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**Report on Record Retention Policy for PLI/RPLI Policy Documents**
**1. Executive Summary:**
This report analyzes the Government of India's new Record Retention Policy for Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) policy documents. The policy establishes guidelines for the retention and weeding out of physical documents related to PLI/RPLI policies based on specific criteria such as policy status (lapsed, surrendered, matured, etc.) and time elapsed. The policy aims to streamline record management within the Department of Posts and applies uniformly to all physical documents received from policyholders. A key aspect is the specified schedule for weeding out physical records annually in May, while the policy does not affect digitized electronic records.
**2. Introduction:**
This report provides an overview and analysis of the Government of India's Record Retention Policy for PLI/RPLI policy documents, as published in the Gazette of India. The report aims to inform stakeholders about the policy's objectives, key provisions, implementation aspects, and expected outcomes, based solely on the information contained within the provided policy text.
**3. Policy Overview:**
* This is a **New Policy**.
* **Core Objective(s):** The core objective, as inferred from the text, is to establish a clear and consistent framework for managing physical records related to PLI and RPLI policies. This includes defining retention periods based on policy status (e.g., lapsed, surrendered, matured, death claim, etc.) and prescribing a schedule for weeding out outdated records.
**4. Background and Rationale:**
As this is a new policy, the likely problem/issue it addresses is the need for a standardized and efficient system for managing the large volume of physical records associated with PLI/RPLI policies. Without a clear retention policy, the Department of Posts may face challenges related to storage space, retrieval efficiency, and compliance with record-keeping regulations. The policy aims to address these issues by providing clear guidelines on how long different types of policy documents should be retained and when they should be weeded out.
**5. Key Provisions / Changes:**
The policy establishes the following key provisions and rules for physical documents:
* **Retention Schedule:** The policy defines a retention schedule for different categories of PLI/RPLI policies. The retention periods vary based on factors such as whether the policy has lapsed, been surrendered, reached maturity, or resulted in a death claim. In general, policies are retained for 5 years after maturity date, payment of surrender value, date of forced surrender or payment of maturity/death claim amount. Policies cancelled during the free look period are retained for 5 years after cancellation.
* **Weeding Out Process:** The policy mandates that physical records be weeded out in the month of May every year, following the Record Retention Schedule of the Government of India.
* **Record Keeping of Weeding Out:** Appropriate records must be maintained to document the weeding out of physical records.
* **Exclusion of Electronic Records:** The retention schedule does not apply to digitized electronic records.
* **Litigation/Enquiry Exception:** Policies subject to any case filed in arbitration or any court of law/litigation, enquiry or audit should be retained for 3 years after final clearance or till the prescribed retention period whichever is later.
* **Uniform Application:** The policy applies uniformly to all physical documents received from policyholders in connection with all PLI/RPLI policies.
**6. Target Audience and Stakeholders:**
Based on the text, the primary target audience and stakeholders are:
* **Department of Posts personnel** responsible for managing PLI/RPLI policy records.
* **Policyholders:** While not directly involved in the implementation, policyholders are indirectly affected as the policy determines how long their physical documents will be retained.
* **Government of India:** The policy aligns with the government's record retention schedule.
**7. Implementation Aspects (Inferred):**
* **Responsible Agency/Bodies:** The Department of Posts, specifically the Directorate of PLI, is responsible for implementing the policy.
* **Timelines/Procedures:** The policy specifies that physical records should be weeded out annually in May, following the Record Retention Schedule of the Government of India. Appropriate records of the weeding out process must be maintained.
* **Effective Date:** The policy takes effect from the date of its publication in the official Gazette and applies to all policies, including settled, existing, and new policies.
**8. Expected Outcomes / Impact of Changes:**
The likely intended outcomes and impact of this policy are:
* **Improved Record Management:** Streamlined and standardized record management processes within the Department of Posts.
* **Reduced Storage Costs:** Reduced storage space requirements due to the regular weeding out of outdated physical records.
