**Executive Summary**
The document presents the Insurance Regulatory and Development Authority of India (IRDAI) Guidelines, 2019, for Insurance Intermediary Offices (IIIO) operating in International Financial Service Centres (IFSC). Issued on January 16, 2019, these guidelines outline the requirements for authorization, operation, renewal, and voluntary surrender of IIIOs. The guidelines aim to grant permission to intermediaries registered by the Authority to operate in IFSC, as per the objectives of the IFSC.
**Key Points / Main Content**
* **Objective & Applicability:**
* The guidelines aim to grant permission to registered "Intermediaries or Insurance Intermediaries" to operate in IFSC.
* These guidelines are applicable to applicants wishing to operate as IIIOs.
* No person or entity shall commence insurance intermediary services in IFSC without prior permission from the Authority.
* **Eligibility & Application:**
* Applicants must hold a valid certificate of registration issued by the Authority.
* Applicants may apply for authorization in a category they are registered for (Insurance Broker, Corporate Agent, Surveyor and Loss Assessor, Third Party Administrator – Health Services).
* The application for authorization must include: copy of certificate of registration, provisional letter of allotment of space from IFSC-SEZ Authorities, and certified copy of board resolution to set up IIIO in IFSC.
* **Authorization & Operations:**
* The Authority considers factors such as the applicant's track record, infrastructure, and business plan.
* The Authority may authorize the applicant to act as an IIIO if they are eligible, meet obligations under the Act, have sound financial conditions, and serve the interests of the insurance sector.
* Authorizations are valid until the expiry of the certificate of registration issued by the Authority.
* IIIOs must commence operations within three months of authorization, with a possible extension of up to six months granted by the Chairperson of the Authority.
* IIIOs shall be branch offices of applicants and can undertake insurance intermediary business emanating outside the country.
* **Renewal & Surrender:**
* Renewal of authorization is part of the renewal application for the certificate of registration.
* Voluntary surrender of authorization requires an application to the Authority, which may be considered on merit. Insurers and reinsurers must be informed of the surrender.
* **Compliance & Powers of Authority:**
* IIIOs must comply with the operational guidelines, including maintaining separate financial returns and reporting.
* The Authority has the right to call, inspect, or investigate any document from the IIIO.
* The Authority may withdraw authorization if the IIIO’s operations are not in the interests of the insurance sector.
* **Superseded Guidelines:**
* These Guidelines supersede IRDAI (International Financial Service Centre) Guidelines, 2015.
**Impact Analysis**
**Stakeholder: Insurance Intermediaries**
**Impact:**
* Must comply with new guidelines to operate in IFSC.
* Have the opportunity to expand operations in IFSC under these guidelines.
* Subject to stricter scrutiny and reporting requirements.
**Action Required:**
* Apply for authorization as an IIIO according to the new guidelines.
* Comply with all operational and reporting requirements.
**Stakeholder: IRDAI**
**Impact:**
* Enforce the new guidelines for IIIOs in IFSC.
* Increased oversight and regulatory responsibilities.
* Powers to inspect, investigate, and withdraw authorization from IIIOs.
**Action Required:**
* Process authorization applications.
* Monitor IIIO operations.
* Issue clarifications and take action as necessary.
**Stakeholder: Policyholders/Insured**
**Impact:**
* Indirectly impacted.
* Ensures that insurance intermediaries adhere to financial best practices.
* Increased protections regarding ethical conduct and services of insurance intermediaries.
**Action Required:**
* No direct actions required.
Key Entities Referenced
Insurance Regulatory and Development Authority of India (IRDAI): The primary regulatory body that issues and oversees these guidelines.
Insurance Regulatory and Development Authority of India (International Financial Service Centre Insurance Intermediary Offices) Guidelines, 2019: The main subject of the document. These guidelines pertain to insurance intermediaries operating in International Financial Service Centres (IFSCs).
International Financial Service Centre (IFSC): A special economic zone that's the focus of these guidelines.
Insurance Act, 1938: Referenced legislation providing definitions relevant to the Guidelines
Special Economic Zones Act, 2005: Referenced legislation governing the zones in which these insurance intermediaries operate.
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Guidelines
lnsurance Regulatory and Development Authority of lndia (lnternational
Financial Service Centre lnsurance lntermediary Offices) Guidelines, 2019
I
Guidelines Reference No. IRDA/RI/GDUMISC/01 2/01 /201 9, dated 1 6-01 -201
I
Page 1 of
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ICHAPTER -
I
1.
Objective:
The aim of these Guidelines is to grant permission to "lntermediaries or lnsurance
lntermediaries" registered by the Authority to undertake operations in
lnternational Financial Service centre (IFSC) as per the objectives of the IFSC.
2.
