Executive Summary:
This document addresses rail accidents on the Mumbai Suburban Railway network, including casualties, compensation, and measures to reduce accidents. It provides data on accidents, details compensation paid to victims' families, and outlines steps taken to improve safety and infrastructure. The report covers the period from 2004-05 to June 2025, with specific data for the last five years (2020-21 to 2024-25) and the current financial year (2025-26 up to June 30, 2025).
Key Points / Main Content:
Accident Statistics and Causes:
* Consequential train accidents on Indian Railways decreased from 135 in 2014-15 to 31 in 2024-25.
* Accidents Per Million Train Kilometer (APMTKM) reduced from 0.11 in 2014-15 to 0.03 in 2024-25.
* 5 consequential train accidents occurred on the Mumbai Suburban Railway Network between 2020-21 and June 30, 2025, all on Central Railway, with no fatalities or injuries.
* Causes of accidents include track defects, loco/coach defects, equipment failures, and human errors.
Compensation and Relief:
* Ex-gratia relief of Rs. 34.55 Lakh was paid for untoward incidents on the Mumbai Suburban Railway Network from 2020-21 to 2024-25.
* Compensation for death/injury is decided by the Railway Claims Tribunal (RCT) based on filed claims.
* Total compensation of Rs. 216.87 Cr was paid for untoward incidents on the Mumbai Suburban Railway Network from 2020-21 to 2024-25.
Safety Measures and Infrastructure Improvements:
* Expenditure on safety-related activities has increased, with Rs. 1,16,470 Cr allocated for 2025-26.
* Electrical/Electronic Interlocking Systems installed at 6,635 stations up to June 30, 2025.
* Interlocking of Level Crossing (LC) Gates provided at 11,096 level Crossing Gates up to June 30, 2025.
* Complete Track Circuiting provided at 6,640 stations up to June 30, 2025.
* Kavach deployed on 1548 RKm on South Central Railway and North Central Railway. Work in progress on Delhi-Mumbai and Delhi-Howrah corridors (3000 RKm).
* All locomotives are equipped with Vigilance Control Devices (VCD).
* Modern track structure and mechanized track laying are being used.
* Ultrasonic Flaw Detection (USFD) testing of rails is conducted.
* Replacement of ICF coaches with LHB coaches is underway.
* All unmanned level crossings on Broad Gauge (BG) routes have been eliminated by January 2019.
Other Safety Measures and Action Plan:
* Creation of permanent holding areas at 73 identified stations. Pilot projects started at New Delhi, Anand Vihar, Varanasi, Ayodhya, and Ghaziabad stations.
* Complete access control to be initiated at 73 identified stations for passengers with confirmed tickets.
* Installation of wider footoverbridges (FOBs).
* Deployment of CCTV cameras for crowd management.
* Establishment of war rooms at large stations.
* Provision of new generation communication equipment and new design ID cards and uniforms for staff.
* Upgradation of Station Director post with financial empowerment.
* Empowering Station Director to control ticket sales based on station and train capacity.
Coordination and Deployment:
* Coordination with GRP/State Police for crowd management.
* Deployment of GRP/RPF staff at sensitive locations and footover bridges.
* Deployment of intelligence units (CIB/SIB) and plain cloth staff.
* Adequate deployment of Railway Protection Force (RPF) in coordination with GRP/District Police.
Impact Analysis:
Railway Passengers:
* Impact: Benefit from reduced accidents, improved safety measures, better infrastructure, and efficient crowd management.
* Action Required: Adhere to safety guidelines, cooperate with railway staff during rush periods, and utilize available facilities responsibly.
Families of Accident Victims:
* Impact: Access to ex-gratia relief and compensation through the Railway Claims Tribunal (RCT).
* Action Required: File claims with the RCT following due judicial process for compensation in case of death or injury.
Railway Administration:
* Impact: Responsibility for implementing safety measures, maintaining infrastructure, and processing compensation claims.
* Action Required: Continue to invest in safety-related activities, monitor track conditions, upgrade technology, and coordinate with law enforcement agencies.
Railway Staff (RPF, GRP, Station Directors, etc.):
* Impact: Enhanced roles in ensuring safety, managing crowds, and responding to emergencies.
