**Executive Summary**
The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for network quality in the Wayanad, Kerala Licensed Service Area (LSA). Conducted in October 2025, the tests assessed voice and data services across diverse environments including urban zones, tourist hotspots, and highways. The findings have been shared with Telecom Service Providers (TSPs) for necessary action.
**Key Points / Main Content**
* **Test Scope and Methodology:**
* Tests were conducted between October 14th and 17th, 2025.
* 251.6 Kms of City drive, 8 Hot spots, 7.0 Kms Walk Test and 265.3 Kms of Highway drive
* Evaluated 2G, 3G, 4G, and 5G technologies.
* Tests covered City/Highway routes in Wayanad, Kerala.
* Real-world mobile network performance was captured across urban zones, institutional and tourist hotspots, public transport hubs, and high-speed corridors.
* Walk tests focused on areas including Chembra Peak and Pookode Lake.
* Highway drive tests covered Kalpetta to Bangalore.
* **Key Parameters Assessed:**
* **Voice Services:** Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage.
* **Data Services:** Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay.
* **Performance Summary (Auto-Selection Mode):**
* **Call Setup Success Rate:** Airtel (87.59%), BSNL (86.98%), RJIL (92.19%), VIL (92.29%).
* **Drop Call Rate:** Airtel (0.21%), BSNL (5.20%), RJIL (1.01%), VIL (1.22%).
* **Data Performance (Overall):**
* **Average Download Speed**: Airtel (104.79 Mbps), BSNL (7.34 Mbps), RJIL (272.45 Mbps), VIL (17.73 Mbps).
* **Average Upload Speed**: Airtel (16.71 Mbps), BSNL (4.64 Mbps), RJIL (21.79 Mbps), VIL (12.19 Mbps).
* **Latency**: Airtel (41.31 ms), BSNL (47.63 ms), RJIL (39.42 ms), VIL (32.82 ms).
* **Key Locations Assessed:**
* High-density neighbourhoods like Pozhuthana, Padinjarathara, and Kalpetta.
* Government General Hospital Kalpetta, Sulthan Bathery Municipality Office, and Wayanad Heritage Museum Ambalavayal.
**Impact Analysis**
**Stakeholder: Telecom Service Providers (TSPs)**
* **Impact:** The IDT findings provide TSPs with insights into their network performance in the Wayanad region, highlighting areas of strength and weakness in voice and data services.
* **Action Required:** TSPs should review the IDT report, analyze the key parameters, and take necessary action to improve their network quality and address any identified issues.
**Stakeholder: TRAI**
* **Impact:** TRAI gains a comprehensive understanding of the network performance of various TSPs in the Wayanad region. This data informs regulatory decisions and helps ensure quality of service for consumers.
* **Action Required:** TRAI should continue monitoring network performance and engaging with TSPs to drive improvements in service quality. They can also be contacted for clarifications via the provided contact information.
**Stakeholder: Consumers in Wayanad**
* **Impact:** The report provides an indication of the quality of mobile network services available to consumers in Wayanad.
* **Action Required:** Consumers can use the information to make informed decisions about their choice of mobile service provider.
Key Entities Referenced
Telecom Regulatory Authority of India (TRAI): The regulatory body that conducted the Independent Drive Test (IDT) and released the findings on network quality.
Independent Drive Test (IDT): The test conducted by TRAI to assess mobile network performance in real-world conditions.
Wayanad: The geographical area (Kerala Licensed Service Area - LSA) where the network quality assessment was conducted.
Ministry of Communications: The government ministry overseeing the Telecom Regulatory Authority of India (TRAI).
Bengaluru: Location of the TRAI Regional Office that supervised the drive tests.
Ministry of Communications
TRAI Assesses Network Quality Across Wayanad
प्रव तथ: 01 DEC 2025 5:34PM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for
the Wayanad, Kerala Licensed Service Area (LSA), covering extensive City/Highway routes during the
month of October 2025. The drive tests, conducted under the supervision of the TRAI Regional Office,
Bengaluru, were designed to capture real-world mobile network performance across diverse usage
environments – Urban Zones, Institutional and Tourist Hotspots, Public Transport Hubs, and high-speed
Corridors.
Between 14th October 2025 to 17th October 2025, TRAI teams conducted detailed tests across 251.6 Kms
of City drive, 8 Hot spots, 7.0 Kms Walk Test and 265.3 Kms of Highway drive. Technologies
evaluated included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset
capabilities. The findings of IDT have been intimated to all the TSPs concerned for further necessary
action.
Key Parameters Assessed:
a) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call
Silence Rate, Speech Quality (MOS), Coverage.
b) Data Services: Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video
Streaming Delay.
Call Setup Success Rate - Airtel, BSNL, RJIL and VIL have 87.59%, 86.98%, 92.19% and 92.29% call
setup success rate respectively in Auto-selection mode (5G/4G/3G/2G).
Drop Call Rate - Airtel, BSNL, RJIL and VIL have drop call rate of 0.21%, 5.20%, 1.01% and 1.22%
respectively in Auto-selection mode (5G/4G/3G/2G).
Summary of Performance against key QoS parameters
CSSR: Call Setup Success Rate i.e. (in %), CST: Call Setup Time (in seconds), DCR: Drop Call Rate (in
%) & MOS: Mean Opinion Score representing typical voice quality..
In Wayanad, the assessment included high-density neighbourhoods like Pozhuthana, Padinjarathara,
Thariyode, Vengapally, Edavaka, Mananthavady, Kenichira, Batheri, Sultan Bathery, Krishnagiri,
Meenangadi, Muttil North, Ambalavayal, Manjapaara, Kalpetta and Meppadi etc.
TRAI also evaluated real-world conditions at Government General Hospital Kalpetta, Kalpetta New Bus
Stand Near NH766, Puliyarmala Jain Temple Ananthanatha Swami Temple Kalpetta, Sulthan Bathery
Municipality Office Sulthan Bathery, Sulthan Bathery Police Station Sulthan Bathery, Taluk Headquarters
Hospital Sulthan Bathery, Wayanad District Collectorate Office Kalpetta, and Wayanad Heritage Museum
Ambalavayal to reflect stationary user experience.
The walk tests, conducted on 15th and 16th October 2025 focused on Chembra Peak, Edakkal Caves Trail
Ambalavayal, Karapuzha Dam Walkway & Garden Area Kalpetta, and Pookode Lake Eco-Path Lakkidi,
capturing mobile network behaviour in crowded pedestrian and tourist environments.The Highway drive test route covered Kalpetta to Bangalore passing through Muthanga, Gundlupete,
Begur, Kadakola, Mysuru, Mandya, Channapatna, Basavanapura, Lakshmi and Kumbalgodu etc. to
understand quality of service along the route, largely through forests.
The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time
environments. The detailed report is available at TRAI website www.trai.gov.in. For any
clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be
contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004.
****
MI/ARJ
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