Home India Ministry of Ports, Shipping and Waterways Implementation of Visitor Access Management System at the Di...
Date: 2025-06-11 Category: DGS Order State: Union Government Country: India

Implementation of Visitor Access Management System at the Directorate General of Shipping, Mumbai-reg.

Issued by Ministry of Ports, Shipping and Waterways · Directorate General of Shipping

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Executive Summary & Key Takeaways

**Executive Summary** This document announces the implementation of the Visitor Access Management System (VAMS) at the Directorate General of Shipping (DGS) in Mumbai, effective from 10.06.2025. VAMS is a digital system intended to modernize visitor management and enhance security. All visitors are required to register and seek appointments through the VAMS platform, and all DGS officers are required to register to manage appointments. **Key Points / Main Content** * **VAMS Implementation:** * The Visitor Access Management System (VAMS) is being implemented to enhance visitor management, security, and operational efficiency. * **System Features:** * VAMS is a digital solution for modernizing visitor tracking. * It improves visitor experience, strengthens site security, and ensures regulatory compliance. * It supports paperless, contactless check-in/check-out procedures. * **Availability:** * The application is available on the Google Play Store for Android users and is accessible via web browsers for broader and iOS users via provided links. * **Mandatory Registration:** * All visitors must register on the VAMS system and seek an appointment before visiting the DGS office. * All DGS officers are required to register on the VAMS portal to manage appointments. * **User Manuals:** * User manuals for visitors (Annexure-I) and officials (Annexure-II) are attached. **Impact Analysis** **Visitors** * **Impact:** Must register on VAMS and seek an appointment prior to visiting the Directorate General of Shipping. * **Action Required:** Download the app or use the web browser to register and request appointments through the VAMS system. **Directorate General of Shipping (DGS) Officers** * **Impact:** Responsible for managing visitor appointments through the VAMS portal. * **Action Required:** Register on the VAMS portal, review and approve/reject appointment requests, and manage appointments using the system.

Key Entities Referenced

Visitor Access Management System (VAMS): A digital solution launched by the Directorate General of Shipping (DGS) to modernize visitor tracking, enhance security, and ensure compliance. Directorate General of Shipping (DGS): The primary subject of the policy, where the VAMS is being implemented. Mumbai: The specific location of the Directorate General of Shipping where the VAMS is being implemented, central to the policy's applicability.
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't ;; 8{I{d S{Ml-{/ GOVERNMENT OF INDIA q-d-d,qtd qft{6a 3itr ililqFt qrrilq / MINISTRY OF PORTS, SHIPPING AND WATERWAYS dt-d-6-drflfrhn-d-q, T€ DIRECTORATE GENERAL OF SHIPPING, MUMBAI File No. lL-33 I 6 I 2O2$-COMP-DGS Dated: 1O.06.2O25 DGS Order No. 07 of 2025 Subject: Implementation of Visitor Access Management System at the Directorate General of Shipping, Mumbai-reg. Whereas, in view of the increasing need for enhancing visitor management, security, and operational efficiency within the Directorate General of Shipping (DGS), the Visitor Access Management System (VAMS) has been developed and launched by the Dtectorate General of Shipping. Whereas VAMS is a digital solution designed to modernize the traditional visitor tracking process and e{Iiciently manage visitor data, improve visitor experience, strengthen site security, and ensures compliance with regulatory standards. The system enables paperless, contactless check-in/check-out procedures critical for safeguarding personnel, facilities, and operations. The application is now: . Available on the Google Play Store for Android users. https: / /plav.soosle.com / store / apps / details?id=ineov.dss.esarnudra - I ! h. I r I I Accessible via web browsers for broader use and for iOS users htl ps: / / smartcode.cm su at.co. in /'"rns/ #logjn rffi- drcr f{n+rr, sfi riB-n. srf trmfai*qe,6TW{FI qO, +oo olz Beta Build ing, 9rh Flr., I-Th ink Tech no Cam pus, Kanjur Marg (E) / Mum bai - 42 St4/r"r., sr-z:-zszszolonall, ft-{S/r^., ,,r -z:-zs'7s:o:sr:s $-ifr/E-mail . qgqLiDlggod!:lr aEgfge /websilc: *wh-.deshiDpins.sov.inIn view of the above, it is made maldatory for all the visitors to register on the Visitor Access Management system and seek appointment prior to visiting the olEce of the Directorate Genera.l of Shipping. Further, a-11 Oflicers of the Directorate are requested to register on the VAMS portal for managing appointments. User manuals for the oflicials and the visitors are attached as Annexures. 6[ (Shyam than) Director General of Shipping, Mumbai 1 . Annexure- 1 User Manual for Visitors 2. Annexure-Il - User Malual for Oflicia,ls Page 2 of 2Annexure - I VAMS App User Manual Scan the QR or download the app from Playstore After entering the mobile number, it will redirect to User can visit the web link Login with mobile Verify the OTP, received application homepage, Click on https://smartcode.cmsuat.co.in/vms/#lo number. on the logged in mobile “REQUEST FOR NEW PASS”. gin number. After closing the pop-up, After clicking on ”Back to It will show a message back to normal home page. Pass Screen”, it will go to “Your Application has Fill-in the “REQUEST FOR home page. been Successfully NEW PASS” form details. Submitted”. As Appointment request is approved by the DGS Officer, now the applicant can visit the DGS Officer as per appointment date and time. User can check the uploaded id proof while requesting for appointments i.e PAN, Aadhar etc. Once the appointment is approved, the QR gets created.Annexure - II VA MS App Us er M an ual - DG S O ffic er Level Scan the QR or User can visit the web link User can search eSamudra on Plyastore https://smartcode.cmsuat.co.in/vms/#login and download application. User needs to login with Homepage After logged in Click on Appointment Official Email ID and i.e Appointment Overview Request Password Click on “PENDING” to check the appointment requestNote: If requestor selected the wrong officer then reject the request and mention the correct officer name/wing. For rejecting the request, For Approving the request, Check the appointment Officer needs to mention Officer can mention remarks if purpose, date & time etc. remarks as it is mandatory. necessary for appointment. After approving the It will show the list of all After clicking on “Dashboard” request, it will show that approved appointment It will land to home screen, click on “Application has been request “APPROVED” option successfully approved” Click on “Dashboard”Rescheduling the Appointment – DGS Officer To reschedule select the Select the new date and time, “Rescheduled Pass Visiting approved appointment and click on “Reschedule” Date Successfully” Visitor Check-in Process After visitor’s checked in Officer needs to end the “Meeting Completed DGS Office and do a QR meeting by clicking on successfully”, click on Back to Scanning from “End Meeting” Dashboard Gatekeeper.

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