**Executive Summary**
This document is DGS Order No. 07 of 2021, dated 28.01.2021, and serves as an amendment to DGS Orders No. 27 of 2020 and 37 of 2020. It outlines the procedure for photo and signature updation and verification for candidates utilizing E-Learning, the Central Attendance System, and the Exit Examination. The order addresses issues related to photo verification and provides updated instructions for seafarers to update and verify their profile photos and signatures, and specifies the procedures for photo/signature changes.
**Key Points / Main Content**
* **Photo and Signature Updation and Verification:**
* Candidates must verify their INDOS profile photo against a live image before appearing for E-learning and Exit Exams.
* A web portal provides facilities to:
* Verify live image against INDOS profile photo.
* Upload/Change INDOS profile photo.
* Upload three additional live images for better facial recognition.
* Upload/Change Signature in INDOS.
* **Technical Requirements:**
* Candidates must use a good quality web camera, plain background, and proper lighting.
* The camera/laptop used during verification should be of good quality.
* **New Procedure for Change Request:**
* A new procedure for making change requests for photo and/or signature uploads is devised.
* Candidates can access these facilities via the URL: https://220.156.188.229/. The detailed procedure is explained in the Annexure with screenshots.
* **Cautions:**
* Candidates who have successfully completed the E-Learning and Online Exit Exam shall not change his/her Photograph or signature.
* **Detailed Instructions for Photo/Signature Change and Verification**
* **Case I:** Match INDOS profile photo with live image.
* **Case II:** Upload INDOS profile photo if missing.
* **Case III:** Follow similar steps if Case I fails.
* **Case IV:** Procedure to change Signature.
**Impact Analysis**
**Stakeholder: Candidates/Seafarers**
* **Impact:**
* Candidates must now follow a revised procedure for uploading and verifying their photos and signatures.
* Those who have completed E-Learning and the Exit Exam are restricted from changing their photos/signatures.
* Candidates may need to update their equipment (webcam) to meet the required quality standards.
* **Action Required:**
* Verify INDOS profile photo against live image before exams.
* If needed, upload/change photo/signature via the specified URL.
* Adhere to the technical requirements for photo uploads (camera quality, lighting, background).
* Follow the detailed procedures (Cases I-IV) in the Annexure.
**Stakeholder: Directorate**
* **Impact:**
* The Directorate has implemented a new functionality to improve photo uploading and facial recognition.
* **Action Required:**
* Ensure support for the updated procedures is available.
* Monitor the effectiveness of the new system.
**Stakeholder: MTI (Maritime Training Institutes)**
* **Impact:**
* MTIs are responsible for uploading correct data for candidates on the e-governance system.
* **Action Required:**
* Ensure data uploads are accurate and adhere to Directorate guidelines.
Key Entities Referenced
Directorate General of Shipping: The issuer of the order and the entity responsible for its implementation, pertaining to seafarer photo and signature updates.
DGS Order No. 37 of 2020: Referenced DGS order concerning procedures for updating seafarer profiles, which this document amends.
DGS Order No. 27 of 2020: Referenced DGS order concerning responsibility on MTI to upload correct data of candidates.
DGS Order No. 07 of 2021: The primary document, an amendment regarding the procedure for photo and signature updates and verification for seafarers.
INDoS: Indian National Database of Seafarers; a national database referenced in the document in which seafarer profile photos are updated.
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DIRECTORATE GENERAL OF SHIPPING, IIIUMBAI
File No. 20-16 l8l 2020-TRG-DGS Date 28.01.2021
DGS Order No. 07 of 2021
Amendment to DGS Order No.27 of 2020 & 37 of 2020
Sub.-Procedure for Photo/signature updation and verification
l. Whereas the Directorate has issued elaborate instructions and SOP for
updation ofphotograph and signature ofthe candidates for facial recognition by
E-Learning, Central Attendance System and Exit Examination'
2. whereas the Directorate has issued DGS Order No. 27 0f 2020 dated
01.10.2020 putting responsibility on MTI to upload correct data of candidates at
the time of uploading of batch detail on e-governance system. Further, an
additional facility has been provided to candidates to verify his/her photograph
with the photograph in seafarer profile using URL'
3.WhereastheDirectoratehasissuedDGsorderNo.3lof2020dated
2l .lo.z}z}where URL mentioned atpara4.l of the DGS OrderNo.2T of 2020
has been replaced by a new URL: https://220. 156. 188.229/ for verification of
uploaded photograph in seafarer profile.
4. Whereas the Directorate has issued DGS Order No' 37 of 2020 dated
10.1 1.2020 for revised procedure for updating of seafarer profile'
5.IthascometothenoticeoftheDirectoratethatinnumberofcasesthe
photos uploaded at above mentioned URL following the prescribed procedure,
of
have not been verified. This issue has been analyzed by the technical team
the Directorate and the probable reasons have been identified as follows;
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facial recognition and the uploaded photo is not as per the SOP
issued vide DGS Orders'
The devices (camera of computer/laptop) used during the verification
11.
process are of very poor quality' These devices are not being able to
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capture good quality image of the candidate which lead to rejection
the Photo bY the sYstem'
is of bad quality and the
llt. The photo taken in poor light condition
system is not being able to verifi it with the INDoS photo'
The number of cases in which photograph has been wrongly uploaded
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has increased and there is a need to reiterate that the candidate need to
follow correct Procedure'
v. in view' the DGS has also decided to make the photograph
Keeping
uploading process more effective and developed a new functionality
for facial recognition of seafarers'
6. In partial moditication to para 8'7 and 8'8 of DGS Order No' 37 of 2020'
for
the Directorate has now devised new procedure for making a change request
The candidate can avail the facilities by
Photo or/and signature'
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The detailed procedure is
visiting the URL: httpstt1220'156'188'229t
with screen shots'
explained in theAnnexure
T.Itiscautionedthatthecandidateswhohavesuccessfullycompletedthee-
Exit Exam shall not change his/her Photograph or
Leaming and Online
signature.
