**Summary:**
This document summarizes the current status and services provided by the India Post Payments Bank (IPPB) as of August 6, 2025, in response to a question in Lok Sabha. The Minister of State for Communications and Rural Development, Dr. Pemmasani Chandra Sekhar, reports that IPPB, the sole payments bank under the Department of Posts, operates with 1 branch, 649 banking outlets, and 164,000 access points via the post office network.
IPPB offers a variety of services, including savings and current accounts, virtual debit cards, domestic money transfer services, bill and utility payments, insurance services, Post Office Savings Account (POSA) linkage, online payments for Post Office Savings schemes, Digital Life Certificates (DLC), Aadhaar Enabled Payment System (AePS), Aadhaar mobile number updates, and child enrolment services for children up to 5 years old.
To promote IPPB services, signage has been installed across all Post Offices. The Department of Posts and IPPB conduct regular outreach programs, especially in rural areas, and implement awareness campaigns through visual, print, radio, and social media channels.
IPPB facilitates the expansion of access to government schemes through doorstep delivery via mobile devices, including payments to Direct Benefit Transfer (DBT) beneficiaries, issuance of Digital Life Certificates, and Aadhaar mobile number updates.
In Gujarat, IPPB has opened 3.842 million savings accounts. As of June 30, 2025, 1.171 million customers in Gujarat are DBT beneficiaries, and 945,000 customers have utilized Aadhaar-based services.
Key Entities Referenced
India Post Payments Bank: A payments bank set up under the Department of Posts, referred to as IPPB.
Department of Posts: The government department under which the India Post Payments Bank operates.
SHRI RAJESH NARANBHAI CHUDASAMA: Member of Parliament who raised the unstarred question in Lok Sabha.
DR. PEMMASANI CHANDRA SEKHAR: Minister of State for Communications and Rural Development who provided the answer to the question.
Post Office Savings Account: A savings scheme provided by the post office, also referred to as POSA.
Digital Life Certificate: A digital certificate, also referred to as DLC.
Aadhaar Enabled Payment System: A payment system based on Aadhaar, also referred to as AePS.
Gujarat: A state in India where IPPB has opened 38.42 lakh Savings Accounts.
GOVERNMENT OF INDIA
MINISTRY OF COMMUNICATIONS
DEPARTMENT OF POSTS
LOK SABHA
UNSTARRED QUESTION NO. 2953
ANSWERED ON 6TH AUGUST, 2025
INDIA POST PAYMENTS BANK
2953. SHRI RAJESH NARANBHAI CHUDASAMA:
Will the Minister of COMMUNICATION be pleased to state:
(a) the details of the number of Postal Banks (India Post Payments Bank) currently operating in
the Country;
(b) the details of services being provided by the Government through Postal Banks;
(c) the provisions made to promote the services of Postal Banks;
(d) the provisions made for the expansion of Government Schemes through these Banks; and
(e) the details of number of persons benefited through this Scheme in the State of Gujarat so
far?
ANSWER
MINISTER OF STATE FOR COMMUNICATIONS AND RURAL DEVELOPMENT
(DR. PEMMASANI CHANDRA SEKHAR)
(a) There is only one Payments bank, i.e., India Post Payments Bank (IPPB), set up under
Department of Posts. The Bank has 1 Branch, 649 Banking Outlets and 1.64 lakh access points
through the post office network.
(b) IPPB is offering a range of services and products, such as savings and current accounts,
Virtual Debit Card, Domestic Money Transfer services, bill and utility payments, insurance services,
Post Office Savings Account (POSA) linkage with IPPB accounts, online payment for Post Office
Savings schemes, Digital Life Certificate (DLC), Aadhaar Enabled Payment System (AePS), mobile
number update in Aadhaar and Child Enrolment services for any child of 0-5 years old.
(c) IPPB’s signages have been installed across all Post offices to inform the public about the
availability of IPPB services. Department of Posts and IPPB regularly conduct camps for
popularising IPPB products and services, particularly in rural areas. Various awareness and media
campaigns are run through visual and print media, radio jingles and social media from time to time.
(d) IPPB has enabled doorstep delivery through Mobile Devices for expansion in access to
Government schemes like payments to Direct Benefits Transfer (DBT) beneficiaries, issue of Digital
Life Certificates and mobile number update in Aadhaar, etc.
(e) In Gujarat, IPPB has opened 38.42 lakh Savings Accounts. There are 11.71 lakh customers
who are DBT beneficiaries. Further, Aadhaar based services have been provided to 9.45 lakh
customers as on 30.06.2025.
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