**Executive Summary**
Union Communications Minister Shri Jyotiraditya Scindia has clarified the Sanchar Saathi App mandate, emphasizing its voluntary and democratic nature. Users can activate or delete the app at their convenience. The app is designed to protect India's mobile consumers and enhance cybersecurity. The announcement was made on December 2, 2025.
**Key Points / Main Content**
* **Sanchar Saathi App Overview:**
* The app is completely voluntary and democratic.
* It is designed for citizen safety, not surveillance.
* It allows users to secure themselves through transparent, easy-to-use tools.
* Users can activate, deactivate, or delete the app at any time.
* **Impact and Measurable Results:**
* 21.5 crore+ portal visits.
* 1.4 crore+ app downloads.
* 1.43 crore+ mobile connections disconnected by citizens selecting “Not My Number.”
* 26 lakh lost/stolen mobile phones traced, with 7.23 lakh successfully returned.
* 40.96 lakh fraudulent connections disconnected based on citizen reports.
* 6.2 lakh fraud-linked IMEIs blocked.
* ₹475 crore in potential financial losses prevented through the Financial Fraud Risk Indicator (FRI).
* **Cybersecurity and Citizen Protection:**
* The app allows users to report suspected fraud directly from call logs.
* It enables informed citizens to actively protect less-aware users.
**Impact Analysis**
**Mobile Users**
* **Impact:** Increased control over their digital security and privacy; protection from fraud and cyber threats.
* **Action Required:** Voluntarily register and activate the Sanchar Saathi App to access its features and benefits; remain vigilant about potential fraud and report suspicious activity.
**Government/Ministry of Communications**
* **Impact:** Reinforcement of its commitment to citizen safety and digital security, advancement of the nation's cybersecurity.
* **Action Required:** Continue to promote the app, ensure its transparency and user-friendliness, and maintain its effectiveness in preventing financial fraud and cybercrimes.
Key Entities Referenced
Sanchar Saathi App: A citizen safety tool and platform designed to protect mobile users from fraud and cybersecurity threats.
Ministry of Communications: The government ministry responsible for overseeing the Sanchar Saathi App and its implementation.
Jyotiraditya M. Scindia: Union Minister for Communications, who is clarifying the policy and benefits of the Sanchar Saathi App.
Jan Bhagidari: A principle of citizen participation in protecting their digital ecosystem, which Sanchar Saathi promotes.
Ministry of Communications
Union Communications Minister Shri Jyotiraditya
Scindia Clears the Air on Sanchar Saathi App
Mandate
Users May Delete the App Anytime; App Activates Only After
Voluntary Registration: Shri Scindia
Sanchar Saathi is Not Surveillance, it is a Citizen Safety Tool
Rooted in Jan Bhaagidaari: Shri Scindia
प्रव तथ: 02 DEC 2025 2:54PM by PIB Delhi
Union Minister for Communications and Development of the Northeastern Region, Shri Jyotiraditya
Scindia, today clarified the Sanchar Saathi App mandate, emphasising that Sanchar Saathi is completely
democratic and fully voluntary. He added that users can activate the app at their convenience to access its
benefits, and they may deactivate or delete it from their devices at any time.
A Citizen-First, Privacy-Safe Platform
Shri Scindia highlighted that protecting consumers is the Government’s foremost responsibility, and
Sanchar Saathi has been designed to empower every mobile user. “Sanchar Saathi is both an app and a
portal that enables citizens to secure themselves through transparent, easy-to-use tools. It is a significant
step toward Jan Bhagidari, where citizens actively participate in protecting their own digital ecosystem,”
he said.
Impact and Measurable Results of Sanchar Saathi
Since its launch, Sanchar Saathi has delivered strong results:
21.5 crore+ portal visits
1.4 crore+ app downloads
1.43 crore+ mobile connections disconnected by citizens selecting “Not My Number”
26 lakh lost/stolen mobile phones traced, with 7.23 lakh successfully returned
40.96 lakh fraudulent connections disconnected based on citizen reports
6.2 lakh fraud-linked IMEIs blocked
₹475 crore in potential financial losses prevented through the Financial Fraud Risk Indicator (FRI)
Cybersecurity and Citizen Protection at the Core
Sanchar Saathi allows users to report suspected fraud directly from call logs, enabling informed citizens to
actively protect less-aware users.Scindia concluded “Digital security for every citizen is our topmost priority. Sanchar Saathi is voluntary,
transparent, and designed solely to protect India’s mobile consumers while advancing the nation’s
cybersecurity. Users have complete freedom to activate, or delete the app at any time, ensuring safety
without compromising privacy."
दश के हर नागरक क डजटल सुरा हमारी सवच्च प्राथमकता ह। ‘संचार साथी’ ऐप का उश्य ह क
प्रेक व्य अपनी नजता क रा कर सके और ऑनलाइन ठगी स े सुरत रह सके ।
यह एक पूरी तरह ैक और लोकतांक व्यवा ह- यूज़र चाह तो ऐप को सय कर इसके लाभ ले
सकत…े
— Jyotiraditya M. Scindia (@JM_Scindia) December 2, 2025
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