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Date: 2026-03-03 Category: Press Release State: Union Government Country: India

“Indian Telecom Services Performance Indicator Report” for the Quarter October - December, 2025

Issued by Ministry of Communications · Not Applicable

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Executive Summary & Key Takeaways

**Executive Summary** This report presents the "Indian Telecom Services Performance Indicator Report" for the quarter October-December 2025, released by TRAI. It provides a broad overview of the telecom services in India, including key parameters and growth trends. The report compiles data from service providers for the period and is available on the TRAI website. **Key Points / Main Content** * **Internet Subscribers:** * Total internet subscribers reached 1028.61 million by December 2025, a quarterly growth of 1.06%. * Wireless internet subscribers comprise the majority at 983.29 million, while wired internet subscribers are 45.32 million. * Broadband internet subscribers increased by 1.18% to 1007.35 million, while narrowband subscribers decreased by 4.18%. * **Wireline Subscribers:** * Wireline subscribers grew by 1.62% to 47.37 million by December 2025. * Wireline tele-density increased to 3.33%. * **Revenue and Usage:** * Monthly Average Revenue Per User (ARPU) for wireless services increased by 1.87% to Rs.194.57 in Q.E. Dec-25. * Overall Minutes of Usage (MOU) per month increased by 0.72% to 1012. * Gross Revenue (GR), Applicable Gross Revenue (ApGR), and Adjusted Gross Revenue (AGR) all saw quarterly increases. * Year-on-Year growth in GR, ApGR, and AGR were 6.31%, 4.46%, and 8.13% respectively. * **Telephone Subscribers:** * Total telephone subscribers increased by 6.28% to 1306.14 million by December 2025. * Overall tele-density rose to 91.74%. * Urban and rural subscriber bases and tele-density saw increases. * **Wireless Subscribers:** * Total wireless (mobile + FWA) subscriber base grew by 6.47% to 1258.77 million. * Wireless tele-density reached 88.41%. * **Quality of Service (QoS):** * Wireline service providers fully complied with several QoS benchmarks, including service provision within 7 working days, fault incidence rates, and billing/charging complaint resolution. * Access Service (Wireless) providers also met various QoS benchmarks, including service coverage map availability, downtime, call set-up success rates, and POI congestion. * Broadband (Wireline) Service providers complied with parameters such as latency, packet drop rate, and speed percentile values. * **Broadcasting & Cable Services:** * A total of 920 private satellite TV channels are permitted for uplinking/downlinking. * There were 335 pay TV channels and 576 Free-to-Air (FTA) channels. * Pay DTH services had 50.99 million active subscribers, a decline from the previous quarter. * There are 385 operational private FM Radio channels. * 557 Community Radio stations are operational. **Impact Analysis** * **Telecom Service Providers:** * **Impact:** They are directly impacted by subscriber growth, revenue figures, ARPU trends, and regulatory compliance requirements outlined in the QoS benchmarks. * **Action Required:** Continue to monitor performance against QoS benchmarks and adapt strategies based on market trends and financial data. * **Subscribers (Internet, Telephone, DTH, FM Radio):** * **Impact:** Subscribers benefit from increasing internet and telephone penetration, and the availability of various broadcasting services. They are also subject to the quality of service standards. * **Action Required:** Consumers can leverage the growing availability of services and the established QoS parameters to ensure service quality. * **Ministry of Communications and TRAI:** * **Impact:** These entities are responsible for regulating the sector and will use this report to assess sector performance, identify trends, and inform policy decisions. * **Action Required:** Continue monitoring the telecom sector's performance, ensuring compliance with regulations, and using the data for future policy formulation and sector development.

Key Entities Referenced

TRAI: Telecom Regulatory Authority of India, the primary regulator mentioned in the document. Indian Telecom Services Performance Indicator Report: The specific report being discussed, detailing telecom service performance indicators. Ministry of Communications: The parent ministry of the Telecom Regulatory Authority of India, providing oversight. India: The geographical scope of the report and policy applicability.
