**Executive Summary**
The Office of the Controller General of Communication Accounts (CGCA) has integrated its SAMPANN pension portal with the UMANG (Unified Mobile Application for New-age Governance) platform. This integration, effective from January 21, 2026, enables approximately 4 lakh pensioners of the Department of Telecommunication to easily retrieve their Pension Payment Order (PPO) number and Life Certificate (LC) validity status via the UMANG app or web portal.
**Key Points / Main Content**
* **SAMPANN-UMANG Integration:**
* The SAMPANN pension management system is now integrated with the UMANG platform.
* The integration aims to enhance ease of access for pensioners and promote transparency.
* **Functionality:**
* Pensioners can retrieve their PPO number and check Life Certificate validity status.
* The service is accessible via the UMANG mobile app and web portal.
* Pensioners are advised to use Aadhaar for authentication.
* **SAMPANN Overview:**
* SAMPANN (System for Accounting and Management of Pension) is a digital platform developed by the Office of the Controller General of Communication Accounts.
* It is dedicated to pension administration and allied financial management functions.
* It digitizes the entire pension lifecycle, from initiation to grievance redressal.
* Pensioners receive payments directly into their bank accounts and can perform tasks like submitting life certificates and registering complaints online.
* **Accessing UMANG:**
* Available on Android, iOS, and the web.
* Access via Web Portal: Go to https://web.umang.gov.in/ and click Login/Register.
* Access via Mobile App: Download the UMANG app from the Google Play Store (Android) or App Store (iOS).
* **How to Register and Log in**
* Open the app/portal and tap Login/Register
* Click on Signup for Registration
* Enter your mobile number and click on Generate OTP
* You will receive an OTP (One-Time Password) and enter it to verify your number
* After verifying OTP, you will be prompted to enter requisite details and create an MPIN (mobile PIN) to secure your login
* **How to Explore Services on UMANG**
* After Login, the user will see the UMANG dashboard
* Users can use the search bar or browse categories to find services
* SAMPANN services can be explored on UMANG portal with keywords viz. Telecommunications, SAMPANN, Pension, PPO, CGCA, Life certificate, etc.
* SAMPANN services can also be searched under the category "Social Security & Pensioner" on UMANG Portal
* **Using SAMPANN Services:**
* **Know your PPO Number:** Enter bank/post office account number and date of birth to display PPO details.
* **Life certificate validity date:** Enter Bank/Post office Account number/SAMPANN registered mobile number/PPO number and Date of Birth to display the Life Certificate validity date.
**Impact Analysis**
**Pensioners of the Department of Telecommunication**
* **Impact:** Easier access to pension-related information (PPO number and Life Certificate validity), increased transparency, and reduced need to visit offices.
* **Action Required:** Download the UMANG app or visit the UMANG web portal, register/login, and utilize the SAMPANN services available on the platform.
**Office of the Controller General of Communication Accounts (CGCA)**
* **Impact:** Streamlined service delivery, enhanced transparency, and reduced administrative burden through digital integration.
* **Action Required:** Maintain and support the integration of the SAMPANN portal with the UMANG platform.
Key Entities Referenced
UMANG (Unified Mobile Application for New-age Governance): A unified platform for accessing government services.
SAMPANN (System for Accounting and Management of Pension): A digital platform for pension administration developed by the Office of the Controller General of Communication Accounts.
Office Of Controller General of Communication Accounts: The office responsible for developing and operating the SAMPANN pension portal.
Department of Telecommunication: The department which provides services to pensioners through UMANG and SAMPANN.
Digital India: A government initiative promoting digital transformation, under which UMANG operates.
Ministry of Communications
SAMPANN pension portal developed by Office Of
Controller General of Communication Accounts,
integrates with UMANG Portal
SAMPANN Integration on UMANG Enables Easy PPO & Life
Certificate validity status for about 4 lakh pensioners of
Department of Telecommunication across the country
प्रव तथ: 21 JAN 2026 4:19PM by PIB Delhi
The SAMPANN pension management system developed by the office of Controller General of
Communication Accounts has been integrated with the UMANG (Unified Mobile Application for New-
age Governance) platform. This initiative facilitates pensioners in retrieving their Pension Payment Order
(PPO) number and Life Certificate (LC) validity status via the UMANG web portal or mobile application,
thereby ensuring that all the pensioners have access to vital information related to their pension available
at all times.
