00PM by PIB Delhi
The Government with an intent to provide access to cyber security to all citizens had mandated pre-
installation of Sanchar Saathi app on all smartphones. The app is secure and purely meant to help citizens
from bad actors in the cyber world.
It helps in " Jan bhagidari" by all citizens in reporting on such bad actors and actions while protecting
users themselves. There is no other function other than protecting the users in the app and they can remove
the app whenever they want. This has been clarified by Government.
So far 1.4 crore users have downloaded this app and are contributing to information on 2000 fraud
incidents per day. The number of users has been increasing rapidly and the mandate to install the app was
meant to accelerate this process and make the app available to less aware citizens easily. Just in last one
day, 6 lakh citizens have registered for downloading the App which is a 10x increase in its uptake. This is
affirmation of faith by citizens on this App for protecting themselves provided to them by the
Government.
Given Sanchar Saathi’s increasing acceptance, Government has decided not to make the pre- installation
mandatory for mobile manufacturers.
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