Legal and Other Provisions:
ln exercise of the powers conferred by section 18 (2) of special Economic Zones
Act, 2005 read with Section "14 of IRDA Act, 1999, the Authority hereby makes
the following Guidelines;
3.
Short Title and Commencement:
i.
These Guidelines may be called the lnsurance Regulatory and
Development Authority of lndia (lnternational Financial Service Centre
lnsurance lntermediaries Offices) Guidelines, 2019.
ii.
These Guidelines shall come into force from the date of issuance.
4.
Definitions:
ln these Guidelines, unless the context otherwise requires -
a. 'Act' means the lnsurance Act, 1938;
b. 'Applicant' means an intermediary or insurance intermediary registered with
the Authority under Section 42D of the Act;
c. 'Authority' means the lnsurance Regulatory and Development Authority of
lndia established under Section 3(1) of the lnsurance Regulatory and
Development Authority Act 1999 (41 of 1999);
d. "Authorization" means permission granted by the Authority to the applicant to
act as an lllO;
e. 'Domestic Tariff Area (DTA)' means the area as defined under Section 2(i) of
the Special Economic Zones Act, 2005;
f.
'lnternational Financial Service Centre' or 'IFSC' means an lnternational
Financial Services Centre which has been approved by the Central
Government under Section 18(1) of the Special Economic Zones Act, 2005;
g. 'lnternational Financial Service Centre lnsurance lntermediary Office, or ,lllO,
means a branch office of applicant in IFSC as authorized by the Authority;
h. 'lntermediary or lnsurance lntermediary' means a person as defined in section
2 (l) of the IRDA Act, 1999 and granted certificate of registration by the
Authority;
i.
'Special Economic Zone' or 'SEZ' means a special economic zone as defined
under Section 2 (za) of the Special Economic Zone Act, 2005;
.1 All Words and expressions used herein but not defined in these Guidelines
but defined in the lnsurance Act, 1938 (4 of 1938) or lnsurance Regulatory
and Development Authority Act, 1999 (41 of 1999) or The Special Economic
Zones Act, 2OOS (28 of 2005) shall have the meanings respectively assigned
to them in those Acts, Rules, Regulations issued under those Acts, as the
case may be.
Page 2 of 8CHAPTER II
AUTHORTZATTON OF tFSC TNSURANCE TNTERMEDTARY OFFTCE (iltO)
E Applicability:
a) These guidelines are applicable for the applicants who wish to undertake
operations as IFSC lnsurance lntermediary Office (lllO) and to lllOs;
b) No person or entity shall commence or undertake or render services as an
insurance intermediary from an IFSC without obtaining prior permission from
the Authority, to act as an lllO.
c) The applicant may apply for any one of the following categories of
intermediary;
i)
lnsurance Broker;
ii)
Corporate Agent;
iii) Surveyor and Loss Assessor;
iv) Third Party Administrator - Health Services;
v) Any other category of intermediary recognized by the Authority from time
to time.
Provided that, the applicant may seek authorization to act as an lllO for such
category of above mentioned intermediaries for which it has been registered with
the Authority.
6 Eligibility norms - The Authority may consider requests from those applicants
to set-up lllO that meet the following criteria:
i)
The applicants are eligible to set-up an lllO provided, they hold a valid
certificate of registration issued by the Authority and the same has not been
suspended or canceled.
ii) The applicant shall be eligible to apply for authorization in the category for
which it has been granted certificate of registration by the Authority.
iii) Any other requirement that may be stipulated by the Authority from time to
time.
7 The Authority may take a decision on the number of intermediaries that may be
permitted to set-up offices in IFSC in a year depending on the orderly growth of
the insurance and reinsurance market, national interest, or other related aspects.
CHAPTER - III
B Application for grant of authorization to undertake operations as lllO:
a) Every application for grant of authorization of the insurance intermediary shall
be accompanied with;
i)
Copy of certificate of regishation issued by the Authority;
ii) A provisional letter of allotment (PLoA) of space to operate from IFSC,
issued by IFSC - SEZ Authorities;
iii) Certified copy of approval from the board of directors or its equivalent of
the applicant through a resolution to set up such lllO in IFSC;
W- Page 3 of 8
1_iv) Any other requirement that may be stipulated by the Authority from time to
time.
b) Furnishing of further information and clarification, etc. - The Authority
may require the applicant, to furnish further information or clarification
regarding the matters relevant to consider the grant of authorization.
I
Consideration of application for authorization as lllO:-
a) The Authority shall take into account all matters relating to carrying on the
insurance intermediary business by the applicant while considering its request
to act as lllO.
b) ln particular, and without prejudice to the generality of the foregoing, the
Authority shall consider the following matters, namely: -
i)
the general track record of conduct and performance of applicant in the
respective field they are engaged in;
ii) the record of conduct and performance of the directors and persons in
management of the applicant;
iii) the planned infrastructure of the lllO, to effectively act as an insurance
intermediary;
iv) the proposed business plan for next three (3) years; and
v)
other relevant matters for carrying out the provisions of the Act.
c) The Authority on being satisfled with the information submitted and on
verification that-
i)
the Form IRDAI/ lllO/ Rl is complete in all respects and is accompanied
by all documents required therein;
ii)
the lllO of the applicant is capable of carrying on all functions in respect of
the insurance intermediary business;
may accept the application for operating as an lllO.
