The Directorate General of Shipping, Mumbai, announces the migration of the MTO Application System to a new and enhanced platform to improve service delivery, processing efficiency, and user experience. As a result, the MTO Application Portal will be unavailable from 00:01 a.m. on November 11, 2025, until 23:59 p.m. on November 13, 2025, during which time application submission, document upload, and payment processing will not be possible. All users are advised to complete pending applications and payments before or after these dates. The contact information for the Directorate General of Shipping is as follows: 9th Floor, BETA Building, I-Think Techno Campus, Kanjur Village Road, Kanjurmarg (E), Mumbai-400042. Phone: +91-22-2575 2040/1/2/3, Fax: +91-22-2575 2029/35, Email: dgship-dgs@nic.in, Website: www.dgshipping.gov.in. File No. is 19-18011/15/2024-MTO - DGS (C. No. 27825), DGS Circular No. 5oof 2025, and date is 06.11.2025.
Key Entities Referenced
MTO Application Portal: Online system for services related to Ministry of Ports, Shipping and Waterways which is undergoing system migration.
Directorate General of Shipping, Mumbai: The issuing authority of the circular, responsible for maritime affairs.
Ministry of Ports, Shipping and Waterways: The ministry under which the Directorate General of Shipping operates.
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DIRECTORATE GENERAL OF SHIPPING, MUMBAI
File No. 19-1801 1/Ls/2024-MTO , DGS (C. No.2782s]l
Date: 06.11 2025
DGS Circu lar No ,oof 2025
Subiect: Notification ofSystem lvlisration and Temporarv Service Downtime - MTO Application
Porta l- r
Dear Sir/Madam,
This is to inform al stakehorders and users of.the MTo Apprication system that the existing portar
is
being transitioned to a new and enhanced system to improve service delivery, processing efficiency,
and user experience.
ln view of this system migration activity, the lVlTo Applicatibn portal will remain unavailable starting
from 00:01 a m on 11 November 2025 untir 23:59 p.m. on 13 November 2025. During this period,
access to apprication submission, document uproad, and payment processing wiI not be possibre.
All users are therefore requested to comprete any pendrng apprications and payments a,,na. pr,o,.
to or after the above-mentioned dates to avoid inconvenience or deray in processing.
We sincerely regret any rnconventence caused and appreciate your cooperation during this
tra nsition.
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D Udhir S a ade)
Dy. Director General of Shrp p rng (Mro)
To,
1.
All Concerned Sta keholders,
Copy To,
1,
DG (S) Secretariate, DGS, Gol, Mumbai.
2.
Office of Addl. DGS, Got, Mumbai.
3
DDG (rr & E governance) with a request to uproad the same on the website. rt is further
requested to flash the ticker to this effect on the website.
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gth Floor, BEIA Building, l-Think Tectno CamPus, Kanjur Village Road, Kanjurmarg (E), Mumbai400M2
drdrret No.: +91-22-2SZS ZOqOntZ3 frft/F".-: +91-22-2575 2029/35 {+( /Email: dgshipdgs@nic.ln a{(f{e/website: www.dgshlPping'gov'ir