**Executive Summary**
This document presents the Indian Ministry of Finance's response to Unstarred Question No. 1534 in Lok Sabha, concerning the beneficiaries of central schemes (PMJDY, PMJJBY, and PMSBY) in the Warangal Parliamentary Constituency. It provides data on account numbers and claim statuses for the years 2022-2025 and discusses measures taken to strengthen financial inclusion and grievance redressal. PMJDY account information is accurate to January 14, 2026.
**Key Points / Main Content**
* **Beneficiary/Account Details (Warangal Constituency):**
* Provides a table showing the number of beneficiaries/accounts under PMJDY (as of March), PMJJBY, and PMSBY (as of May) for 2023, 2024, and 2025.
* Includes data for Warangal, Jangaon, Jayashankar Bhupalapally, Mahabubabad and Hanamkonda which were part of erstwhile Warangal District for PMJDY.
* **PMJDY Account Details (Warangal District):**
* Bank-wise details of PMJDY accounts as on 21.1.26 are at Annexure I.
* Bank-wise details of inoperative/dormant accounts are not centrally maintained.
* **Claim Details (Warangal District):**
* Details of claims filed, settled, and pending under PMJJBY and PMSBY are at Annexure II.
* Annexure II shows received, settled, and outstanding claims for PMJJBY and PMSBY as of May 2022, May 2023, May 2024, May 2025 and 14.01.2026.
* **Grievance Redressal and Financial Inclusion:**
* Banks have internal grievance redressal mechanisms.
* Customers can approach the Reserve Bank – Integrated Ombudsman Scheme, 2021 for unresolved grievances after 30 days.
* Financial Inclusion campaigns include opening PMJDY accounts, KYC reverification, and enrolments under PMJJBY, PMSBY & APY schemes.
* A 4-month Gram Panchayat saturation campaign for Financial Inclusion was conducted from 01.07.2025 to 31.10.2025 across the country, with 1054 camps organized in Warangal Parliamentary Constituency.
**Impact Analysis**
**Stakeholder:** Banks
**Impact:** Banks are required to maintain grievance redressal mechanisms for customer complaints and participate in financial inclusion campaigns.
**Action Required:** Ensure adequate grievance redressal mechanisms and actively participate in financial inclusion campaigns like KYC reverification and enrolment in schemes.
**Stakeholder:** Citizens/Beneficiaries of Warangal Parliamentary Constituency
**Impact:** Provides information on the coverage of financial inclusion schemes (PMJDY, PMJJBY, PMSBY) and grievance redressal mechanisms.
**Action Required:** Utilize the provided data to understand the reach of financial inclusion schemes in the region. Access grievance redressal mechanisms if facing issues with services from regulated entities.
**Stakeholder:** Reserve Bank of India (RBI)
**Impact:** RBI's Integrated Ombudsman Scheme is referenced as a resource for resolving customer complaints.
**Action Required:** Continue overseeing the resolution of customer grievances within its regulated entities and provide access to the Integrated Ombudsman Scheme for unresolved issues.
Key Entities Referenced
Warangal Parliamentary Constituency: The geographical area to which the parliamentary question and schemes relate.
Pradhan Mantri Jan Dhan Yojana (PMJDY): A national mission for financial inclusion to ensure access to financial services.
Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY): A government-backed life insurance scheme in India.
Pradhan Mantri Suraksha Bima Yojana (PMSBY): A government-backed accident insurance scheme in India.
Ministry of Finance: The central ministry responsible for financial policies in India, answering the parliamentary question.