10. Procedure for issuance of authorization as an lllO - The Authority, on being
satisfied that;
a) the applicant is eligible, and in its opinion, is likely to meet effectively its
obligations as an insurance intermediary specified under the Act and
respective regulations thereunder;
b) the financial condition and the general character of management of the
applicant are sound;
c) the interests of the insurance sector will be served if the authorization is
granted to the applicant in respect of the category of intermediary business
specified in the application;
may authorise the applicant to act as an lllO for the category for which the
application is made.
11. Validity of authorization as an lllO: The authorization granted by the Authority
for the first time shall be valid till the expiry of the certificate of registration issued
by the Authority and thereafter for a period co-terminus with the expiry of the
original certificate of registration.
/V
Page 4 of 812. Conditions of authorization to lllO - The authorization granted shall be subject
to all the conditions which the applicant is subject to and those referred to under
the SEZ Act,2005 and the Rules, Regulations, Circulars, Guidelines and any
other instructions issued there under from time to time.
13. Rejection of authorization application;
a) Where the requirements under these guideline nos. 8 and I are not complied
with, the Authority may, after giving the applicant a reasonable opportunity of
being heard, reject the application.
b) The order for rejecting the application under guideline 13 (a) shall be
communicated by the Authority within thirty days of such rejection to the
applicant in writing, stating therein the ground on which the application has
been rejected.
14. Time Limit:
a) An applicant authorized under these guidelines shall commence insurance
intermediation business within three months of the date of authorization.
Provided, however, that if the lllO is not able to commence the insurance
intermediation business within the specified period of three months, it can
before the time limit expires, seek an extension, by a proper written
application, to the Chairperson of the Authority.
b) The Chairperson of the Authority on receipt of the request will examine it and
communicate its decision in writing either rejecting the request or granting it.
Provided, no extension of time shall be granted by the Chairperson of the
Authority beyond six months from the date of grant of authorization.
CHAPTER - IV
Renewal & Voluntarv Surrender of authorization
15. Renewal of authorization;
a) The renewal of authorization shall be part of the renewal application of the
insurance intermediary for certificate of registration. No separate application
shall be submitted.
b) The renewal of authorization shall be co-terminus with the period of certificate
of registration of the insurance intermediary.
16. Voluntary Surrender of authorization;
a) An applicant may make an application to the Authority for surrender of its
authorization to act as an lllO. The Authority may consider such application
on merit. No lllO shall be closed without the prior approval of the Authority;
b) Upon acceptance of the application for surrender made by the applicant, the
Authority may pass an order.
Provided that, the intermediary whose application for surrender of authorization
is accepted by the Authority, shall forthwith inform the concerned insurers and or
reinsurers as the case may be for taking alternative steps such as appointment
Page 5 of 8
/of another intermediary or undertaking for the servicing of the affected policies as
mqy be.necessary, immediatery, to continue to cater to the insured or
policyholders serviced by such intermediary.
CHAPTER - V
OPERATIONS OF IIIO'S
17. Operational guidelines pertaining to lllO:
The lllo authorized by the Authority to undertake insurance intermedia-r y
'
business shall ensure compliance to the following minimum requirements:--
a) Scope of Ope tons
i)
An lllO shall be a branch office of the applicant;
ii) lllos are authorized to undertake insurance intermediary business to the
extent permitted under the SEZ Act and Rules framed thereunder;
iii) lllos can undertake insurance intermediary business emanatint outside
the country;
iv) No lllo sharr undertake insurance intermediary business, which
is
otheruvise not permitted to the applicant by the Autirority
b) Capital: The lllO is not required to bring in additional capital.
c) Appointmqnt of ln-charqe of lllo: The applicant shall inform the Authority
within 10 Oly: 9n the appointment, reappointment and removal of tfre persoi
in-charge of lllO.
d) Accountinq - The lllo shail maintain separate financial returns incruding
statement of accounts.
e)
Duties, Fungtions and o_bliqations - The applicant shall be responsible forthe
discharge of the duties, functions and obrigations by the ilro ai p' er appticaoie
'
extant regulations, circular guidelines notifled by the Authority. '
0 Reoortinq utrements of the lllO bv the aoolicant to e Authoritv- The
applicant shall submit half-yearly regular returns on the following aspects as
may be stipulated by the Authority from time to time -
i.
Financial reporting
ii.
Business Reporting
iii.
