Date: 2026-03-02Category: Press ReleaseState: Union GovernmentCountry: India
TRAI Assesses Quality of Mobile across Bikaner City, Nokha & Shri Dungargarh towns , Deshnok to Norangdesar Highway (Part of Amritsar to Jamnagar Bharatmala National Highway(NH 754A)) & Pugal to Ranjeetpura National Highway (NH-911) in Bikaner District
**Executive Summary**
This report details the findings of an Independent Drive Test (IDT) conducted by TRAI in January 2026 across Bikaner City, Nokha, Shri Dungargarh towns, and specific highway stretches in Bikaner District. The purpose was to assess and verify real-world mobile network quality for consumers. The IDT report has been shared with Telecom Service Providers (TSPs) for necessary action, and detailed findings are available on the TRAI website.
**Key Points / Main Content**
* **IDT Scope and Purpose:**
* An Independent Drive Test (IDT) was conducted by the Telecom Regulatory Authority of India (TRAI) in Rajasthan's LSA during January 2026.
* The test covered Bikaner City, Nokha & Shri Dungargarh towns, Deshnok to Norangdesar Highway (NH 754A), and Pugal to Ranjeetpura National Highway (NH-911) in Bikaner District.
* The objective was to assess and verify the real-world quality of mobile network services, including voice and data, provided by Telecom Service Providers (TSPs).
* Detailed drive tests covered 293.8 KMs in Bikaner City, Nokha & Shri Dungargarh towns, 41.1 Km of Deshnok to Norangdesar Highway, and 104.2 Kms of Pugal to Ranjeetpura National Highway.
* **IDT Methodology and Data Collection:**
* TRAI captured live performance data on Key Performance Indicators (KPIs) such as Call Setup Success Rate, data download/upload speeds, and speech quality.
* Multiple advanced test handsets were used, and sessions were monitored in real-time, with analysis conducted using advanced software systems.
* **IDT Findings Summary:**
* **Voice Services:**
* **Bikaner City, Nokha & Shri Dungargarh Towns:** Call Setup Success Rates ranged from 95.61% (BSNL) to 100.00% (AIRTEL, RJIL). Drop Call Rates were generally low, with 0.00% for AIRTEL and RJIL. Mean Opinion Scores (MOS) for speech quality varied, with AIRTEL (4.05) and RJIL (4.55) performing higher.
* **Deshnok to Norangdesar Highway:** Call Setup Success Rates were high for AIRTEL and RJIL (100.00%), but lower for BSNL (74.07%). Drop Call Rates were 0.00% for AIRTEL, BSNL, and RJIL, but 4.35% for VIL. Speech quality indicated BSNL with a higher Call Silence rate (6.25%) and lower MOS (3.03).
* **Pugal to Ranjeetpura National Highway:** Call Setup Success Rates showed significant variation, with RJIL at 100.00% and VIL at 18.82%. Drop Call Rates were highest for VIL (31.25%) and BSNL (24.32%). Mean Opinion Scores indicated RJIL (4.25) and AIRTEL (3.90) as stronger performers.
* **Data Services:**
* **Bikaner City, Nokha & Shri Dungargarh Towns:** 5G Average Download Throughput was highest for RJIL (337.31 Mbps), while data for BSNL was NA. 4G Average Download Throughput saw RJIL leading at 54.68 Mbps. Latency was lowest for RJIL (24.12 ms).
* **Deshnok to Norangdesar Highway:** 4G Average Download Throughput was highest for RJIL (147.24 Mbps). Latency was lowest for RJIL (26.51 ms), while BSNL showed significantly higher latency (231.04 ms).
* **Pugal to Ranjeetpura National Highway:** 4G Average Download Throughput was highest for RJIL (91.80 Mbps). Latency was lowest for AIRTEL (30.61 ms), while VIL recorded an exceptionally high latency of 860.39 ms.
* **Publication and Sharing of Findings:**
* The results of the IDT are published on the TRAI website and in newspapers to inform consumers and encourage TSPs to improve their services.