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Ministry of Communications “Indian Telecom Services Performance Indicator Report” for the Quarter October - December, 2025 Posted On: 03 MAR 2026 4:53PM by PIB Delhi TRAI today has released the “Indian Telecom Services Performance Indicator Report” for the Quarter ending 31st December, 2025. This Report provides a broad perspective of the Telecom Services in India and presents the key parameters and growth trends of the Telecom Services as well as Cable TV, DTH & Radio Broadcasting services in India for the period covering 1st October, 2025 to 31st December, 2025 compiled mainly on the basis of information furnished by the Service Providers. Executive Summary of the Report is enclosed. The complete Report is available on TRAI’s website (www. trai.gov.in and under the link http://www. trai.gov.in/release-publication/reports/performance-indicators-re ports). Any suggestion or any clarification pertaining to this report, Shri Vijay Kumar, Advisor (F&EA), TRAI may be contacted on Tel. +91-20907773 and e-mail: fea1-div@trai.gov.in. The Indian Telecom Services Performance Indicators October–December, 2025 Executive Summary 1. Total number of Internet subscribers increased from 1017.81 million at the end of Sep-25 to 1028.61 million at the end of Dec-25, registering a quarterly rate of growth 1.06%. Out of 1,028.61 million internet subscribers, number of Wired Internet subscribers are 45.32 million and number of Wireless Internet subscribers are 983.29 million. Composition of internet subscription2. The Internet subscriber base is comprised of Broadband Internet subscriber base of 1007.35 million and Narrowband Internet subscriber base of 21.25 million. 3. The broadband Internet subscriber base increased by 1.18% from 995.63 million at the end of Sep- 25 to 1007.35 million at the end of Dec-25. The narrowband Internet subscriber base decreased by 4.18% from 22.18 million at the end of Sep-25 to 21.25 million at the end of Dec-25. 4. Wireline subscribers inreased from 46.61 million at the end of Sep-25 to 47.37 million at the end of Dec-25 with a quarterly rate of growth 1.62%. On Y-O-Y basis, wireline subscriptions increased by 20.63% at the end of QE Dec-25. 5. Wireline Tele-density increased from 3.29% at the end of Sep-25 to 3.33% at the end of Dec-25 with quarterly rate of growth 1.23%. 6. Monthly Average Revenue per User (ARPU) for wireless service increased by 1.87%, from Rs.190.99 in QE Sep-25 to Rs.194.57 in QE Dec-25. On Y-O-Y basis, monthly ARPU for wireless service increased by 7.03% in this quarter. 7. The ARPU per month for the pre-paid segment is Rs.194.12 and the ARPU per month for the post- paid segment is Rs.199.05 for Q.E. Dec-25. 8. On an all-India average, the overall MOU per month increased by 0.72% from 1005 in Q.E. Sep-25 to 1012 in Q.E. Dec-25. 9. Prepaid MOU per subscriber is 1064 and Postpaid MOU per subscriber per month is 501 in QE Dec-25. 10. Gross Revenue (GR), Applicable Gross Revenue (ApGR) and Adjusted Gross Revenue (AGR) of Telecom Service Sector for the Q.E. Dec-25 has been Rs.1,02,475 Crore, Rs.96,456 crore and Rs.84,270 Crore respectively. GR increased by 2.65%, ApGR by 2.28% and AGR increased by 2.33% in Q.E. Dec-25, as compared to previous quarter. 11. The Y-O-Y rate of growth in GR, ApGR and AGR in Q.E. Dec-25 over the same quarter in last year have been 6.31%, 4.46% and 8.13% respectively. 12. Pass Through Charges decreased from Rs.11,426 Crore in QE Sep-25 to Rs.11,296 Crore in QE Dec-25 with quarterly rate of decline of 1.13%. The Y-O-Y rate of decline 21.61% has been recorded in pass-through charges for QE Dec-25. 13. The License Fee increased from Rs.6,588 Crore for the QE Sep-25 to Rs.6,733 Crore for the QE Dec-25. The quarterly and the Y-O-Y rates of growth in license fees are 2.20% and 8% respectively in this quarter. Service-wise composition of Adjusted Gross Revenue14. Access services contributed 84.54% of the total Adjusted Gross Revenue of telecom services. In Access services, Gross Revenue (GR), Applicable Gross Revenue (ApGR), Adjusted Gross Revenue (AGR), License Fee, Spectrum Usage Charges (SUC) and Pass Through Charges increased by 1.37%, 1.89%, 2.91%, 2.91%, 2.46% and -6.37% respectively in QE Dec-25. 