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Information Note to the Press (Press Release No. 110 / 2026)
TELECOM REGULATORY AUTHORITY OF INDIA
www.trai.gov.in
New Delhi, 04 Aug 2026
For Immediate Release
TRAI Assesses Mobile Network Quality Across Srinagar, Rajbagh, Nowgam, Chanpora,
Hyderpora, Ranbirgarh, Shadi Pora, Dab Sadat, Seh Pora, Ganderbal, Rangil, New Theed, Dani
Hama, Rainawari, Soura, Hardu Aboora , Gulmarg, Anantnag, Hakura Badas Gam, Qazigund,
Qaimoh, Bijbehara, Mattan, Seer Hamdan, Srigufwara, Sallar Pahalgam, Srinagar to Pahalgam
Highway passing through Pampore, Lethipora, Barsoo, Awantipora, Chersoo
Awantipora,Bijbehara, Mattan,Seer Hamdan, Aishmuqam, Yanier and Srinagar to Gulmarg
Highway passing through Narbal, Kawoosa Khalisa, Magam, Kunzer, Cahandilora, Tungmarg
and Gulmarg etc.
The Telecom Regulatory Authority of India (TRAI) has released findings of Independent Drive
Test (IDT) conducted across Srinagar City, Gulmarg City, Anantnag City, Pahalgam City,
Srinagar to Pahalgam Highway and Srinagar to Gulmarg Highway Route under J&K LSA, during
the month of June 2026, for information of general telecom consumers. The purpose of this drive
test is to assess and verify real time quality of mobile network services (both voice & data)
provided by Telecom Service Providers (TSPs). During the IDT, TRAI captures performance of
TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call
Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput etc., which are then
published to inform Consumers and encourage TSPs to improve their services.
2. These IDTs have been designed to capture on ground mobile network performance of all
TSPs across diverse usages environment like cities, hotspots, public transport hubs, etc. In this
type of drive testing, live data and voice sessions are established using SIM cards from all TSPs
over 2G, 3G, 4G and 5G networks. Multiple advanced test handsets are used, and the sessions are
monitored and analyzed in real-time using advanced Software Systems.
3. TRAI, through its appointed agency, conducted drive tests across City drive – 373.6 Km,
Highway Drive-111.5 Km, Hotspot locations - 06, Walk Test – 4.9 Km and Inter Operator Calling
at 01 location during 08th June 2026 to 12th June 2026 in J&K LSA. These tests were conducted
under the supervision of the TRAI Regional Office Delhi. The observations presented in drive
test reports represent the performance of the TSPs on the area / route under test on the day / time
of conducting the drive test.
14. Drive Test Route Map: The following map provides overview of drive test routes
indicating Railway Drive, Highway Drive, City drive, Hotspots, Walk tests & Inter-operator
calling, as per the legends shown on the map: -
Figure-1: Drive test routes
25. Key Parameters Assessed
a) Coverage Gap: Percentage of samples, for which signal strength observed less than
the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ 5G).
b) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup
Time, Call Silence Rate, Speech Quality (MOS).
c) Call Silence Instance: Number of call silence instances occurred during the calls.
d) Data Services: Download / Upload Throughput, Latency, Jitter, Packet Drop Rate.
6. The overall mobile network performance in Srinagar and Gulmarg City route for the key
parameters has been summarized below: -
a) Coverage Gap - The signal strength observed during voice testing on the drive test
route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples
having poor signal strength out of the total samples collected, was 194/40350 for
Airtel, 1380/40020 for BSNL, 167/37548 for RJIL and 4500/39609 for VIL. Details
of the coverage gaps have been provided in the map of Annexure-I.
b) Dropped Calls - Dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G), measured as
the number of dropped calls out of the number of successfully established calls, were
0/360 for Airtel, 07/340 for BSNL, 0/361 for RJIL and 3/360 for VIL. Details of the
dropped call locations have been provided in the map of Annexure-I.
