Date: 2025-10-28Category: Not ApplicableState: Union GovernmentCountry: India
TRAI responds to the DoT’s back-reference dated 26.09.2025 in respect of the TRAI’s recommendations dated 23.02.2024 on ‘Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication Network’
On October 28, 2023, the Telecom Regulatory Authority of India (TRAI) issued its response to the Department of Telecommunications' (DoT) back-reference dated September 26, 2025, regarding TRAI's recommendations dated February 23, 2024, on the "Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication Network". DoT had initially requested these recommendations from TRAI on March 21, 2022. Following DoT's review of the February 23, 2024, recommendations, they sought reconsidered recommendations from TRAI. TRAI has now finalized its response to the back-reference, which is available on TRAI's website (www.trai.gov.in). For clarifications, contact Shri Akhilesh Kumar Trivedi, Advisor (Network, Spectrum and Licensing), at +91-11-20907758. The Release ID is 2183354.
Key Entities Referenced
Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication Network: The policy regarding the implementation of CNAP in India.
TRAI: Telecom Regulatory Authority of India, responsible for making recommendations and responding to the Department of Telecommunications (DoT) regarding CNAP.
Department of Telecommunications (DoT): The government agency that requested TRAI to provide recommendations for CNAP and provided feedback on TRAI's initial recommendations.
TRAI Act 1997 Section 11(1)(a): The legal basis for TRAI's involvement in providing recommendations.
Ministry of Communications
TRAI responds to the DoT’s back-reference
dated 26.09.2025 in respect of the TRAI’s
recommendations dated 23.02.2024 on
‘Introduction of Calling Name Presentation
(CNAP) Service in Indian Telecommunication
Network’
Posted On: 28 OCT 2025 4:32PM by PIB Delhi
The Telecom Regulatory Authority of India (TRAI) has today issued its response to the back-
reference dated 26.09.2025, received from the Department of Telecommunications (DoT), Ministry of
Communications, Government of India in respect of TRAI’s recommendations dated 23.02.2024 on
‘Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication
Network’.
Earlier, DoT, through a reference dated 21.03.2022, had requested TRAI to provide recommendations,
under Section 11(1)(a) of the TRAI Act 1997, on ‘Introduction of Calling Name Presentation
(CNAP) Service in Indian Telecommunication Network’. After a detailed consultation with
stakeholders, TRAI had provided its recommendations dated 23.02.2024 on ‘Introduction of
Calling Name Presentation (CNAP) Service in Indian Telecommunication Network’ to DoT.
Lately, DoT, through a back-reference dated 26.09.2025, informed TRAI that the TRAI’s
recommendations dated 23.02.2024 have been considered by the Government and sought
reconsidered recommendations of TRAI on certain recommendations.
After examining the views of DoT on the TRAI’s recommendations, TRAI has finalized its response
to the back-reference. TRAI’s response to the back-reference has been placed on the TRAI’s website
(www.trai.gov.in).
For any clarification or information, Shri Akhilesh Kumar Trivedi, Advisor (Network, Spectrum and
Licensing), TRAI may be contacted at Telephone Number +91-11-20907758.
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