**Policy Summary: Ministry of Communications - Department of Posts IT 2.0 Application Rollout in Delhi**
The Department of Posts, under the Ministry of Communications, announces the rollout of the next-generation APT application (IT 2.0) in Delhi, commencing August 4, 2025. This digital transformation initiative aims to enhance user experience, accelerate service delivery, and provide a more customer-friendly interface for postal operations.
Implementation will occur at 353 Post Offices and 61 Branch Post Offices in Delhi. To facilitate a seamless transition, a planned downtime is scheduled for Saturday, August 2, 2025, during which no public transactions will be available at the aforementioned locations. However, 35 specified Post Offices within Delhi (Aliganj, Amar Colony, Andrewsganj, C G O Complex, Dargah Sharif, Defence Colony, District Court Complex Saket, East Of Kailash Phase I, East Of Kailash, Gautam Nagar, Golf Links, Gulmohar Park, Hari Nagar Ashram, Hazrat Nizamuddin, Jungpura, Kasturba Nagar, Krishna Market, Lodi Road, Lajpat Nagar, Malviya Nagar, MMTCSTC Colony, Nehru Nagar, ND South ExtII, Panchsheel Enclave, Pragati Vihar, Pratap Market, Pushp Vihar, Sadiq Nagar, Safdarjung Air Port, Saket, Sant Nagar, Sarvodya Enclave, South Malviya Nagar, Sriniwaspuri and Jeevan Nagar BO) will remain open for public transactions on August 2, 2025.
The downtime is necessary for data migration, system validations, and configuration processes. The Department of Posts requests customers to plan their visits accordingly and apologizes for any inconvenience.
Release ID: 2150807
Key Entities Referenced
Ministry of Communications: The Indian government ministry responsible for telecommunications and postal services.
IT 2.0 Application: A digital transformation initiative by the Department of Posts.
Department of Posts: The government-operated postal service in India.
APT application: Next generation application being rolled out to enhance user experience and service delivery.
Delhi: The National Capital Territory of India where the upgraded system is being implemented in Post Offices and Branch Post Offices.
Post Offices: 353 Post offices in Delhi where the upgraded APT system will be implemented.
Branch Post Offices: 61 Branch Post Offices in Delhi where the upgraded APT system will be implemented.
Aliganj: One of the Post Offices in Delhi that will remain open for Public Transactions on 02.08.2025.
Ministry of Communications
Rollout of IT 2.0 Application –A Digital
Transformation Initiative
Posted On: 31 JUL 2025 5:01PM by PIB Delhi
The Department of Posts is proud to announce the rollout of the next- generation APT application, marking a
major leap forward in our journey towards digital excellence and nation- building. As part of this
transformative initiative, the upgraded system will be implemented at 353 Post Offices and 61 Branch Post
Offices in Delhi on 04.08.2025.
To enable a seamless and secure transition to this advanced digital platform, a planned downtime has been
scheduled on 02.08.2025 (Saturday). No public transactions will be carried out at 353 Post Offices and 61
Branch Post Offices in Delhi on 02.08.2025. This temporary suspension of services is necessary to facilitate
data migration, system validations, and configuration processes, ensuring that the new system goes live
smoothly and efficiently. However, following 35 Post Offices in Delhi will remain open on 02.08.2025 for
Public Transactions.
Name of Post offices which will remain open on 02.08.2025
Aliganj, Amar Colony, Andrewsganj, C G O Complex, Dargah Sharif, Defence Colony, District
Court Complex Saket, East Of Kailash Phase I, East Of Kailash, Gautam Nagar, Golf Links,
Gulmohar Park, Hari Nagar Ashram, Hazrat Nizamuddin, Jungpura, Kasturba Nagar, Krishna
Market, Lodi Road, Lajpat Nagar, Malviya Nagar, MMTC-STC Colony, Nehru Nagar, ND South
Ext-II, Panchsheel Enclave, Pragati Vihar, Pratap Market, Pushp Vihar, Sadiq Nagar, Safdarjung Air
Port, Saket, Sant Nagar, Sarvodya Enclave, South Malviya Nagar, Sriniwaspuri and Jeevan Nagar
BO.
The APT application is designed to offer an enhanced user experience, faster service delivery, and
a more customer-friendly interface, reflecting our unwavering commitment to delivering smarter,
efficient, and future- ready postal operations.
We request our valued customers to kindly plan their visits in advance and bear with us during this brief
interruption. We deeply regret any inconvenience caused and assure you that these steps are being taken in the
interest of delivering better, faster, and more digitally empowered services to every citizen.
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Samrat/Allen
(Release ID: 2150807)