TRAI Assesses Mobile Network Quality Across in Uttara Kannada District, Karnataka LSA.

Information Note to the Press (Press Release No 95/2026) TELECOM REGULATORY AUTHORITY OF INDIA www.trai.gov.in New Delhi, 16 July 2026 For Immediate Release TRAI Assesses Mobile Network Quality Across in Uttara Kannada District, Karnataka LSA. The Telecom Regulatory Authority of India (TRAI) has released findings of Independent Drive Test (IDT) conducted across Uttara Kannada District, Karnataka LSA, during the month of May 2026, for information of general telecom consumers. The purpose of this drive test is to assess and verify real time quality of mobile network services (both voice & data) provided by Telecom Service Providers (TSPs). During the IDT, TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput etc., which are then published to inform Consumers and encourage TSPs to improve their services. 2. These IDTs have been designed to capture on ground mobile network performance of all TSPs across diverse usages environment like cities, hotspots, public transport hubs, etc. In this type of drive testing, live data and voice sessions are established using SIM cards from all TSPs over 2G, 3G, 4G, and 5G networks. Multiple advanced test handsets are used, and the sessions are monitored and analysed in real-time using advanced Software Systems. 3. TRAI, through its appointed agency, conducted drive tests across City drive – 440.5 KMs, Hotspot locations - 12, Walk Test – 8.7 KMs, Railway – 761.0 KMs, in Karwar city & nearby areas from 18th May 2026 to 21st May 2026 in Karnataka LSA. These tests were conducted under the supervision of the TRAI Regional Office Bengaluru. The observations presented in drive test reports represent the performance of the TSPs on the area/ route under test on the day/ time of conducting the drive test. 4. Drive Test Route Map: The following map provides overview of drive test routes indicating City drive, Inter-operator calling, Hotspots and Walk tests, as per the legends shown on the map:- 15. Key Parameters Assessed a) Coverage Gap: Percentage of samples, for which signal strength observed less than the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ 5G). b) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS). c) Call Silence Instance: Number of call silence instance occurred during the calls. d) Data Servies: Download/ Upload Throughput, Latency, Jitter, Packet Drop Rate 6. The overall mobile network performance in Uttara Kannada District for the key parameters has been summarised below:- a) Coverage Gap - The signal strength observed during voice testing on the drive test route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples having poor signal strength out of the total samples collected, was 5104/34323 for Airtel, 10378/35480 for BSNL, 7089/37941 for RJIL and 6626/28580 for VIL. Details of the coverage gaps have been provided in the map Annexed. b) Dropped Calls - Dropped calls, measured as the number of dropped calls out of the number of successfully established calls, were 14/311 for Airtel, 28/306 for BSNL, 17/346 for RJIL and 12/260 for VIL. Details of the dropped call locations have been provided in the map Annexed. c) Call Silence Instance - Call silence instances, measured as the total number of silence instances observed for > 3 seconds out of the total calls established, were 17/ 304 for Airtel, 8/ 274 for BSNL, 12/331 for RJIL and 8/230 for VIL. Details of the call silence instance locations have been provided in the map Annexed. d) Data Download and Upload Throughput: i) Data Download performance (Overall): Average download speed was observed as 109.02 Mbps for Airtel (5G/4G), 5.73 Mbps for BSNL (4G), 229.12 Mbps for RJIL (5G/4G) and 25.04 Mbps for VIL (5G/4G/2G). Detail of Download throughput has been provided in the map Annexed. ii) Data Upload performance (Overall): Average upload speed was observed as 26.02 Mbps for Airtel (5G/4G), 2.07 Mbps for BSNL (4G), 18.19 Mbps for RJIL (5G/4G) and 10.78 Mbps for VIL (5G/4G/2G). Detail of Upload throughput has been provided in the map Annexed. Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the map Annexed. 