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GOVERNMENT OF INDIA
MINISTRY OF EXTERNAL AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 1079
ANSWERED ON – 24/07/2026
ASSISTANCE TO INDIAN NATIONALS IN DISTRESS ABROAD
1079. SHRI SHASHANK MANI:
Will the Minister of EXTERNAL AFFAIRS be pleased to state:
(a) the number of Indian nationals assisted by Indian Missions and
Posts abroad after being stranded due to conflict, natural disasters,
labour disputes, medical emergencies or other unforeseen
circumstances, country-wise during the last three years;
(b) the number of requests received for repatriation and the number of
repatriations successfully facilitated during the said period;
(c) whether the Government has established any Standard Operating
Procedure for timely evacuation and repatriation of stranded Indian
nationals; and
(d) the measures being taken to strengthen emergency response and
consular assistance for Indians abroad?
1ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS
(SHRI KIRTI VARDHAN SINGH)
(a) & (b) The details of Indian nationals evacuated during conflicts in
last 3 years are attached at Annexure-I. The country-wise details of
Indian nationals repatriated and assisted during natural disasters,
labour disputes, medical emergencies and other unforeseen
circumstances in last 3 years are attached at Annexure-II. In addition
to aforementioned assistance, Government of India facilitated return
of Indian nationals from West Asian countries to India since the onset
of the Iran-US-Israel conflict by facilitating commercial flights,
including non-scheduled operations, transit visas, local transportation,
cross-border movements, etc.
(c) & (d) To ensure safety, security and well-being of the Indian
nationals abroad, Government utilizes a structured, multi-layered
mechanism, consisting of advisories to caution Indian nationals,
communication channels enabling Indian nationals to contact Indian
Missions/Posts, and evacuation operations, involving multiple
stakeholders, to safely evacuate stranded Indian nationals. During
2evacuation process, 24x7 Control Rooms are operated at headquarters
and abroad to provide information and assistance to the stranded
Indian nationals. Government also provides logistical support including
safe shelter, meals, local and cross-border movement and
transportation by arranging special vehicles and evacuation flights.
With a view to swiftly responding to crisis situations faced by overseas
Indian nationals, the Ministry’s ‘Rapid Response Cell (RRC)’
coordinates with all agencies, services, Armed forces, and Ministries
in order to ensure seamless inter-Ministerial coordination for
execution of evacuation operations. Ministry has also developed and is
undertaking final trials of a digital emergency response solution for
use during evacuation operations.
Besides emergency assistance during conflicts and crisis situations,
Government has established a robust framework to ensure the overall
well-being of Indian nationals abroad. Indian citizens can contact the
Embassy/Consulate through walk-in, email, multilingual 24x7
emergency helpline numbers, WhatsApp numbers, grievance redressal
portals like MADAD/CPGRAMS/eMigrate, and social media etc. Indian
Missions organize Consular Camps at different locations to provide
3consular services, and Open Houses, where Indian nationals seeking
assistance could walk-in without prior appointments.
Countries with sizable number of Indian migrant workers have
dedicated Labour Wings in Indian Missions. Pravasi Bharatiya
Sahayata Kendras have been set up in key locations such as New
Delhi, Dubai, Riyadh, Jeddah and Kuala Lumpur to provide guidance
and counselling to Indian workers.
Missions in Gulf countries have provisions for shelter homes to assist
Indian women in distress by providing boarding and lodging, medical
treatment and arranging for their repatriation.
The Government of India has established several bilateral mechanisms
and agreements with key destination countries, enabling
implementation of worker-protection provisions, resolution of
complaints, and legal assistance frameworks. Migration and Mobility
Partnership Agreements signed with countries enable issues
pertaining to students, professionals and researchers to be addressed.