* The findings have been shared with respective TSPs for taking further necessary action.
* The detailed report of the IDT is available on the TRAI website.
**Impact Analysis**
* **Telecom Service Providers (TSPs)**
* **Impact:** TSPs are directly affected by the performance metrics reported, which reflect the quality of their mobile network services in the specified areas. Poor performance in certain KPIs may lead to reputational damage and necessitate service improvements.
* **Action Required:** Review the detailed IDT findings, identify areas of underperformance, and take necessary action to improve network quality, such as infrastructure upgrades or network optimization.
* **General Telecom Consumers**
* **Impact:** Consumers will be informed about the quality of mobile network services in their areas, enabling them to make informed choices regarding their service providers. The publication of results also serves to drive improvements in service quality.
* **Action Required:** Review the published findings on the TRAI website or in newspapers to understand the performance of different TSPs in the tested regions.
* **TRAI Regional Office, Jaipur**
* **Impact:** The office conducted the drive tests and is responsible for disseminating the findings and facilitating communication with TSPs.
* **Action Required:** Provide clarification or additional information on the IDT findings upon request via email to adv.jaipur@trai.gov.in.
Key Entities Referenced
Telecom Regulatory Authority of India (TRAI): The regulatory body that conducted the Independent Drive Test (IDT) and is responsible for assessing mobile network quality.
Amritsar to Jamnagar Bharatmala National Highway (NH 754A): A key highway involved in the drive test, indicating the scope of the assessment.
Pugal to Ranjeetpura National Highway (NH-911): Another significant highway included in the drive test, defining a specific area of assessment.
Bikaner District: The central geographic location where the mobile network quality assessment took place.
Independent Drive Test (IDT): The specific initiative or program under which the mobile network quality assessment was conducted.
Ministry of Communications
TRAI Assesses Quality of Mobile across Bikaner
City, Nokha & Shri Dungargarh towns , Deshnok to
Norangdesar Highway (Part of Amritsar to
Jamnagar Bharatmala National Highway(NH
754A)) & Pugal to Ranjeetpura National Highway
(NH-911) in Bikaner District
Posted On: 02 MAR 2026 11:36AM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) released findings of Independent Drive Test (IDT)
conducted across Bikaner City, Nokha & Shri Dungargarh towns, Deshnok to Norangdesar Highway
(Part of Amritsar to Jamnagar Bharatmala National Highway (NH 754A)) & Pugal to Ranjeetpura
National Highway (NH-911) in Bikaner District in Rajasthan LSA, during the month of January 2026,
for information of general telecom consumers. The purpose of this drive test is to assess and verify real
world quality of mobile network services (both voice & data) provided by Telecom Service Providers
(TSPs).
During the IDT, TRAI Captures live performance data of mobile network of all service providers on key
performance indicators (KPIs) like Call setup success rate, data download and upload speeds, speech
quality, etc. Multiple advanced test handsets are used and the sessions are monitored in real-time and
analysed using advanced Software Systems. The results of the IDT are published on TRAI website and in
newspapers to inform consumers and to encourage TSPs to improve their services.
TRAI Regional Office, Jaipur, through its appointed agency, conducted detailed drive tests in Bikaner
district of Rajasthan covering distance of 293.8 KMs in Bikaner City, Nokha & Shri Dungargarh towns,
41.1 Km of Deshnok to Norangdesar Highway and 104.2 Kms of Pugal to Ranjeetpura National Highway
(NH-911) during 13.01.2026 to 16.01.2026. A summary of IDT findings of mobile services is given as
below:
a. Bikaner City ,Nokha & Shri Dungargarh towns in Bikaner District.
