TRAI Assesses Mobile Network Quality Across Gorakhpur Airport, Taramandal, Ramjanki Nagar and Shahpur in Gorakhpur City & nearby areas.

lnform;it1on Note to the> Press (Press Release No1.S. /2026) TELECOM REGULATORY AUTHORITY OF INDIA w ww.tral.gov.ln Regional Office Bhopal, June'2026 For Immediate Release TRAI Assesses Mobile Network Quality Across Gorakhnath. jhunglya. Ratnpur, Pipraich. Rampur !l111ur g, Bhalhat. Mangalpur. Delhi Public School. Gorakhpur. Govindpur. Kualesar. Belghat. Madapar. Gorakhpur Airport, Taramandal. Ramjank1 Nagar and Shahpur in Gorakhpur City & neurby areas. The Telecom Regulatory Authority of India (TAAi) has released findings of Independent Drive Test (IDT) conducted across Gorakhpur City & nea1by areas and Lucknow to Gorakhpur Railway route under UPE LSA. during the month of May 2026, for information of general telecom consumers. The purpose or this drive Lest Is lo assess and verify real time quality of mobile network services (boll1 voice & data) provided by Telecom Service Providers (TSPs). During the IDT. TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR). Call Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput etc., which are then published to Inform Consumers and encourage TSPs to Improve their services. 2. These IDTs. have been designed lo capture on ground mobile network performance of all TSPs across diverse usages environment like cities. hotspots. public transport hubs. etc. In this type of drive testing, hve data and voice sessions are established using SIM cards from all TSPs over 2G. 3G. 4G, and SG networks. Multiple advanced test handsets are used, and the sessions are monitored and analysed In real-time using advanced Soflware Systems. 3. TRAI. through its appointed agency, conducted drive tests across City drrve - 342.l KMs, Hotspot locations - 11. Walk Test - 3.7 Kms and Railway ­ 296.3 Kms in Gorakhpur city and Lucknow to Gorakhpur Railway route during 4th May 2026 to 8111 May 2026 in UPE LSA. These tests were conducted under the supervision ot the TRAI Regional Office Bhopal. The observations presented In drive tesl reports represent the performance of the TSPs on the area/ route under test on the day/ time or conducting the drive test. 4. Drive Test Route Map: The following map provides overview of drsve test routes indicating City drive, Inter-operator calling, Holspots and Vlall- tests, as per the legends shown on the map: ­ \ rleiends '--·--•­ C11y ... ....,,... .. lnlt!fopcrator ......... . ., Hotspot ~ -· -· · .... W~lk lest . .. ...... ·-·. ... ...._ .,...-. Railway "'- .,.,,. ,,. .._. ..... ..... ... --··· ·-­ .. .. .._....,... O• ~ ... . ' ·~~·· . .."!::.':"'• ..-. ...._ .......... ·-· I _ ~.- .. ·- ­ ... •• _ I ... ... ........ .__. .... I - O.• •• .... ·~· ·-· .... ...,.. 11;.o-, . ....... ... ... .. :.. ......- ... .. ·.. -.. ·. . .. ",... .. ... .... ... \ ../ -... -· - ·-· ··· ... . .. .· .~ ·-­.. - ...... .. .. - ....... .•._ ........ ··- ... . ~ ' ~ i.••• ,,. • ..... .. ·- I ·• ,............,.,..., ..... .. ......... , . .. ... ., ... ,. _,,,. . ·­ , ·"· ~ ,.~:. 5. Key Parameters Assessed a. Coverage Gap: Percentage of samples. for which signal strength observed less than the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ SG). b. Voice Services: Call Setup Success Rate (CSSR). Drop Call Rate (OCR). Call Setup Time, Call Silence Rate, Speech Quality (MOS). C. Call Siience Instance: Number of call silence Instance occurred duringlhC! C\lllS. d. Data Servics: Download/ Upload Throughpul. Latency. Jilter. Packet Drop Rate 6. Thr overall mobile network performance In Gorakhpvr Cily and L11cknow to Gorakhpur Rnilway roule city for the key prirameters has been 5urnmarlsed below: ­ a ) Coverage Gap - The signal strength observed during voice testing on the dnve test route In auto-selection mode (5G/4G/3G/2G), measured as the number of samples having poor signal strength out of the total samples collected, was 589/ 51058 for Airtel. 