* Action Required: Implement new safety protocols, utilize new communication equipment, enforce access control measures, and undergo regular training.
Key Entities Referenced
Mumbai Suburban Railway Network: The local rail network in Mumbai, Maharashtra, which is the primary focus of the policy regarding accidents and safety measures.
Railways Act, 1989: The Indian legislation under which compensation is decided for death/injury of railway passengers in train accidents and untoward incidents. Specifically Sections 123, 124 and 124A.
Railway Claims Tribunal (RCT): The tribunal responsible for deciding compensation claims related to railway accidents and untoward incidents.
Railway Protection Force (RPF): A security force responsible for protecting railway property and passengers.
Government Railway Police (GRP): The police force responsible for maintaining law and order on the railways. It is a state police.
Indian Railways: The operator of the rail transport network in India, which is implementing various safety measures and improvements.
Kavach: An automatic train protection (ATP) system being implemented on Indian Railways to enhance safety.
LHB design coaches: A safer design of railway coaches that are replacing the older ICF design coaches.
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
LOK SABHA
STARRED QUESTION NO. 60
TO BE ANSWERED ON 23.07.2025
RAIL ACCIDENTS ON MUMBAI SUBURBAN RAILWAY NETWORK
*60. PROF. VARSHA EKNATH GAIKWAD:
SHRI SANJAY DINA PATIL:
Will the Minister of RAILWAYS be pleased to state:
(a) the number of persons died and got injured in accidents while
travelling in the Mumbai Suburban Railway network during each
of the last five years and the current year along with the major
causes of such accidents;
(b) whether families of the victims of the said rail accidents are
being provided compensation or relief by the Railways;
(c) if so, the amount of compensation paid during the last five years
and the process for claiming such compensation;
(d) whether the Government has taken any specific steps/measures
to reduce the number of accidents and deaths on Mumbai
Suburban network and if so, the details thereof;
(e) whether the Government has considered introducing modern
safety technologies like AI-based crowd monitoring or platform
screen doors and if so, the details thereof;
(f) whether Railway Protection Force (RPF) and Government
Railway Police (GRP) have been adequately deployed in
accident prone areas, if so, the details thereof; and(g) whether the Government has also taken steps to improve
platform infrastructure in Mumbai suburban stations to prevent
accidents and if so, the details thereof?
ANSWER
MINISTER OF RAILWAYS, INFORMATION & BROADCASTING AND
ELECTRONICS & INFORMATION TECHNOLOGY
(SHRI ASHWINI VAISHNAW)
(a) to (g) A Statement is laid on the Table of the House.
*****STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (g) OF LOK
SABHA STARRED QUESTION NO. 60 TO BE ANSWERED ON 23.07.2025.
(a) to (g): Safety is accorded the highest priority on Indian Railways.
As a consequence of various safety measures taken over the years,
there has been a steep decline in the number of accidents.
Consequential Train Accidents have reduced from 135 in 2014-15 to 31
in 2024-25 as shown in the graph below.
It may be noted that the Consequential Train Accidents during
the period 2004-14 was 1711 (average 171 per annum), which has
declined to 31 in 2024-25 and further to 3 in 2025-26 (upto June, 2025).
Another important index showing improved safety in train
operations is Accidents Per Million Train Kilometer (APMTKM) which
has reduced from 0.11 in 2014-15 to 0.03 in 2024-25, indicating an
improvement of approx. 73% during the said period.
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2005- 2009- 2014- 2019- 2020- 2021- 2022- 2023- 2024- 2025-26
06 10 15 20 21 22 23 24 25 (up to
Covid Covid Jun'25)
year yearConsequential Train Accidents on Indian Railways and casualties
(including railway passengers and railway personnel) therein are as
follows:-
Period No. of No. of Deaths No. of Injuries
Consequential
Train Accidents
2004-05 to 2013-14 1,711 904 3,155
2014-15 to 2023-24 678 748 2,087
As regards accidents on Mumbai Suburban Railway Network,
during the last 5 years i.e., from 2020-21 to 2024-25 and in the current
Financial Year 2025-26 (up to 30th June, 2025), total 5 consequential
train accidents of suburban trains took place in the Mumbai Suburban
Network over Central Railway and Western Railway.