15. The number of total telephone subscribers in India increased from 1,228.94 million at the end of Sep-25 to 1,306.14 million at the end of Dec-25, registering a rate of growth 6.28% over the previous quarter. This reflects Year-On-Year (Y-O-Y) rate of growth 9.77% over the same quarter of the last year. The overall Tele-density in India increased from 86.65% in QE Sep-25 to 91.74% in QE Dec-25. Trends in Telephone subscribers and Tele-density in India 16. Telephone subscribers in Urban areas increased from 689.11 million at the end of Sep-25 to 762.44 million at the end of Dec-25 and Urban Tele-density also increased from 134.76% to 148.92% during the same period. 17. Rural telephone 539.83 million at the end of Sep-25 to 543.70 million at the end of Dec-25 and Rural Tele-density also increased from 59.52% to 59.63% during the same period. 18. Out of the total subscription, the share of Rural subscription decreased from 43.93% at the end of Sep-25 to 41.63% at the end of Dec-25.Composition of Telephone Subscribers 19. With a net addition of 76.45 million subscribers during the quarter, the total wireless (mobile + FWA) subscriber base increased from 1182.32 million at the end of Sep-25 to 1258.77 million at the end of Dec-25, registering a rate of growth 6.47% over the previous quarter. On Y-O-Y basis, wireless subscriptions increased at the rate of 9.40% during the year. 20. Wireless (mobile + FWA) Tele-density increased from 83.36% at the end of Sep-25 to 88.41% at the end of Dec-25 with quarterly rate of growth 6.05%. 21. With a net addition of 73.76 million subscribers during the quarter, the wireless (mobile) subscriber base increased from 1170.44 million at the end of Sep-25 to 1244.20 million at the end of Dec-25, registering a rate of growth 6.30% over the previous quarter. On Y-O-Y basis, wireless subscriptions also increased at the rate of 8.13% during the year. 22. Wireless (mobile) Tele-density increased from 82.53% at the end of Sep-25 to 87.38% at the end of Dec-25 with quarterly rate of growth of 5.89%. 23. During this quarter, the following parameters in terms of QoS benchmarks have been fully complied with by wireline service providers in all the LSAs: - S. Parameter Benchmark No. 1 Provision of a service within 7 working days of payment of demand note by ≥ 98% the customer 2 Fault incidences (No. of faults per 100 subscribers) ≤ 5 3 Point of Interconnection (POI) Congestion (90th percentile value) ≤ 0.5% 4 Billing and charging complaints ≤ 0.1% 5 Resolution of billing/ charging complaints within four weeks 100%6 Application of adjustment to customer’s account within one week from the 100% date of resolution of billing and charging complaints or rectification of faults or rectification of significant network outage, as applicable 7 Accessibility of call centre/customer care ≥ 95% 8 Percentage of calls answered by the operators (voice to voice) within 90 ≥ 95% seconds 9 Termination/ closure of service within seven working days of receipt of 100% customer’s request 24. During this quarter, list of QoS parameters which are fully complied with by all the Access Service (Wireless) providers in all the LSAs: - S. No. Parameter Benchmark 1 Availability of service wise geospatial coverage map on service ≥ 99% provider’s website for percentage of working cells 2 Cumulative downtime (Cells not available for service) ≤ 1.5 % 3 Worst Affected Cells due to downtime ≤ 1.5 % 4 Percentage of significant network outage (services not available in a 100% district for more than 4 hours) reported to the Authority within 24 hrs of start of the outage 5 Call Set-up Success Rate: Intra- Service provider (within service ≥ 98% provider’s network) 6 Call Set-up Success Rate: Inter- Service provider (incoming from ≥ 95% other service providers' network) 7 Point of Interconnection (POI) Congestion (90th percentile value) ≤ 