Read or download the official PDF of this gazette notification issued by the Ministry of Communications on 21st August 2026. Classified under Press Release.
Executive Summary
On August 21, 2026, the Office of the Principal Controller of Communication Accounts (Pr. CCA), Mumbai, celebrated National Senior Citizens’ Day at the CTO Building, Fort. The event focused on honoring Department of Telecommunications (DoT) and MTNL pensioners through initiatives centered on digital empowerment, cyber security awareness, and health welfare. Key highlights included sessions on digital pension tools and the provision of doorstep services to simplify administrative processes for senior citizens.
Key Points / Main Content
Recognition of Service
The program honored the contributions of DoT and MTNL pensioners toward the development of India’s telecommunications sector.
Leadership reiterated a commitment to providing transparent, accessible, and pensioner-friendly services.
Digital Empowerment and Pension Management
Promotion of digital platforms to simplify pension-related processes and grievance redressal, including SAMPANN, DigiLocker, and UMANG.
Emphasis on using e-PPO and Jeevan Pramaan to improve access to essential services and ensure timely updates.
Cyber Security and Fraud Prevention
The Mumbai Police Cyber Crime Branch conducted sessions to sensitize pensioners to online scams and financial fraud.
Seniors were educated on emerging cyber threats and precautionary measures for the secure use of digital banking services.
Doorstep and Health Services
India Post Payments Bank (IPPB) introduced the Doorstep Digital Life Certificate (DLC) facility, allowing pensioners to submit certificates from home.
A free health camp, organized with Wockhardt Hospitals, provided medical consultations and health screenings for all attendees.
Impact Analysis
DoT and MTNL PensionersImpact
Pensioners gained critical knowledge on protecting themselves from financial fraud and learned how to use digital tools to manage their pensions more efficiently. They also received immediate medical attention through the on-site health camp.
Action Required
Pensioners should transition to using digital platforms like SAMPANN and the Doorstep DLC facility to manage their records and ensure the continuity of their pension payments.
Pr. CCA Mumbai OfficeImpact
The office strengthened its relationship with the retired workforce by consolidating pension, security, and health services onto a single platform.
Action Required
The office must continue its efforts to maintain these digital platforms and facilitate timely grievance redressal for all senior citizens under its jurisdiction.
Partner Organizations (Mumbai Police, IPPB, and Wockhardt Hospitals)Impact
These organizations successfully extended their specialized services—security education, doorstep banking, and healthcare—to a specific vulnerable demographic.
Action Required
These entities are expected to continue collaborating with the Pr. CCA office to provide ongoing support and specialized awareness sessions for senior citizens.
Key Entities Referenced
Office of the Principal Controller of Communication Accounts (Pr. CCA), Mumbai: The primary administrative body under the Department of Telecommunications responsible for pension disbursement and welfare services for telecom retirees in Mumbai.
SAMPANN (System for Accounting and Management of Pension): A digital initiative implemented by the Department of Telecommunications to provide efficient, direct pension settlement and management for retirees.
Jeevan Pramaan: A biometric-enabled digital service that allows pensioners to submit their Life Certificates online to ensure the continuity of pension payments.
Doorstep Digital Life Certificate (DLC): A welfare facility enabled by India Post Payments Bank that allows senior citizens to submit their mandatory life certificates from their homes.
India Post Payments Bank (IPPB): The financial entity facilitating the Doorstep Digital Life Certificate service and conducting awareness sessions for pensioners.
Ministry of Communications
Pr. CCA Mumbai Celebrates National Senior
Citizens’ Day
Emphasis on Pensioner Welfare, Digital Empowerment and
Senior Citizen Services
प्रव तथ: 21 AUG 2026 5:34PM by PIB Mumbai
PIB Mumbai : 21 August 2026
The Office of the Principal Controller of Communication Accounts (Pr. CCA), Mumbai,
under the Department of Telecommunications, Ministry of Communications,
Government of India, celebrated National Senior Citizens’ Day today, at the CTO
Building, Fort, Mumbai.
The programme was organised to honour the valuable contribution of pensioners of
the Department of Telecommunications (DoT) and MTNL to the growth and
development of India’s telecommunications sector.
Addressing the gathering, Principal Controller of Communication Accounts, Mumbai,
Smt. Kalpana Singh, reiterated the commitment of the Pr. CCA Mumbai office
towards providing efficient, transparent, accessible and pensioner-friendly services.
She highlighted digital initiatives available to pensioners, including SAMPANN
(System for Accounting and Management of Pension), DigiLocker, UMANG,CPGRAMS, e-PPO and Jeevan Pramaan. She emphasised the office’s continuing
efforts to use digital platforms to simplify pension-related processes, facilitate
timely grievance redressal and improve access to essential services.
Controller of Communication Accounts, Mumbai, Shri Narendra S. Dhaktode, in his
inaugural address, highlighted the importance of recognising the invaluable
contribution of senior citizens and retired employees to public service.
As part of the programme, a series of informative and welfare-oriented sessions
focusing on digital inclusion, cyber security, health awareness and ease of access to
pension services were organised.
Recognising the growing vulnerability of senior citizens to online scams and financial
fraud, experts from the Cyber Crime Branch, Mumbai Police, conducted a dedicated
cyber-security awareness session. The pensioners were sensitised about various
forms of online and financial fraud, emerging cyber threats and precautionary
measures for the safe and secure use of digital and banking services.
The India Post Payments Bank (IPPB) team also conducted a dedicated awareness
session on the Doorstep Digital Life Certificate (DLC) facility. The session
familiarised pensioners with the convenient process of submitting their Life
Certificate from the comfort of their homes.
A free health camp was organised in association with Wockhardt Hospitals, Mumbai,
providing medical consultations, health check-ups and various health screenings to
pensioners attending the programme.Through these initiatives, the Pr. CCA Mumbai office sought to bring important
pension, digital, health and security-related services onto a common platform for
the benefit of senior citizen pensioners.
The programme concluded with a Vote of Thanks by Deputy Controller Ms Kirdak
Neha Laxman.
***
Nitin Fulluke/Parshuram Kor
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(रलीज़ आईडी: 2302026) आगंतुक पटल : 140
इस वज्ञ को इन भाषाओ ंम पढ़: Marathi