On Central Railway, 5 consequential train accidents occurred
whereas, on Western Railway, no consequential train accident
occurred during the same period. In these accidents, no fatality or
injury took place.
The causes of these accidents broadly include track defects,
loco/coach defects, equipment failures, human errors, etc.
Accident victims are paid ex-gratia relief soon after an accident
or untoward incident. Total amount of ex-gratia paid by the Railways
to the next of kin of deceased and injured individuals in untoward
incidents in Mumbai Suburban Railway Network during the period
2020-21 to 2024-25 is Rs. 34.55 Lakh.
Compensation for death/injury of railway passengers in train
accidents and untoward incidents as defined under Section 124 andSection 124-A (read with Section 123) of the Railways Act, 1989, is
decided by Railway Claims Tribunal (RCT) on the basis of a claim
application filed by the victims/their dependents before RCT and it
disposes of the cases after following the due judicial process. Railway
Administration pays compensation only when a decree is awarded by
Hon’ble RCT in favour of the claimant and Railways decide to
implement the decree. Compensation amount is over and above the ex-
gratia amount. Total amount of compensation paid by the Railways to
the next of kin of deceased in untoward incidents in Mumbai Suburban
Railway Network during the period 2020-21 to 2024-25 is Rs. 216.87 Cr.
It may be noted that the compensation paid in a year need not
necessarily relate to the accidents/casualties in that year alone. The
amount paid in a year depends upon the number of cases finalized by
Railway Claims Tribunals (RCTs) or other Courts of Law in a particular
year irrespective of the year(s) in which the accident they pertain to,
have occurred.
The various safety measures taken to enhance safety in train
operations, that include the Suburban Train Operations as well, are as
under:-
1. On Indian Railways, the expenditure on Safety related activities
has increased over the years as under:-
Expenditure on Safety related activities (Rs. in Cr.)
2013-14 2022-23 2023-24 RE 2024-25 BE 2025-26
(Act.) (Act.) (Act.)
Maintenance of 9,172 18,115 20,322 21,800 23,316
Permanent Way
& WorksMaintenance of 14,796 27,086 30,864 31,540 30,666
Motive Power
and Rolling
Stock
Maintenance of 5,406 9,828 10,772 12,112 12,880
Machines
Road Safety 1,986 5,347 6,662 8,184 7,706
LCs and ROBs/
RUBs
Track 4,985 16,326 17,850 22,669 22,800
Renewals
Bridge Works 390 1,050 1,907 2,130 2,169
Signal & 905 2,456 3,751 6,006 6,800
Telecom Works
Workshops 1,823 7,119 9,523 9,581 10,134
Incl. PUs and
Misc.
expenditure on
Safety
Total 39,463 87,327 1,01,651 1,14,022 1,16,470
2. Electrical/Electronic Interlocking Systems with centralized
operation of points and signals have been provided at 6,635
stations up to 30.06.2025 to reduce accident due to human
failure.3. Interlocking of Level Crossing (LC) Gates has been provided at
11,096 level Crossing Gates up to 30.06.2025 for enhancing
safety at LC gates.
4. Complete Track Circuiting of stations to enhance safety by
verification of track occupancy by electrical means has been
provided at 6,640 stations up to 30.06.2025.
5. Kavach is a highly technology intensive system, which requires
safety certification of highest order. Kavach was adopted as a
National ATP system in July 2020. Kavach is provided
progressively in phased manner. Kavach has already been
deployed on 1548 RKm on South Central Railway and North
Central Railway. Presently, the work is in progress on Delhi-
Mumbai and Delhi-Howrah corridors (approximately 3000 RKm).
Track side works on these routes have been completed on about
2200 RKm as on 30.06.2025. Regular trials are being done on
these sections.
6. Detailed instructions on issues related with safety of Signalling,
e.g. mandatory correspondence check, alteration work protocol,
preparation of completion drawing, etc. have been issued.
7. System of disconnection and reconnection for S&T equipment as
per protocol has been re-emphasized.
8. All locomotives are equipped with Vigilance Control Devices
(VCD) to improve alertness of Loco Pilots.