0.5% 8 DCR Spatial Distribution Measure for Circuit Switched (2G/3G) ≤ 2% network [CS_QSD (88, 88)] 9 DCR Spatial Distribution Measure for Packet Switched (4G/5G and ≤ 2% beyond) network [PS_QSD (93, 93)]10 Downlink Packet Drop Rate for Packet Switched Network (4G/5G ≤ 2% and beyond) [DLPDR_QSD (88, 88)] 11 Uplink Packet Drop Rate for Packet Switched Network (4G/5G and ≤ 2% beyond) [ULPDR_QSD (88, 88)] 12 Latency (in 4G and 5G network) ≤ 75 msec 13 Packet Drop Rate (in 4G and 5G network) ≤ 3% 14 Percentile value of measured test samples for which download and 80th percentile upload speed is ≥ offered typical download and upload speed in tariff offerings 15 Billing and charging complaints ≤ 0.1% 16 Resolution of billing/ charging complaints within four weeks 100% 17 Application of adjustment to customer’s account within one week 100% from the date of resolution of billing and charging complaints or rectification of faults or rectification of significant network outage, as applicable 18 Termination/ closure of service within seven working days of receipt 100% of customer’s request 19 Refund of deposits within 45 days of closure of service or non- 100% provisioning of service 25. List of QoS parameters which are fully complied with by all the Broadband (Wireline) Service providers in all the service areas: - S. No. Parameter Benchmark 1. Latency ≤ 50 msec 2. Packet Drop Rate ≤ 1% 3. Percentile value of measured test samples for which download and 90th percentile upload speed is ≥ offered typical download and upload speed in tariff offerings4. Maximum Bandwidth utilization of any Customer serving node to ≤ 80% ISP Gateway Node [Intra-network] or Internet Exchange Point Link(s) 5. Jitter ≤ 40ms 6. Resolution of billing/ charging complaints within four weeks 100% 7. Accessibility of call centre/ customer care ≥ 95% 26. A total of 920 private satellite TV channels have been permitted by the Ministry of Information and Broadcasting (MIB) for uplinking only/downlinking only/both uplinking & downlinking. 27. As per the reporting done by broadcasters in pursuance of the Tariff Order dated 3rd March 2017, as amended, out of 911 permitted satellite TV channels which are available for downlinking in India, there are 335 satellite pay TV channels as on 31st December, 2025. Out of 335 pay channels, 232 are SD satellite pay TV channels and 103 are HD satellite pay TV channels. Apart from these pay channels reported to TRAI, remaining 576 channels, permitted by MIB, are considered as Free-to- Air (FTA) channels. 28. During QE December 2025, there were 4 pay DTH service providers in the country. As per the data reported by these DTH operators, pay DTH has attained a total active subscriber base of around 50.99 million as on 31st December 2025. This is in addition to the subscribers of the DD Free Dish (free DTH services of Prasar Bharati). The total active subscriber base of pay DTH services has declined from 52.78 million in the quarter ending September 2025 to 50.99 million in the quarter ending December 2025. 29. Apart from the radio channels operated by All India Radio, the public broadcaster, as per the data reported by FM Radio operators to TRAI, as on 30th September 2025, there were 387 operational private FM Radio channels in 113 cities operated by 31 private FM Radio operators. During the quarter ended 31st December 2025, M/s South Asia FM surrendered the permission for its FM radio station in Mumbai, Maharashtra. Further, M/s Next Radio Limited surrendered the permission for its FM radio station in Chennai, Tamil Nadu. Now, 08 channels are operational in the city of Mumbai & 06 channels are operational in the city of Chennai. Therefore, as on 31st December 2025, there are 385 operational private FM radio channels across 113 cities, operated by 31 private FM radio operators. 30. The advertisement revenue reported by FM Radio operators during the quarter ending 31st December 2025 in respect of 385 private FM Radio channels is Rs 419.29 crore as against Rs 399.96 crore in respect of 387 private FM Radio channels for the previous quarter i.e. 30th September 2025. 