On October 31, 2025, the Telecom Regulatory Authority of India (TRAI) published the findings of its Independent Drive Test (IDT) conducted in September 2025, assessing network quality in the Pune, Maharashtra Licensed Service Area (LSA). The drive tests, overseen by the TRAI Regional Office, Bengaluru, covered 415.5 kms, including 379.9 km of city drive, 27 km of metro drive, 14 hotspots, and 8.6 km of walk test. The assessment spanned diverse usage environments such as urban zones, institutional hotspots, public transport hubs, and high-speed corridors, and evaluated 2G, 3G, 4G, and 5G technologies. Key parameters assessed included Voice Services (Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage) and Data Services (Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay).
Key findings:
* **Call Setup Success Rate (Auto-selection mode 5G/4G/3G/2G):** Airtel (100.00%), BSNL (94.72%), RJIL (98.24%), VIL (98.99%). Overall Airtel (95.33%), BSNL (94.03%), RJIL (99.18%), VIL (96.54%).
* **Drop Call Rate (Auto-selection mode 5G/4G/3G/2G):** Airtel (0.13%), BSNL (8.68%), RJIL (0.13%), VIL (0.38%). Overall Airtel (0.43%), BSNL (3.94%), RJIL (0.62%), VIL (1.27%).
* **Call Setup Time (Auto-selection mode 5G/4G/3G/2G):** Airtel (0.59 seconds), BSNL (3.03 seconds), RJIL (0.85 seconds), VIL (0.60 seconds). Overall Airtel (0.89 seconds), BSNL (4.13 seconds), RJIL (0.87 seconds), VIL (1.08 seconds).
* **Call Silence/Mute Rate (Packet switched network 4G/5G):** Airtel (2.48%), RJIL (2.55%), VIL (1.98%).
* **Mean Opinion Score (MOS):** Airtel (3.98), BSNL (2.48), RJIL (3.79), VIL (3.97).
* **Data Download Speed (Overall):** Airtel (90.05 Mbps), BSNL (1.26 Mbps), RJIL (143.94 Mbps), VIL (26.45 Mbps).
* **Data Upload Speed (Overall):** Airtel (17.33 Mbps), BSNL (2.09 Mbps), RJIL (20.77 Mbps), VIL (11.36 Mbps).
* **Latency (Overall):** Airtel (24.15ms), BSNL (58.50ms), RJIL (29.25ms), VIL (22.80ms).
* **Hotspot Data Performance (Mbps):**
* Airtel: 4G D/L (56.41), 4G U/L (6.80), 5G D/L (178.70), 5G U/L (19.49).
* BSNL: 4G D/L (1.15), 4G U/L (2.88).
* RJIL: 4G D/L (31.14), 4G U/L (7.51), 5G D/L (157.02), 5G U/L (18.34).
* VIL: 4G D/L (37.61), 4G U/L (10.92).
The assessment included areas such as Chakan, Talegaon Dabhade, Ravet, Pirangut, Kothrud, and evaluated real-world conditions at Aga Khan Palace, Botanical Garden, IT Hub (Hinjawadi Phase 1), Phoenix Mall, and more. Walk tests were conducted on September 10th and 11th, 2025 focusing on Kamala Nehru Hospital, Jyotiba Phule Mandai, Pune Bus Stand, and Pune Railway Station. The Metro drive test was conducted from Ramwadi to Vanaz Metro, and Swargate to PCMC Metro.
For clarifications, contact Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI at adv.bengaluru@trai.gov.in or +91-80-22865004. Detailed report available at www.trai.gov.in.
Key Entities Referenced
Telecom Regulatory Authority of India (TRAI): The regulatory body that conducted the Independent Drive Test (IDT) and released the findings on network quality.
Pune: City and surrounding area in Maharashtra where the network quality was assessed.
Maharashtra Licensed Service Area (LSA): The geographical area covering Pune for which network quality was assessed.
Ministry of Communications
TRAI Assesses Network Quality Across Pune
City and Surrounding Area
Posted On: 31 OCT 2025 2:13PM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT)
findings for the Pune, Maharashtra Licensed Service Area (LSA), covering extensive City/Highway
routes during the month of September 2025. The drive tests, conducted under the supervision of the
TRAI Regional Office, Bengaluru, were designed to capture real-world mobile network performance
across diverse usage environments – Urban Zones, Institutional Hotspots, Public Transport Hubs, and
high-speed Corridors.