9. Retro-reflective sigma boards are provided on the mast which is
located two OHE masts prior to the signals in electrified
territories to alert the crew about the signal ahead when
visibility is low due to foggy weather.10. A GPS based Fog Safety Device (FSD) is provided to loco pilots in
fog affected areas which enables loco pilots to know the
distance of the approaching landmarks like signals, level
crossing gates, etc.
11. Modern track structure consisting of 60kg, 90 Ultimate Tensile
Strength (UTS) rails, Prestressed Concrete Sleeper (PSC)
Normal/Wide base sleepers with elastic fastening, fan shaped
layout turnout on PSC sleepers, Steel Channel/H-beam Sleepers
on girder bridges is used while carrying out primary track
renewals.
12. Mechanisation of track laying activity through use of track
machines like PQRS, TRT, T-28 etc. to reduce human errors.
13. Maximizing supply of 130m/260m long rail panels for increasing
progress of rail renewal and avoiding welding of joints, thereby
improving safety.
14. Ultrasonic Flaw Detection (USFD) testing of rails to detect flaws
and timely removal of defective rails.
15. Laying of longer rails, minimizing the use of Alumino Thermic
Welding and adoption of better welding technology for rails i.e.,
Flash Butt Welding.
16. Monitoring of track geometry by OMS (Oscillation Monitoring
System) and TRC (Track Recording Cars).
17. Patrolling of railway tracks to look out for weld/rail fractures.
18. The use of Thick Web Switches and Weldable CMS Crossing in
turnout renewal works.
19. Inspections at regular intervals are carried out to monitor and
educate staff for observance of safe practices.20. Web based online monitoring system of track assets viz. Track
database and decision support system has been adopted to
decide rationalized maintenance requirement and optimize
inputs.
21. Detailed instructions on issues related with safety of Track, e.g.
integrated block, corridor block, worksite safety, monsoon
precautions, etc. have been issued.
22. Preventive maintenance of railway assets (Coaches & Wagons) is
undertaken to ensure safe train operations.
23. Replacement of conventional ICF design coaches with LHB
design coaches is being done.
24. All unmanned level crossings (UMLCs) on Broad Gauge (BG) route
have been eliminated by January 2019.
25. Safety of Railway Bridges is ensured through regular inspection
of Bridges. The requirement of repair/rehabilitation of Bridges is
taken up based upon the conditions assessed during these
inspections.
26. Indian Railways has displayed Statutory “Fire Notices” for
widespread passenger information in all coaches. Fire posters
are provided in every coach so as to educate and alert
passengers regarding various Do’s and Don’ts to prevent fire.
These include messages regarding not carrying any inflammable
material, explosives, prohibition of smoking inside the coaches,
penalties etc.
27. Production Units are providing Fire detection and suppression
system in newly manufactured Power Cars and Pantry Cars, Fire
and Smoke detection system in newly manufactured coaches.Progressive fitment of the same in existing coaches is also
underway by Zonal Railways in a phased manner.
28. Regular counselling and training of staff is undertaken.
29. Concept of Rolling Block introduced in Indian Railways (Open
Lines) General Rules vide Gazette notification dated 30.11.2023,
wherein work of integrated maintenance/ repair/replacement of
assets is planned up to 52 weeks in advance on rolling basis and
executed as per plan.
The details of the Safety related works related to better
maintenance practices, technological improvements, better
infrastructure and rolling stock etc. undertaken by Railways are
tabulated below:-
2014-15 to
2004-05 to 2014-25 Vs.
S.N. Item 2024-25
2013-14 2004-14
(till March 25)
Technological improvements
1. Use of high-quality 57,450 Km 1.43 Lakh Km More than 2
rails (60 Kg) (Km) times
2. Longer Rail Panels 9,917 Km 77,522 Km Nearly 8
(260m) (Km) times
3. Electronic Interlocking 837 3,691 More than 4
(Stations) Stations Stations times
4. Fog Pass Safety As on As on 288 times
Devices (Nos.) 31.03.14: 31.03.25:
90 Nos. 25,939
5. Thick Web Switches Nil 28,301 Nos.
(Nos.)Better maintenance practices
1. Primary Rail Renewal 32,260 49,941 Km 1.5 times
(Track Km) Km
2. USFD (Ultra Sonic Flaw 79.43 2 Crore More than 2
detection) Testing of Lakh times
Welds (Nos.)