13582/ 48601 for BSNL, 623/ 50514 for RJIL and 569/ 50572 for VIL for Gorakhpur city & nearby areas and 1011/ 15568 for Airtel. 6247/ 13622 for BSNL, 450/ 15645 for RJIL and 1163/ 15449 for VIL for Lucknow to Gorakhpur Railway. Details of the coverage gaps have been provided in lhe map Annexed. b ) Dropped Calls - Dropped calls, measured as the number of dropped calls out of the number of successfully established calls. were 1/ 453 for Airtel. 22/ 431 for BSNL. 2/ 454 for RJIL and 4/ 453 for VIL for Gorakhpur city & nearby areas and 2/ 81 for Airtel, 25/ 78 for BSNL, 4/ 82 for RJIL and 2/ 79 for VIL for Lucknow to Gorakhpur Rallway. Details of Lhe dropped call locations have been orovided in the map Annexed. c ) Call Silence Instance - Call silence instances, measured as the total number of silence Instances observed for > 3 seconds out of the total calls established. were 18/ 440 for Airtel. NA for BSNL. 6/ 439 for RJIL and 18/ 449 for VI L for Gorakhpur city & nearby areas. Details of the call sllence instance locations have been provided In the map Annexed . d) Data Download and Upload Throughput': I) Data Download performance (Overall): Average download speed was observed as 116.48 Mbps for Airtel (5G/4G). 5.54 Mbps for BSNL (4G), 204.44 Mbps f 0 r RJll (5G/4G) and 64.50 Mbps for Vi l (5G/4G) for Gorakhpur city & nearby areas and 38.73 Mbps for Airtel (5G/4G). 5.53 Mbps for BSNl (4G). 68.38 Mbps for RJIL (5G/4G) and 28.51 Mbps for VIL (SG/4G) for Lucknow to Gorakhpur Railway. Detail or Download throughput h;ic; hPPn rrovicfod in the map Annexed.. Ii) Data Upload performance (Overall): Average upload speeel was observed as 21.49 Mbps ror Alrtel (5G/4G). 2.67 Mbps ror B5Nl (4G}, 19.74 Mbps for RJIL (5G/4G) and 14.83 Mbps for Vil (5G/4G) for Gorakhpur city & nearby areas and 10.28 Mbps for Alrtcl (SG/4G), 3.05 Mbps for BSNL (4G), 10.79 Mbps for RJll (SG/4G) and 7.56 Mbps for VIL (5G/4G) ror Lucknow lo Gorakhpur Rallway. Detail of Upload throughput h;is \ o /been provided in l11e map Annexed. Local1ons of Dropped Ci!lls and Call Silence Instances can be seen by clicking red dol on the map Annexed. 7. Details or drive test route and area covered during lhe IDT ls as under: · a ) City · The areas covered in the city drive are Gorakhnath. Jhungiya. Ralnpur, Pipraicl1, Rampur Buzurg. Bhathat. Mangalpur. Delhi Public School. Gorakhpur. Govindpur. Kaalesar. Belyhat. Madapar. Gorakhpur Airport, Taramandal. Ram1anki Nagar and Shahpur elc. in Gorakhpur C1ly & nearby areas. b ) Hotspot The hot spot locations, capturing stationary user experience. are All India Institute of Medical Sciences. Babil Raghav Das Medical College Gorakh:>ur, Gorakhnalh Temple, Gorakhpur Airport. Gorakhpur Junction. HP Petrol Pump Bus Station Nausad. Maharana Pratap Polytechnic, Mahatma Gandhi Post Graduate College. Mahayogl Gorakhnath University, MMM University of Technology, Orlon Mall etc. c ) Walk Test • The walk tests conducted on 7th May 2026. covered Ambedkar Park, Nauka Vihar Ramgarh Tai and Vijay Chowk Market Area capturing mobile network behaviour in crowded pedestrran environments. d ) Railway Route . The Rallway route conducted on 4 Lh May 2026, covered Lucknow to Gorakhpur passing through Barabanki, Rudauli. Ayodhya, Mankapur. Bastl and Khalllabad etc. 8. The findings of this IDT report have been shared with respective TSPs for taking further necessary action at their