**Policy Summary: TRAI Assesses Network Quality in Goa South and Surrounding Areas (July 2025)**
In July 2025, the Telecom Regulatory Authority of India (TRAI) conducted an Independent Drive Test (IDT) to evaluate mobile network performance in Goa South, Maharashtra Licensed Service Area (LSA). The tests covered 261.8 kms of city routes, 3.9 Kms of coastal routes, 8.9 kms of Walk routes, and 9 hotspot locations, assessing 2G, 3G, 4G, and 5G technologies. The drive tests, overseen by the TRAI Regional Office, Bengaluru, targeted diverse environments including urban zones, institutional hotspots, public transport hubs, and high-speed corridors.
Key performance indicators (KPIs) for voice and data services were measured.
**Voice Services:**
* **Call Setup Success Rate (CSSR):** Airtel (95.33%), BSNL (94.03%), RJIL (99.18%), and VIL (96.54%) in Autoselection mode (5G/4G/3G/2G).
* **Call Setup Time:** Airtel (0.89 seconds), BSNL (4.13 seconds), RJIL (0.87 seconds), and VIL (1.08 seconds) in Autoselection mode (5G/4G/3G/2G).
* **Drop Call Rate (DCR):** Airtel (0.43%), BSNL (3.94%), RJIL (0.62%), and VIL (1.27%) in Autoselection mode (5G/4G/3G/2G).
* **Call Silence Mute Rate:** Airtel (2.48%), RJIL (2.55%), and VIL (1.98%) in packet-switched networks (4G/5G).
* **Mean Opinion Score (MOS):** Airtel (3.98), BSNL (2.48), RJIL (3.79), and VIL (3.97).
**Data Services:**
* **Average Download Speed:** Airtel (90.05 Mbps - 5G/4G/2G), BSNL (1.26 Mbps - 4G/3G/2G), RJIL (143.94 Mbps - 5G/4G), and VIL (26.45 Mbps - 4G/2G).
* **Average Upload Speed:** Airtel (17.33 Mbps - 5G/4G/2G), BSNL (2.09 Mbps - 4G/3G/2G), RJIL (20.77 Mbps - 5G/4G), and VIL (11.36 Mbps - 4G/2G).
* **Latency (50th percentile):** Airtel (24.15 ms), BSNL (58.50 ms), RJIL (29.25 ms), and VIL (22.80 ms).
* **Data Performance Hotspots:** Airtel 4G DL: 56.41 Mbps, 4G UL: 6.80 Mbps.
The tests encompassed areas like Vasco Da Gama, Colva, Cuncolim, Kolsar, Bally, Quepem, Chandor, Davorlim, Madgaon, Verna, Coralim Bambolim and locations like Big Foot Goa, Birla Mandir, Colva Beach, Dabolim Airport, Dona Paula, Madgaon Railway Station, Miramar Beach, Shri Mahalasa Narayani Devalaya, South Goa Collector Office. Walk tests focused on Goa Medical College, Panjim KTC Bus Stand, Panjim Market, and Vasco Da Gama Railway Station. The coastal test route was from Mandovi Bridge to Miramar Beach.
The findings have been communicated to the concerned Telecom Service Providers (TSPs) for necessary action. The detailed report is available on the TRAI website (www.trai.gov.in). For clarifications, contact Shri Brajendra Kumar, Advisor, Regional Office, Bengaluru, TRAI, at adv.bengaluru@trai.gov.in or Tel. No. 918022865004.
Key Entities Referenced
Telecom Regulatory Authority of India TRAI: The regulatory body that released the Independent Drive Test IDT findings.
Goa South: A district in Goa, India, where network quality assessment was performed.
Maharashtra: A state in India, the Licensed Service Area LSA along with Goa South.
Bengaluru: City in Karnataka, India, location of the TRAI Regional Office that supervised the drive tests.
Airtel: One of the Telecom Service Providers (TSPs) whose network performance was evaluated.
BSNL: One of the Telecom Service Providers (TSPs) whose network performance was evaluated.
RJIL: Reliance Jio Infocomm Limited, one of the Telecom Service Providers (TSPs) whose network performance was evaluated.
VIL: Vodafone Idea Limited, one of the Telecom Service Providers (TSPs) whose network performance was evaluated.
Ministry of Communications
TRAI Assesses Network Quality Across Goa (South)
and Surrounding Area
Posted On: 04 SEP 2025 6:21PM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for the
Goa (South), Maharashtra Licensed Service Area (LSA), covering extensive City/Highway routes during the
month of July 2025. The drive tests, conducted under the supervision of the TRAI Regional Office,
Bengaluru, were designed to capture real-world mobile network performance across diverse usage
environments – Urban Zones, Institutional Hotspots, Public Transport Hubs, and high-speed Corridors.
nd th
Between 22 July 2025 to 25 July 2025, TRAI teams conducted detailed tests across 261.8 kms of City
Test, 3.9 Kms of coastal Test, 8.9 kms of Walk Test and 09 Hotspot locations. Technologies evaluated
included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset capabilities.
The findings of IDT have been intimated to all the TSPs concerned for further necessary action.
Key Parameters Assessed:
a) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time,
Call Silence Rate, Speech Quality (MOS), Coverage.
b) Data Services: Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video
Streaming Delay.
Call Setup Success Rate - Airtel, BSNL, RJIL and VIL have 95.33%, 94.03%, 99.18% and 96.54% call
setup success rate respectively in Auto-selection mode (5G/4G/3G/2G).
Drop Call Rate - Airtel, BSNL, RJIL and VIL have drop call rate of 0.43%, 3.94%, 0.62% and 1.27%
respectively in Auto-selection mode (5G/4G/3G/2G).
Summary of Performance against key QoS parameters
CSSR: Call Setup Success Rate i.e. (in %), CST: Call Setup Time (in seconds), DCR: Drop Call Rate (in %)
& MOS: Mean Opinion Score representing typical voice quality.S
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In Goa (South), the assessment included high-density neighbourhoods like Vasco Da Gama, Colva, Cuncolim,
Kolsar, Bally, Quepem, Chandor, Davorlim, Madgaon, Verna, Coralim & Bambolim etc.
TRAI also evaluated real-world conditions at Big Foot Goa, Birla Mandir, Colva Beach, Dabolim Airport,
Dona Paula, Madgaon Railway Station, Miramar Beach, Shri Mahalasa Narayani Devalaya, South Goa
Collector Office to reflect stationary user experience.
th
The walk tests, conducted on 24 July 2025 focused on Goa Medical College, Panjim KTC Bus Stand,
Panjim Market, and Vasco Da Gama Railway Station, capturing mobile network behaviour in crowded
pedestrian environments.
The coastal test was conducted from Mandovi Bridge to Miramar Beach to understand quality of service
along the route.
The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time
environments. The detailed report is available at TRAI website www.trai.gov.in. For any
clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be
contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004.
***
Samrat/Allen
(Release ID: 2163799)