3. Weld failures (Nos.) In 2013- In 2024-25: 90 %
14: 3699 370 Nos. reduction
Nos.
4. Rail fractures (Nos.) In 2013- In 2024-25: More than
14: 2548 289 Nos. 88%
Nos. reduction
Better infrastructure and Rolling stock
1. New Track KM added 14,985 34,428 Km More than 2
(Track km) Nos. times
2. Flyovers (RoBs)/ 4,148 13,808 Nos. More than 3
Underpasses (RUBs) Nos. times
(Nos.)
3. Unmanned Level As on As on Removed
crossings 31.03.14: 31.03.24:
(nos.) on BG 8948 Nil
(All
eliminated by
31.01.19)
4. Manufacture of LHB 2,337 42,677 More than
Coaches (Nos.) Nos. 18 timesOther safety measures adopted on Indian Railways including
Mumbai Suburban Section, the following action plan has been drawn
up:-
1. Creation of Permanent holding areas at 73 identified stations:
During the festival season of 2024, holding areas were
created outside stations. These waiting areas were able to
hold large crowds at Surat, Udhna, Patna and New Delhi.
Passengers were allowed to enter only when the train
came to the platform.
Similar arrangements were made during Mahakumbh at
nine stations of Prayag area.
Based on the experience of these stations, it has been
decided to create permanent waiting areas outside
stations at 73 stations across the country, which
periodically face heavy crowds. Crowd build up will be
controlled within the waiting area. Passengers will be
allowed to go to platforms only when the trains arrive at
the platform. This will decongest the platforms.
Pilot projects have started at New Delhi, Anand Vihar,
Varanasi, Ayodhya, and Ghaziabad stations.
2. Access control:
Complete access control will be initiated at the 73
identified stations.
Passengers with confirmed reserve tickets will be given
direct access to the platforms. Passengers without a ticket or with a waiting list ticket will
wait in the outside waiting area.
All unauthorised entry points will be sealed.
3. Wider foot-over-bridges (FOB):
Two new designs of 12 metre wide (40 feet) and 6 metre
wide (20 feet) standard FOB have been developed. These
wide FOBs with ramps were very effective in crowd
management during Mahakumbh. These new standard wide
FOBs will be installed in all the stations.
4. Cameras:
Cameras helped crowd management in a big way during
Mahakumbh. CCTV cameras at Railway stations and
adjoining areas will aid close monitoring and management
of crowd at railway station.
5. War rooms:
War rooms at large stations will be developed. Officers of all
departments will work in the war room during crowd
situations.
6. New generation communication equipment:
Latest design digital communication equipment like walkie-
talkies, announcement systems, calling systems will be
installed on all heavy crowd stations.
7. New design ID card:
All staff and service persons will be given a new design ID
card so that only authorised persons can enter the station.8. New design uniform for staff:
All staff members will be given new design uniforms so that
they can be easily identified during a crisis situation.
9. Upgradation of Station Director post:
All major stations will have a senior officer as Station
Director. All other departments will report to the Station
Director.
Station Director will get financial empowerment so that he
can take on-the-spot decisions for improving the station.
10. Sale of tickets as per capacity:
Station Director will be empowered to control the sale of
tickets as per capacity of the station and the available
trains.
Further, the following steps are being taken in coordination
with other stakeholders to control the rush at stations:-
Coordination with GRP/State Police and concerned railway
departments are made for ensuring crowd management.
GRP & RPF staff is deployed at sensitive locations to
regulate crowd smoothly during the heavy rush period and
render real time assistance to passengers.
GRP & RPF staff is deployed at foot-over bridges to regulate
crowd smoothly in order to avoid stampede like situation
during the heavy rush period and render real time
assistance to passengers.
Intelligence units (CIB/SIB) and plain cloth staff are
deployed for collection of information about rush andaccordingly arrangements were made associating
GRP/Police.
Railway Protection Force (RPF) staff is adequately deployed to
work in coordination with the Government Railway Police
(GRP)/District Police to strengthen the overall security and protection
of passengers.
*****