* **Enhanced Retrieval Efficiency:** Easier and faster retrieval of relevant policy documents due to better organization and the elimination of irrelevant records.
* **Compliance with Regulations:** Compliance with the Government of India's record retention schedule.
**9. Conclusion:**
The Record Retention Policy for PLI/RPLI policy documents establishes a comprehensive framework for managing physical records within the Department of Posts. By defining retention periods, mandating a regular weeding out process, and providing clear guidelines for implementation, the policy aims to improve record management efficiency, reduce storage costs, and ensure compliance with government regulations. The policy's significance lies in its potential to modernize and streamline record-keeping practices within a key government institution.
Key Entities Referenced
Postal Life Insurance: A type of life insurance provided by the Department of Posts, Ministry of Communications.
Rural Postal Life Insurance: A type of life insurance provided by the Department of Posts, Ministry of Communications, targeted towards people residing in rural areas.
Ministry of Communications: The government ministry responsible for the Department of Posts.
Department of Posts: The government department responsible for postal services and Postal Life Insurance.
New Delhi: Location of the Directorate of PLI and the Government of India Press. Includes State: Delhi
President of India: The Head of State who approved the Record Retention Policy.
Record Retention Policy for PLI RPLI Policy Documents: A policy that defines the retention periods for physical documents related to Postal Life Insurance and Rural Postal Life Insurance.
Government of India: The governing authority that set the Record Retention Schedule.
MANJU KUMAR: Chief General Manager PLI Equivalent to Addl. Secy.
रजिस्ट्री स.ं डी.एल.- 33004/99 REGD. No. D. L.-33004/99
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असाधारण
EXTRAORDINARY
भाग I—खण्ड 1
PART I—Section 1
प्राजधकार स ेप्रकाजित
PUBLISHED BY AUTHORITY
स.ं 143] नई ददल्ली, िक्रु िार, मई 7, 2021/ििै ाख 17, 1943
No. 143] NEW DELHI, FRIDAY, MAY 7, 2021/VAISAKHA 17, 1943
सचं ार मत्रं ालय
(डाक जिभाग)
(डाक िीिन बीमा जनदिे ालय)
नई ददल ल् ी, 30 अप्रैल, 2021
स.ं 24-01/2021-एल आई.—भारत के राष्ट्रपजत द्वारा डाक िीिन बीमा (पीएलआई) और ग्रामीण डाक िीिन
बीमा (आरपीएलआई) के जलए 'पीएलआई/आरपीएलआई पॉजलसी दस्ट्तािेिों हते ू ररकॉडड ररटेंिन नीजत' की जनम्नानुसार
घोषणा की िाती ह ै:-
क्रम स ं पॉजलसी का प्रकार अनसु चू ी
1 ऐसी पॉजलजसयााँ िहााँ तीन िषड से कम प्रीजमयम पररपक्वता जतजथ समाप्त होन े के 5 िषड पश् चात
अदा दकया गया हो और पॉजलसी लैप्स हो चुकी
हो।
2 ऐसी पॉजलजसयााँ िहााँ कम स े कम तीन िष ड तक सरेंडर िैल्य ूके भगु तान के 5 िषड पश् चात
प्रीजमयम अदा दकया गया हो और पॉजलसी को
सरेंडर दकया गया हो।
3 ऐसी पॉजलजसयााँ िहााँ कम स े कम तीन िष ड तक बाध्यतन सरेंडर की तारीख के 5 िषड पश् चात
प्रीजमयम अदा दकया गया हो और पॉजलसी को
बाध्यतन सरेंडर दकया गया हो।
2542 GI/2021 (1)2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART I—SEC.1]
4 ऐसी पॉजलजसयााँ िहााँ कम से कम तीन िषड तक पररपक्वता/मृत्य ु दािा राजि के भुगतान के 5 िषड
प्रीजमयम अदा दकया गया हो और बीमा अनुबंध