(i) Voice Services
S.No. KPIs Measured AIRTEL BSNL RJIL VIL
(Auto-selection mode in
(5G/4G/3G/2G)
1 Call Setup Success Rate % % 100.00 95.61 99.78 99.55
2 Drop Call Rate % % 0.00 0.92 0.00 0.453 Call Setup Time Average sec 1.82 1.71 0.57 1.10
(Second)
4 Call Silence rate (Mute Call) % 0.46 3.54 0.23 6.73
5 Mean Opinion Score (MOS) 1-5 4.05 3.38 4.55 4.53
(ii) Data Services:
S.No. KPIs Measured AIRTEL BSNL RJIL VIL
in
1 Average Download Throughput (Mbits/s) 225.02 NA 337.31 NA
5G
2 Average Upload Throughput 5G (Mbits/s) 33.60 NA 42.24 NA
3 Average Download Throughput 4G (Mbits/s) 42.17 14.41 54.68 33.96
4 Average Upload Throughput 4G (Mbits/s) 13.41 4.33 21.46 12.61
5 Latency ( 50th percetile ) in ms 25.17 39.96 24.12 33.64
b. Deshnok to Norangdesar Highway (Part of Amritsar to Jamnagar Bharatmala National Highway
(NH 754A)) in Bikaner District:
(i) Voice Services
S.No. KPIs Measured in AIRTEL BSNL RJIL VIL
(Auto-selection mode (5G/4G/3G/2G)
1 Call Setup Success Rate % % 100.00 74.07 100.00 95.83
2 Drop Call Rate % % 0.00 0.00 0.00 4.35
3 Call Setup Time Average (Second) sec 1.89 2.19 0.86 1.76
4 Call Silence rate (Mute Call) % 0.00 6.25 9.09 23.81
5 Mean Opinion Score (MOS) 1-5 3.78 3.03 3.58 3.60
(ii) Data Services:
S.No. KPIs Measured AIRTEL BSNL RJIL VIL
in1 Average Download Throughput (Mbits/s) 55.22 10.63 147.24 11.43
2 Average Upload Throughput (Mbits/s) 7.27 2.63 9.83 5.71
3 Latency ( 50th percetile ) in ms 35.29 231.04 26.51 39.88
c. Pugal to Ranjeetpura National Highway (NH-911) in Bikaner District:
(i) Voice Services
S.No. KPIs Measured AIRTEL BSNL RJIL VIL
(Auto-selection mode in
(5G/4G/3G/2G)
1 Call Setup Success Rate % % 88.64 64.91 100.00 18.82
2 Drop Call Rate % % 12.82 24.32 2.50 31.25
3 Call Setup Time Average sec 2.10 3.20 1.63 5.39
(Second)
4 Call Silence rate (Mute Call) % 7.69 4.35 5.00 NA
5 Mean Opinion Score (MOS) 1-5 3.90 3.38 4.25 2.26
(ii) Data Services:
S.No. KPIs Measured AIRTEL BSNL RJIL VIL
(Auto-selection mode in
(5G/4G/3G/2G)
1 Average Download Throughput (Mbits/s) 70.17 9.53 91.80 0.04
2 Average Upload Throughput (Mbits/s) 12.16 1.73 6.61 0.14
3 Latency ( 50th percetile ) in ms 30.61 42.90 37.14 860.39
The drive test covered all important areas of Bikaner City, Nokha & Shri Dungargarh towns, Deshnok to
Norangdesar Highway (Part of Amritsar to Jamnagar Bharatmala National Highway (NH 754A)) & Pugal
to Ranjeetpura NH-911 Highway city including Nokha, Bikasar, Budhro ki dhani, Rasisar, Palana,
Udairamsagar, Gangashar, Sarah Kajani, Mukta Prasad Nagar, Norangdesar, Seruna, Jodhasar, Shri
Dungargarh, Pugal to Ranjeetpura passing through Gangajali, Dantour,Miranwala, Karnisar, Miyawala,
Kandharli and Gour etc.The findings of this IDT report have been shared with respective TSPs for taking further necessary action
at their end, if required. Detailed report of IDT is made available on the TRAI website at www.trai.gov.i
n. For any clarification or additional information, an email can be sent to Regional office of TRAI at
Jaipur on Email id adv.jaipur@trai.gov.in.
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