****
4Annexure-I
Details of Government’s major evacuations/operations in last 3 years
Country & Name of the Number of evacuated Indian
Year
Operation nationals
Sudan
4,097
2023
(including 136 foreign nationals)
Operation Kaveri
Israel 1,343
2023 (including 14 OCI card holders
Operation Ajay and 20 foreign nationals)
Haiti
2024 17
Operation Indravati
Special Humanitarian
2024 Airlift of deceased Indian 45 (mortal remains)
nationals from Kuwait
2024-25 Syria 86
2022-25 Iraq 135
Iran 3597
2025 Operation Sindhu (excluding 14 OCI Card holders
and 14 foreign nationals)
Israel
2025 818
Operation Sindhu
Sri Lanka 2500
HADR Operation Sagar (424 Indians evacuated by
2025 Bandhu special IAF flights on gratis basis
+ 2076 Indians were facilitated to
return by commercial flights))
Repatriation of Indian
1741
2025-26 nationals forced to work
in cyber scam centres
5alongside Thailand-
Myanmar Border
Iran via Armenia
(Cross-border movement
of Indian nationals from
2026 2557
Iran via Armenia to return
by available flights during
recent West Asia crisis)
6Annexure-II
Details of Indian nationals assisted during natural disasters, labour
disputes, medical emergencies and other unforeseen circumstances
during last 3 years along with number of repatriated Indian nationals
Country No. of Indian nationals No. of Indian nationals
assisted by Indian repatriated by Indian
Missions/Posts Missions /Posts
Albania 16 14
Algeria 21 21
Angola 28 20
Armenia 182 0
Australia 03 03
Austria 07 0
Bahrain 1666 2258
Bangladesh 115 2
Belarus 03 03
Bhutan 01 0
Brazil 02 02
Cambodia 2489 707
Cameroon 75 75
Chad 20 08
Chile 02 02
Colombia 30 30
Cote D’Ivore 01 0
Croatia 05 05
Cuba 02 02
Czech Republic 03 02
Democratic 01 01
Republic of
Congo
Djibouti 02 02
Ecuador 01 0
Egypt 08 02
Eswatini 01 01
7Ethiopia 167 167
01 01
Finland
France 01 30
08 0
Gabon
Gambia 10 10
Georgia 460 0
Germany 103 0
02 02
Ghana
Greece 01 0
Guyana 73 37
Hungary, 02 01
Bosnia &
Herzegovina
Iceland 03 0
Indonesia 04 04
Iran 66 66
Iraq 246 0
Ireland 0 09
250 2127
Israel
(evacuation)
Italy 08 948
Jamaica 03 03
Japan 01 01
Jordan 256 329
Kazakhstan 28 188
Kuwait 10111 10111
Kyrgyzstan 0 93
Lao PDR 2318 2318
Latvia 01 0
Lebanon 93 93
14 02
Liberia
Libya 78 65
Malaysia 7657 7626
8Maldives 2776 2776
Malta 01 01
Mauritania 01 0
Mauritius 141 141
Mongolia 01 01
Montenegro 01 01
Morocco 13 01
Mozambique 49 46
Myanmar 0 2078
Nepal 388 0
Niger 01 0
Oman 10917 9958
Palestine 01 01
Papua New 02 02
Guinea
Peru 03 0
Philippines 43 22
Poland 05 05
Portugal 01 01
Qatar 4589 156
Republic of 09 0
Congo
0 72
Romania
Russia 62 08
Saudi Arabia 31,896 144
Senegal 04 04
Serbia 63 190
Seychelles 120 119
Singapore 01 01
Slovak Republic 45 02
South Sudan 13 01
Spain 701 12
Sri Lanka 3371 3371
Switzerland 0 5
Syria 93 93
Tajikistan 11 05
9Thailand 2034 2034
Togo 08 0
Trinidad & 03 03
Tobago
Tunisia 51 03
Turkiye 40 13
UAE 1755 577
Uganda and 35 17
Burundi
Ukraine 10 10
United Kingdom 0 5290
Uzbekistan 43 43
Vietnam 129 129
Yemen 153 03
Zimbabwe 02 03
*****
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