**Summary:**
In response to Lok Sabha Unstarred Question No. 280, addressed on July 22, 2025, the Ministry of Steel outlines the impact of its newly launched website on public participation and service delivery. The website is designed to enhance transparency, accessibility, and efficiency through a modern, user-friendly interface, robust cyber security measures, and multilingual support via BHASHINI. The Ministry monitors the website's impact through website traffic analysis and user engagement metrics. To further increase awareness and usage, the Ministry undertakes targeted campaigns through social media outreach. The response was provided by the Minister of State in the Ministry of Steel, Shri Bhupathiraju Srinivasa Varma.
Key Entities Referenced
Lok Sabha: The lower house of the Parliament of India, where the question was raised.
Ministry of Steel: The government ministry responsible for steel-related affairs, the subject of the parliamentary question.
SHRI SHANKAR LALWANI: Member of Parliament who raised a question in Lok Sabha.
SHRI JUGAL KISHORE: Member of Parliament who raised a question in Lok Sabha.
SHRI BHUPATHIRAJU SRINIVASA VARMA: The Minister of State in the Ministry of Steel who provided the answer.
BHASHINI: A multilingual support system used by the Ministry of Steel website for wider public outreach.
Ministry of Steel website: Website of the ministry of steel.
social media: Online platforms used by the Ministry to promote the website.
GOVERNMENT OF INDIA
MINISTRY OF STEEL
LOK SABHA
UNSTARRED QUESTION NO. 280
FOR ANSWER ON 22.07.2025
IMPACT OF MINISTRY'S WEBSITE ON PUBLIC PARTICIPATION AND SERVICE
DELIVERY
280. SHRI SHANKAR LALWANI:
SHRI JUGAL KISHORE:
Will the Minister of STEEL be pleased to state:
(a) the key features and benefits of the newly launched "Ministry of Steel" website;
(b) the manner in which the Government is monitoring the impact of the "Ministry of
Steel" website on public participation and service delivery; and
(c) the initiatives planned to be taken to increase awareness and usage of the website
among different user groups?
ANSWER
THE MINISTER OF STATE IN THE (SHRI BHUPATHIRAJU SRINIVASA VARMA)
MINISTRY OF STEEL
(a) The newly launched Ministry of Steel website enhances transparency,
accessibility, and efficiency through a modern, user-friendly interface. Key features
include robust cyber security measures, and multilingual support via BHASHINI for
wider public outreach.
(b) The Ministry monitors the website’s impact on public participation and service
delivery through website traffic analysis and user engagement metrics.
(c) To increase awareness and usage, Ministry undertakes targeted campaigns
through social media outreach.
*****