end. Detailed reports of IDT are made available on the TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to adv.bhopal@tral.gov.ln or Regional Office of TAAi at Bhopal RO can be contacted on telephone no. +91·755-2s 75501. ~ Sanjay Kumar Gupta, Advisor. RO OhopalAnnexure 1. Gorakhpur City & nearby areas: - a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: Parameter AIRTEL BSNL RJIL VIL Total Number of Samples captured on Drive test route 51058 48601 50514 50572 Number of Samples having poor signal strength 589 13582 623 569 Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for 3G, and −85 dBm for 2G. Coverage Gap observed AIRTEL BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 1b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G) are as below: Parameter AIRTEL BSNL RJIL VIL Number of successful Calls Established 453 431 454 453 Number of dropped Calls 1 22 2 4 Locations of Dropped Calls AIRTEL BSNL RJIL VIL Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map. 2c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode (5G/4G) are as below: Parameter AIRTEL BSNL RJIL VIL Call Established 440 NA* 439 449 (within service provider network) Number of silences calls for >3 Sec 16 NA* 6 18 Total number of silence instances for >3 Sec 18 NA* 6 18 *NA- Not Applicable Locations of Call Silence Instance AIRTEL RJIL VIL Note: Call silence instances are shown in red color and which can be clicked to know the exact location (latitude and longitude) on the map 3d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto- selection mode (5G/4G/3G/2G) are as below: (i) Download Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 4G) (upto 5G) (upto 5G) Typical Download throughput (Mbits/s) 49.00 3.46 15.00 15.00 declared by TSP Average Download Throughput (Mbits/s) 116.48 5.54 204.44 64.50 measured during IDT AIRTEL BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only 4(ii) Upload Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 4G) (upto 5G) (upto 5G) Typical upload throughput (Mbits/s) 8.00 2.64 7.00 8.00 declared by TSP Average Upload Throughput (Mbits/s) 21.49 2.67 19.74 14.83 measured during IDT AIRTEL BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 52. Lucknow to Gorakhpur Railway Route: a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: Parameter AIRTEL BSNL RJIL VIL Total Number of Samples captured on Drive test route 15568 13622 15645 15449 Number of Samples having poor signal strength 1011 6247 450 1163 Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for 3G, and −85 dBm for 2G. Coverage Gap observed AIRTEL BSNL RJIL 6VIL Note: Plot is based on Dynamic Drive Test results only b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G) are as below: Parameter AIRTEL BSNL RJIL VIL Number of successful Calls Established 81 78 82 79 Number of dropped Calls 2 25 4 2 Locations of Dropped Calls AIRTEL BSNL 7RJIL VIL Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map. c) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto- selection mode (5G/4G/3G/2G) are as below: (i) Download Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 4G) (upto 5G) (upto 5G) Typical Download (Mbits/s) 49.00 3.46 15.00 15.00 throughput declared by TSP Average Download Throughput measured during (Mbits/s) 38.73 5.53 66.38 28.51 IDT AIRTEL 8BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 9(ii) Upload Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 4G) (upto 5G) (upto 5G) Typical upload throughput (Mbits/s) 8.00 2.64 7.00 8.00 declared by TSP Average Upload Throughput (Mbits/s) 10.28 3.05 10.79 7.56 measured during IDT AIRTEL BSNL RJIL 10VIL Note: Plot is based on Dynamic Drive Test results only. 11