31. As on 31st December, 2025, 557 Community Radio stations are operational SNAPSHOT (Data as on Q.E. 31st December 2025)Telecom Subscribers (Wireless+Wireline) Total Subscribers 1,306.14 million % change over the previous quarter 6.28%* Urban Subscribers 762.44 million Rural Subscribers 543.70 million Market share of Private Operators 92.17% Market share of PSU Operators 7.83% Tele-density 91.74% Urban Tele-density 148.92% Rural Tele-density 59.63% Wireless (Mobile+FWA) Subscribers Wireless (Mobile) Subscribers 1,244.20 million Wireless (5G FWA+UBR FWA) Subscribers 14.57 million Total Wireless Subscribers 1,258.77 million % change over the previous quarter 6.47%* Urban Subscribers 720.15 million Rural Subscribers 538.62 million Market share of Private Operators 92.61% Market share of PSU Operators 7.39% Tele-density 88.41% Urban Tele-density 140.66% Rural Tele-density 59.07%Total Wireless Data Usage during the quarter 73,324 PB Number of Public Mobile Radio Trunk Services (PMRTS) 65,515 Number of Very Small Aperture Terminals (VSAT) 2,09,683 Wireline Subscribers Total Wireline Subscribers 47.37 million % change over the previous quarter 1.62% Urban Subscribers 42.29 million Rural Subscribers 5.08 million Market share of PSU Operators 19.70% Market share of Private Operators 80.30% Tele-density 3.33% Rural Tele-density 0.56% Urban Tele-density 8.26% No. of Public Call Office (PCO) 4,937 Telecom Financial Data Gross Revenue (GR) during the quarter Rs. 1,02,475 crore % change in GR over the previous quarter 2.65% Applicable Gross Revenue (ApGR) during quarter Rs. 96,456 crore % change in ApGR over the previous quarter 2.28% Adjusted Gross Revenue (AGR) during the quarter Rs. 84,270 crore % change in AGR over the previous quarter 2.33% Share of Public sector undertakings in Access AGR 2.87%Internet/Broadband Subscribers Total Internet Subscribers 1028.61 million % change over previous quarter 1.06% Narrowband subscribers 21.25 million Broadband subscribers 1007.35 million Fixed (Wired) Access Internet Subscribers 45.32 million Wireless (Fixed+Mobile) Access Internet Subscribers 983.29 million Urban Internet Subscribers 594.33 million Rural Internet Subscribers 434.27 million Total Internet Subscribers per 100 population 72.24% Urban Internet Subscribers per 100 population 116.09% Rural Internet Subscribers per 100 population 47.63% Total Outgoing Minutes of Usage for Internet Telephony 68.08 million No. of Public Wi-Fi Hotspots 55,483 Aggregate Data Consumed (TB) for Wi-Fi Hotspots 11,805 TB Broadcasting & Cable Services Number of private satellite TV channels permitted by the Ministry of I&B for 920 uplinking only/downlinking only/both uplinking and downlinking Number of Pay TV Channels as reported by broadcasters 335 Number of private FM Radio Channels (excluding All India Radio) 385 Number of total active subscribers with pay DTH operators 50.99 million Number of Operational Community Radio Stations 557 Number of pay DTH Operators 4Revenue & Usage Parameters **Monthly ARPU of Wireless Service Rs.194.57 Minutes of Usage (MOU) per subscriber per month - Wireless Service 1012 Wireless Data Usage Average Wireless Data Usage per wireless data subscriber per month 25.70 GB Average revenue realization per GB for wireless data usage during the quarter Rs.7.87 Note: *Till the month of November 2025, M/S Bharti Airtel Limited was not including their M2M cellular subscriber base in their wireless (Mobile) subscriber base while the remaining operators were including their M2M cellular subscriber base in their wireless (Mobile) subscriber base. From this month of December 2025, M/S Bharti Airtel Limited has started including their M2M cellular subscriber base in their wireless (mobile) subscriber base. As a result, there has been a significant increase in the Total and wireless (mobile) subscriber base in the month of December 2025. ***** MI/ARJ (Release ID: 2235044) Visitor Counter : 227 Read this release in: ही , Marathi

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