c) Call Silence Instance - Call silence instances in Auto-selection mode (5G/4G),
measured as the total number of silence instances observed for > 3 seconds out of the
total calls established, were 0/350 for Airtel, 39/332 for BSNL, 2/348 for RJIL and
9/344 for VIL. Details of the call silence instance locations have been provided in the
map of Annexure-I.
d) Data Download and Upload Throughput:
i) Data Download performance (Overall): Average download speed was observed as
188.64 Mbps for Airtel (5G), 10.77 Mbps for BSNL (4G), 276.92 Mbps for RJIL (5G)
and 24.14 Mbps for VIL (4G). Detail of Download throughput has been provided in
the map of Annexure-I.
ii) Data Upload performance (Overall): Average upload speed was observed as 33.69
Mbps for Airtel (5G), 6.34 Mbps for BSNL (4G), 35.90 Mbps for RJIL (5G) and 10.79
Mbps for VIL (4G). Details of Upload throughput have been provided in the map of
Annexure-I.
3Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the
map of Annexure-I.
7. The overall mobile network performance in Anantnag and Pahalgam City route for the
key parameters has been summarized below: -
a) Coverage Gap - The signal strength observed during voice testing on the drive test
route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples
having poor signal strength out of the total samples collected, was 226/17997 for
Airtel, 3242/16735 for BSNL, 365/17914 for RJIL and 6947/15634 for VIL. Details
of the coverage gaps have been provided in the map of Annexure-II.
b) Dropped Calls - Dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G), measured as
the number of dropped calls out of the number of successfully established calls, were
0/161 for Airtel, 4/142 for BSNL, 0/161 for RJIL and 5/145 for VIL. Details of the
dropped call locations have been provided in the map of Annexure-II.
c) Call Silence Instance - Call silence instances in Auto-selection mode (5G/4G),
measured as the total number of silence instances observed for > 3 seconds out of the
total calls established, were 01/156 for Airtel, 17/133 for BSNL, 2/155 for RJIL and
10/111 for VIL. Details of the call silence instance locations have been provided in
the map of Annexure-II.
d) Data Download and Upload Throughput:
i) Data Download performance (Overall): Average download speed was observed as
183.84 Mbps for Airtel (5G), 6.86 Mbps for BSNL (4G), 163.53 Mbps for RJIL (5G)
and 12.92 Mbps for VIL (4G). Detail of Download throughput has been provided in
the map of Annexure-II.
ii) Data Upload performance (Overall): Average upload speed was observed as 24.43
Mbps for Airtel (5G), 2.91 Mbps for BSNL (4G), 24.98 Mbps for RJIL (5G) and 5.79
Mbps for VIL (4G). Details of Upload throughput have been provided on the map of
Annexure-II.
Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the
map of Annexure-II.
8. The overall mobile network performance in Srinagar to Pahalgam Highway Route for the
key parameters has been summarized below: -
a) Coverage Gap - The signal strength observed during voice testing on the drive test
route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples
having poor signal strength out of the total samples collected, was 84/7890 for Airtel,
1912/7878 for BSNL, 138/7919 for RJIL and 2474/7699 for VIL. Details of the
coverage gaps have been provided in the map of Annexure-III.
4b) Dropped Calls - Dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G), measured as
the number of dropped calls out of the number of successfully established calls, were
0/40 for Airtel, 0/38 for BSNL, 0/41 for RJIL and 4/41 for VIL. Details of the dropped
call locations have been provided in the map of Annexure-III.
c) Call Silence Instance - Call silence instances in Auto-selection mode (5G/4G),
measured as the total number of silence instances observed for > 3 seconds out of the
total calls established, were 0/39 for Airtel, 9/35 for BSNL, 0/38 for RJIL and 1/38
for VIL. Details of the call silence instance locations have been provided in the map
of Annexure-III.
d) Data Download and Upload Throughput:
i) Data Download performance (Overall): Average download speed was observed as
192.01 Mbps for Airtel (5G), 14.61 Mbps for BSNL (4G), 88.24 Mbps for RJIL (5G)
and 14.27 Mbps for VIL (4G). Details of Download throughput has been provided in
the map of Annexure-III.
ii) Data Upload performance (Overall): Average upload speed was observed as 34.39
Mbps for Airtel (5G), 8.00 Mbps for BSNL (4G), 32.05 Mbps for RJIL (5G) and 5.90
Mbps for VIL (4G). Details of Upload throughput have been provided in the map of
Annexure-III.
Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the
map of Annexure-III.
9. The overall mobile network performance in Srinagar to Gulmarg Highway Route for the
key parameters has been summarized below: -
a) Coverage Gap - The signal strength observed during voice testing on the drive test
route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples
having poor signal strength out of the total samples collected, was 374/4876 for Airtel,
1586/4648 for BSNL, 449/4207 for RJIL and 2284/4499 for VIL. Details of the
coverage gaps have been provided in the map of Annexure-IV.
b) Dropped Calls - Dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G), measured as
the number of dropped calls out of the number of successfully established calls, were
4/27 for Airtel, 7/26 for BSNL, 7/27 for RJIL and 7/25 for VIL. Details of the dropped
call locations have been provided in the map of Annexure-IV.
c) Call Silence Instance - Call silence instances in Auto-selection mode (5G/4G),
measured as the total number of silence instances observed for > 3 seconds out of the
total calls established, were 4/25 for Airtel, 7/26 for BSNL, 0/22 for RJIL and 1/21
for VIL. Details of the call silence instance locations have been provided in the map
of Annexure-IV.
5d) Data Download and Upload Throughput:
i) Data Download performance (Overall): Average download speed was observed as
176.89 Mbps for Airtel (5G), 8.82 Mbps for BSNL (4G), 88.14 Mbps for RJIL (5G)
and 13.80 Mbps for VIL (4G). Detail of Download throughput has been provided in
the map of Annexure-IV.
ii) Data Upload performance (Overall): Average upload speed was observed as 36.14
Mbps for Airtel (5G), 4.20 Mbps for BSNL (4G), 33.45 Mbps for RJIL (5G) and 5.09
Mbps for VIL (4G). Details of Upload throughput have been provided in the map of
Annexure-IV.
Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the
map of Annexure-IV.
10. Details of drive test route and area covered during the IDT are as below: -
a) City - The areas covered in the city drive are Srinagar, Rajbagh, Nowgam, Chanpora,
Hyderpora, Ranbirgarh, Shadi Pora, Dab Sadat, Seh Pora, Ganderbal, Rangil, New
Theed, Dani Hama, Rainawari, Soura, Hardu Aboora , Gulmarg, Anantnag, Hakura
Badas Gam, Qazigund, Qaimoh, Bijbehara, Mattan, Seer Hamdan, Srigufwara, Sallar
Pahalgam and nearby areas.
b) Highway - The area covered in the Highway route are Srinagar to Pahalgam Highway
passing through Pampore, Lethipora, Barsoo, Awantipora, Chersoo
Awantipora,Bijbehara, Mattan,Seer Hamdan, Aishmuqam, Yanier and Srinagar to
Gulmarg Highway passing through Narbal, Kawoosa Khalisa, Magam, Kunzer,
Cahandilora, Tungmarg and Gulmarg etc.
c) Hotspot - The hotspot locations, capturing stationary user experience are Accounts
General Office, Betaab Valley Viewpoint, Hari Singh High St., SMHS
Hospital, Srinagar Railway Station and University of Kashmir Srinagar.
d) Walk Test - The walk test conducted on 12th June 2026, covered Lal Chowk to
Ghanta Ghar capturing mobile network behaviors in crowded pedestrian
environments.
