**Policy Summary:**
The Telecom Regulatory Authority of India (TRAI) released the findings of an Independent Drive Test (IDT) conducted in Rewari City, Haryana, during July-August 2025. The IDT aimed to assess the real-world quality of mobile network services (voice and data) provided by Telecom Service Providers (TSPs). The drive test, spanning 250.7 kilometers of city driving and 1.1 kilometers of walk tests across Rewari, included assessments at 8 hotspot locations, and covered areas including Lakhnor, Gokalghar, Saharanwas, Kanmajara, Bawal, Uttam Nagar, Bharawas, Shabajpur, Jalalpur, Jaliawas, Banipur and Harchandpur.
Key Performance Indicators (KPIs) measured for voice services include Call Setup Success Rate (CSSR), Call Setup Time (CST), Drop Call Rate (DCR), Call Silence Rate (Mute), and Mean Opinion Score (MOS). Key Data Services KPIs include Average Download Throughput, Average Upload Throughput, and Latency (50th percentile).
**Voice Service KPI Highlights:**
* **CSSR:** Airtel (99.51%), BSNL (92.00%), RJIL (100.00%), VIL (99.01%)
* **CST (sec):** Airtel (1.25), BSNL (2.45), RJIL (0.75), VIL (2.31)
* **DCR:** Airtel (2.70), BSNL (3.32), RJIL (0.49), VIL (0.00)
* **Call Silence rate:** Airtel (3.47), BSNL (1.57), RJIL (0.77), VIL (2.25)
* **MOS:** Airtel (3.90), BSNL (2.84), RJIL (3.81), VIL (4.40)
**Data Service KPI Highlights:**
* **Download Throughput (Mbps):** Airtel (103.06), BSNL (4.66), RJIL (172.58), VIL (27.41)
* **Upload Throughput (Mbps):** Airtel (19.16), BSNL (4.09), RJIL (14.20), VIL (11.16)
* **Latency (ms):** Airtel (25.65), BSNL (27.68), RJIL (28.45), VIL (32.20)
The findings have been shared with the respective TSPs for necessary improvements. Detailed reports are available on the TRAI website (www.trai.gov.in). For clarifications, contact adv.jaipur@trai.gov.in or the TRAI Regional Office in Jaipur at +911412701919.
Key Entities Referenced
Telecom Regulatory Authority of India: The regulatory body in India responsible for telecommunications.
Rewari City, Haryana: The city and state in India where the Independent Drive Test (IDT) was conducted.
Independent Drive Test: A test conducted by TRAI to assess the quality of mobile network services.
Telecom Service Providers: The companies that provide mobile network services.
Jaipur, Rajasthan: Location of the TRAI Regional Office that supervised the drive tests.
AIRTEL: One of the Telecom Service Providers whose network performance was assessed during the IDT.
BSNL: One of the Telecom Service Providers whose network performance was assessed during the IDT.
RJIL: One of the Telecom Service Providers whose network performance was assessed during the IDT.
Ministry of Communications
TRAI Assesses Quality of Mobile Network across
Rewari City (Haryana)
Posted On: 10 SEP 2025 11:44AM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) has released findings of Independent Drive Test (IDT)
conducted across Rewari City (In Haryana LSA), during the month of July-August 2025, for information of
general telecom consumers. The purpose of this drive test is to assess and verify real world quality of mobile
network services (both voice & data) provided by Telecom Service Providers(TSPs). During the IDT, TRAI
Captures performance data on key performance indicators (KPIs) like Call setup success rate, data download
and upload speeds, speech quality, etc., which are then published to inform consumers and encourage TSPs
to improve their services.
TRAI, through its appointed agency, conducted detailed drive tests across city drive of 250.7 KMs, 8
Hotspot locations, Walk Test of 1.1 Kms in Rewari city during 31-07-2025 to 02-08-2025 in Haryana.
These tests were conducted under the supervision of the TRAI Regional Office, Jaipur. A summary of IDT
findings of Rewari city is given as below:
i. Voice Services:
KPIs
Measured
(Auto-selection mode AIRTEL BSNL RJIL VIL
in
S.No. (5G/4G/3G/2G)
Call Setup Success Rate
1 % 99.51 92.00 100.00 99.01
(CSSR)
Call Setup Time Average
2 sec. 1.25 2.45 0.75 2.31
(CST)
3 Drop Call Rate (DCR) % 2.70 3.32 0.49 0.00
Call Silence rate (Mute
4 % 3.47 1.57 0.77 2.25
Call)
Mean Opinion
5 1-5 3.90 2.84 3.81 4.40
Scroe (MOS)
ii. Data Services:
KPIs
Measured
(Auto-selection
S.No. in AIRTEL BSNL RJIL VIL
mode (5G/4G/3G/2G)
Average
1 Download Throughput (Mbits/s) 103.06 4.66 172.58 27.41
(Data Speed)
Average
2 Upload Throughput (Mbits/s) 19.16 4.09 14.20 11.16
(Data Speed)
Latency
3 in ms 25.65 27.68 28.45 32.20
( 50th percetile )
The drive test conducted in Rewari City covered all important areas of Rewari city including surrounding
nearby areas of Lakhnor, Gokalghar, Saharanwas, Kanmajara, Bawal, Uttam Nagar, Bharawas, Shabajpur,Jalalpur, Jaliawas, Banipur and Harchandpur, etc.
In this type of Drive testing, live data and voice sessions are established using SIM cards from all TSPs
over 2G, 3G, 4G, and 5G networks across diverse usages environment, i.e., commercial zones, hotspots,
public transport hubs, etc. Multiple advanced test handsets are used and the sessions are monitored and
analysed in real-time using advanced Software Systems.
The findings of this IDT report have been shared with respective TSPs for taking further action for
improvement in the network at their end, if required. Detailed reports of IDT are made available on the
TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to
adv.jaipur@trai.gov.in or Regional office of TRAI at Jaipur can be contacted on telephone no.
+91-141-2701919.
****
Samrat/ Allen
(Release ID: 2165177)