TRAI Assesses Network Quality of Mobile Service Operators across Dewas and Ujjain Cities(Madhya Pradesh), Intermediate Highways of Dewas-Indore-Ujjain and Bhopal and Rail Route of Bhopal to Pandhurna (MP LSA)

Ministry of Communications TRAI Assesses Network Quality of Mobile Service Operators across Dewas and Ujjain Cities(Madhya Pradesh), Intermediate Highways of Dewas-Indore- Ujjain and Bhopal and Rail Route of Bhopal to Pandhurna (MP LSA) Release of findings of Independent Drive Tests (IDT) Posted On: 31 JUL 2025 1:13PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI) has conducted Independent Drive Tests (IDT) covering Dewas and Ujjain Cities, Intermediate Highways of Dewas-Indore-Ujjain and Bhopal and Rail Route of Bhopal to Pandhurna of Madhya Pradesh LSA during the month of June 2025. The IDT have been designed to capture real-world mobile network performance across diverse usage environments –Urban zones, hotspots, public transport hubs, etc. TRAI, through its appointed agency, conducted detailed drive tests across 352.2 Kms of City test and 6.3 kms of walk test in Dewas,Ujjain and Indore, 219.9 Kms of Highway Drive Test in intermediate highways of nd th Dewas-Indore-Ujjain and Bhopal, Rail Route Test from Bhopal to Pandhurna between 2 June to 7 June 2025. These tests were conducted under the supervision of the TRAI Regional Office, Bhopal. During drive test, live data and voice sessions were established over 2G, 3G, 4G, and 5G networks using mobile advanced test handsets with SIM cards from all telecom operators. The voice calls and data sessions were monitored and analysed in real-time using state-of-the-art Drive test System. The data collected during the drive test had further been analysed by experts using specialized tools, and the final report is prepared based on this analysis. During the IDT, following Key Performance Indicators (KPIs) for Voice as well as Data service were assessed for the networks of all Telecom service providers operating in the region: Voice services: a) Call setup success rate (CSSR) e) Downlink & Uplink packet (voice) drop rate b) Call Setup Time f) Call Silence Rate c) Drop call rate (DCR) g) Coverage (%)- Signal strength d) Speech Quality using MOS(mean opinion score) Data Services: Data Throughput (Downlink and uplink both) d) Latency Packet drop rate (Downlink & Uplink) e) Jitter Video streaming delayThe details of drive test and performance summary in respect of Test results in Dewas and Ujjain Cities, Intermediate Highways of Dewas-Indore-Ujjain and Bhopal and Rail Route of Bhopal to Pandhurna of Madhya Pradesh LSA as detailed above are attached at Annexure-A. The report has been shared with respective units of TSPs for taking note & further action required, if any. Detailed reports are available on the TRAI website at www.trai.gov.in. For any clarification or additional information, you may send an email to adv.bhopal@trai.gov.in or contact Regional Office of TRAI at Bhopal on telephone no. +91-755-2575501. Annexure-A L i c e n s e d Period of Drive City / Routes Service Area S. No. Test Distance Covered Covered City: Dewas and Ujjain City :352.2 Kms Walk Test: 6.3 Highway: Dewas- Kms th 2nd June to 7 June 1. Indore-Ujjain-Bhopal Madhya Pradesh Highway: 291.9 2025 Kms Railway Route: Railway Route: Bhopal-Pandhurna 284.3 Kms Performance against key QoS parameters: CSSR: Call Setup Success Rate (in %), CST: Call Setup Time (in milli seconds), DCR: Drop Call Rate (in %) & MOS: Mean Opinion Score. Summary-Data services Summary-Voice services Data Download performance (Overall): Average Call Setup Success Rate: Airtel, BSNL, RJIL and VIL download speed of Airtel (5G/4G/2G) is 91.30 Mbps, have call setup success rate of 95.41%, 48.49%, 98.48% BSNL (4G/3G/2G) is 1.37 Mbps, RJIL (5G/4G) is 213.17 and 93.78% respectively in Auto-selection mode Mbps and VIL (4G/2G) is 26.11 Mbps. (5G/4G/3G/2G). Data Upload performance (Overall): Average upload speed of Airtel (5G/4G/2G) is 19.25 Mbps, BSNL Call Setup Time: Airtel, BSNL, RJIL & VIL have call (4G/3G/2G) is 3.08 Mbps, RJIL (5G/4G) is 24.53 Mbps setup time of 1.27, 2.19, 0.69 and 0.96 seconds respectively and VIL (4G/2G) is 11.28 Mbps. in Auto-selection mode (5G/4G/3G/2G). Data performance - Hotspots (in Mbps): Drop Call Rate: Airtel, BSNL, RJIL and VIL have drop Airtel- 4G D/L: 23.05 4G U/L: 6.80call rate of 0.46%, 6.23%, 0.22% and 1.49% respectively in Auto-selection mode (5G/4G/3G/2G). 5G D/L: 164.96 5G U/L: 45.97 BSNL- 4G D/L: 0.62 4G U/L: 3.13 Call Silence/Mute Rate: Airtel, BSNL, RJIL and VIL have RJIL- 4G D/L: 26.23 4G U/L: 11.67 silence call rate of 0.48%, 7.22%, 0.63% and 1.44% 5G D/L: 211.75 5G U/L: 20.41 respectively in packet switched network (4G/5G). VIL- 4G D/L: 24.04 4G U/L: 14.69 Mean Opinion Score (MOS): Airtel, BSNL, RJIL and Note- “D/L” Download speed, “U/L” Upload spee VIL have average MOS 3.96, 2.72, 3.88 and 3.99 respectively **** Samrat/Allen (Release ID: 2150595)