पश् चात
पररपक्वता अथिा मृत्य ु के कारण समाप्त हो गया
हो।
5 ऐसी पॉजलजसयााँ िो दक ’फ्री लकु ’ अिजध के दौरान पॉजलसी रद्द करने के 5 िषड पश्च ात
बीमाधारक द्वारा रद्द की गई।
6 ऐसी पॉजलजसयााँ िो दकसी भी न्यायालय म ें दायर मध्यस्ट्थता, मुकदमेबािी, िांच या ऑजडट, िैसा भी
दकसी भी मामले की जिषय िस्ट्तु हों।
मामला हो, स े अंजतम मंिरू ी के 3 िषड पश् चात
अथिा जनधाडररत प्रजतधारण अिजध तक िो भी बाद
म ें हो।
क) उपरोक्त नीजत, पॉजलसीधारकों स े प्राप्त सभी भौजतक दस्ट्तािेिों पर समान रूप स े लाग ू ह ै और सभी
पीएलआई/आरपीएलआई पॉजलजसयों के संबंध म ें बनाए रखी गई ह।ै
ख) भारत सरकार के ररकॉड ड ररटेंिन िेड्यलू के अनुसार, प्रत्येक िषड मई माह म ेंअजधकतम जनधाडररत समय के अनुसार
भौजतक अजभलेखों को िीड आउट दकया िाएगा और भौजतक अजभलेखों को िीड आउट करने के जलए उपयुक्त
ररकॉडड रखा िाएगा ।
ग) उपरोक्त अनुसूची संबंजधत जडजिटाइज्ड/इलेक्ट्रॉजनक अजभलेखों पर लागू नहीं होती ह।ै
3. यह आजधकाररक रािपत्र में प्रकािन की तारीख स े प्रभािी होगा और सभी पॉजलजसयों पर लागू होगा, जिसम ें
जनपटान की गई पॉजलजसयााँ, मौिूदा पॉजलजसयााँ और नई पॉजलजसयााँ िाजमल ह।ैं
मंिू कुमार, मुख्य महाप्रबंधक (डाक िीिन बीमा)
अजतररक्त सजचि के समकक्ष
MINISTRY OF COMMUNICATIONS
(Department of Posts)
(DIRECTORATE OF PLI)
New Delhi, the 30th April, 2021
No. 24-01/2021-LI.—The President of India is pleased to declare ‘Record Retention Policy for
PLI / RPLI Policy Documents’ for Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) as
under:-
Sl. Type of policy Schedule
1 Policies where less than 3 years of premia paid and 5 years after maturity date is over
policy is lapsed
2 Policies where at least 3 years of premia paid and 5 years after payment of Surrender value
policy is surrendered
3 Policies where at least 3 years of premia paid and 5 years after the date of ‘Forced Surrender’
policy is Forced Surrendered[भाग I—खण् ड 1] भारत का रािपत्र : असाधारण 3
4 Policies where at least 3 years of premia paid and 5 years after payment of Maturity/Death Claim
insurance contract is discharged due to Maturity or amount
Death
5 Policies cancelled at the option of Insurant during 5 years after cancellation of the policy
‘Free Look’ period
6 Policies which are subject matter of any case filed in 3 years after final clearance from arbitration,
any court of law litigation, enquiry or audit as the case may be or
till the prescribed retention period, whichever is
later.
A. The above policy is applicable uniformly to all physical documents received from policyholders
and maintained in connection with all PLI/RPLI policies.
B. Physical records shall be weeded out per above schedule, in the month of May every year and
appropriate record be kept for having weeded out the physical records, as per the Record Retention
Schedule of Government of India.
C. The above schedule is not applicable to the corresponding digitized /electronic records.
2. This shall take effect from the date of publication in the official Gazette and shall be applicable to
all Policies including settled policies, existing policies and new policies.
MANJU KUMAR, Chief General Manager (PLI)
Equivalent to Addl. Secy.
Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064
and Published by the Controller of Publications, Delhi-110054.