India Post Payments Bank (IPPB) signed a Memorandum of Understanding (MoU) with the Employees' Provident Fund Organisation (EPFO) to provide doorstep Digital Life Certificate (DLC) services to pensioners under the Employees' Pension Scheme, 1995 (EPS'95). The MoU was exchanged between Shri. R Viswesvaran, MD & CEO, IPPB & Shri Ramesh Krishnamurthi, Central Provident Fund Commissioner (CPFC), EPFO.
IPPB will leverage its network of over 1.65 lakh Post Offices and 3 lakh+ postal service providers, equipped with Doorstep Banking devices using Face Authentication and Fingerprint biometric authentication, to assist EPFO pensioners. The service is free for pensioners, with EPFO bearing the cost of issuing DLC.
Pensioners need to contact their Postman/ Gramin Dak Sevakor or visit their nearest Post Office, provide Aadhaar number & Pension details, and authenticate the request through Aadhaar linked Face Authentication or Fingerprint biometric authentication. A confirmation SMS will be received by the pensioner and the certificate can be viewed online at https://jeevanpramaan.gov.in/v1.0/next day. IPPB was launched on September 1, 2018, with 100% equity owned by Government of India.
For more information:
* Email: marketing@ippbonline.in
* Website: www.ippbonline.bank.in
* Twitter: https://twitter.com/IPPBOnline
* Instagram: https://www.instagram.com/ippbonline
* LinkedIn: https://www.linkedin.com/company/india-post-paymentsbank
* Facebook: https://www.facebook.com/ippbonline
* YouTube: https://www.youtube.com/@IndiaPostPaymentsBank
Key Entities Referenced
Employees' Provident Fund Organisation (EPFO): The recipient of the doorstep Digital Life Certificate (DLC) services, and a party to the MoU with IPPB.
India Post Payments Bank (IPPB): The provider of doorstep Digital Life Certificate (DLC) services to EPFO pensioners, and a party to the MoU with EPFO.
Employees' Pension Scheme, 1995 (EPS'95): The pension scheme under which the Digital Life Certificate services are being provided.
Digital India: A government initiative promoting digital services.
Ministry of Communications: The parent ministry of India Post Payments Bank (IPPB).
Ministry of Communications
India Post Payments Bank signs MoU with
Employees' Provident Fund Organisation
(EPFO)
Posted On: 03 NOV 2025 4:32PM by PIB Delhi
India Post Payments Bank (IPPB), a 100% Government of India-owned entity under the
Department of Posts, Ministry of Communications, has signed Memorandum of Understanding
(MoU) with Employees' Provident Fund Organisation (EPFO), Ministry of Labour &
Employment, Government of India,to provide doorstep Digital Life Certificate (DLC) services to its
pensioners under the Employees' Pension Scheme, 1995 (EPS'95).
The MoU was exchanged between Shri. R Viswesvaran, MD & CEO, IPPB &Shri Ramesh
Krishnamurthi, Central Provident Fund Commissioner (CPFC), EPFO, during the 73rd Foundation
Day of EPFO. The event was graced by Dr. Mansukh Mandaviya, Union Minister for Labour &
Employment and Youth Affairs & Sports, as Chief Guest. Ms. Vandana Gurnani, Secretary (Labour &
Employment), Members of the Central Board of Trustees (CBT), senior officers from MoLE, EPFO
& IPPB officials and other dignitaries.
Under this collaboration, IPPB will leverage its wide network of over 1.65 lakh Post Offices and 3
lakh+ postal service providers (Postmen and Gramin Dak Sevaks) equipped with Doorstep Banking
devices,using of digital process of Face Authentication technology and Fingerprint biometric
authentication, to assist EPFO pensioners in submitting their Digital Life Certificates convenientlyfrom their homes, eliminating the need for them to visit bank branches or EPFO officesto submit
traditional paper-based certificates.EPFO will bear the cost of issuing Digital Life Certificate entirely,
making the service free for their pensioners.
Speaking about the collaboration, Shri R Viswesvaran, MD & CEO, IPPB, said:
“This partnership with EPFO reinforces IPPB’s mission to bring essential financial and citizen
services to every doorstep in India. With our technology-enabled postal network and trusted last-mile
reach, EPFO pensioners—especially in rural and semi-urban areas—will now be able to complete
their life certificate submission seamlessly, with dignity and convenience. The initiative aligns with
the Government of India’s ‘Digital India’ and ‘Ease of Living’ vision, harnessing technology and
postal infrastructure to ensure inclusive service delivery for senior citizens and pensioners.”
India Post Payments Bank (IPPB) had introduced the Doorstep Service of Digital Life Certificate in
2020 for generating JeevanPramaan for pensioners using Aadhaar enabled biometric authentication to
reduce the turnaround time for issuance ofJeevanPramaan.
All that the pensioners needs to do is to contact their Postman/ Gramin Dak Sevakor visit their nearest
Post Office, provide Aadhaar number & Pension details and authenticate the request though Aadhaar
linked Face Authentication or Fingerprint biometric authentication. On completion of the certificate
generation process, confirmation SMS will be received by the pensioner in his mobile number and the
certificate can be viewed online at https://jeevanpramaan.gov.in/v1.0/next day.
About India Post Payments Bank
India Post Payments Bank (IPPB) has been established under the Department of Posts, Ministry of
Communication with 100% equity owned by Government of India. IPPB was launched on September
1, 2018. The bank has been set up with the vision to build the most accessible, affordable and trusted
bank for the common man in India. The fundamental mandate of India Post Payments Bank is to
remove barriers for the unbanked & underbanked and reach the last mile leveraging the Postal
network comprising ~1,65,000 Post Offices (~140,000 in rural areas) and ~3,00,000 Postal
employees.
IPPB’s reach and its operating model is built on the key pillars of India Stack - enabling Paperless,
Cashless and Presence-less banking in a simple and secure manner at the customers' doorstep, through
a CBS-integrated smartphone and biometric device. Leveraging frugal innovation and with a high
focus on ease of banking for the masses, IPPB delivers simple and affordable banking solutions
through intuitive interfaces available in 13 languages to 11 Crore customers across 5.57 lakh villages
& towns in India.
IPPB is committed to provide a fillip to a less cash economy and contribute to the vision of Digital
India. India will prosper when every citizen will have equal opportunity to become financially secure
and empowered. Our motto stands true - Every customer is important, every transaction is significant
and every deposit is valuable.
Reach us at:
Email: marketing@ippbonline.in
Website: www.ippbonline.bank.in
Social Media Handles:Twitter -https://twitter.com/IPPBOnline
Instagram -https://www.instagram.com/ippbonline
LinkedIn -https://www.linkedin.com/company/india-post-paymentsbank
Facebook -https://www.facebook.com/ippbonline
YouTube-https://www.youtube.com/@IndiaPostPaymentsBank
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