Parliament Question: Technical and Operational Difficulties in UMEED Portal

GOVERNMENT OF INDIA MINISTRY OF MINORITY AFFAIRS LOK SABHA STARRED QUESTION NO-349 ANSWERED ON 12.08.2026 TECHNICAL AND OPERATIONAL DIFFICULTIES IN UMEED PORTAL *349. SHRI E T MOHAMMED BASHEER Will the Minister of MINORITY AFFAIRS be pleased to state: - (a) whether the Government has taken note of the technical and operational difficulties reported by various State Waqf Boards including the Kerala Waqf Board in uploading Waqf property records to the Central UMEED Portal and if so, the details thereof; (b) the details of the total number of Waqf properties registered and uploaded on the UMEED Portal, State-wise along with the reasons for the delay in completion of the digitisation process; and (c) the details of the measures taken or proposed to be taken by the Government to address technical glitches, extend implementation timelines and ensure seamless integration of State Waqf Board records with the UMEED Portal? ANSWER THE MINISTER OF MINORITY AFFAIRS (SHRI KIREN RIJIJU) (a) to (c): A statement is laid on the Table of the House.STATEMENT REFERRED TO IN REPLY TO PARTS (A) TO (C) IN RESPECT OF LOK SABHA STARRED QUESTION NO. 349 FOR REPLY ON 12.08.2026 REGARDING ‘TECHNICAL AND OPERATIONAL DIFFICULTIES IN UMEED PORTAL’ ASKED BY SHRI E T MOHAMMED BASHEER. (a) and (b) As per Section 3(ka) of the Unified Waqf Management, Empowerment, Efficiency and Development (UMEED) Act, 1995, as amended by Waqf (Amendment) Act, 2025, the UMEED Central Portal-2025 has been developed and launched on 06.06.2025 by the Ministry of Minority Affairs for uploading details of waqf, registration of new waqf, and for facilitating the overall management and governance of waqf properties in a transparent manner. The Act mandates that detail of all existing waqf registered prior to the commencement of the Act to be uploaded on the Portal within a period of six months. Following the launch of the portal, certain intermittent technical and operational issues were reported by some users, particularly during the initial phase and during periods of high concurrent usage. These issues were almost uniform across all States/UTs including the state of Kerala and were largely transitional and operational in nature. The issues arose primarily due to digitization of large volumes of legacy data, variations in internet connectivity at the user-end, differing levels of digital preparedness among field-level functionaries, and gaps in the availability of records with certain State Waqf Boards. The issues reported included occasional login delays attributable to user-end connectivity and non- submission of certain mandatory documents. While the number of uploads made on the portal during the initial months was relatively modest, a substantial increase in uploads was observed subsequently, particularly as the six month deadline approached. To cater to such increased user traffic, the Ministry took necessary measures to augment the server capacity for ensuring smooth and uninterrupted functioning of the portal. As on 07.08.2026, a State/UT wise Waqf Progress Report on the UMEED Central Portal-2025 is at Annexure-I. (c) As per Section 3-B(1) of the UMEED Act, 1995, every waqf registered under this Act, prior to the commencement of the Act, shall file the details of the waqf and the property dedicated to the waqf on the portal, within a period of six months, with a provision for further extension of up to six months by the Waqf Tribunal on sufficient cause being shown by the mutawalli. Thus, theAct provides for the seamless integration of State Waqf Board records and the Umeed Central Portal. Further, as per statutory provisions available under the Act, extensions have been granted to those State/UT Waqf Boards that have sought such extension from the respective Hon’ble Waqf Tribunals/ High Courts after expiry of initial six months period for uploading details of waqf properties data on the portal. A monitoring mechanism has also been built into the portal to continuously track the status of waqf properties uploaded, approved, pending or reverted. This mechanism enables early identification of bottlenecks, targeted technical support and focused compliance-oriented interventions. Besides, the UMEED Helpdesk has been operational since the launch of the Portal, with a toll- free number (1800-11-0150) and an email address (support-umeed@gov.in) to handle UMEED Central Portal-related queries and to provide real-time assistance to users. All issues and queries are examined and addressed with necessary clarifications, remarks, and resolutions as and when received through the Helpdesk mechanism. *****ANNEXURE-I ANNEXURE REFERRED TO IN REPLY TO PART (B) OF THE LOK SABHA STARRED QUESTION NO. *349 FOR REPLY ON 12.08.2026 REGARDING ‘TECHNICAL AND OPERATIONAL DIFFICULTIES IN UMEED PORTAL’ ASKED BY SHRI E T MOHAMMED BASHEER. WAQF PROGRESS REP ORT (AS ON 07.08.2026) Sr. State Waqf No of No of Waqf No of Waqf No of Total No Total No Total No Total No No. Board Waqf Properties Properties Waqf of Waqf of Waqf of Waqf of Waqf Properties Submitted by Submitted by Properties Properties Properties Properties Properties Initiated Maker Checker Approved Initiated / Rejected Rejected Return to for entry (Pending (Pending with by Completed by by Maker by Maker w i th Approver) Approver t i l l Date Approver C h ecker Checker) (A) (B) (C) (D) (A + B + C (E) (F) (G) + D + E + F + G) 1 Andaman 58 0 1 147 213 2 0 5 And Nicobar Islands 2 Andhra 318 429 63 14698 15584 17 0 59 Pradesh 3 Assam 72 412 31 190 734 17 0 12 4 Bihar Shia 245 28 5 5955 6312 24 0 55 5 Bihar Sunni 1357 1734 48 6700 11419 152 0 1428 6 Chandigarh 1 0 0 22 23 0 0 0 7 Chhattisgarh 132 38 0 2089 2444 129 0 56 8 Delhi 270 1688 297 352 3233 6 25 595 9 Gujarat 2844 26 9 24508 30789 204 0 3198 10 Haryana 408 0 0 12919 13447 7 0 113 11 Himachal 58 16 0 837 915 0 0 4 Pradesh 12 Jammu And 223 34 10 25248 25568 5 0 48 Kashmir 13 Jharkhand 221 750 3 135 1109 0 0 0 14 Karnataka 4114 58 2 53509 58846 64 0 1099 15 Kerala 3898 8024 24 63086 79929 78 1 4818 16 Lakshadweep 131 37 0 298 479 5 0 8 17 Madhya 1939 6076 566 22362 32375 798 0 634 Pradesh 18 Maharashtra 4486 10402 52 46961 71947 754 0 9292 19 Manipur 17 89 91 374 576 0 0 5 20 Meghalaya 0 0 0 13 13 0 0 0 21 Odisha 471 126 357 4118 6773 1579 1 121 22 Puducherry 24 62 4 507 624 0 0 27 23 Punjab 735 7 1 25374 26339 93 0 129 24 Rajasthan 2342 664 95 17418 32705 3713 150 8323 25 Tamil Nadu 2187 991 2 8014 15120 2903 0 1023 26 Telangana 3797 1 7 54605 63982 1807 0 3765 27 DNH and 1 1 0 0 2 0 0 0 DD 28 Tripura 23 0 0 2710 2778 0 0 45 29 Uttarakhand 276 91 146 1605 2385 7 1 259 30 Uttar Pradesh 1001 327 26 4758 8170 184 0 1874 Shia 31 Uttar Pradesh 13866 5720 198 103184 152697 4983 0 24746 Sunni 32 West Bengal 3676 1515 12 115551 131764 143 0 10867 Total 49191 39346 2050 618247 799294 17674 178 72608