**Summary of Pension Adalats Parliamentary Response**
**Overview**
The Ministry of Personnel, Public Grievances & Pensions provided an update regarding the implementation and success of Pension Adalats in a written reply to the Lok Sabha on April 1, 2026. Since the financial year 2023-24, the Department of Pension & Pensioners’ Welfare (DoPPW) has utilized these Adalats to provide timely and effective redressal for Central Government pensioners across all ministries and departments.
**Key Performance Metrics**
* **Total Adalats Conducted:** 8 sessions since FY 2023-24.
* **Grievances Addressed:** 3,594 pending grievances sourced from the CPENGRAMS Portal were taken up for review.
* **On-the-Spot Resolutions:** 2,713 cases were successfully resolved during the sessions.
* **Follow-up Actions:** Grievances not resolved on the spot are being processed to finality through continuous monitoring and follow-up meetings.
**Operational Framework**
To maximize accessibility and participation, Pension Adalats are conducted in a **hybrid mode**, combining physical and online formats. This allows pensioners to submit grievances and participate in the redressal process remotely or in person.
**Administrative Details**
The information was formally presented by **Dr. Jitendra Singh**, Union Minister of State (Independent Charge) for Science & Technology and Earth Sciences, and Minister of State in the Prime Minister’s Office, Personnel, Public Grievances and Pensions, Atomic Energy and Space.
* **Release ID:** 2247921
* **Date of Announcement:** April 1, 2026
* **Source:** PIB Delhi
Key Entities Referenced
Pension Adalats: An initiative conducted in hybrid mode (physical and online) to resolve pending grievances of Central Government pensioners on the spot.
Department of Pension & Pensioners’ Welfare: The nodal department responsible for organizing Pension Adalats and managing the redressal of pensioner grievances across all Central Government ministries.
CPENGRAMS Portal: The online platform used for registering, tracking, and monitoring pending pension-related grievances addressed during the Adalats.
Dr. Jitendra Singh: The Union Minister of State who provided the formal status report on the resolution of pension grievances in the Lok Sabha.
Ministry of Personnel, Public Grievances & Pensions
PARLIAMENT QUESTION: PENSION ADALATS
Posted On: 01 APR 2026 6:14PM by PIB Delhi
Since FY 2023-24, Department of Pension & Pensioners’ Welfare has conducted 8 Pension Adalats
pertaining to pensioners of all Ministries/Departments of Central Government wherein, 3,594 pending
grievances on CPENGRAMS Portal have been taken up and 2,713 cases have been successfully resolved
on the spot through this effective initiative. The balance grievances have also been redressed or taken to
finality through follow-up meetings and monitoring. These Pension Adalats are held in hybrid mode i.e.
physical and online, enabling the pensioners to participate and submit their grievances for timely and
effective redressal.
This information given by Union Minister of State (Independent Charge) for Science & Technology and
Earth Sciences, and Minister of State in the Prime Minister’s Office, Personnel, Public Grievances and
Pensions, Atomic Energy and Space, Dr. Jitendra Singh in a written reply in Lok Sabha today on 1st April,
2026, Wednesday.
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