7. Details of drive test route and area covered during the IDT is as under:- a) City - The areas covered in the city drive are Shirwada, Kodibag, Hattikeri, Ankola, Mirjan, Bhatkal, Anantwadi, Kasarkoda, Kumta, Devimane, Sirsi, Manchikere, Yellapur, Bhagavati, Ambikanagar, Dandeli, Bapeli, Ganeshgudi and Haliyal etc. in Uttara Kannada District. b) Railway Route - Bengaluru to Karwar passing through Hassan, Mangaluru, Udupi, Murdeshwar and Ankola etc. c) Hotspot - The hot spot locations, capturing stationary user experience, are Ankola Bus Stand, Bhatkal Bus Stand, Dandeli Bus Stand, District Hospital Karwar, Government Hospital Dandeli, Government Hospital Haliyal, Haliyal Bus Stand, Honnavar Bus Stand, Karwar Bus Stand, Kumta Bus Stand, Sirsi Bus Stand, and Yellapura Bus Stand. d) Walk Test - The walk tests conducted on 19th to 20th May 2026, covered Bhatkal Old Town Walkway, Karwar Beach Promenade Stretch, Kumta Town Bazaar Walk, Murdeshwar Beach & Temple Walkway, and Sirsi Sri Marikamba Temple.etc. 28. The findings of this IDT report have been shared with respective TSPs for taking further necessary action at their end. Detailed reports of IDT are made available on the TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to adv.bengaluru@trai.gov.in or Regional Office of TRAI at Bengaluru RO can be contacted on telephone No. +91-80-22865004. 3Annexure 1. Uttara Kannada District: a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below: AIRTE Parameter BSNL RJIL VIL L Total Number of Samples captured on Drive test 34323 35480 37941 28580 route Number of Samples having poor signal strength 5104 10378 7089 6626 Number of Samples having limited service (No 6487 4479 3755 9565 Coverage) Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for 3G, and −85 dBm for 2G. Coverage Gap observed AIRTEL BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 4b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G) are as below:- Parameter AIRTEL BSNL RJIL VIL Number of successful Calls Established 311 306 346 260 Number of dropped Calls 14 28 17 12 Locations of Dropped Calls AIRTEL BSNL RJIL VIL Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map. 5c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode (5G/4G) are as below:- Parameter AIRTEL BSNL RJIL VIL Call Established 304 274 331 230 (within service provider network) Number of silences calls for >3 Sec 17 8 12 8 Total number of silence instances for >3 24 10 15 8 Sec Locations of Call Silence Instance AIRTEL BSNL RJIL VIL Note: Call silence instances are shown in red color and which can be clicked to know the exact location (latitude and longitude) on the map. 6d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection mode (5G/4G/3G/2G) are as below:- (i) Download Throughput AIRTEL BSNL RJIL VIL Measured Parameter (upto (upto (upto (upto in 5G) 4G) 5G ) 4G) Typical Download throughput declared by (Mbits/s) 9.79 10.46 15.00 15.00 TSP Average Download Throughput measured (Mbits/s) 109.02 5.73 229.12 25.04 during IDT AIRTEL BSNL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 7(ii) Upload Throughput AIRTEL BSNL RJIL VIL Measured Parameter (upto (upto (upto (upto in 5G) 4G) 5G ) 4G) Typical upload throughput (Mbits/s) 5.60 3.41 7.00 8.00 declared by TSP Average Upload Throughput (Mbits/s) 26.02 2.07 18.19 10.78 m easured during IDT z BSNL AIRTEL RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 82. Bengaluru to Karwar Railway: a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is as below:- Parameter AIRTEL BSNL RJIL VIL Total Number of Samples captured on Drive test 44653 37684 45911 38986 route Number of Samples having poor signal strength 12528 17526 9986 15934 Number of Samples having Limited Service (No 3414 7448 1837 7003 Coverage) Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for 3G, and −85 dBm for 2G. Coverage Gap observed AIRTEL BSNL 9RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 10b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G) are as below:- Parameter AIRTEL BSNL RJIL VIL Number of successful Calls Established 238 211 250 218 Number of dropped Calls 18 47 26 56 Locations of Dropped Calls AIRTEL BSNL RJIL VIL Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map. 11c) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto-selection mode (5G/4G/3G/2G) are as below:- (i) Download Throughput AIRTEL BSNL RJIL VIL Measured Parameter (upto (upto (upto (upto in 5G) 4G) 5G ) 4G) Typical Download throughput declared by (Mbits/s) 9.79 10.46 15.00 15.00 TSP Average Download Throughput measured (Mbits/s) 28.43 5.49 121.15 12.94 during IDT AIRTEL BSNL 12RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 13(ii) Upload Throughput AIRTEL BSNL RJIL VIL Measured Parameter (upto (upto (upto (upto in 5G) 4G) 5G ) 4G) Typical upload throughput (Mbits/s) 5.60 3.41 7.00 8.00 declared by TSP Average Upload Throughput (Mbits/s) 11.21 2.14 8.03 7.99 m easured during IDT AIRTEL BSNL 14RJIL VIL Note: Plot is based on Dynamic Drive Test results only. 15