Home India Securities and Exchange Board of India Simplified norms for processing investor’s service requests ...
Date: 2023-11-17 Category: Not Applicable State: Union Government Country: India

Simplified norms for processing investor’s service requests by RTAs and norms for furnishing PAN, KYC details and nomination

Issued by Securities and Exchange Board of India · Not Applicable

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Executive Summary & Key Takeaways

**Summary:** This circular, issued by the Securities and Exchange Board of India (SEBI) on November 17, 2023, addresses the processing of investor service requests by Registrars to an Issue and Share Transfer Agents (RTAs) and requirements for furnishing Permanent Account Number (PAN), Know Your Client (KYC) details, and Nomination. The circular modifies the Master Circular for Registrars to an Issue and Share Transfer Agents dated May 17, 2023, specifically amending paragraph 19.2. Key changes include the removal of references to "freezing/frozen" folios and the elimination of the requirement for RTAs and listed companies to refer folios to the administering authority under the Benami Transactions Prohibitions Act, 1988, and/or the Prevention of Money Laundering Act, 2002. The circular instructs Stock Exchanges, Depositories, RTAs, and listed companies to comply with the conditions outlined within, amend relevant bylaws and regulations, communicate these provisions to their constituents and stakeholders, and disseminate the information on their websites. The circular is effective immediately. This directive is issued under the authority of Section 11(1) of the Securities and Exchange Board of India Act, 1992, with the objective of protecting investor interests, promoting market development, and regulating the securities market. The complete circular is available on the SEBI website under the "Legal Framework Circulars" category. For further information, contact Aradhana Verma, General Manager, Market Intermediaries Regulation and Supervision Department at Tel. No. 022-2644 9633 or via email at aradhana@sebi.gov.in. The reference number for this circular is SEBI/HOM/MIRSD/POD-1/CIR/2023/181.

Key Entities Referenced

Securities and Exchange Board of India (SEBI): Regulatory body for securities market in India, issuing the circular. Registrars to an Issue and Share Transfer Agents (RTAs): Entities registered with SEBI that process investor service requests. Recognized Stock Exchanges: Stock exchanges recognized by SEBI. Recognized Depositories: Entities recognized by SEBI for holding securities. PAN, KYC details and Nomination: Investor details that RTAs are required to process. Registrars Association of India: Association representing Registrars to an Issue and Share Transfer Agents (RTAs) in India. Benami Transactions Prohibitions Act, 1988: Indian law prohibiting benami transactions. Prevention of Money Laundering Act, 2002: Indian law to prevent money laundering.
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CIRCULAR SEBI/HO/MIRSD/POD-1/P/CIR/2023/181 November 17, 2023 To All registered Registrars to an Issue and Share Transfer Agents (RTAs) All Listed Companies through Recognized Stock Exchanges Recognized Stock Exchanges All Recognized Depositories Depository Participants through Depositories Dear Sir / Madam, Simplified norms for processing investor’s service requests by RTAs and norms for furnishing PAN, KYC details and Nomination 1. SEBI, vide circular no. SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37 dated March 16, 2023 (now rescinded due to issuance of Master Circular for Registrars to an Issue and Share Transfer Agents dated May 17, 2023) had simplified norms for processing investor’s service request by RTAs and for furnishing PAN, KYC details and Nomination. 2. Based on representations received from the Registrars’ Association of India, feedback from investors, and to mitigate unintended challenges on account of freezing of folios and referring frozen folios to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and/or Prevention of Money Laundering Act, 2002, it has been decided to do away with the above provisions. Accordingly, para 19.2 of the Master Circular for Registrars to an Issue and Share Transfer Agents dated May 17, 2023 has been amended as follows: 2.1. Reference to the term ‘freezing/ frozen’ has been deleted. 2.2. Referral of folios by the RTA/listed company to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and/or Prevention of Money Laundering Act, 2002, has been done away with. 3. Stock Exchanges, Depositories, RTAs and listed companies are advised to: 3.1. comply with the conditions laid down in this circular; 3.2. make necessary amendments to the relevant bye-laws, rules and regulations, operational instructions, as the case may be, for the implementation of the above circular; and Page 1 of 23.3. bring the provisions of this circular to the notice of their constituents and also disseminate the same on the website. 3.4. communicate and create awareness amongst stakeholders. 4. This circular shall come into force with immediate effect. 5. This circular is issued in exercise of powers conferred by Section 11(1) of the Securities and Exchange Board of India Act, 1992 to protect the interests of investors in securities and to promote the development of, and to regulate the securities market. 6. This circular is available on SEBI website at www.sebi.gov.in under the categories “Legal Framework -> Circulars”. Yours faithfully, Aradhana Verma General Manager Market Intermediaries Regulation and Supervision Department Tel. No. 022-2644 9633 Email id - aradhanad@sebi.gov.in Page 2 of 2

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