6ii. The findings of this IDT report have been shared with respective TSPs for taking further
necessary action at their end. Detailed reports of IDT are made available on the TRAI website at
www.trai.gov.ifl. For any clarification or additional information, an email can be sent to
adv.catrai.gov or Regional Office of TRAI at Delhi RO can be contacted on telephone no. +91-
11-20907772.
(Vivek Khare)
Advisor, RO Delhi,
TRAI
iiAnnexure-I
Srinagar and Gulmarg City:
a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength
for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: -
Parameter AIRTEL BSNL RJIL VIL
Total Number of Samples captured on Drive test route 40350 40020 37548 39609
Number of Samples having poor signal strength 194 1380 167 4500
Number of Samples having limited service (No Coverage) 0 58 0 57
Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for
3G, and −85 dBm for 2G.
Coverage Gap observed
AIRTEL
1BSNL
RJIL
2VIL
Note: Plot is based on Dynamic Drive Test results only
b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G)
are as below: -
Parameter AIRTEL BSNL RJIL VIL
Number of successful Calls Established 362 340 361 360
Number of dropped Calls 0 7 0 3
Locations of Dropped Calls
BSNL
3VIL
Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
4c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode
(5G/4G) are as below: -
Parameter AIRTEL BSNL RJIL VIL
Call Established
352 332 348 344
(within service provider network)
Number of silences calls for >3 Sec 0 35 2 7
Total number of silence instances for >3 Sec 0 39 2 9
Locations of Call Silence Instance
BSNL
RJIL
5VIL
Note: Call silence instances are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
6d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and
Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection
mode (5G/4G/3G/2G) are as below: -
(i) Download Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical Download throughput
(Mbits/s) 8.41 5.00 15.00 15.00
declared by TSP
Average Download Throughput
(Mbits/s) 188.64 10.77 276.92 24.14
measured during IDT
AIRTEL
BSNL
7RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
8(ii) Upload Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical upload throughput
(Mbits/s) 1.11 3.00 7.00 8.00
declared by TSP
Average Upload Throughput
(Mbits/s) 33.69 6.34 35.90 10.79
m easured during IDT
AIRTEL
BSNL
9RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
10Annexure-II
Anantnag and Pahalgam City:
a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength
for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: -
Parameter AIRTEL BSNL RJIL VIL
Total Number of Samples captured on Drive test route 17997 16735 17914 15634
Number of Samples having poor signal strength 226 3242 365 6947
Number of Samples having limited service (No Coverage) 0 731 0 658
Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for
3G, and −85 dBm for 2G.
Coverage Gap observed
AIRTEL
11BSNL
RJIL
12VIL
Note: Plot is based on Dynamic Drive Test results only
13b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G)
are as below: -
Parameter AIRTEL BSNL RJIL VIL
Number of successful Calls Established 161 142 161 145
Number of dropped Calls 0 4 0 5
Locations of Dropped Calls
BSNL
VIL
Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
14c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode
(5G/4G) are as below: -
Parameter AIRTEL BSNL RJIL VIL
Call Established
156 133 155 111
(within service provider network)
Number of silences calls for >3 Sec 1 11 2 7
Total number of silence instances for >3 Sec 1 17 2 10
Locations of Call Silence Instance
AIRTEL
BSNL
15RJIL
VIL
Note: Call silence instances are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
16d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and
Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection
mode (5G/4G/3G/2G) are as below: -
(i) Download Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical Download throughput
(Mbits/s) 8.41 5.00 15.00 15.00
declared by TSP
Average Download Throughput
(Mbits/s) 183.84 6.86 163.53 12.92
measured during IDT
AIRTEL
17BSNL
RJIL
18VIL
Note: Plot is based on Dynamic Drive Test results only
19(ii) Upload Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical upload throughput
(Mbits/s) 1.11 3.00 7.00 8.00
declared by TSP
Average Upload Throughput
(Mbits/s) 24.43 2.91 24.98 5.79
m easured during IDT
AIRTEL
BSNL
20RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
21Annexure-III
Srinagar to Pahalgam Highway Route:
a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength
for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: -
Parameter AIRTEL BSNL RJIL VIL
Total Number of Samples captured on Drive test route 7890 7878 7919 7699
Number of Samples having poor signal strength 84 1912 138 2474
Number of Samples having limited service (No Coverage) 0 31 0 0
Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for
3G, and −85 dBm for 2G.