Shri Ashish Joshi, Principal Controller of Communication Accounts (Pr. CCA), Delhi, emphasized that
this integration is designed to enhance ease of access for pensioners, promote transparency, and ensure the
seamless delivery of pension-related information via a unified digital platform. The availability of these
services through the UMANG application, complemented by the recent DigiLocker integration,
underscores the department’s commitment to providing prompt and transparent services to all pensioners.UMANG constitutes a singular unified platform—encompassing a mobile application and web portal—for
accessing government services proffered by Central, State, and Local bodies, anytime and anywhere. As
part of the Digital India initiative, it is available on Android, iOS, and web platforms. Pensioners are
advised to access the UMANG application from the Google Play Store, Apple App Store, or https://web.u
mang.gov.in/, authenticating via Aadhaar.
About SAMPANN: SAMPANN (System for Accounting and Management of Pension) is a flagship
digital platform of the Department, developed, owned, and operated by the Office of the Controller
General of Communication Accounts for pension administration and allied financial management
functions. Dedicated to the nation by the Hon’ble Prime Minister on 29th December 2018, it marks a shift
from system-centric administration to pensioner-centric governance, freeing retirees and their families
from visiting offices to claim their rightful benefits.
SAMPANN has digitized the entire pension lifecycle—from initiation and processing of cases to issuance
of e-Pension Payment Orders, disbursement, accounting, reconciliation, financial reporting, audit
facilitation, and grievance redressal. Pensioners now receive payments directly into their bank accounts,
eliminating the need to visit banks or government offices; they can check payment status, submit life
certificates, generate e-PPOs, request changes like mobile numbers or addresses, and register complaints
from home. The Department also operates toll-free helplines to further assist our esteemed senior citizens.
FAQ- UMANG for accessing SAMPANN Services
1. What is UMANG?
UMANG is a single unified platform (mobile app + web portal) to access government services offered by
Central, State, and Local bodies—anytime, anywhere. It’s part of the Digital India initiative and available
on Android, iOS, and the web.2. How to Access UMANG?
a. Via Web Portal
1. Go to the official portal: https://web.umang.gov.in/
2. Click Login/Register at the top.
b. Via Mobile App
1. Download the UMANG app from the Google Play Store (Android) or App Store (iOS).
2. Open the app and choose a language of your choice.
3. Allow required permissions (for a better user experience).
3. How to Register & Log In?
Register
1. Open the app/portal and tap Login/Register.
2. Click on Signup for Registration.
3. Enter your mobile number and click on Generate OTP.
4. You’ll receive an OTP (One-Time Password)—enter it to verify your number.
Set MPIN
1. After verifying OTP, you will be prompted to enter requisite details and create an MPIN (mobile PIN)—
this secures your login.
2. Save your MPIN for future logins.
Log In
• You can log in using:
✔ MPIN
✔ OTP sent to your registered mobile
✔ The DigiLocker account details can also be used to log in directly on UMANG.
4. How to explore services on UMANG?
Find & Use Services
1. After login, the user will see the UMANG dashboard.
2. Users can use the search bar or browse categories to find services.
3. SAMPANN service can be explored on UMANG portal with keywords viz. Telecommunications,
SAMPANN, Pension, PPO, CGCA, Life certificate, etc.
4. SAMPANN services can also be searched under the category “Social Security & Pensioner” on
UMANG Portal.
5. How to use SAMPANN Services on UMANG?
Presently, two services of SAMPANN are hosted on UMANG:a) Know your PPO number:
SAMPANN users can enter their bank/post office account number & date of birth and click on Submit.
The system will display the PPO number associated with the entered
details.
b) Life certificate validity date:
SAMPANN user can enter their Bank/Post office Account number/SAMPANN registered mobile
number/PPO number and Date of Birth and click on Submit. The Life Certificate validity date will be
displayed on the screen.
****
MI/ARJ
(रलीज़ आईडी: 2216904) आगंतुक पटल : 381
इस वज्ञ को इन भाषाओ ंम पढ़: Urdu , Marathi , ही