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ANNEXURE
Detailed procedure for Photo/signature change and verification
The facial authentication will be done for each candidate during E-
learning and Exit Exam against the INDoS profile photo. Hence, it is
recommended to verify if the INDoS profile photo is matching with live image
or not before appearing for the E-learning and Exit Exam.
2. Through a web portal following facilities have been provided to
candidates so that they do not face any issue during the E-learning and Exit
Exam.
i. Verify your live image against the INDoS profile photo
ii. Upload/Change your INDoS profile photo
iii. Upload three additional live images for better facial recognition during E-
learning and Exit Exam
iv. Upload/Change your Signature in INDOS
Note1: Candidates are required to use a good quality web camera, plain
background and proper lighting on the face while capturing live image in the
system. Candidates should not wear a mask. Also they should try without specs,
if matching is not happening with specs.
Note 2: The devices (web camera of computer/laptop) used during the
verification process should be of good quality.
Note 3: ‘INDoS profile photo’ means the uploaded photo in the seafarer’s
INDoS profile or scanned photo for uploading on the seafarer’s INDoS profile.
The candidates are instructed to follow the procedure mentioned in the Para 8.7
of DGS order No. 37 of 2020 dated 10.11.2020 while uploading the
photographs.
Note 4:‘Live Image’ means the image captured by the devices (web camera of
computer/laptop) for uploading and matching purpose.
3. To avail aforementioned facilities, visit the
website:https://220.156.188.229/
4. Login on this website by using your INDoS number and INDoS
password.Page 2 of 8
5. After login the following Interface will be opened:
6. CASE-I: Procedure to match INDoS profile photo with live image
6.1 Click on “Verify Profile Photo” button on the top menu bar.
6.2 In the left side, system will display the candidate's ‘INDoS profile photo’
available in INDoS and in the right side, facility for capturing live image will be
displayed.
6.3 On this screen you can verify if your live image is matching with ‘INDoS
profile photo’ available in INDoS or not.
6.4 Click on “Start Webcam” to Start Web Camera.Page 3 of 8
6.5 Click on “Capture Image” to take a live image (Please follow Note 1
and 2 for having good quality image)
6.6 Click on “Verify” button. If the ‘INDoS profile photo’ is matching with
‘Live Image’, the message will be displayed on the screen as ‘User isverified
successfully’. Thereafter capture three additional live images.Page 4 of 8
6.7 Repeat the process of ‘start webcam’ and ‘capture image’ for three
times.
6.8 The ‘live image’ uploading will be successful only if ‘INDoS profile
photo’ matches with live image.
7. CASE-II- Procedure to upload INDoS profile photo, if there is no
INDoS profile photo in the INDoS
7.1 Click on “Verify Profile Photo” button on the top menu bar.
7.2 In this case as the ‘INDoS profile photo’ is not there, the message will be
displayed on the screen as ‘INDoS photo is not proper- to upload INDoS photo
click here.’ Click on the link mentioned in the message. After this next page
will be displayed showing the ‘browse’.Page 5 of 8
7.3 Click on ‘browse’ to select the scan copy of ‘INDoS profile photo’ kept
ready on the computer for uploading.
7.4 After this please follow the steps as mentioned in para 6.4 to 6.9 above.
7.5 After uploading all the three live images, the next screen will be
displayed showing the message ‘Your Passport upload is Pending’.
7.6 Click on ‘browse’ to select the scan copy of Passport page photo kept
ready on the computer for uploading. Ensure that the passport copy uploaded
shows passport photo in HORIZONTAL orientation.
7.7 After uploading the copy of Passport page, click on ‘verify Passport’.Page 6 of 8
7.8 After clicking on ‘verify passport’, the message will be displayed as
‘Passport uploaded successfully’, and ‘Your application is under Verification
Process.’
7.9 Thereafter your application will be processed by the verifying authorities
for the correctness.
7.10 You can check the statues of the application by logging into the same
web portal and clicking on the check status button.
8. CASE-III- Procedure to upload INDoS profile photo, if the INDoS
profile photo is not proper OR the process of verification as mentioned in
Case-I is not successful
8.1 Follow the steps mentioned in para 6.1 to 6.5of Case-I.Page 7 of 8
8.2 Click on “Verify” button. If the ‘INDoS profile photo’ is not matching
with ‘Live Image’, then the message will be displayed as ‘INDoS photo is not
proper -to change INDoS Photo Click here.’
8.3 Thereafter follow the steps mentioned at para 7.3 to 7.10 of Case-II
9. CASE-IV- Procedure to Change Signature
9.1 The candidates who desires to change the signature has to first Log in to
the web page as mentioned in the para 3,4 & 5 above.
9.2 Click on “Change Signature” button on the top menu bar.
9.3 The candidate has to upload scan copy of HORIZONTALPassport page
showing the photo and signature and the scan copy of the Signature kept ready
on the computer for uploading.
9.4 Click on ‘browse’ to select the scan copy of Passport page showing the
photo and Signature kept ready on the computer for uploading.
9.5 Click on ‘browse’ to select the scan copy of the Signature kept ready on
the computer for uploading.Page 8 of 8
9.6 Click on the ‘upload Signature’. After this, the page will be displayed
showing as ‘Passport and Sign uploaded successfully’, and ‘Your application is
under Verification Process.’
9.7 Thereafter your application will be processed by the verifying authorities
for the correctness.
9.8 You can check the statues of the application by logging into the same
web portaland clicking on the check status button.