**Summary of Pension Adalat for Grievance Resolution**
The Ministry of Communications, through the Office of Principal Controller of Communication Accounts (Pr. CCA), Delhi, has announced a Pension Adalat to be held on **August 6, 2026**. The event aims to provide a direct platform for the resolution of pending grievances related to pension settlement and disbursement.
**Eligibility and Scope**
The Adalat is open to pensioners of the Department of Telecommunications (DoT), BSNL, and MTNL units of the Delhi circle whose pension cases are maintained by the O/o Pr. CCA, Delhi, and who reside within the Delhi NCR. The scope of grievances includes, but is not limited to:
* Issuance of Pension Payment Orders (PPO)
* Maintenance of service books
* Disbursement of pension
**Event Details**
* **Date:** August 6, 2026
* **Venue:** Conference Hall, Sanchar Lekha Bhawan, Office of Pr. CCA, Delhi, Prasad Nagar, New Delhi - 110005.
**Registration Process**
Pensioners must register their grievances on or before **July 20, 2026**. Only registered grievances will be entertained during the Adalat. Registration can be completed through the following channels:
* **Email:** cca.dl-dot[at]nic[dot]in
* **Toll-Free Helpline:** 1800118119
* **Postal Address:** Sanchar Lekha Bhawan, Prasad Nagar, New Delhi - 110005.
**Required Information for Registration**
Applicants are required to provide the following details:
1. Name of pensioner/family pensioner
2. PPO Number
3. Name of the unit last served
4. Retirement date or date of death
5. Detailed description of the grievance
6. Contact number
**Important Restrictions**
The Pension Adalat will not entertain any matters currently related to court cases. The primary objective is the efficient and timely resolution of administrative pension services.
Key Entities Referenced
Pension Adalat: A grievance resolution initiative for pensioners to address issues related to pension settlement, disbursement, and maintenance of service books.
Office of Principal Controller of Communication Accounts, Delhi: The organizing authority responsible for managing pension cases and hosting the grievance resolution session.
Department of Telecommunications: The primary government department whose retired employees' grievances are addressed through this initiative.
BSNL and MTNL: Telecommunication units whose Delhi circle pensioners are eligible for participation in the Pension Adalat.
Delhi NCR: The central geographical region of applicability for the pensioners participating in the grievance resolution program.
Ministry of Communications
Office of Principal Controller of Communication
Accounts, Delhi, to hold Pension Adalat in
August for grievance resolution of Pensioners
प्रव तथ: 06 JUL 2026 4:38PM by PIB Delhi
Office of Principal Controller of Communication Accounts, Delhi will hold a Pension Adalat on 06th
August 2026 for resolution of grievances of the pensioners of the Department of Telecommunications,
BSNL and MTNL units of Delhi circle, whose pension case (Issue of PPO, maintenance of service
books, disbursement of pension, etc.) is being maintained by O/o Pr. CCA, Delhi, and are residing in
Delhi NCR. The Pension Adalat will be held at the Conference Hall, Sanchar Lekha Bhawan, Office
of Pr. CCA, Delhi, Prasad Nagar, New Delhi- 110005.
Pensioners can participate in this Pension Adalat regarding their grievances which are related to
pension settlement & disbursement and are pending as on date and get the same resolved directly from
O/o Pr. CCA, Delhi.
For settlement of grievances related to pension, pensioners may register on or before 20th July 2026
through following modes:
eMail: cca.dl-dot[at]nic[dot]in
Toll Free Helpline No. 1800118119
Postal Address: Sanchar Lekha Bhawan, Prasad Nagar, New Delhi -110005
Pensioners are requested to provide the following details while registering their grievances:
1. Name of pensioner/family pensioner
2. PPO No.
3. Name of the unit last served
4. Retirement date/ Date of death
5. Detailed grievance
6. Contact Number
O/o Pr. CCA, Delhi is dedicated to providing timely and efficient pension services.
Note: Matters related to court cases will not be entertained in the Pension Adalat and only
registered grievances will be entertained.
****
NJ/ARJ
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