Coverage Gap observed
AIRTEL
22BSNL
RJIL
23VIL
Note: Plot is based on Dynamic Drive Test results only
b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G)
are as below: -
Parameter AIRTEL BSNL RJIL VIL
Number of successful Calls Established 40 38 41 41
Number of dropped Calls 0 0 0 4
Locations of Dropped Calls
VIL
Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
24c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode
(5G/4G) are as below: -
Parameter AIRTEL BSNL RJIL VIL
Call Established
39 35 38 38
(within service provider network)
Number of silences calls for >3 Sec 0 5 0 1
Total number of silence instances for >3 Sec 0 9 0 1
Locations of Call Silence Instance
BSNL
VIL
Note: Call silence instances are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
25d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and
Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection
mode (5G/4G/3G/2G) are as below: -
(i) Download Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical Download throughput
(Mbits/s) 8.41 5.00 15.00 15.00
declared by TSP
Average Download Throughput
(Mbits/s) 192.01 14.61 88.24 14.27
measured during IDT
AIRTEL
26BSNL
RJIL
27VIL
Note: Plot is based on Dynamic Drive Test results only
(ii) Upload Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical upload throughput
(Mbits/s) 1.11 3.00 7.00 8.00
declared by TSP
Average Upload Throughput
(Mbits/s) 34.19 8.00 32.05 5.90
m easured during IDT
AIRTEL
28BSNL
RJIL
29VIL
Note: Plot is based on Dynamic Drive Test results only
30Annexure-IV
Srinagar to Gulmarg Highway Route:
a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength
for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: -
Parameter AIRTEL BSNL RJIL VIL
Total Number of Samples captured on Drive test route 4876 4648 4207 4499
Number of Samples having poor signal strength 374 1586 449 2284
Number of Samples having limited service (No Coverage) 108 100 435 306
Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for
3G, and −85 dBm for 2G.
Coverage Gap observed
AIRTEL
BSNL
31RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
32b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G)
are as below: -
Parameter AIRTEL BSNL RJIL VIL
Number of successful Calls Established 27 26 27 25
Number of dropped Calls 4 7 7 7
Locations of Dropped Calls
AIRTEL
BSNL
33RJIL
VIL
Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
34c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode
(5G/4G) are as below: -
Parameter AIRTEL BSNL RJIL VIL
Call Established
25 26 22 21
(within service provider network)
Number of silences calls for >3 Sec 2 7 0 1
Total number of silence instances for >3 Sec 4 7 0 1
Locations of Call Silence Instance
AIRTEL
BSNL
35VIL
Note: Call silence instances are shown in red colour and which can be clicked to know the exact
location (latitude and longitude) on the map
36d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and
Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection
mode (5G/4G/3G/2G) are as below: -
(i) Download Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical Download throughput
(Mbits/s) 8.41 5.00 15.00 15.00
declared by TSP
Average Download Throughput
(Mbits/s) 176.89 8.82 88.14 13.80
measured during IDT
AIRTEL
BSNL
37RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
38(ii) Upload Throughput
Measured AIRTEL BSNL RJIL VIL
Parameter
in (upto 5G) (upto 4G) (upto 5G) (upto 4G)
Typical upload throughput
(Mbits/s) 1.11 3.00 7.00 8.00
declared by TSP
Average Upload Throughput
(Mbits/s) 36.14 4.20 33.45 5.09
m easured during IDT
AIRTEL
BSNL
39RJIL
VIL
Note: Plot is based on Dynamic Drive Test results only
40