Executive Summary:
The Ministry of Law and Justice addressed questions regarding TeleLaw 2.0 services and the Notary Portal modernisation. Key aspects include the online Notary Portal for paperless applications, the number of citizens benefiting from TeleLaw 2.0, integration of AI support, pro bono lawyer registration, challenges in remote areas, and training frameworks. Data is reported up to July 31, 2025, with budget utilization updated as of March 31, 2025.
Key Points / Main Content:
Notary Portal:
* Launched to provide online services related to the Notaries Act, 1952, and the Notaries Rules, 1956.
* Provides an online interface for notaries and the government for services such as verification of eligibility and issuance of digitally signed Certificates of Practice.
* Aims to be a faceless, paperless, transparent, and efficient system.
* As of 28.07.2025, 34,865 digitally signed Certificates of Practice have been issued.
TeleLaw 2.0:
* 14,557 citizens have benefitted from TeleLaw 2.0 services since its launch under Nyaya Bandhu as of 31st July 2025.
* Nyaya Setu, an AI-based Chatbot, has been developed as a Virtual Legal Assistant to disseminate legal information.
* 9,381 pro bono lawyers are registered on the Nyaya Bandhu App as of 31st July 2025.
* Cases handled include civil and criminal laws, family disputes, domestic violence, property disputes, and workplace harassment.
Challenges and Solutions in Remote Areas:
* Challenges include low digital literacy, poor internet connectivity, linguistic diversity, sociocultural barriers, and limited availability of trained legal professionals.
* Nyaya Shahayaks have been deployed in 500 Aspirational Blocks to assist beneficiaries in remote areas with pre-litigation advice and legal rights awareness.
* Under the DISHA scheme, the total budget allotted for the TeleLaw program for F.Y. 2023-2024 to F.Y. 2024-2025 is 80.82 crore, with 62.21 crore utilized as of 31.03.2025.
Training and Quality Assurance:
* Nyaya Sahayaks and Panel Lawyers undergo regular training and orientation.
* Training ensures Panel Lawyers can provide quality pre-litigation services, are conversant in regional languages, and understand relevant laws and regulations.
* Capacity-building programs are conducted in both online and offline modes.
Impact Analysis:
Notaries:
* Impact: The Notary Portal provides a streamlined, online system for application and certification, reducing paperwork and increasing efficiency.
* Action Required: Utilize the portal for verification and certification processes.
Citizens:
* Impact: Increased access to legal information and pre-litigation services through TeleLaw 2.0 and Nyaya Setu, especially for those in remote areas.
* Action Required: Utilize available TeleLaw 2.0 services and Nyaya Setu for legal assistance.
Pro Bono Lawyers:
* Impact: The Nyaya Bandhu App provides a platform to connect with individuals needing legal assistance and handle diverse cases.
* Action Required: Continue to register on the Nyaya Bandhu App and provide legal services.
Nyaya Sahayaks and Panel Lawyers:
* Impact: They play a crucial role in bridging the gap in legal access in remote areas and providing quality pre-litigation services.
* Action Required: Participate in regular training and capacity-building programs.
Key Entities Referenced
TeleLaw 2.0: A program by the Department of Justice to provide legal information and pre-litigation services, especially in remote areas.
Notary Portal: A dedicated online platform for services related to the Notaries Act, 1952 and the Notaries Rules, 1956, facilitating online interaction between notaries and the government.
Nyaya Bandhu: A program under which TeleLaw 2.0 services are launched, also an app where Pro Bono lawyers are registered.
Notaries Act, 1952: The legislation governing the appointment and functions of notaries public.
Notaries Rules, 1956: The rules pertaining to the Notaries Act, 1952.
Nyaya Setu: An AI-based Chatbot developed by the Department of Justice, serving as a Virtual Legal Assistant.
Nyaya Sahayaks: Individuals deployed in 500 Aspirational Blocks to assist beneficiaries in remote areas with pre-litigation advice.
DISHA scheme: A scheme under which budget is allocated for the TeleLaw program.