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF FINANCIAL SERVICES
LOK SABHA
UNSTARRED QUESTION NO. 1534
ANSWERED ON MONDAY, FEBRUARY 9, 2026/MAGHA 20, 1947 (SAKA)
Beneficiaries of Central Schemes in Warangal
1534. DR. KADIYAM KAVYA:
Will the Minister of FINANCE be pleased to state:
(a) the details of the number of beneficiaries/accounts covered under Pradhan Mantri Jan Dhan
Yojana (PMJDY), Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri
Suraksha Bima Yojana (PMSBY) in Warangal Parliamentary Constituency during the last
three years (2022-23 to 2024-25), year-wise;
(b) the details of PMJDY accounts in Warangal, including the number of inoperative/dormant
accounts, bank-wise along with the number of claims filed, settled and pending under PMJJBY
and PMSBY, year-wise; and
(c) the steps taken to strengthen financial inclusion and time-bound grievance redressal in rural
and semi-urban areas of Warangal, including measures for account activation, direct benefit
transfer access, insurance awareness and claim settlement facilitation?
Answer
THE MINISTER OF STATE IN THE MINISTRY OF FINANCE
(SHRI PANKAJ CHAUDHARY)
(a) the details of the number of beneficiaries/accounts covered under PMJDY, PMJJBY and
PMSBY in Warangal, Hanumakonda, Jayashankar Bhupalapally and Jangoan District, which
come under Warangal Parliament Constituency, are as under:
As on *PMJDY As on PMJJBY PMSBY
Mar’ 23 10,80,291 May’ 23 5,47,416 11,82,316
Mar’ 24 11,76,060 May’ 24 6,17,639 14,39,067
Mar’ 25 12,50,431 May’ 25 7,09,969 15,61,643
*Includes data for Warangal, Jangaon, Jayashankar Bhupalapally, Mahabubabad and Hanamkonda which were part of erstwhile
Warangal District.
(b) The details of PMJDY accounts in Warangal District are at Annexure I, however, the bank-
wise details of inoperative/dormant accounts are not centrally maintained. The details of claims
under PMJJBY and PMSBY in Warangal district are at Annexure II.(c) For grievance redressal mechanism, Board of Directors of individual Banks lay down
appropriate grievance redressal mechanisms within the organization to resolve customer
grievances. If grievances involving deficiency in services rendered by entities regulated by RBI
are not resolved to the satisfaction of the customers or not replied to within a period of 30 days
by the regulated entity, the customer can approach the “Reserve Bank – Integrated Ombudsman
Scheme, 2021” that provides cost-free redressal of complaints.
Further, with an objective to enhance the penetration of Financial Inclusion schemes campaigns
are conducted from time to time which inter-alia includes opening of PMJDY accounts,
reverification of KYC for PMJDY accounts, enrolments under PMJJBY, PMSBY & APY
schemes. Recently a 4 months Gram Panchayat saturation campaign for Financial Inclusion
was organized from 01.07.2025 to 31.10.2025 across the country. Under that, 1054 Camps
were conducted in Warangal Parliament Constituency.
*****Annexure I
S. No Banks PMJDY Accounts as on 21.1.26
1 Bank of Maharashtra 1,492
2 Canara Bank 12,725
3 Central Bank of India 4,038
4 Indian Bank 6,270
5 Indian Overseas Bank 44,766
6 Punjab & Sind Bank 100
7 Punjab National Bank 1,543
8 State Bank of India 1,46,912
9 UCO Bank 1,551
10 Union Bank of India 23,562
11 State Bank of India (RRB) 40,730
12 Axis Bank Ltd 906
13 Federal Bank Ltd 190
14 HDFC Bank Ltd 670
15 ICICI Bank Ltd 5,714
16 IDBI Bank Ltd. 317
17 IndusInd Bank Ltd 279
18 Kotak Mahindra Bank Ltd 4,864
19 South Indian Bank Ltd 118
20 Yes Bank Ltd 2,765
Banks Total 2,99,512
Annexure II
PMJJBY PMSBY
Received Settled* Outstanding Received Settled* Outstanding
As On
at the end of at the end of
the Period the Period
May’ 2022 3305 3247 34 429 398 31
May’ 2023 3816 3779 12 440 430 10
May’ 2024 3916 3873 17 499 480 19
May’ 2025 3995 3946 23 586 518 68
14.01.2026 4078 4017 35 591 517 74
*Claims settled = Claims Paid + Claims Rejected