Others
s) ore n xchan R ui ents - All applicants shall comply with extant
Foreign Exchange Management (IFSC) Regulations, 2015 or any other
corresponding circular guidelines issued by RBl, from time to time, in the
matter of currency transactions in IFSC and any other laws as applicable to
SEZs.
h) Fu her p rs of th Authoritv
i) The Authority shall have the right to call, inspect or investigate any
document, record or communication from the lllO.
Page 6 of 8ii)
Notwithstanding the above, where the Authority is of the opinion that, the
operations of lllO are not in the interests of the insurance sector, the
Authority reserves the right to take appropriate steps including withdrawal
of authorization after giving adequate opportunity to the applicant of being
heard.
18. Applicability of extant regulatory framework - Save as provlded for in these
guidelines the extant provisions applicable to the respective insurance
intermediaries which include but not limited to code of conduct, suspension or
cancellation, compliance requirements shall apply mutatis mutandis to lllOs.
19. Power of the Authority to issue clarifications: ln order to remove any
difficulties in respect of the application or interpretation of any of the provisions
of these Guidelines, the Chairperson of the Authority may issue appropriate
clarifications from time to time.
20.
Repeal and Savings:
a. From the date of issuance of these guidelines, the following guidelines shall
be superseded:
i.
IRDAI (lnternational Financial Service Centre) Guidelines, 2015 issued
vide Ref. No. IRDA/NL/GDL/MlSCi065i0412015 daled 06-04-2015 along
with all forms and circulars issued there under.
ii.
Circular No. RDA/NLiClRiMlSC/O'l 9/0 1/201 6 dated 28-01 -2016
I
iii. The lllOs which have been issued permission by the Authority as per
provisions of guidelines with Ref. No. IRDA/NL/GDL/MISC/065/04/2015
dated 06-04-2015 and Circular No. IRDtuNL/ClR/MISC/O1910112016
dated 28-01-2016 continue to be valid as on the date of issuance of these
guidelines shall be deemed to be holding valid authorization as if they have
been issued under these guidelines.
b. Applications for grant of permission as an lllO, which are filed as per
provisions of guidelines with Ref. No. IRDtuNL/GDL/MISC/06510412015
dated 06-04-2015 and Circular No. IRDtuNUC|R/MISC/O19/01/2016 dated
28-01-2016 and under process with the Authority as on the date of issuance
of these guidelines, shall be processed for grant of authorization under these
guidelines.
c. Where any inspection has been conducted or proceedings have been initiated
by the Authority as per guidelines with Ref.
No.
IRDA/NL/GDLiMISC/065/04/20'15 dated 06-04-2015 and Circular No.
IRDA/NL/ClR/MISC/O19/01/2016 dated 28-01-2016; they shall continue to be
governed by above mentioned guidelines only till their final disposal.
SUJAY BANARJI
MEMBER (DISTRIBUTION)
Date: 16-01-2019
Page 7 of 8FORM IRDAI/ IIIO/ R1
(under Guideline 9(c)
IAUTHORTZATTON APPLTCATTON FOR iltOI
.
1 Name of the applicant:
2. Address:
3. Date of incorporation as an intermediary: [DD/MM|YYYY]
4. Registration No. (issued by the Authority):
5. Category of lnsurance lntermediary:
6. Name, Address and contact details of the person responsible for the affairs of the
proposed lllO.
7. Additional lnformation:
S, NO Points Response
Planned lnfrastructulre for proposed lllO
1
a)
2 Officelnfrastructure
b)
Staff Strength
c)
Details of lT lnfrastructure
3 Proposed revenue from operations of proposed lllO for 3 years
4 Proposed expenditure of operations of proposed lllO for 3 years
5 Profit Before Tax of the applicant for the previous 3 years
6 Details of Regulatory / Governmental Action by way of specific
directions, penalties, wqrnings, etc to the applicant in the last 3 years
.
5. DECLARATION THIS DECLARATION IS TO BE SIGNED BY TWO OF THE
DIRECTORS, TWO OF THE PARTNERS AS THE CASE MAY BE.
1) We have gone through the IRDAI (lllO) Guidelines, 2019 and are satisfied that:
a.
We are eligible to apply for the authorization to act as lllO.
b.
We state that we have truthfully and fully answered the questions above and provided
all the information which might reasonably be considered relevant forthe purposes of
authorization.
c.
We declare that the information supplied in the application form is complete and
correct.
For and on behalf of
(Signature & Name) (Signature & Name)
Director / Partner Director / Partner
Place: Place:
Date: Date:
Documents attached:
a)
Copy of certificate of registration issued by the Authority;
b) A provisional letter of allotment (PLoA) of space to operate from IFSC, issued by
IFSC - SEZ Authorities.
c)
Certified copy of approval from the board of directors or its equivalent of the
applicant through a resolution to set up such lllO.
Page 8 of 8