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GOVERNMENT OF INDIA
MINISTRY OF EXTERNAL AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO - 3388
ANSWERED ON 07/08/2026
PASSPORT SEVA KENDRA IN GHAZIABAD
3388. SHRI ATUL GARG
Will the Minister of EXTERNAL AFFAIRS be pleased to state :-
(a) the processing capacity and infrastructural upgrades executed at the
Passport Seva Kendra and associated post office centers during last
three years in the Ghaziabad Parliamentary Constituency;
(b) the total volume of passport applications processed, including Tatkaal
requests, for the citizens residing in the dense urban sectors of the
Ghaziabad district last year;
(c) the specific improvements achieved in reducing the police verification
turnaround time through the digital integration of the Ghaziabad
police commissionerate;
(d) whether the Ministry has identified capacity constraints leading to the
non-availability of regular appointments within a fourteen-day window
in Ghaziabad, if so, the details thereof; and
(e) the steps being taken by the Government to increase the daily
application processing quotas and deploy additional personnel at the
Ghaziabad passport centers?
1ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS
(SHRI KIRTI VARDHAN SINGH)
(a) The Ministry of External Affairs (MEA) has taken several steps to
expand and strengthen the network of Passport Seva Kendras (PSK) and
Post Office Passport Seva Kendras (POPSK) across the country, including in
Uttar Pradesh. There are 6 PSKs and 52 POPSKs in Uttar Pradesh, including
one PSK in Ghaziabad. PSK Ghaziabad was upgraded and refurbished in
November 2023. Over the last three years, the number of appointment slots
offered by the PSK and POPSKs under the ambit of RPO Ghaziabad have
been substantially increased in keeping with augmented infrastructure.
(b) During the year 2025, a total of 80,697 passport applications,
including applications under the Tatkaal scheme, and 1,868 Police
Clearance Certificate (PCC) applications were processed at PSK Ghaziabad.
(c) In view of the fact that Police Verification is a key component of the
passport issuance process, the Ministry launched the Passport Seva Police
App for use by State/UT police personnel tasked with conducting police
verification, so as to enable expeditious digital submission of Police
Verification Reports (PVR) direct from the Police Station to the concerned
2RPO. Under PSK Ghaziabad too, the PVRs are processed digitally through
integration with the Ghaziabad Police Commissionerate.
(d) & (e) Due to rise in demand, the Ministry has taken several steps to
speed up passport issuance, including increase in the number of daily
appointments, organization of special weekend drives, walk-in
appointments etc. Additional staff has been deployed to meet the growing
demand. In addition, applicants can avail of the ‘Apply anywhere in India’
scheme under which a passport can be applied for at any PSK/POPSK in
India.
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