Between 08th September 2025 to 12th September 2025, TRAI teams conducted detailed tests across
415.5 kms of Pune City and surrounding area including 379.9 Kms of City drive, Metro drive of
27 Kms, 14 Hot spots and 8.6 Kms Walk Test. Technologies evaluated included 2G, 3G, 4G, and
5G, reflecting the service experience of users across multiple handset capabilities. The findings of
IDT have been intimated to all the TSPs concerned for further necessary action.
Key Parameters Assessed:
a) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time,
Call Silence Rate, Speech Quality (MOS), Coverage.
b) Data Services: Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and
Video Streaming Delay.
Call Setup Success Rate - Airtel, BSNL, RJIL and VIL have 100.00%, 94.72%, 98.24% and 98.99%
call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G).
Drop Call Rate - Airtel, BSNL, RJIL and VIL have drop call rate of 0.13%, 8.68%, 0.13% and 0.38%
respectively in Auto-selection mode (5G/4G/3G/2G).
Summary of Performance against key QoS parameters
CSSR: Call Setup Success Rate i.e. (in %), CST: Call Setup Time (in seconds), DCR: Drop Call Rate
(in %) & MOS: Mean Opinion Score representing typical voice quality.Summary-Voice services
Call Setup Success Rate: Airtel, BSNL, RJIL and VIL have 95.33%, 94.03%, 99.18% and
96.54% call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G).
Call Setup Time: Airtel, BSNL, RJIL & VIL have call setup time of 0.89, 4.13, 0.87 and 1.08
seconds respectively in Auto-selection mode (5G/4G/3G/2G).
Drop Call Rate: Airtel, BSNL, RJIL and VIL have drop call rate 0.43%, 3.94%, 0.62% and 1.27%
respectively in Auto-selection mode (5G/4G/3G/2G).
Call Silence/Mute Rate: Airtel, RJIL and VIL have silence call rate 2.48%, 2.55% and 1.98%
respectively in packet switched network (4G/5G).
Mean Opinion Score (MOS): Airtel, BSNL, RJIL and VIL have average MOS of 3.98, 2.48, 3.79
and 3.97 respectively.Summary-Data services
Data Download performance (Overall): Average download speed of Airtel (5G/4G/2G) is 90.05
Mbps, BSNL (4G/3G/2G) is 1.26 Mbps, RJIL (5G/4G) is 143.94 Mbps and VIL (4G/2G) is 26.45
Mbps.
Data Upload performance (Overall): Average upload speed of Airtel (5G/4G/2G) is 17.33 Mbps,
BSNL (4G/3G/2G) is 2.09 Mbps, RJIL (5G/4G) is 20.77 Mbps and VIL (4G/2G) is 11.36 Mbps.
Latency (Overall): Airtel, BSNL, RJIL & VIL 50th percentile latency is 24.15 ms, 58.50 ms,
29.25 ms & 22.80 ms respectively.
Data performance - Hotspots (in Mbps):
Airtel- 4G D/L: 56.41 4G U/L: 6.80
5G D/L: 178.70 5G U/L: 19.49
BSNL- 4G D/L: 1.15 4G U/L: 2.88
RJIL- 4G D/L: 31.14 4G U/L: 7.51
5G D/L: 157.02 5G U/L: 18.34
VIL- 4G D/L: 37.61 4G U/L: 10.92
Note- “D/L” Download speed, “U/L” Upload speed
In Pune, the assessment included high-density neighbourhoods like Chakan, Talegaon Dabhade,
Ravet, Pirangut, Kothrud, Bibwewadi, Loni Kalbhor, Wagholi, Alandi, Bhosari etc.
TRAI also evaluated real-world conditions at Aga Khan Palace, Botanical Garden, Iskcon Temple
Pune, IT Hub (Hinjawadi Phase 1 – Infosys / Wipro Circle), Phoenix Mall, Pune Maha Nigam, Pune
University, Raja Dinkar Kalkar Museum, Rajiv Gandhi Zoo Park, RTO Office, Shaniwar Wada, Shree
Chintamani Vinayaka Temple, SS Deccan Gymkhana Hospital, Westend Mall to reflect stationary
user experience.
The walk tests, conducted on 10th and 11th September 2025 focused on Kamala Nehru Hospital,
Maharashtra Jyotiba Phule Mandai, Pune Bus Stand, and Pune Railway Station, capturing mobile
network behaviour in crowded pedestrian environments.
The Metro drive test was conducted from Ramwadi to Vanaz Metro (Aqua Line), and Swargate to
PCMC Metro (Purple Line) to understand quality of service along the route.
The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time
environments. The detailed report is available at TRAI website www.trai.gov.in. For any
clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be
contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004.***
Samrat/ Allen
(Release ID: 2184561) Visitor Counter : 174
Read this release in: Urdu , ही , Tamil