Parliament Question: Beneficiaries of Central Schemes in Warangal

GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF FINANCIAL SERVICES LOK SABHA UNSTARRED QUESTION NO. 1534 ANSWERED ON MONDAY, FEBRUARY 9, 2026/MAGHA 20, 1947 (SAKA) Beneficiaries of Central Schemes in Warangal

1534. DR. KADIYAM KAVYA:

Will the Minister of FINANCE be pleased to state:

(a) the details of the number of beneficiaries/accounts covered under Pradhan Mantri Jan Dhan Yojana (PMJDY), Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY) in Warangal Parliamentary Constituency during the last three years (2022-23 to 2024-25), year-wise;

(b) the details of PMJDY accounts in Warangal, including the number of inoperative/dormant accounts, bank-wise along with the number of claims filed, settled and pending under PMJJBY and PMSBY, year-wise; and

(c) the steps taken to strengthen financial inclusion and time-bound grievance redressal in rural and semi-urban areas of Warangal, including measures for account activation, direct benefit transfer access, insurance awareness and claim settlement facilitation? Answer THE MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI PANKAJ CHAUDHARY)

(a) the details of the number of beneficiaries/accounts covered under PMJDY, PMJJBY and PMSBY in Warangal, Hanumakonda, Jayashankar Bhupalapally and Jangoan District, which come under Warangal Parliament Constituency, are as under:

As on *PMJDY As on PMJJBY PMSBY Mar’ 23 10,80,291 May’ 23 5,47,416 11,82,316 Mar’ 24 11,76,060 May’ 24 6,17,639 14,39,067 Mar’ 25 12,50,431 May’ 25 7,09,969 15,61,643 *Includes data for Warangal, Jangaon, Jayashankar Bhupalapally, Mahabubabad and Hanamkonda which were part of erstwhile Warangal District.

(b) The details of PMJDY accounts in Warangal District are at Annexure I, however, the bank- wise details of inoperative/dormant accounts are not centrally maintained. The details of claims under PMJJBY and PMSBY in Warangal district are at Annexure II.(c) For grievance redressal mechanism, Board of Directors of individual Banks lay down appropriate grievance redressal mechanisms within the organization to resolve customer grievances. If grievances involving deficiency in services rendered by entities regulated by RBI are not resolved to the satisfaction of the customers or not replied to within a period of 30 days by the regulated entity, the customer can approach the “Reserve Bank – Integrated Ombudsman Scheme, 2021” that provides cost-free redressal of complaints.

Further, with an objective to enhance the penetration of Financial Inclusion schemes campaigns are conducted from time to time which inter-alia includes opening of PMJDY accounts, reverification of KYC for PMJDY accounts, enrolments under PMJJBY, PMSBY & APY schemes. Recently a 4 months Gram Panchayat saturation campaign for Financial Inclusion was organized from 01.07.2025 to 31.10.2025 across the country. Under that, 1054 Camps were conducted in Warangal Parliament Constituency.

*****Annexure I S. No Banks PMJDY Accounts as on 21.1.26 1 Bank of Maharashtra 1,492 2 Canara Bank 12,725 3 Central Bank of India 4,038 4 Indian Bank 6,270 5 Indian Overseas Bank 44,766 6 Punjab & Sind Bank 100 7 Punjab National Bank 1,543 8 State Bank of India 1,46,912 9 UCO Bank 1,551 10 Union Bank of India 23,562 11 State Bank of India (RRB) 40,730 12 Axis Bank Ltd 906 13 Federal Bank Ltd 190 14 HDFC Bank Ltd 670 15 ICICI Bank Ltd 5,714 16 IDBI Bank Ltd. 317 17 IndusInd Bank Ltd 279 18 Kotak Mahindra Bank Ltd 4,864 19 South Indian Bank Ltd 118 20 Yes Bank Ltd 2,765 Banks Total 2,99,512 Annexure II PMJJBY PMSBY Received Settled* Outstanding Received Settled* Outstanding As On at the end of at the end of the Period the Period May’ 2022 3305 3247 34 429 398 31 May’ 2023 3816 3779 12 440 430 10 May’ 2024 3916 3873 17 499 480 19 May’ 2025 3995 3946 23 586 518 68

14.01.2026 4078 4017 35 591 517 74 *Claims settled = Claims Paid + Claims Rejected