**Executive Summary**
The Government of India has implemented measures to prevent damage to underground utilities during telecom cable laying. These include the Telecommunication (Right of Way) Rules, 2024 and the Call Before u Dig (CBuD) mobile app, aimed at improving coordination and safeguarding infrastructure. The notification for the Punjab government mandating the use of the CBuD app is effective from February 7, 2025.
**Key Points / Main Content**
* **Telecommunication (Right of Way) Rules, 2024 (RoW Rules):**
* These rules, established under the Telecommunications Act, 2023, empower public entities to define terms and conditions for right-of-way permissions.
* They provide safeguards for telecommunication infrastructure deployment.
* **Call Before u Dig (CBuD) Mobile App:**
* The CBuD app facilitates coordination between excavation agencies and underground utility asset owners before excavation.
* Its purpose is to prevent accidental damage to underground utility infrastructure, including optical fibre cables, water pipes, electric cables, and gas pipelines.
* All States and Union Territories (UTs) have been requested to mandate the use of the CBuD app by relevant departments and agencies.
* The Government of Punjab has issued a notification on February 7, 2025, mandating its use by all state departments.
* States/UTs and Central Government infrastructure-related Ministries are also requested to map their underground utility assets on the Prime Minister GatiShakti National Master Plan (PM GatiShakti) platform to enhance the CBuD app's effectiveness.
* **Compensation for Damages:**
* The Act and RoW Rules outline procedures for claiming compensation in case of damage to telecommunications networks.
* State and UT governments have been advised to issue government orders similar to the RoW Rules.
* These orders are to establish procedures for claiming compensation for damage to underground utilities of departments and agencies within the state caused by excavation by any agency or contractor.
**Impact Analysis**
**Excavation Agencies and Contractors**
* **Impact:** These entities must now adhere to new rules and procedures, including mandatory use of the CBuD app, to prevent accidental damage to underground utilities. Failure to do so may result in compensation claims.
* **Action Required:** Utilize the Call Before u Dig (CBuD) mobile app before commencing any excavation. Comply with the terms and conditions set by public entities for right-of-way permissions. Follow the established compensation procedures if damage occurs.
**Government Departments and Agencies (including Public Works Departments, Urban Local Bodies, Water, Gas, and Electricity Utilities)**
* **Impact:** These entities are mandated to use the CBuD app and are responsible for mapping their underground utility assets on the PM GatiShakti platform. They are also to establish procedures for claiming compensation for damages to their assets.
* **Action Required:** Mandate the use of the CBuD mobile app. Ensure underground utility assets are mapped on the PM GatiShakti platform. Issue government orders to establish procedures for claiming compensation for damage to underground utilities.
**Telecom Operators**
* **Impact:** They benefit from improved coordination and reduced risk of damage to their infrastructure. They also have recourse for compensation if their telecommunications network is damaged.
* **Action Required:** Continue to utilize the CBuD platform. Report unreported excavations if necessary. Follow procedures for claiming compensation if their infrastructure is damaged.
**Public Entities Granting Right of Way**
* **Impact:** They can specify terms and conditions and provide safeguards for telecommunication infrastructure deployment through the RoW Rules.
* **Action Required:** Specify terms and conditions for right-of-way permissions as per the Telecommunication (Right of Way) Rules, 2024.
Key Entities Referenced
The Telecommunications Act, 2023: The foundational law under which the RoW Rules were made, enabling public entities to specify terms and conditions for right of way permissions and safeguards for telecommunication infrastructure deployment.
The Telecommunication (Right of Way) Rules, 2024: Rules made under the Telecommunications Act, 2023, outlining procedures and safeguards for telecommunication infrastructure deployment and compensation for damaged underground utilities.
Call Before u Dig (CBuD) platform: A platform and mobile app designed to facilitate coordination between excavation agencies and underground utility asset owners to prevent damage to utilities during excavation.
Prime Minister GatiShakti National Master Plan (PM GatiShakti): A platform requested to be used by State/UT Governments to map their underground utility assets, aiming to enhance the effectiveness and utility of the CBuD mobile app.
Punjab: A specific location where the Government of Punjab has issued a notification mandating the use of the CBuD mobile app by its departments.
Ministry of Communications
Government Takes Measures to Prevent Damage
to Underground Utilities During Telecom Cable
Laying
Union Minister Shri Jyotiraditya Scindia Highlights
Safeguards Including the Call Before u Dig Mobile App and
Right of Way Rules
Posted On: 11 MAR 2026 4:17PM by PIB Delhi
Union Minister of Communications and Development of North Eastern Region, Shri Jyotiraditya
Scindia, informed the Lok Sabha in a written reply today that the Government has implemented several
measures to prevent damage to drinking water pipelines and other underground utilities during the laying
of telecommunications infrastructure.
As per information available on the Call Before u Dig (CBuD) platform, certain complaints have been
raised by telecom operators regarding unreported excavations. However, no complaints have been lodged
on the platform by the agency responsible for drinking water supply regarding any damage to drinking
water pipelines (during the laying of telecom cables in the Ferozepur, Guru Har Sahai, Fazilka, Malout,
Abohar and Sri Muktsar Sahib areas of Punjab).
The Union Minister highlighted that the Government has already taken several measures to prevent
damage to drinking water pipelines and other underground utilities, including the following:
i. The Telecommunication (Right of Way) Rules, 2024 (“RoW Rules”) have been made under
the Telecommunications Act, 2023 to enable public entities to specify their terms and
conditions at the time of grant of right of way permissions and to provide for safeguards for
undertaking telecommunication infrastructure deployment works.
ii. The Call Before u Dig (CBuD) mobile app has been made available to facilitate better
coordination between excavation agencies and underground utility asset owners before any
excavation and to prevent accidental damage to underground utility infrastructure such as
optical fibre cables, drinking water pipelines, electric cables and gas pipelines etc. The
Government has requested all States and Union territories (UTs) to mandate the use of the
CBuD mobile app by various department and agencies, such as Public Works Department,
urban local bodies and water, gas and electricity utilities, pursuant to which the Government
of Punjab has issued a notification dated 7.2.2025 mandating such use by all departments
within the State. In addition, the Central Government has also requested all State/UT
Governments and infrastructure-related Ministries of the Central Government to issue
necessary directions to map their underground utility assets on the Prime Minister
GatiShakti National Master Plan (PM GatiShakti) platform, with a view to enhance the
effectiveness and utility of the CBuD mobile app.iii. The aforesaid Act also provides for compensation in case of damage to telecommunications
network established under the provisions of the Act and the RoW Rules provide the procedure
for claiming compensation. Governments of all States and UTs have been advised by the
Department of Telecommunications to issue a government order on lines similar to the RoW
Rules to provide the procedure for claiming compensation for damage to underground utilities
of departments and agencies in the State in case their assets are damaged due to excavation by
any agency or contractor.
(LS-STARRED QUESTION NO. 263; 11-03-2026)
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****
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