GOVERNMENT OF INDIA
MINISTRY OF LAW AND JUSTICE
DEPARTMENT OF JUSTICE
LOK SABHA
STARRED QUESTION No. 287
TO BE ANSWERED ON FRIDAY, THE 08TH AUGUST, 2025
TELE-LAW 2.0 SERVICES AND NOTARY PORTAL MODERNISATION
*287. Shri Bibhu Prasad Tarai:
Shri Suresh Kumar Kashyap:
Will the Minister of LAW AND JUSTICE be pleased to state:
(a) whether the new Notary Portal enables paperless applications and digital
certificate downloads, if so, the details and key objectives of the new portal;
(b) the total number of notaries onboarded through the new online system till date
and the number of citizens who have benefitted from the Tele-Law 2.0
services since its launch under Nyaya Bandhu;
(c) whether any steps have been taken to integrate AI-based support tools in legal
aid services, if so, the details thereof;
(d) the number of Pro Bono lawyers registered and the nature of cases handled
through the Nyaya Bandhu platform;
(e) the challenges encountered in scaling Tele-Law 2.0-particularly in remote and
tribal areas along with the measures adopted to overcome them indicating the
budget allotted and utilised thereunder till date; and
(f) the training and quality-assurance frameworks established for Para-Legal
Volunteers and lawyers engaged through the platform?
ANSWER
MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY
OF LAW AND JUSTICE; AND MINISTER OF STATE IN THE
MINISTRY OF PARLIAMENTARY AFFAIRS
(SHRI ARJUN RAM MEGHWAL)
(a) to (f): A statement is laid on the Table of the House.
1STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (f) OF LOK
SABHA STARRED QUESTION NO.*287 FOR ANSWER ON 08.08.2025
REGARDING ‘TELE-LAW 2.0 SERVICES AND NOTARY PORTAL
MODERNISATION’
(a): The Government has launched the Notary Portal as a dedicated platform for
providing online services for the works related to the Notaries Act, 1952 and the
Notaries Rules, 1956. It is intended to provide an online interface between the
Notaries and the Government for various services like verification of eligibility
for appointment as Notaries and issuance of digitally signed Certificate of
Practice as a Notary. The Notary Portal provides a faceless, paperless, transparent
and efficient system. Presently, only the module related to verification of
documents and eligibility and issuance of digitally signed Certificate of Practice
to the newly appointed Notaries is live. The objective of creating the Notary
Portal is in line with the Government policy of digitization of functioning of the
Government.
(b) As on 28.07.2025, 34865 digitally signed Certificates of Practice have been
issued by the Central Government through the Notary Portal to the newly
appointed Notaries of various States and Union Territories. As on 31st July 2025,
a total of 14,557 citizens has benefitted from the Tele-Law 2.0 services since its
launch under Nyaya Bandhu.
(c) The Department of Justice has developed a model Artificial Intelligence (AI)
based Chatbot named Nyaya Setu which is a Virtual Legal Assistant for user,
disseminating legal information and pre-litigation services. In order to enhance
the accessibility and efficiency, it is envisaged to upscale this facility at all India
level.
(d) Till 31st July, 2025, the number of pro bono lawyers registered on Nyaya
Bandhu App are 9381 and the nature of cases handled include, but not limited, to
civil and criminal laws, including Women and Child safety, Family and
2Matrimonial disputes, Domestic Violence, Property Disputes, Workplace
Harassment, etc.
(e) Scaling of Tele-Law 2.0 in remote and tribal regions has posed several
challenges, including low digital literacy, poor internet connectivity, linguistic
diversity, socio-cultural barriers, and limited availability of trained legal
professionals in inaccessible areas. To overcome these challenges, Nyaya
Shahayaks have been deployed in 500 Aspirational Blocks who, are mandated to
assist the beneficiaries in remote areas in getting pre-litigation advices and
making them aware about their legal rights. Under the DISHA scheme, the total
budget allotted for the Tele-Law program, for the period from F.Y. 2023-2024 to
F.Y. 2024-2025, is ₹80.82 crore out of which ₹62.21 crore has been utilized as on
31.03.2025.
(f) The Tele-Law program engages services of Nyaya Sahayaks and Panel
Lawyers to render free pre-litigation advice to the beneficiary under the program.
Both, Nyaya Sahayaks and Panel Lawyers, undergo regular training and
orientation once they are onboarded. The training of the Panel Lawyers ensures
that they are equipped to provide quality pre-litigation services, well conversant
in regional languages, and in central, state and local laws, rules and regulations.
Regular capacity-building programs are conducted in both online and offline
modes, covering technical, procedural, and legal aspects.
**********
3